2017 Acura MDX Speed Control & Cruise Problems

My 2017 Acura MDX unexpectedly shifts into neutral while I am driving, specifically when slowing down approaching stop signs. When this happens, the vehicle loses power and will not accelerate, creating a dangerous situation in traffic. I have to manually press the Drive button to put the vehicle back into gear while still on the road. This has happened multiple times without warning and no recall exists for this issue. This is a serious safety hazard because the vehicle can lose power in traffic or intersections.

The contact owns a 2017 Acura MDX. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact stated that the failure had occurred on several occasions. There was no warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was not provided. The vehicle was not repaired. The manufacturer was notified of the failure and opened and immediately closed a case for the failure. The approximate failure mileage was 137,000.

Car loosing power

Great hesitation, in acceleration, clicking of gears and drive and while putting in reverse also clicking of the years when accelerating

2017 ACURA MDX. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. *JS

ON AUGUST 21, 2018 I PULLED INTO A PARKING STALL, AND REALIZED I WAS NOT ALIGNED PROPERLY. I CLICKED ON REVERSE SO THAT I COULD REALIGN WITHIN MY DESIGNATED SPACE, AND THE CAR LUNGED FORWARD JUMPING THE CURB AND HITTING THE BUILDING APPROXIMATELY 4-5 FEET IN FRONT OF ME. BOTH DRIVER SIDE AIRBAGS DEPLOYED. $13,000 WORTH OF DAMAGE TO MY CAR. WITHIN THE FIRST WEEK OF GETTING THIS CAR IS 2017, I'VE HAD MANY ISSUES SUCH AS FAILURE TO START AND BRAKE WARNING LIGHT COMING ON RANDOMLY WHILE DRIVING. HAD TO HAVE THE VEHICLE TOWED AT LEAST 3X TO THE DEALER, FOR WHICH THEY COULD NOT REPLICATE THE ISSUES.

ON SEVERAL OCCASIONS AS I REDUCE SPEED, THE CAR SUDDENLY ACCELERATES WHEN I RELEASE THE BREAK TO START ACCELERATING AGAIN. THE ACCELERATION HAPPEN WHEN YOU ARE GOING AT SLOW SPEED. THE FIRST TIME I TOOK IT TO THE DEALERSHIP IT HAD HAPPENED IN 4 OCCASIONS AND I HAD ATRIBUTED THE INCIDENT TO LACK OF EXPERIENCE IN DRIVING A NEW CAR. BECAUSE IT HAPPENED IN FRONT OF MY DAUGHTERS SCHOOL ' AND IN THEORY I COULD HAVE ACTUALLY KILLED A CHILD ' I PROMPTLY DELIVER IT TO THE DEALERSHIP. DURING THE TEST DRIVE WITH THE TECHNICIAN, THE CAR CHANGED GEARS FROM THE COMFORT MODE TO SPORT MODE ON ITS OWN. BECAUSE IT WAS A SAFETY ISSUE, THEY INFORMED ME THAT AN ENGINEER FROM ACURA WOULD COME AND INSPECT THE UNIT. AFTER A WEEK WITH MY CAR, THEY JUST DID AN UPDATE INTO THE TRANSMISSION SOFTWARE - AND INFORMED ME THEY WERE UNABLE TO RECREATE THE ISSUE. THIRTY THREE DAYS LATER' WHILE DROPPING MY DAD AT HIS DIALYSIS ' AT A TURN - THE CAR WENT FORM 3 MILES TO 25 MILES, AND IT WAS FORTUNATE THAT IT WAS 5:45 IN THE MORNING ' SINCE I COULD CERTAINLY WOULD HAVE CAUSE AN ACCIDENT CONSIDERING I ALMOST RAN A LIGHT. I CALLED THE DEALERSHIP AND ON FEBRUARY 1, DROPPED AGAIN THE VEHICLE AT THE DEALERSHIP. 11 DAYS LATER I CALLED BACK TO FOLLOW UP AND WAS INFORMED BY THE SERVICE MANAGER THAT ACURA SHOULD HAVE CONTACTED ME ON FRIDAY FEBRUARY 9 TO LET ME KNOW THAT THEY WOULD BE SENDING AN ENGINEER TO CHECK THE VEHICLE AGAIN. OUR CONCERN IS THAT THIS IS A SAFETY ISSUE DOCUMENTED ON TWO PREVIOUS COMPLAINTS IN THIS FORUM, THAT CONSTITUTE A SERIOUS RISK FOR MY FAMILY AND COMMUNITY. AT 11:00 AM ON FEBRUARY 12 I HAVE YET TO HEAR FROM ACURA ALTHOUGH THEY ARE AWARE OF THE ISSUE.

THE 2017 ACURA MDX WILL ACCELERATE WITHOUT YOUR CONTROL AND SURGES OR LURCHES WHEN YOU STEP ON THE GAS ALMOST HITTING THE CAR IN FRONT OF YOU. ACURA IS AWARE OF THIS AND SAYS IT IS THE DIFFERENCE BETWEEN THE 6 SPEED TRANSMISSIONS OF THEIR OLDER CARS AND THE NEW 9 SPEED TRANSMISSION BUT THEY WILL NOT FIX IT OR OFFER A SOLUTION.