NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2020 Acura RDX. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Last week I was driving the 2020 Acura RDX on the Massachusetts Turnpike during very wet weather. Three hours into a planned four hour drive, while accelerating up a hill, the car power cut out. Engine was running, but no oomph. Check engine light, and other lights, flashing on dashboard. Car kept slowing, and there was no place to pull over at that point on the pike (mile 68). Finally, car made it to crest of hill (at that point going 15 miles an hour in the right hand lane and still slowing), and a pull out spot appeared. Pulled over, but a very harrowing experience. Had the car towed to the closest Acura dealer (this was clearly an issue that would be covered by warranty...). They checked out car, and said that they had seen the same problem before, and that fix was to replace the "intercooler kit", which required a part that was on a long back order. Researching other threads, I find that this has happened to others... and that a "fix" can be to turn off the car, and restart after a few minutes. Car seems to drive fine again... In any case, I later moved the car to the dealer where we bought it, and they had the part in stock. Apparently, when it is very wet and a driver accelerates hard, the old part lets some water enter the turbo charger, at which point the car goes into "limp" mode. Apparently, Acura has an outstanding service bulletin on this issue. The reason for my filing... I think that this a recall issue. I love the car, and am glad that it is fixed (at least, I hope it is!), but this is a very bad problem and should not happen. Any questions, please let me know. But I would encourage Acura to do a formal recall...
Pulled out to pass and when I tried to accelerate, the engine basically died. It didn't turn off, but dropped to limp mode and the check engine light started flashing. Engine stayed in limp mode until being turned off and on again. In limp mode, car would not even go 10 mhp on even a slight uphill incline. Doubt it would have made it up more of a hill. This could be a huge safety problem if there had been more traffic. Acura is aware of the problem and says it is a design flaw with the turbo intercooler, but they don't have parts to fix it. They said pulling over and turning the car off for a minute and restarting it should fix the problem, which it did for me, but that isn't always safe to do. Acura also said it is out of warranty and I will have to pay for the repair out of pocket. Owners need to be aware their car could die unexpectedly when trying to accelerate and what to do to correct it, and Acura/Honda needs to recall and repair this!
This car has 21,000 miles, while accelerating the car lost power and the engine light came on, almost caused a severe crash with semi truck. There are numerous articles post about this exact same problem with 2019 and 2020 Acura RDX and some information indicates it was due to solvents used in the manufacturing process of the in tank fuel pumps. It is more pronounce in warmer climates and rain. Acura needs to issue a recall before people get killed from this deficiency in their product.
When accelerating, my vehicle continues to have sudden deceleration, loss of power and stalls. While driving, the vehicle continues to have very sudden decelerate and loses power which is very dangerous given the volume and speed of other vehicles on the road. When driving steady for more than 30 minutes, you can hear the vehicle downshift or trying to go into another gear. It's only a matter of time before an accident happens if it has not yet already happened to someone else where life if not worth the risk.. Given the number vehicle owners who have had this same experience, I do not understand why this vehicle has not been recalled. It needs to be recalled as soon as possible before a life is involved. By the time the dealer checks for transmission issues, of course they do not find anything after a 10-minute drive which is very frustrating for the owner only to experience this issue over and over again! I am an unsatisfied and frighten by my experience. This issues also seems to be getting worse and worse!!!!!! No crash.....yet!
When this RDX’s weight distribution shifts/flexes from turning out of a driveway or any parking entrance with an incline/decline the panoramic moonroof makes a popping sound across the rear of the moonroof. This occurs from both rear corners of the moonroof. The moonroof frame may be knocking around the body of the car due to lack of insulation or the moonroof frame not fitting properly. The problem appears to be fairly widespread with some owners on the Acura Forum site, Acurazine, claiming the popping actually shattered the moonroof glass while driving. The popping sound that I experience daily, combined with the countless similar complaints is what has prompted me to file this complaint. https://acurazine.com/forums/third-generation-rdx-2019-454/panoramic-sunroof-popping-982149/ Hopefully this can lead to an investigation and recall. Thank you.
Driving 40 MPH in heavy rain, had to accelerate quickly while changing lanes, engine when into derate. Check engine flashing, loss of power, engaged 4 way flasher, went 25mph to interstate exit.
While driving, the engine suddenly lost power and started blinking the engine light and went into the "limp mode" mentioned here: https://topclassactions.com/lawsuit-settlements/consumer-products/auto-news/nhtsa-report-2020-acura-rdx-lost-power-while-driving/ I was forced to pull over without power and wait with the engine off until it resumed normal function. This could have caused a crash without the power to drive on the highway.
While traveling to my dealer on interstate 69 in Indiana, in the rain, I had to accelerate to avoid a conflict with a truck. When I pushed the accelerator to the floor, the Check Engine Light came on and the car went into limp mode. I had to pull to the shoulder and restart the car to continue. The dealer provided me a loaner 2021 Acura RDX, VIN #5J8TC2H5XML023677 with 740 miles on the odometer, which experienced the same phenomena, Check Engine Light coming on in the rain under acceleration, when I was attempting to merge onto Interstate 69 at Illinois road in Indiana. Pulling over to restart the engine allowed me to continue.
Driving 70 mph down interstate and all of the sudden the check engine light started flashing and the vehicle lost all power. Had to make an emergency move to the shoulder. The check engine light remained flashing and when car shut off and turned back on the engine light was not on and vehicle operation seemed to turn to normal. Have seen other reports of this specific model of vehicle losing power at highway speeds and is very dangerous situation.
- 2020 Acura RDX Aspec - my 2nd one of this model!!!!! - Tue, 18May2021 - travelling at ~65 mph on the Houston Hardy Toll Road and lost all ability to accelerate and MIL (engine light) came on - I was able to pull over 4 lanes to the right shoulder safely - I turned the car off, waited ~30 seconds and then turned the car back on - I drove to the dealership, Gillman Acura, which is ~21.4 miles, and delivered the car - Gillman Service Rep advised that they were applying the intercooler replacement fix associated with Acura Service Bulletin 20-053 - issued 21Apr2021 - Dealership replaced intercooler, I picked up the car on Thu, 20May2021 - drove ~22 miles home and the very next day, Fri, 21May2021, when i was ~3 blocks from my house, the VSA - vehicle stability assistant light came on - 21May2021 and the car is back at the dealership for repair - The RDX is a rolling death trap and I pray that it doesn't take one or more fatalities and/or serious injuries to Acura owners and/or others before Acura does the right thing - a recall - In Apr2021, I purchased the first 2020 RDX Aspec, VIN: 5J8TC1H6XLL014219, and experience the "limp mode" issue on 4Jul2020 while traveling on I-10 west from Tallahassee to Houston - vehicle had 2.8K miles and experienced limp mode - see NHTSA complaint > 11339164 - Dealership exchanged the first car and now I've experienced "limp mode" with the second car
My car's engine quit as I was about to make a right turn off a 6 lane road. It would not restart. By design, the transmission immediately goes into park (electrickly). There is no way for the driver to put it into neutral so it could be pushed or serviced by a flat bed tow truck. As a result my car blocked the turn lane requiring numerous cars to go around me putting my wife and I in danger of being hit. It also put the drivers of cars who were detouring around me in danger of collision with cars in the three thru lanes. The police placed one of their cars in the lane with lights on to mitigate the danger. They also tried to start my car un-succcessfully. The dealer repaired my car by replacing a defective "O" ring in the fuel pump pressure line. This was a recall item I had previously had done by the dealer
IT WAS MILDLY RAINING AND I WENT TO ACCELLERATE ONTO THE HIGHWAY AND ALL A SUDDEN WITHOUT WARNING THE CAR STARTED TO VIOLENTLY SHAKE AND STUTTER AND THE CAR LOST ALL POWER AND I WAS ALMOST HIT BY ANOTHER CAR BECAUSE I LACKED POWER. THE VEHICLE THEN REFUSED TO ACCELERATE AND I HAD TO DANGEROUSLY GLIDE OFF THE HIGHWAY WITHOUT POWER AND THE VEHICLE HAD TO BE TOWED. EVERY CHECK ENGINE LIGHT CAME ON. I THEN HAD THE VEHICLE FIXED AND THEY SAID IT WAS A PROBLEM WITH AN ENGINE COIL. THREE WEEKS LATER IN THE SAME SITUATION IN THE MILD RAIN THE EXACT SAME PROBLEM HAPPENED AGAIN. I WENT TO GET ON THE HIGHWAY IN A MILD RAIN THE CAR BROKE DOWN THE EXACT SAME WAY. I AM WAITING FOR IT GET DIAGNOSED AGAIN.
FAILURE DATE 4/15/21. CLIENT DRIVING A 2020 ACURA RDX AT 75MPH AT NIGHT WITH LIGHT RAIN RETURNING HOME ON US281, SOUTH TEXAS. VEHICLE SUDDENLY BEGAN DECELERATING TO ABOUT 45MPH, WITH NO RESPONSE THROUGH THE GAS PEDAL TO MAINTAIN SPEED. VEHICLE CHECK ENGINE LIGHT CAME ON AND WAS FLASHING. VEHICLE PULLED OVER TO OFF RAMP AND IDLED TO A GAS STATION THAT WAS NEAR.. VEHICLE WAS TOWED TO DEALER THE NEXT DAY. DEALER INITIAL RESPONSE WAS THAT NO ISSUE WAS FOUND AND ATTRIBUTED IT TO "BAD GAS". VEHICLE OWNER DID NOT ACCEPT THIS ANSWER AND ASKED DEALER TO SEARCH SERVICE BULLETINS. THE NEXT DAY, IT WAS FOUND THAT THERE HAD BEEN SEVERAL INCIDENTS REPORTED ON THIS FAILURE MODE, AND THE REPAIR/REPLACEMENT OF PN# 19710-6B2-A01 WHICH INCLUDES AN INTAKE INTERCOOLER KIT PN# 06198-5YF-305, AND LUBRICANT PN# 08734 WAS THE FIX OF THIS ISSUE. THE FIX PREVENTS MOISTURE FROM ENTERING THE INTAKE INTERCOOLER ASM AND CAUSING THE VEHICLE ENGINE TO DECELERATE INTO "LIMP MODE". NOTE: ALSO, VEHICLE PGM SOFTWARE WAS UPDATED. .
I was on a three hour drive in the rain and around the 2.5 hour mark I attempted to overtake a vehicle by rapidly accelerating. The vehicle had a complete loss of power and the check engine light illuminated. The car would not accelerate however the engine was running. I had to get to the shoulder across multiple lanes without engine power. The vehicle would only drive at idle speed until I powered the vehicle down and restarted at which time normal operation resumed and the check engine light was no longer illuminated. This is the second time this has occurred on a lengthy drive in the rain both times when attempting to overtake another vehicle. The latest occurrence was on April 10th 2021. The Acura dealership was unable to replicate or find any error codes in the ECU and directed me to corporate Acura to file a case. There's been no traction with that case and the vehicle remains unsafe to operate in the rain.
TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 75 MPH IN THE RAIN, THE VEHICLE LOSS MOTIVE POWER AND DECELERATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT GUIDED THE VEHICLE OFF TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS RESTARTED AFTER SEVERAL MINUTES AND SLOWLY DRIVEN TO GAS STATION PARKING LOT. THE CONTACT CALLED ACURA OF COLUMBUS (6549 WHITTLESEY BLVD, COLUMBUS, GA 31909, (706) 576-6700) WHO DIAGNOSED THE FAILURE OVER THE PHONE, STATING THAT THE TURBO CHARGER INTER COOLER SYSTEM HAD ALLOWED MOISTURE INTO THE SYSTEM WHILE IT WAS RAINING AND CAUSED THE ENGINE TO SHUTDOWN. THE CONTACT WAS ADVISED TO SLOWLY DRIVE THE VEHICLE AROUND THE PARKING LOT ONCE IT STOPPED RAINING FOR THE MOISTURE TO DISSIPATE FROM THE SYSTEM. THE CONTACT WAS INFORMED THAT THE ENGINE WOULD RESET ONCE THE INTER COOLER WAS CLEAR OF MOISTURE. THE CONTACT FOLLOWED THE ADVICE AND WAS THEN ABLE TO DRIVE THE VEHICLE BACK TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO ACURA COLUMBUS (4340 W. DUBLIN GRANVILLE RD, DUBLIN, OH 43017) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INTER COOLER KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,300.
BRAND NEW WITH 4000 MILES. IT WENT LIMP, STALLED AND WENT TO NEUTRAL WHILE DRIVING, HAD TO STOP BY THE SIDE OF THE ROAD AND RESTART TO RESET. AND IT WENT LIMP ON HIGHWAY AT 70 MPH, CONTINUE TO DECELERATE RAPIDLY AND DID NOT RESPOND TO GAS AND WENT LIMP, ENGINE DID NOT REV UP WITH ANY AMOUNT OF GAS. IT ONLY RESPONDED WHEN I SET THE CRUISE AND HAND ACCELERATE THAT WAY. DANGEROUS AND SCARED TO DRIVE IT
MY SUV HAS BEEN IN SERVICE OVER 15 TIMES STEMMING FROM ELECTRICAL ISSUES WITH THE DASH HARNESS, MULTI TIMES FOR LOSS OF POWER WHILE DRIVING, LOSS OF INFOTAINMENT SYSTEMS, AND PIPING NOISE COMING FROM THE SPEAKERS. THE LOSS OF POWER AND 'LIMP MODE' HAS HAPPENS 3 TIMES. ONCE AT HIGHWAY SPEED AFTER AN OUT OF STATE TRIP, AND TWICE ON MY WAY TO WORK DURING HUMID CONDITIONS. THE ELECTRIC ISSUES HAVE HAPPENED MULTI TIMES DURING ALL DRIVING CONDITIONS. I WAS ON MY WAY HOME FROM WORK TODAY, AND I STARTED TO SMELL SOMETHING BURNING. I WORKED MY WAY OUT OF THE MAIN HIGHWAY WHEN SMOKE STARTED POURING OUT OF THE AC VENTS. A FEW MOMENTS LATER I COULD SEE FLAMES COMING OUT OF THE DASH BEHIND THE INFOTAINMENT SCREEN.
BACK UP CAMERA DOES NOT WORK AS INTENDED IN THE DARK. ON CHANGING GEAR SELECTOR TO REVERSE, THE BACK UP IMAGE IS ALMOST COMPLETELY BLACK WITH A SLIGHT REFLECTION OF THE REVERSE LIGHTS ON THE BLACK TOP. ONCE A PROXIMITY SENSOR IS TRIGGERED (E.G. PEDESTRIAN WALKS UP CLOSE TO THE CAR), THEN THE CAMERA SWITCHES INTO DARK MODE, AND THE IMAGE IS APPROPRIATELY ILLUMINATED FOR ADEQUATE VISUALIZATION OF SURROUNDINGS. IN ATTACHED PICTURES IT IS NOTED THAT A PROXIMITY SENSOR HAS TO BE TRIGGERED BY A PERSON WALKING CLOSE TO THE CAR, BEFORE WHICH THEY ARE NOT VISIBLE. THE SIDE AND FRONT CAMERA ARE FINE AS SEEN IN THE SCOUT VIEW AS WELL ON THE SCREEN, THE REAR ONE IS THE ONLY THAT REQUIRES A SENSOR TO GO OFF TO TRIGGER THE DARK MODE. THE CAMERA WORKS FINE IN BRIGHT AREAS. FROM A GARAGE, FOR EXAMPLE, SURROUNDED BY CLOSE OBJECTS, WHICH INVARIABLY TRIGGER A PROXIMITY SENSOR, THE BACK UP CAMERA WORKS FINE. FROM A DRIVEWAY, FOR EXAMPLE, WHERE THE CAR IS SWITCHED ON WITHOUT ANY OBJECT TO TRIGGER A PROXIMITY SENSOR, THE BACK UP REAR CAMERA WILL NOT WORK UNTIL A PROXIMITY SENSOR IS TRIGGERED. SEEMS TO BE A RANDOM OCCURRENCE, AS SOME OWNERS OF SIMILAR TRIM LEVELS HAVE BEEN HAVING THE SAME ISSUE, WHILE OTHERS HAVE NO ISSUES, AND CAMERA WORKS AS IT SHOULD. THE DEALER REPORTS THAT THE CAMERA SYSTEM IS WORKING WITHIN SPEC. GIVEN THAT THE REAR WINDOWS ARE ALL TINTED, THIS POSES AN UNACCEPTABLE, AND EASILY AVOIDABLE HAZARD FOR BACKING UP ONTO A STREET WITH PEDESTRIAN TRAFFIC IN THE DARK. ATTACHED FILES: IMG_7298 BEFORE SOMEONE APPROACHES. SCREEN IS TOO DARK. IMG_7299 AS SOMEONE APPROACHES - YOU CAN SEE THE SENSOR STARTS GOING OFF, BUT SCREEN IS STILL DARK. IMG_7300 THE SENSOR CONTINUES TO GO OFF, BUT NOW THE CAMERA IS BETTER ILLUMINATED. IMG_7302 AND IMG_7303 AFTER PEDESTRIAN HAS MOVED AWAY, THE CAMERA STAYS BETTER ILLUMINATED, AND ON PAR WITH OTHER BACK UP CAMERA SYSTEMS.
The contact owned a 2020 Acura RDX. The contact stated while driving approximately 35 mph, the vehicle inadvertently slowed down and without warning a strange noise came from the engine compartment and a sudden jerk to the wheel when the vehicle accelerated without warning up to approximately 100 mph. The contact was able to exit the highway where the vehicle made another strange noise from the engine compartment and the wheel jerked when the vehicle accelerated without warning again which resulted in the contact crashing into a group of 3 vehicles. There were 2 confirmed injuries which were the occupants of the contact's vehicle the driver and front seat passenger. The contact sustained a broken sternum, internal bleeding, decompression of lower back, and swollen right side foot. The contact's son sustained a lumbar fracture and a contusion. The contact does not know if anyone in the other vehicles were injured. A police report was taken and the vehicle was towed to an insurance lot. The vehicle was then towed to a salvaged lot and deemed a total loss. The contact stated she does not know if warning lights were illuminated. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 5,040.
TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY AND WHILE SCRAPING ICE OFF THE REAR HATCH WINDSHIELD, THE WINDSHIELD FRACTURED. THE VEHICLE WAS TAKEN TO JOE RIZZA ACURA (8150 W 159TH ST, ORLAND PARK, IL 60462) WHERE IT WAS DIAGNOSED WITH THE REAR HATCH WINDSHIELD NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THIS WAS A DESIGN DEFECT AND REPLACED THE HATCH DOOR AND THE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD WAS REPLACED, BUT THERE WAS STILL PIECES OF BROKEN GLASS LEFT INSIDE THE HATCH. THE CONTACT ALSO STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES MADE A LOUD SCREECHING SOUND. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE FRONT AND REAR DRIVER'S AND PASSENGER'S SIDE BRAKE PADS WERE REPLACED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE BRAKE PADS ON THE VEHICLE WERE THE WRONG SIZE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 28,500.*DT
ON 2 OCCASIONS WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE WOULD BARELY ACCELERATE BEYOND 5 MPH EVEN WHILE ATTEMPTING TO REACH NORMAL SPEED OF 35 MPH. THE VEHICLE RPM'S WERE AT 6,000 - 7,000 INDICATING THE ACCELERATOR WAS TELLING THE ENGINE TO PRODUCE PROPULSION, YET THE ONLY WAY TO CORRECT THE ISSUE WAS TO PARK, TURN OFF THE VEHICLE, AND RESTART THE ENGINE. THIS APPEARS TO BE A RE-OCCURRING ISSUE WITH THE TRANSMISSION / DRIVETRAIN / SOFTWARE THAT HAS BEEN KNOWN WITH ACURA TRANSMISSIONS SINCE 2016. DEALER COULD NOT FIND A FAULT CODE, DROVE THE VEHICLE FOR OVER 150 MILES AND COULD NOT REPRODUCE THE ISSUE. HOWEVER, THERE ARE NUMEROUS COMPLAINS ONLINE SHOWING THE SAME ISSUE INCLUDING A CLASS ACTION LAWSUIT THAT WAS FILED IN 2020. YET ACURA HAS ISSUED NO RECALL ALERT OR PERMANENT SOLUTION (CONFIRMED BY DEALER). ISSUES WITH THE VEHICLE QUICKLY DEACCELERATING AND ENTERING "LIMP" MODE HAVE ALSO BEEN REPORTED WHICH APPEARS TO BE SIMILAR IN NATURE AND ROOT-CAUSE BEING THE TRANSMISSION / SOFTWARE RELATED ISSUE. THIS PROBLEM CAN RESULT IN UNEXPECTED ENGINE FAILURE OR INABILITY TO OPERATE THE VEHICLE IN A HIGH-RISK SITUATION SUCH AS HIGHWAY DRIVING, CROSSING AN INTERSECTION, CAUSING A VEHICLE PILE-UP, OR WORSE. AFTER 4+ YEARS AND THOUSANDS OF REPORTS OF THE SAME ISSUE, A FEDERAL INVESTIGATION SHOULD BE INITIATED BEFORE A LARGER WIDESPREAD EVEN OCCURS SIMILAR TO WHAT HAPPENED WITH TOYOTA.
ALL OF A SUDDEN AFTER STARTING MY CAR UP IN THE MORNING MY ADAPATIVE DAMPER SYSTEM WARNING LIGHT CAME ON. I CALLED THE ACURA DEALER AND THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT. I HAD TO EXPLAIN TO THE SERVICE REPRESENTATIVE WHO SHOULD KNOW THAT ACURA ADVANCE MODEL HAS AN ELECTRONIC SHOCK SYSTEM THAT ADJUSTS SHOCKS FOR CERTAIN TYPE OF DRIVING. I PERSONALLY LEAVE MINE ON COMFORT BUT NOW IT'S STUCK IN SPORTS MODE. I DROVE 4 HOURS TO TAKE IT TO THE DEALER AND IT TOOK THEM LITERALLY 5 HOURS TO DIAGNOSE THAT THE WIRING HARNESS IS BAD. THEY SAID THEY WILL HAVE TO LITERALLY TAKE APART ALL THE INTERNAL CONSOLE, SEATS, CARPETS, ETC TO REMOVE THAT ITEM AND REPLACE IT. NOW IT'S ON BACK ORDER FOR A MONTH. THE ADVISER SAID I CAN DRIVE IT WITHOUT ANY ISSUES FOR NOW BUT THEY WEREN'T SURE. SO WHEN I LEFT THE DEALER WE HAD A HUGE WINTER STORM AND MY VEHICLE COULDN'T AUTOMATICALLY ENGAGE THE ALL WHEEL OR SNOW DRIVING OPTIONS BECAUSE THE ADAPTIVE DAMPER SYSTEM IS ALL INTERLINKED TO THE ISSUE WITH THE WIRING HARNESS. NORMALLY IT WOULD HAVE TAKE ME 4 HOURS TO GET HOME INSTEAD IT BECAME AN 8 HR ORDEAL. MY VEHICLE WAS SLIDING SIDE TO SIDE AND SLIPPING. I HAD A ALL WHEEL DRIVE VEHICLE THAT COULD NOT ENGAGE THE ALL WHEEL SYSTEM AND COULDN'T USE THE SNOW DRIVING OPTIONS. INSTEAD WAS STUCK IN THE SPORTS MODE..... A VEHICLE THAT IS NOT EVEN 1 YEARS OLD HAVING SOME MAJOR ISSUES LIKE THIS DOES NOT SEEM NORMAL.
Tailgate window randomly shattered with no force or impact to the vehicle and had to replace it with my insurance.
I WAS DRIVING ON A FREEWAY AT 4:30AM WHEN I SUDDENLY LOST ALL POWER FROM THE ENGINE AND IT WENT INTO LIMP MODE. THE CHECK ENGINE LIGHT WAS FLASHING AND FORTUNATELY THERE WAS NO TRAFFIC SO I WAS ABLE TO PULL OFF THE ROAD. I SHUT OFF THE CAR AND SAT FOR A FEW MINUTES AND WHEN I RESTARTED THE CAR EVERYTHING WAS WORKING FINE. I HAD A 12 HOUR DRIVE AHEAD OF ME AND I NEVER STOPPED THINKING OF HOW THAT COULD HAVE ENDED UP SO BADLY. LATER THAT DAY AS I WAS DRIVING THROUGH ATLANTA I SHUDDERED TO THINK WHAT COULD HAVE HAPPENED IF THIS LACK OF PROPULSION HAD OCCURRED. MY GUESS, QUITE BLUNTLY, IS THAT I PROBABLY WOULD HAVE BEEN KILLED. I HAVE READ ONLINE OF THIS PROBLEM HAPPENING TO A SIGNIFICANT NUMBER OF OTHER PEOPLE. ACURA NEEDS TO BE HELD ACCOUNTABLE BEFORE SOMEONE IS KILLED!
NOVEMBER 22, 2020 10:15 PM ROUTE 287 (IN ROUTE TO EDISON RTE 1 EXIT). 2020 ACURA RDX A-SPEC - A FEW MINUTES AFTER ACCELERATING SAFELY ONTO A MERGING LANE (WITH TRUCKS) THE ENGINE PERFORMANCE LIGHT STARTS BLINKING AND CAR STARTED TO SLOW DOWN ALMOST TO A ROLL. AS THE TRUCK'S HEADLIGHTS GOT CLOSER, IT MANAGED ALONG WITH SEVERAL OTHER CARS TO SWITCH LANES AS I TURNED HAZARD LIGHTS ON AND STEERED THE CAR INTO THE SHOULDER. I TURNED THE CAR OFF (HAZARD LIGHTS STILL ON) WAITED A FEW MINUTES AND WHEN I TURNED IT BACK ON THE ENGINE PERFORMANCE LIGHT WAS OFF AND I WAS ABLE TO DRIVE HOME. ACURA NEEDS TO ADDRESS THIS BEFORE SOMETHING TRAGIC HAPPENS. CAR WAS PURCHASED IN JUNE AND WAS UNDER 6700 MILES WHEN THIS HAPPENED. IT WAS ALSO SERVICED WITH MAINTENANCE B A WEEK PRIOR TO MY TRIP.
FIRST TIME OCCURRENCE; I AM THE FIRST TIME OWNER AND BOUGHT MY CAR NEW. APPROXIMATELY 1 YEAR AND 3 MONTHS OF OWNERSHIP. ATTEMPTED TO MERGE ONTO THE FREEWAY. GOING ABOUT 55 MPH AND ATTEMPTED TO ADVANCE TO 65 MPH. RPMS INCREASED TO ABOUT 4500-5500 BUT NO SPEED INCREASE. VEHICLE MADE A ERVING ENGINE SOUND. FLASHING CHECK ENGINE LIGHT THEM CAME ON AND AGAIN SO SPEED INCREASE WITH PRESSING THE GAS PEDAL. CAR THEN STARTED SLOWING DOWN AS IT WAS NOT RESPONDING TO MY FOOT ON THE GAS. HAD TO MERGE ONTO THE SIDE OF THE ROAD, TURN THE VEHICLE OFF THEN BACK ON.
AFTER A STOP AT THE VA WELCOME CENTER, I ATTEMPTED TO MERGE INTO TRAFFIC ON I-81 NORTH. THE VEHICLE SUDDENLY LOST POWER AND THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO MOVE TO THE SHOULDER AND AVOID BEING REAR ENDED. THE VEHICLE WAS TOWED TO DUNCAN ACURA. THEY DETERMINED MULTIPLE CASES OF SIMILAR MODELS HAD THE SAME COMPLAINT. THIS IS A KNOWN ISSUE THAT HAS THE POTENTIAL FOR LOSS OF LIFE AND SHOULD BE REMEDITED IMMEDIATELY. ONE ONLINE SOURCE SAID ACURA HAS KNOWN OF THIS PROBLEM SINCE 2016.*DT *TR
TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED THAT WHILE ACCELERATING ABOVE 50 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND WAITED FOR SEVERAL MINUTES BEFORE RESTARTING THE VEHICLE AND, THE VEHICLE OPERATED AS INTENDED. NAPLETON'S PALM BEACH ACURA (6870 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (877)363-2817) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE CONTACT WAS NOTIFIED OF AN UNKNOWN TSB RELATED TO THE FAILURE. THE CONTACT WAS INFORMED TO CALL BACK IN JANUARY 2021 FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER RECOMMENDED THAT THE VEHICLE BE DIAGNOSED AND THE RESULTS FORWARDED TO A REPRESENTATIVE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,300.*DT *TR
THE FRONT AND/OR REAR BRAKES MAKE A HIGH-PITCHED SQUEAL WHEN LIGHTLY APPLIED AT 15 MPH OR LESS. MY VIN DIDN'T MAKE IT ON THE PUBLISHED LIST BELOW, BUT I AM EXPERIENCING THE SAME ISSUES. PLEASE UPDATE THE SERVICE BULLETIN TO INCLUDE MY VIN: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10168081-0002.PDF
DRIVING IN THE RAIN, ACCELERATING ONTO A HIGHWAY, OUR 2020 ACURA RDX LOST POWER AND WOULD NOT ACCELERATE. THE CHECK ENGINE LIGHT WAS BLINKING, AND WE WERE FORCED TO PULL OVER. AFTER RESTARTING THE CAR, THE THE CHECK ENGINE LIGHT WAS OFF AND WE WERE ABLE TO DRIVE NORMALLY. THE CAR WAS TAKEN TO THE DEALER ON 10/24/20 BUT THE ISSUE COULD NOT BE REPRODUCED. WE WERE INFORMED THAT ACURA IS AWARE OF THE PROBLEM AND MAY BE WORKING ON A FIX. THE PROBLEM IS ALSO WIDELY REPORTED ON THE ACURAZINE INTERNET FORUM. RESEARCHING THE ISSUE, IT APPEARS TO ONLY HAPPEN DURING RAINY CONDITIONS AND WHEN ACCELERATING.
AT APPROXIMATELY 10A OCT 14TH 2020 TRAVELING SOUTH BOUND ROUTE 15 IN LYCOMING COUNTY PA WEATHER CONDITIONS LIGHT RAIN 65DEG F DRIVING 2020 ACURA RDX WITH 2800 MILES ON ODOMETER. UPON APPROACH OF TRUCK TRAFFIC IN RIGHT LANE MOVED INTO LINE OF FASTER MOVING TRAFFIC IN LEFT LANE TO PASS TRUCKS WHEN THE ACURA RDX IMMEDIATELY LOST POWER AND SPEED, ALMOST CAUSED A CHAIN OF REAR END COLLISIONS AND THE VEHICLE FLASHED THE ENGINE LIGHT ON THE DISPLAY AND WOULD NOT MAINTAIN MORE THAN 25 MPH IN A 70 MPH ZONE. LEFT THE ROADWAY SHUT THE VEHICLE OFF AND RESTARTED IN APPROXIMATELY THREE MINS AND VEHICLE FUNCTION WAS NORMAL FOR THE REMAINING 40 MILES OF THE TRIP. OCT 16 2020 CONTACTED HONDA MOTORS USA CUSTOMER SERVICE AND WAS TOLD TO CONTACT DEALER (150 MILES AWAY) FOR DIAGNOSING. UPON SOME QUICK RESEARCH DISCOVERED THIS IS A COMMON COMPLAINT FOR MANY 2019/2020 ACURA RDX OWNERS. THIS IS AN OBVIOUS SAFETY ISSUE THAT ACURA IS AWARE OF AND IS NOT ADDRESSING. CURRENTLY THERE IS NO RECALL AND NOT ONE OWNER HAS HAD ANY RESOLUTION TO DATE. I REQUEST THE NHTSA INTERVENE IMMEDIATELY TO ENGAGE ACURA IN RESOLVING THIS CRITICAL VEHICLE DESIGN FLAW. THIS IS A DEADLY ISSUE. THANK YOU.
CAR LOST ALL ACCELERATION AND WENT INTO LIMP MODE ATTEMPTING TO OVERTAKE SOMEONE ON THE FREEWAY, ACCELERATING FROM 60 TO 70 MPH (IN A 70). I HAD TO NAVIGATE FROM LEFT LANE TO RIGHT SHOULDER ACROSS 3 LANES OF TRAFFIC. TERRIFYING. CAR WAS REMEDIED AFTER TURNING OFF FOR A FEW MINUTES. OF NOTE, THIS WAS A LONG (3+ HOUR) TRIP IN THE RAIN. A QUICK SEARCH REVEALED A TON OF OTHER ACURA OWNERS WITH A SIMILAR ISSUE' NOTING SPECIFICALLY THAT IT DOESN'T GENERATE AN ERROR CODE THATS STORED THAT HONDA/ACURA CAN USE TO TROUBLESHOOT. MY CAR WAS CPO, UNDER A WEEK SINCE PURCHASE, 6,000 MILES ON THE ODOMETER. CRAZY THERE ISN'T A RECALL. VERY DANGEROUS
I WAS ACCELERATING TO APPROXIMATELY 55MPH TO PASS A VEHICLE. AS SOON AS I COMPLETED THE PASS,THE ENGINE DECELERATED TO 20 MPH AND THE CHECK ENGINE LIGHT WAS FLASHING. FORTUNATELY FOR US WE WERE ABLE TO GET THE CAR SAFELY OFF OF THE ROAD. WE THEN SHUT THE ENGINE OFF. WAITED ABOUT 5 MINUTES RESTARTED THE ENGINE AND IT RAN FINE THE REST OF THE WAY HOME.
WHILE DRIVING DOWN A TWO LANE 55 MPH SPEED LIMIT ROAD, I CAME UPON A CAR THAT HAD STOPPED IN MY LANE AND DIRECTION OF TRAVEL. I SLOWED DOWN, PROBABLY UNDER 30 MPH, AND DECIDED TO GO AROUND THE VEHICLE. I WAS OVER THE CENTER LINE OF THE ROAD AND FLOORED MY ACCELERATOR TO GET AROUND THE STOPPED VEHICLE AS QUICKLY AS POSSIBLE. RIGHT AFTER THIS MY CAR LOST POWER AND THE MIL LIGHT CAME ON. I CAN NOT REMEMBER IF IT WAS FLASHING OR ON STEADY. MY CAR'S ENGINE WAS RUNNING BUT HAD NO POWER SO I PULLED OFF THE ROAD AND TURNED IT OFF. AFTER ABOUT A MINUTE, I RESTARTED MY CAR, THE MIL LIGHT WAS OFF AND MY CAR RAN FINE. I HAVE A CODE READER. WHEN I GOT HOME THE FIRST THING I DID WAS ATTACH THE CODE READER AND FOUND THAT THERE WAS NO CODE(S) STORED. I WAS OF THE BELIEF THAT IF THE MIL LIGHT CAME ON A CODE WOULD BE STORED. MY CONCERN IS MY CAR LOST POWER WHEN I REALLY NEEDED IT TO PASS SAFELY. THE DEALER SAID THE MANUFACTURER IS AWARE OF THE SAME PROBLEM BUT I WANT IT ON RECORD. I CHECKED THE ACURA FORUM AND FOUND OTHER OWNERS HAVE HAD THE SAME PROBLEM OF THE CAR GOING INTO LIMP MODE, THE MIL LIGHT COMING ON AND NO CODE STORED.
THE INFORMATION SYSTEM FAILS TO UPDATE AND THE SCREEN GOES BLANK WHICH TURNS OFF THE BACKUP CAMERA. MY WIFE IS DISABLED DUE TO NECK AND BACK ISSUES AND NEEDS THE CAMERA TO OPERATE THE VEHICLE. DEALER SAYS THE POSSIBLE SOLUTION IS TO REMOVE THE THE BATTERY CABLES. MY WIFE IS 63 AND IS NOT ABLE TO DO THIS. WE HAVE TRIED THE UPDATE FIVE TIMES. THE DEALER REPLACED THE WIRING HARNESSES AND IT JUST FAILED AGAIN. THE SERVICE TECH. SAYS THERE ARE HUNDREDS OF ACURA S THAT DO THIS
WHILE DRIVING NORTHBOUND ON I-75 THROUGH THE LEADING EDGE OF THE REMNANT OF HURRICANE SALLY ON 9/16/2020 MY VEHICLE SUDDENLY LOST SPEED CONTROL AND THE CHECK ENGINE ICON STARTED FLASHING. I MANAGED TO SAFELY PULL OFF THE INTERSTATE ONTO THE SHOULDER AND STOPPED THE ENGINE. AFTER REVIEWING THE OWNERS MANUAL I VERIFIED THAT THE GAS FILL DOOR WAS CLOSED. STARTED THE ENGINE AND HAD NO ICONS OR WARNINGS. I THEN GOT BACK ON THE INTERSTATE BUT ABOUT TWENTY MILES LATER THE CAR AGAIN LOST SPEED, 9 MAINTENANCE WARNINGS AND MULTIPLE ALARM ICONS LIT UP. THIS TIME THE MAX SPEED OBTAINABLE WAS ABOUT 20 MPH. I MANAGED TO DRIVE ON THE SHOULDER TO AN EXIT AND STOP. I CALLED ACURA AND THEY HAD AAA SEND A TOW TRUCK TO TAKE CAR TO THE DEALER IN MACON, GA. THE DEALER SAID TWO CYLINDERS WERE NOT FIRING AND NUMEROUS CODES WERE REPORTED. THEY WERE ABLE TO RESET THE COMPUTER TO ELIMINATE THE ALARMS AND TAKE IT OUT OF "LIMP MODE" BUT THEY COULD NOT SAY WHAT CAUSED THE PROBLEM OR WHAT THE PERMANENT FIX WOULD BE. MY VEHICLE HAD 4314 TOTAL MILES AND HAD ONLY BEEN OWNED FOR LESS THAN 3 MONTHS WHEN THIS OCCURRED. THIS COULD HAVE CAUSED A MULTIPLE VEHICLE WRECK RESULTING IN INJURIES OR DEATHS TO MY FAMILY AND OTHER MOTORISTS.
CAR CAME TO SUDDEN STOP WHEN CROSSING A INTERSECTION WITH TRAIN TRACKS IN THEM COLLISION AVOIDANCE SYSTEM CAME ON THEIR WAS NO OTHER CAR AROUND ME EXCEPT FOR METAL TRAIN RAILS TO MAKE SENSOR REACT. THEIR WAS NO ONE BEHIND ME BUT COULD HAVE CAUSED MAJOR ACCIDENT. THE VEHICLE WAS IN A METROPOLITAN AREA AND ON CITY STREETS WITH NO BAD WEATHER.
WHILE TRAVELING AT HIGHWAY SPEED WITHOUT WARNING VEHICLE SLOWED TO AN IDLE AND WOULD NOT RE-ACCELERATE. VEHICLE WAS TOWED TO AN ACURA DEALER WHO FAILED TO FIND A FAULT. EXACT SAME SITUATION OCCURED THE NEXT DAY ON THE HIGHWAY. ONLY THIS TIME I SHUT OFF THE VEHICLE FOR 30 SECONDS AND IT RESTARTED AND RESUMED FULL POWER. WAS ABLE TO DRIVE IT TO AN ACURA DEALER WHO AGAIN COULD NOT FIND A FAULT ON THE COMPUTER. HOWEVER, THE DEALER KEPT THE VEHICLE AND ORDERED AND REPLACE THE VEHICLE FUEL PUMP COMPLETE. NO ISSUES SINCE.
WHEN ACCELERATING ON THE EXPRESSWAY, THE CAR SUDDENLY LOST PROPULSION WITHOUT WARNING. THE CAR WOULD NOT MAINTAIN A SPEED OR ACCELERATE. AFTER THE CAR STARTED TO SLOW DOWN, I HAD TO COAST TO THE SHOULDER OF THE EXPRESSWAY AND POWER CYCLE THE CAR. AFTER RESTARTING THE ENGINE AND TWO ATTEMPTS, THE CAR WOULD STILL NOT ACCELERATE.
PURCHASED BRAND NEW. AT 100 MILES BRAKES MAKE NOISE AND I CAN FEEL ABRASIVE RUBBING/GRINDING. AT WET CONDITIONS, NOISE SIGNIFICANTLY INCREASE AND GENERATE VIBRATIONS WHEN APPLYING BRAKES. DEALERSHIP REPLACE BOTH FRONT BRAKES AND ROTORS ONLY TO HAVE TO THE SYMPTOM RE-OCCURRENCE ABOUT 20 MILES LATER. SUBMITTED COMPLAINT TO ACURA CLIENT RELATIONS AND WAS TOLD IT IS COMMON ISSUE WITH HONDA BRAKES AND THERE IS NO FIX FOR THE PROBLEM.
PURCHASED BRAND NEW. AT TWO THOUSAND MILES THE BRAKES ARE SCRUBBING AND GRINDING. TOOK IT BACK TO DEALER AND THEY'VE THEN INFORMED US IT IS AN ISSUE WITH THIS MODEL. AT 4 THOUSAND MILES THEY ARE MAKING THE SAME NOISE. NOW WE ARE TOLD IT WILL DO NO GOOD TO REPLACE THEM. IS MY VEHICLE SAFE TO DRIVE?
ON TWO OCCASIONS THE ACURA COLLISION MITIGATION BRAKING SYSTEM "CMBS" ENGAGED ERRONEOUSLY AND AGGRESSIVELY. 1)WHILST TRAVELING ON AN INTERSTATE IN HEAVY TRAFFIC AT A SPEED OF ABOUT 50 MPH, THE CAR WE WERE FOLLOWING MOMENTARILY BRAKED THEN QUICKLY ACCELERATED. ACCORDINGLY OUR VEHICLE WAS BRAKED, AND UPON RELEASING THE BRAKE TO CONTINUE TO FOLLOW THE FLOW OF TRAFFIC, THE RDX'S SYSTEM MISREAD THE CLEAR ROAD AHEAD AND AUTOMATICALLY BRAKED, HARD, FULLY STOPPING THE VEHICLE. THE VEHICLE BEHIND US SKIDDED TO THE SHOULDER TO AVOID HITTING US, AND IT ALMOST CAUSED A MULTI-CAR PILE UP. 2) WHILE DRIVING ON A TWO-WAY TWO-LANE ROAD THE SYSTEM ENGAGED WHILE ROUNDING A BEND OF ABOUT 30 DEGREES AT ABOUT 25 MPH. A VEHICLE WAS COMING AROUND THE APEX OF THE BEND IN THE OPPOSITE DIRECTION (OTHER VEHICLE BENDING TO THE LEFT) JUST AS OUR VEHICLE ALSO REACHED THE APEX OF THE TURN (BENDING TO THE RIGHT RIGHT); THE CMBS FLASHED "BRAKE", BUT AS NO BRAKING WAS WARRANTED NOR APPLIED, THE CMBS SYSTEM FLASHED "BRAKE" ON THE DASH AND SUBSEQUENTLY BRAKED ABRUPTLY, AGAIN STOPPING THE VEHICLE IN A TRAFFIC LANE WITH A CLEAR ROAD AHEAD. WE CURRENTLY HAVE TWO OTHER VEHICLES WITH FORWARD COLLISION MITIGATION SYSTEMS AND HAVE HAD THAT FEATURES IN THREE OTHER VEHICLES SINCE 2015. I'VE NEVER EXPERIENCED THIS TYPE OF BEHAVIOR.
The contact owns a 2020 Acura RDX. The contact stated that the vehicle was intermittently difficult to start. The message to depress the brake pedal and press the Push to Start button was displayed. The contact stated that the vehicle was able to restart after several attempts. The vehicle was towed to the dealer to be diagnosed several times, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
WHEN TRAVELING AT 70-75 MPH ON HIGHWAY, MY ENGINE LIGHT CAME ON. THE CAR SUDDENLY STARTED TO DECELERATE UNTIL I COULD ONLY GO 25-30 MPH (NO MATTER HOW MUCH I PRESSED THE GAS PEDAL). I HAD TO DRIVE ABOUT 5 MINS. LIKE THIS (WITH MY 4-WAY FLASHERS ON), AS CARS PASSED AROUND ME AT HIGH SPEED, UNTIL I COULD FIND A SUITABLE PLACE TO PULL OVER ON THE SHOULDER. ONCE SAFELY ON THE SHOULDER AND STOPPED, I SHUT OFF THE CAR, WAITED ABOUT 2 MINUTES, THEN RESTARTED THE CAR - THEN EVERYTHING SEEMED TO BE FINE. I DROVE HOME WITHOUT INCIDENT. THE NEXT DAY I TOOK IT TO THE ACURA DEALER AND THEY ACTED LIKE IT MIGHT HAVE BEEN THE LANE ASSIST TECH GETTING CONFUSED BY THE LINES ON THE HIGHWAY, OR BY WATER PUDDLES. THEY SAID THAT BECAUSE I SHUT THE CAR OFF AND RESTARTED IT, THAT ANY "CODES" THAT MIGHT HELP THEM FIGURE THINGS OUT WERE LOST. THEY SAID NEXT TIME, DO NOT RESTART THE CAR BUT HAVE IT TOWED RIGHT TO THE DEALER. I POINTED OUT HOW INCONVENIENT AND UNSAFE THAT MIGHT BE TO DO! THEY ALSO SAID THEY HAD HEARD OF NO OTHER 2020 ACURA RDX WITH THIS PROBLEM. I POINTED OUT THAT I FOUND A BUNCH OF OWNERS ONLINE WHO HAS REPORTED THIS WITH 2019 RDXS. THEY CONCEDED THAT THEY JUST DIDN'T KNOW WHAT WAS GOING ON. FINALLY, I WANT TO NOTE THAT THIS CAR IS ONLY 2 WEEKS OLD!! I JUST BOUGHT IT AND THIS HAPPENED :(
THE ELECTRICAL SYSTEM AND RELATED SYSTEMS SPORADICALLY FAIL TO OPERATE AND IN SOME CASES ATTEMPT TO TAKE OVER CONTROL OF THE VEHICLE MAKING IT EXTREMELY UNSAFE WHILE DRIVING. WHEN THE DEALERSHIP (SPITZER) WAS ALERTED THEY SHOWN NO INTEREST IN EVEN LOOKING AT THE VEHICLE. THE PROBLEMS PERSIST ON A DAILY BASIS.
I WANTED TO LET YOU KNOW A FRIGHTENING EXPERIENCE WE HAD WITH THE ACURA RDX ON AUGUST 16TH. MY FAMILY, INCLUDING MY 2 CHILDREN & DOG, WERE DRIVING HOME ON THE EXPRESSWAY IN THE HOV LINE. MY HUSBAND WAS DRIVING THE RDX WE JUST LEASED NOT EVEN A MONTH AGO. HE HAD THE CAR IN CRUISE CONTROL DOING 60 MPH. THE CAR SUDDENLY LOST ACCELERATION AND DESPITE MY HUSBAND TRYING TO HIT THE GAS, THE CAR WOULD NOT GO AND EVENTUALLY LOST POWER AND CAME TO A DEAD STOP IN THE HOV LANE. HE JUST MISSED GETTING HIT BY THE CAR BEHIND HIM. YOU CAN IMAGINE HOW CATASTROPHIC THIS COULD HAVE TURNED OUT. THE MALFUNCTION INDICATOR LIGHT CAME ON. HE TURNED THE CAR OFF AND LET IT COOL AS IT SAID TO IN THE MANUAL. EVENTUALLY AFTER BEING TURNED OFF FOR APPROXIMATELY 5 - 7 MINUTES, HE TURNED THE CAR BACK ON AND IT STARTED. HE DROVE HOME, BUT CLEARLY WE WERE BEYOND SHAKEN.
WHILE DRIVING AT A CONSISTENT RATE OF SPEED ON A 65 MPH HIGHWAY THE VEHICLE SUDDENLY AND WITHOUT WARNING LOST ENGINE POWER. THE VEHICLE BEGAN TO RAPIDLY DROP SPEED AND THE CHECK ENGINE LIGHT WOULD BLINK WHEN THE ACCELERATOR WAS DEPRESSED. I WAS FORCED TO ABANDON THE HIGHWAY AND PULL OVER ONTO THE SHOULDER - NOT IN AN EMERGENCY LANE - IN BETWEEN NORTH AND SOUTH BOUND TRAFFIC BECAUSE THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH OR EXCEED 2,000 RPMS. AFTER 3 HOURS OF WAITING IN THIS DANGEROUS LOCATION ACURA ROADSIDE ASSISTANCE WAS UNABLE TO LOCATE A TOW TRUCK. I TURNED THE VEHICLE OFF AND BACK ON AND NOTICED THE CHECK ENGINE LIGHT CEASED BLINKING. I THEN PROCEEDED TO RETURN HOME AND THE PROBLEM RETURNED A SECOND TIME, THIS TIME ACCOMPANIED WITH NUMEROUS INDICATOR LIGHTS (E.G., AWD PROBLEM, ABS PROBLEM, ETC). THE VEHICLE WAS TOWED TO POHANKA ACURA IN CHANTILLY, VIRGINIA. I WAS TOLD THE FIRST TIME THEY CLEARED THE CODES THEY RETURNED, BUT AFTER A SECOND TIME THEY DID NOT. THEY WERE NOT ABLE TO REPLICATE THE PROBLEM, DID NOT FIX ANYTHING, AND SAID IT WAS CAUSED BY FUEL CHOICE. THIS IS SIGNIFICANT PROBLEM AND SAFETY RISK KNOWN TO ACURA. THERE IS A PATENT HISTORY OF ACURA CHOOSING TO NOT IDENTIFY THE ROOT CAUSE, ASSOCIATE THIS ANOMALY WITH FUEL CHOICE, AND RETURN THE VEHICLE TO THE OWNER. IN MY OPINION THIS IS A NEGLIGENT BUSINESS PRACTICE AND ACURA SHOULD BE RESPONSIBLE FOR ANY INJURIES OR DAMAGES ASSOCIATED WITH THESE UNEXPECTED, UNANNOUNCED "LIMP MODE" EVENTS.
ON 7/22/2020, I WAS ENTERING THE MASS PIKE FROM I-495 OUTSIDE OF BOSTON. I ACCELERATED TO GET AROUND A BOX TRUCK AND SUDDENLY THE ENGINE LIGHT STARTED FLASHING AND THE CAR STARTED TO LOSE POWER. NO MATTER HOW MUCH I STEPPED ON THE GAS, THE CAR KEPT LOSING SPEED. THANKFULLY, I WAS NEAR A REST STOP AND WAS ABLE TO PULL TO THE SHOULDER (FROM THE MIDDLE LANE) AND HAD ENOUGH MOMENTUM TO GET THE CAR IN THE PARKING LOT. THANK GOODNESS IT WAS NIGHTTIME AND WITH COVID, THERE AREN'T AS MANY CARS ON THE ROAD. THIS COULD HAVE ENDED VERY BADLY FOR MY CHILDREN AND ME IF TRAFFIC LEVELS WERE WHAT THEY USUALLY ARE IN THAT AREA. AS SOON AS I PUT THE CAR IN PARK, THE ENGINE LIGHT WENT OFF. I CALLED ACURA ROADSIDE ASSISTANCE AND TURNED THE CAR OFF. ROADSIDE ASSISTANCE TRANSFERED ME TO AN ACURA SERVICE DEPARTMENT ON THE WEST COAST THAT WAS STILL OPEN. THE SERVICE TECH I SPOKE TO SAID SHE NEVER HEARD OF THE PROBLEM AND "MAYBE" IF I TURNED IT OFF AND TURNED IT BACK ON, IT MIGHT BE OKAY. I ALSO GOOGLED AND SAW THAT THIS EXACT SITUATION HAS HAPPENED TO OTHER OWNERS AND THAT AFTER TURNING THE CAR OFF AND BACK ON AGAIN, THEIR CARS WERE FINE. I DID THE SAME, AND THE CAR WENT BACK INTO ITS NORMAL MODE AND I WAS ABLE TO DRIVE THE REST OF THE WAY HOME WITHOUT FURTHER INCIDENT.
TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED WHILE DRIVING 35 MPH, WHILE DEPRESSING THE ACCELERATOR PEDAL THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND STATED HE RESTARTED THE IGNITION AND CONTINUED TO DRIVE HIS RESIDENCE BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER ACURA COLUMBUS LOCATED AT 4340 W DUBLIN GRANVILLE RD, DUBLIN, OH 43017, (614) 761-1222, WHERE IT WAS DIAGNOSED WITH LOW BATTERY VOLTAGE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 1,390.
The contact owns a 2020 Acura RDX. The contact stated that while driving on several occasions at various speeds, the brakes were unintendedly activated. Additionally, the contact observed an orange warning light which stated “Brakes” illuminated and then went off. The vehicle was taken to a dealer twice however, the dealer was unable to replicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.
Data synced from NHTSA on May 4, 2026