There are 24 stored owner reports matching the body & structure leading-label group for the 2020 Acura RDX in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 24 of 24 matching reports. The list controls page through the loaded reports only.
Open the full vehicle complaint log (all categories)My rear glass mirror shattered. This occurred after I closed the door.
The rear hatch glass exploded when the driver door was shut. Was parked outside out house in our driveway. Not driven all day.
Back window shattered randomly.
The vehicle was parked overnight safely as always outside of my home. The rear tailgate windshield shattered without warning, incident or contact. The vehicle was inspected and the windshield was replaced by an automobile window company in Maryland.
This is the second time my rear windshield spontaneously blew out in cold weather after using the rear deicer. This is a known problem pursuant to Acura Service Bulletin 22-014. Instead of replacing the windshield with the. OEM, the component should be redesigned. and recalled.
The rear windshield spontaneously smashed while my vehicle was parked in my driveway.
Spontaneous rear window shattering twice. Danger to the driver and passengers.
The rear window shattered on its own!!!. I had it replaced but not all the glass debris could be removed and it is trapped inside the trunk door (lift gate), unreachable, because the way the door was manufactured. The body shop says the entire lift gate needs to be replaced. How is it possible that the customers have the pay for the repairs of this manufacturing defect! Every time I open the lift gate I can hear a lot of glass moving inside. I will never be able to resale this car if this is not fixed. As it stands, many Acura RDX owner have this huge issue!!!!
My car was parked in a Garage untouched for hours I turned on remote start and came back to find my back window completely shattered. I looked inside the vehicle to see maybe if someone through a rock or anything but i found nothing and the way it cracked shows it came from the defroster.I have seen multiple complaints about Acura RDXs back window randomly shattering after using the rear defroster on the vehicle. I called an Acura service shop and they confirmed this is a re occurring issue but refused to compensate or assist in fixing the matter. They claimed my warranty ended or there is no recalls for my vehicle but this is a known issues with Acura RDXs.
The rear window spontaneously shattered while parked. I cut my hand when cleaning up the glass.
Good day, I bought this car at an auction in the USA, repaired it, and on [XXX], while driving without any foreign objects, the rear window burst, later I found out that this could be a factory defect in these models. Is it possible to receive any compensation from the official dealer for this event. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
There is rust on all door hinges and the vehicle is still under warranty. Crown Acura in Clearwater, Florida said they will NOT fix it under warranty. Outside sources caused the rust on the inside of the door hinges was their statement.
Our 2020 Acura RDX windshield spontaneously shattered. After reading a bulletin that this is a common issue we contacted our local dealer. We were told it was not a recall and was not covered. We contacted Acura to speak about the issue and were told we could take it to a dealer to determine if a small portion would be covered but even that was not a guarantee. This is an obvious issue with this vehicle.
I was driving my car and had just entered the highway and my panoramic sunroof exploded. It sounded like a gun had went off in my car. I immediately drove to the dealership who informed me that it was not covered under warranty. I had it replaced as I was out of town 8 hours from home and the glass started falling onto the headliner which I kept closed for safety. I did catch the incident on my dashcam which recorded the audio and video through the windshield. There was no warning that it was going to happen and we were not close enough to other vehicles for incidental contact.
“I went to my garage to get my car and off to work supposedly, I put my bag inside the car back set and close it after that I heard a crinkling and shattering noise. When I checked around I saw the rear windshield of my car is totally shattered before I get in the vehicle and before starting. It sounded as if something was in the rear of the vehicle. The entire rear window glass was shattered. There was no impact, no foreign object hit it, etc. It simply shattered while sitting in the driveway, with the vehicle off, when I closed the door. “ I cleaned my car last night and no indentation or any crack or line on the window but the shattered line is ALL OVER THE REAR WINDOW literally. And per my research, says that tons of ACURA RDX 2019 and UP models have this kind of sudden shuttering of the rear window without any hit. This is very dangerous .. Good thing my situation is not like the others that their rear window suddenly broke while on the highway. Hopefully, a JUST will be served. And it's not right for us owners to pay for this situation (rear glass + service fee), and I lost my job today because of this situation. THIS IS VERY UNSAFE for anyone who owns this kind of car. VERY UNACCEPTABLE since ACURA already know about this issue before and still they are selling this kind of defective car.
Rear window shattered without any impact. This is a known Acura issue due to faulty rear defroster grid. There was a bulletin issued but not a recall. Called local dealership and they are aware of the issues. Inspected and replaced glass on 3/7/2023
Rear windshield combusted without external impact while parked. There was sharp pieces of glass inside my vehicle. Acura is aware via a service bulletin. It was inspected at Acura service. There were no symptoms for prior warning.
When backing out of my driveway and turning wheel to the left I get two loud popping noises from behind me. Other online reports identify this as a problem with the sunroof. I also have instances where the sunroof does not fully close unless I repush the close button. Dealer rep suggested this is most likely due to an issue with the sunroof.
Rear windshield shattered while parked and the car was not running. There was a bulletin only at the time. Called customer service. They advised to submit an insurance claim, which I didn’t do. The dealership disputed with them and ended up replacing it at their cost. Later several others in the area experienced the same thing. Acura acknowledged there was a problem with the rear windshield defroster. I still have pieces of glass within the hatch.
Reported problem of rear tail gate making loud popping noises First reported at 4454 miles Current reading 21470 miles Gunshot popping noises continue when tailgate opens. Contacted dealer and Acura with ticket numbers Unresolved with incessant diagnosis and false assurances
Showing 1-20 of 24 loaded complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.