2022 Acura RDX Complaint Log

While driving through an active intersection, the vehicle experienced a sudden and complete loss of electrical power. The engine shut off without warning and all electrical systems immediately went dead. The instrument cluster went dark, the ignition was unresponsive, and the hazard lights did not function. The vehicle lost propulsion while in traffic and could not be restarted. Police were required to block traffic to prevent a collision. Emergency responders attempted to jump start the vehicle, but the jump start had no effect. The vehicle showed no signs of electrical power at all. After approximately 15 minutes, while awaiting a tow truck, electrical power returned spontaneously without any repairs or external intervention, and the vehicle was able to start normally. The battery had been replaced approximately one month prior. No other repairs or modifications have been performed on the vehicle. If the battery were discharged, a jump start should have restored power, but it did not. The total electrical blackout and delayed self‑recovery suggest an intermittent main power connection failure. This incident resulted in complete loss of motive power, steering assist, brake assist, turn signals, and hazard lights while in traffic, creating a serious safety hazard.

while on vacation, upon entering the parked vehicle, the rear hatch window spontaneously shattered. No local place was open (Sunday) and the wait for a new window was days out so I had to drive two hours home with a makeshift windshield made from a tarp and duct tape. This is an obvious hazard as I could not see out the back window. Replacement window to be installed in the coming days. No warnings indicated.

Automatic braking system came on when the vehicle sensed another vehicle. As the breaking system turned on, the steering wheel locked and did not allow for the driver to steer in order to not avoid a collision. This happened in the streets. It is currently under investigation with insurance. The vehicle had applied the emergency breaks system a few days before, in the highway, while the driver already had the foot on the break and the steering wheel had locked, preventing the driver to change lanes. No collision on this day.

Respected Sir/Madam, I am filing this complaint about a road incident that occurred on [XXX] near [XXX] that resulted in a total car loss for me, [XXX] , wife of [XXX] (jointly insured through GEICO Auto Insurance ). I am a responsible driver with no history of at-fault collisions, and I suffered severe mental pressure and miraculously survived a near-death experience due to this incident, which involved no other vehicle (not an actual crash). Two airbags were deployed, and I escaped with small injuries thanks to the grace of almighty god. I am attaching a copy of the police report of the incident. The incident describes that the car skidded from right to left to right on the same lane before toppling over. As far as I could tell the vehicle was trying to correct itself which led to it overcorrecting and causing it to go back and forth before toppling over and landing on the side. It is our opinion that on a day where there was no natural constraint (rain, snow, or wind), a car toppling is a big shock! I firmly believe that negligent driving was not the cause of this incident because there was no turn, no bend, or no car in front or behind to slam the brakes suddenly. This, I believe, is purely the result of a software failure of the Acura car (probably to do with lane departure and automatic braking) that has caused a topple of such a heavy magnitude. I believe that this near-death experience is solely the fault of ‘Acura’, the car company that manufactured the 2022 Acura RDX AWD . I am registering this as a formal complaint today { 4/25/2025 } in Farmington Hills at [XXX] , Zip: [XXX] against Acura. I would like the bureau to obtain compensation of 1 Million US Dollars from Acura for a near-death experience and severe mental strain that [XXX] and I encountered due to this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear windshield shattered due to no force from any outside forces. There were no signs of impact, and apparently this has happened to numerous owners of this specific model.

Rear windshield spontaneously shattered when closing the drivers side door

My 2022 Acura RDX has premature wear at 22,000 miles for its front rotors and back rotors. The vehicle creates unusual vibration and noise when braking and I cannot drive it due to this noise .When I contacted the Acura/ technician they told me that new model of Acura RDX has this problem especially during cold weather and its rotos wears due to new ceramic brake pads. The cost of replacing the front rotor and ceramic pad is about $1000 as per Acura and I cannot drive it unless I replace them all .Even if I replace them .The same problem will come again as the rotor and its pad are defective .I request you to solve this problem as the cost to maintain this vehicle is high due to this problem .most rotors need replacement only after 70,000 miles. Thank you for hearing me

Rearview windshield spontaneously shattered.

12/28/2024 rear windshield completely shattered without any external impact. The car was sitting in driveway. Temperature was approximately 61 degrees. Dealership has refused to take responsibility even though part number is same as a service bulletin recall for 2019-2020.

Car was parked in driveway of residence. Opened the driver's door and got in. Upon closing the driver's door, the back windshield shattered/exploded. The car was not running when this happened. The window that broke was on a door that had not even been opened. (There is a video that will be forwarded). There is a know technical service bulletin (TSB 22-014) that Acura is aware however, when contact was made to Acura customer service, I was informed that yes there is a known issue, but my win number is not one of the vehicles impacted by the known issue.

The contact owns a 2022 Acura RDX. The contact stated while driving at various speeds on the highway, there was an abnormal screeching sound coming from the rear end of the vehicle. No warning lights were illuminated. The contact parked and inspected the vehicle and became aware that the rear passenger’s side rotor was scratched. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that there was no cause for the issue found. However, the contact was made aware that the brake pads on the rear passenger’s side were metal to metal. The contact was informed that the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.

Rear tailgate window shattered when the vehicle was parked/not operating with nothing hitting the back glass. The only operating change over the past two weeks prior to the shattering was regular morning use of the rear defroster. Rear tailgate was never slammed

The contact owns a 2022 Acura RDX. The contact stated while driving approximately 25 MPH, a deer unexpectedly crashed into the middle of the front end of the vehicle. The contact stated that after the impact, the front driver's side knee bolster air bag gradually deployed and exploded, causing a 5-inch opened wound on the contact's right leg. The contact stated that her leg was bleeding significantly. The vehicle was called emergency services. The ambulance lifted the contact out of the vehicle and transported the contact to the hospital, where the contact was informed that she had sustained a traumatic wound to the leg. Antibiotics were applied to the wound. The Doctor attempted to suture the wound but was unable to. The contact was referred to a hospital Wound Center, and the contact has been undergoing weekly treatment. A police report was filed. The police towed the vehicle to a tow lot, where it was later picked up by the insurance company. The vehicle was then towed to the dealer, where an estimate of the damage was being made. The dealer informed the contact that only the knee bolster air bag would be replaced. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000.

I woke up Sunday morning to find the rear window on my 2022 Acura RDX to be shattered. Nothing impacted the window to cause it to be shattered. My understanding is this is a known problem with this vehicle.

Read windshield shattered leaving glass that can't be removed from the tailgate. Previous years have a service bulletin and this continues to be an issue with newer models, including my 2022 RDX.

The Traffic Sign Recognition is defective. Numerous times it has indicated that the speed limit was 85 mph or other erroneous speed limits other than the one that was posted on signs. My wife has reported this to Autonation Acura's service department and they said that they had never heard of the problem. If you go to one of the Acura RDX forums and search on "problems with traffic sign recognition," you will find other owners who has seen this problem.

The contact owns a 2022 Acura RDX. The contact stated that while the vehicle was parked and turned off, the rear liftgate window shattered. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 8,000.

We were driving our 2022 Acura RDX on the expressway when the we suddenly heard a very loud pop/explosion. A few moments later we could hear wind above our heads. We realized the sunroof had literally exploded and shattered. Neither me nor my passenger saw any road debris whatsoever and believe this simply happened without any warning or cause.

The contact owns a 2022 Acura RDX. The contact stated while driving at an undisclosed speed, the sunroof fractured while it was raining, and water entered the cabin of the vehicle through the sunroof. The vehicle was taken to the dealer. The dealer was unable to duplicate the failure. The vehicle was currently being repaired by the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 7,000.

Back windshield spontaneously shattered while parked overnight

What component or system failed or malfunctioned, and is it available for inspection upon request? My rear windshield shattered on its own. My car was parked at work, which is a secure compound that is monitored 24/7 by security guards and cameras. I filed an incident report with security and they reviewed camera footage and didn't find any suspicious activity. I later discovered the incident is a known issue with a 2019-2022 Acura RDX (see Acura's Service Bulletin 22-014 version 2). The security guards took photos of the damage and I eventually replaced the rear windshield the next morning due to safety concerns and heavy rain. How was your safety or the safety of others put at risk? A rear windshield shattering on its own is dangerous to be around because of the flying glass fragments, especially if it happens while driving. It also impairs visibility to the rear of the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? No, it has not been reproduced or confirmed by a dealer or service center. Only my employer's security guards inspected the vehicle and camera footage. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only my employer's security guards inspected the vehicle and camera footage. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no warning signs at all. The rear windshield didn't have any cracks or anything. I've only had my car for a few months so there's no wear and tear.

I was driving down the freeway, heard a large boom & my sunroof shattered. There was no impact. Nothing thrown. It did this on its own.

The contact owns a 2022 Acura RDX. The contact stated while driving 60 MPH and depressing the accelerator pedal, the vehicle failed to accelerate. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle decelerated to 30 MPH and failed to accelerate while depressing the accelerator pedal. The contact exited the highway and parked in a nearby parking lot for approximately 10 minutes. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 900.

Vehicle has lost power and gone in to ‘limp mode’ numerous times when accelerating, reducing speed to 25-30 MPH. The engine runs extremely rough during this time and will not rev up. This has caused traffic behind me to slow down immediately to the point I’ve come close to being hit from behind. It has also lost power without warning several times when driving at approximately 45 MPH, reducing speed to 30 MPH instantly, after which the engine check light illuminates, causing traffic behind me to slow down until I have a place to pull off the side of the road. The first incident was 10/20/2022 at 1,828 miles. I brought the vehicle to an Acura dealership to have it checked out and the service department couldn’t find the problem. The last time I had it in for service was 10/04/2023 at 8,379 miles, and again, the service department couldn’t identify the issue and told me to set up an appointment for overnight so they could try and replicate the problem. In all instances, when the vehicle is turned off and restarted, the check engine light goes out and it runs fine.

5 different occasions where the car enabled the emergency braking system for collision when there were no possibility of collision. This has occurred twice on the freeway, where all of a sudden, the vehicle slams down on the break, coming to a screeching halt. No vehicle or other object in front, side or back of vehicle that should cause this. The other instances happened on city roads and similar to the freeway instances. Hard braking for no reason, jolting me and passengers forward and causing vehicles behind me to not understand why we stopped randly and took so long to get going forward again as the emergency system doesn’t have a quick override.

The sun roof just Shatter in pieces when I was driving due to the sun or heat we live in Chicago

water Leakage in the trunk, water gets filled up in the trunk side box. Driver side seat is making noises when moved forward or backwards and also there is an mis paint on the body near the brake light

2022 Acura RDX VIN: [XXX] 1. component failure: passenger side air bag did not employ in side collision (t-boned). 2. risk: passenger was not protected during impact by air bag. 3. brought to dealer for inspection and pictures to be sent to Honda HQ. 4. insurance adjuster upon inspection was surprised no air employment occurred. 5. no warning, messages,codes or symptoms prior to issue (mileage less than 150) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I own the Acura RDX 2022 and from the very first week the front left brakes were making a rough contact noise when braking. I took to two different dealership and they said the grooves should wear and it may take sometime. I am at 3000 miles and still the same noise. Other brakes function properly. Also, now the weather dropping to 20 F the same front brakes makes a loud grinding / gurgling noise and goes away after warmed up. No TSB, no recalls and no solution. Dealer will not change the brake pads / rotor to see if that fixes the issue.