NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Acura TSX. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2004 ACURA TSX. THE CONTACT WAS DRIVING 15 MPH WHEN THE AIR CONDITIONER COMPRESSOR EXPLODED. THE DEALER DIAGNOSED THAT THE COMPRESSOR WOULD NEED REPLACING, AS THE AIR CONDITIONER WAS NO LONGER OPERABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,900 AND THE CURRENT MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.
2004 ACURA TSX. CONSUMER SENT CORRESPONDENCE RELATED TO POWER STEERING FLUID LEAK AND SAFETY RECALL *TGW THE CONSUMER STATED UNFORTUNATELY THE SAFETY RECALL NOTICE SHE RECEIVED ARRIVED SIX MONTHS TOO LATE. *JB THE CONSUMER NEVER STATED IF THE VEHICLE CAUGHT ON FIRE. CONSUMER DID NOT RETURN PHONE CALL.
2004 ACURA TSX PASSENGER SIDE CURTAIN AND SEAT AIRBAGS DEPLOYED WITH NO COLLISION OR CONTACT, BOTH ACURA DEALERSHIP, INDEPENDENT DEALER AND USAA INSURANCE VERIFIED YET NEITHER ACURA OR INSURANCE WILL PAY FOR REPAIRS. AIRBAGS DEPLOYED WHILE MAKING A RIGHT HAND TURN FROM A COMPLETE STOP. NO EVIDENCE OF IMPACT OR DAMAGE ANYWHERE ON VEHICLE TO INCLUDE UNDERCARRIAGE. SIMILAR COMPLAINTS ON NHTSA AND ON THE INTERNET FOR THIS YEAR, MAKE AND MODEL. *LN
CENTRE STACK LIGHTS OUT (RADIO, HEATER/AC UNIT) ACCORDING TO INTERNET RESEARCH MANY OTHER 2004 AND 2005 TSX OWNERS ARE EXPERIENCING THIS PROBLEM. THE PROBLEM APPEARS TO BE A KNOWN DEFECT IN THE PRINTED CIRCUT BOARD. ALTHOUGH ACURA HAD ISSUED A SERVICE BULLETIN, AND SUPPOSEDLY INCREASED WARRENTY PERIOD FTO 100K OR 7 YEARS, THERE WAS NO NOTIFICATION TO OWNERS. MY 2004 TSX BEGUN EXPERIENCING THE PROBLEM AT 123K, SO I'M OUT OF WARRANTY, AND WILL MOST LIKLY HAVE TO FORK OVER $2,400 TO HAVE THE CENTER STACK REPLACED. THE NHTSA NEEDS TO INVESTIGATE THIS MATTER AND FORCE ACURA TO REPLACE FOR FREE AS THE PROBELM APPEARS TO PRESENT ITSELF SHORTLY AFTER THE WARRANTY PERIOD. *TR
2004 ACURA TSX. CONSUMER WRITES REGARDING A SMALL POWER STEERING LEAK *TGW
WHILE DRIVING I NOTICE THAT THE POWER STEERING STARTED TO GET STIFF. WHILE DRIVING FURTHER THERE WAS NO POWER STEERING AT ALL. TURNING WAS EXTREMELY HARD. THE HOSE WAS JUST REPLACED DUE TO A RECALL, 3 MONTHS LATER POWER STEERING PUMP WAS SEALED DUE TO A LEAK, A MONTH LATER POWER STEERING WENT OUT. THIS WAS LEAST EXPECTED ESPECIALLY WHEN HAVING THOSE SERVICES DONE WHICH POSES A SAFETY ISSUE. I TOOK IT TO THE ACURA DEALERSHIP AND TOLD ME THAT STEERING RACK IS LEAKING FROM SEALS AND NEED TO BE REPLACED. I DON'T THINK THIS TYPE OF MALFUNCTION SHOULD HAPPEN TO A CAR OF THIS AGE AND MILEAGE.
2004 ACURA TSX 61K MILES, COOLING SYSTEM FAILED COMPLETELY. I WAS JUST DRIVING LOCALLY WHEN I NOTICED A RATTLING NOISE. ON SOME INVESTIGATION I FOUND OUT THAT THE NOISE COMES ONLY WHEN THE A/C IS TURNED ON. TOOK IT TO A DEALER (POHANKA ACURA, CHANTILLY VA) AND THEY SAID SOME PART WITHIN A/C COMPRESSOR HAS EXPLODED AND THERE ARE METAL PIECES ALL OVER THE A/C SYSTEM AND THAT THE ENTIRE A/C SYSTEM NEEDS TO BE REPLACED AT A COST OF $4500. THERE HAVE BEEN SIMILAR COMPLAINTS ALL OVER THE INTERNET FOR THE 2004 ACURA TSX'S. I PUT ON VERY LESS MILES ON THE CAR PER YEAR AND MAINTAINED IT PERFECTLY (PERIODIC MAINTENANCE, REGULAR OIL CHANGES). HOW CAN ACURA NOT ISSUE A RECALL OR ASSIST OWNERS WITH THIS PROBLEM? THE DEALER SAID THAT THEY COULDN'T DO ANYTHING TO ASSIST WITH THE REPAIR, NOR WOULD THEY TALK TO ACURA TO EXPLAIN MY SITUATION. I JUST SPENT ABOUT $750 TO REPLACE A FAILER SENSOR TO MAKE THE AIR BAG CHECK LIGHT GO AWAY. I DID NOT EXPECT THIS FROM ACURA! I'M GOING TO MAKE SURE ALL MY FRIENDS ARE WARNED ABOUT THE POOR QUALITY OF ACURA ENGINEERING AND CUSTOMER SERVICE. THE TRICK PART OF IT IS THAT EVERYTHING FALLS APART RIGHT AFTER THE WARRANTY PERIOD (50K) IS OVER. WELL, ACURA HAS GOT BRIGHT ENGINEERING MINDS TO MAKE THE PARTS LAST FOR 50K MILES. *TR
I WAS INVOLVED IN A SIX VEHICLE ACCIDENT IN WHICH I REAR ENDED ANOTHER VEHICLE GOING AT A SPEED OF ABOUT 55 MPH, I HAD MAJOR FRONT END DAMAGE WHICH LED TO MY CAR BEING TOTALED. DURING THE ACCIDENT, MY PASSENGER SEAT AIRBAG DEPLOYED (WITH NO ONE SITTING IN THE SEAT) AND MY DRIVER SIDE AIRBAG DID NOT DEPLOY. THE SEAT BELT EXTENDED SO FAR THAT I HIT MY CHEST AGAINST THE STEERING, WHICH TELLS ME IT DID NOT LOCK. I NOTIFIED HONDA CONCERNING THIS ISSUE, THEY HAD AN INSPECTOR COME OUT, JUST TO TELL ME THAT MY CAR WAS "SMART, BUT STUPID" THAT IT IS NOT UP TO SAFETY CODE FOR TODAY, BUT IT WAS AT THE TIME IT WAS RELEASED IN 2004! THIS IS COMPLETELY ABSURD TO ME. I'VE OBTAIN OTHER OPINIONS IN THE MATTER AND THEY AGREE AS WELL. AFTER READING OTHER COMPLAINTS CONCERNING THIS PROBLEM, I BELIEVE THIS SHOULD HAVE BEEN INVESTIGATED FURTHER. NOT SIMPLY SWEPT UNDER THE RUG OR THE STATEMENT MADE "THE CAR DID WHAT IT WAS SUPPOSE TO DO". OBVIOUSLY IT DID NOT. PEOPLE COULD HAVE BEEN KILLED. AND I WILL BE GOING FURTHER WITH MY COMPLAINT.
TL*THE CONTACT OWNS A 2004 ACURA TSX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VSC AND CHECK ENGINE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE THEN LOST SOME POWER SO THE CONTACT PULLED OVER. THE VEHICLE WAS SHUT OFF AND RESTARTED BUT THE CHECK ENGINE STAYED ILLUMINATED. THE VEHICEL WAS TAKEN TO A REPAIR SHOP BUT THE MECHANIC COULD NOT DIAGNOSE THE FAILURE AS THE CHECK ENGINE LIGHT WAS NO LONGER ILLUMINATED. 10 DAYS LATER, THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE APP SENSOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 96,000. UPDATED 03/31/11
2004 ACURA TSX A/C STOPPED BLOWING COLD AIR. BROUGHT IT INTO ACURA AND THEY SAID THE AC COMPRESSOR SEIZED/ FROZE AND SHATTERED AND CONTAMINATED THE WHOLE AC SYSTEM COST OF REPAIR $3600.00 ESTIMATE. HUNDREDS OF FORUMS AND OTHER 04 TSX WITH THE SAME PROBLEM. SOME PEOPLE SAYS ACURA IS PAYING FOR PARTS IF THE CUSTOMER PAYS FOR LABOR. BUT NOT EVERYBODY GETTING THAT SAME OFFER? *TR
THERE IS A KNOWN DEFECT WITH ACURA 2004 TSX A/C COMPRESSOR GRENADING AND CONTAMINATING THE COMPLETE A/C SYSTEM. THERE ARE NO REAL EVENTS THAT LEAD UP TO THE FAILURE, YOU WILL SUDDENLY HEAR A GRINDING SOUND COMING FROM THE A/C THEN IT GOES OUT WITHOUT WARNING. INSTEAD OF ACURA ADDRESSING THE PROBLEM THAT HAS AFFECTED THOUSANDS ACROSS THE COUNTRY, THEY PURSUE GOODWILL DISCOUNTS ON BEHALF OF THE CUSTOMER WHICH NEVER COVER THE FULL COST OF THE ISSUE WHICH IS USUALLY AROUND $4000 TO FIX. YOU ARE BASICALLY AT THE MERCY AT THE COMPANY ON WHETHER THEY WILL COVER ANY PORTION OF THE COST WHICH IS AT NO FAULT TO THE CONSUMER. THE FACT THAT A RECALL HAS NOT BEEN ISSUED FOR THIS IS ASTOUNDING CONSIDERING IF ONE DOES A SIMPLE GOOGLE SEARCH TO SEE HOW COMMON A PROBLEM THIS IS, YOU WILL FIND THOUSANDS OF PEOPLE THAT HAVE HAD THE SAME ISSUE. THIS ISSUE IS A TICKING TIME BOMB THAT WILL EVENTUALLY HAPPEN TO ANYONE WITH THIS MAKE AND MODEL. ITS NOT A MATTER OF IF IT WILL HAPPEN BUT WHEN WILL IT HAPPEN. *TR
TL* THE CONTACT OWNS A 2004 ACURA TSX. SHE STATED THAT WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING AND ALL POWER WAS LOST. THE CONTACT BELIEVED THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN ID NUMBER: 07V097000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) HOWEVER WHEN CONTACTING THE MANUFACTURER, SHE WAS TOLD HER VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 143,000.
AT 5:00 PM, MAY 2, 2010, WHILE DRIVING AT 65 MPH ON INTERSTATE 5 FREEWAY (NORTH BOUND) IN LOS ANGLES AREA, THE DRIVER-SIDE SIDE-AIRBAG, CURTAIN-AIRBAG, AND SEATBELT PRE-TENSIONER WAS DEPLOYED WITH NO REASON. LIGHT TRAFFIC AND CLEAR WEATHER. THERE WAS NO INJURY OR ACCIDENT INVOLVED. THE CAR IS 2004 ACURA TSX MODEL AND MILEAGE IS ABOUT 108,000 MILES. THE CAR WAS TOWED TO GLENDALE ACURA AND CONTACTED ACURA CUSTOMER SERVICE. THE DEALERSHIP SENT PICTURES TO ACURA CUSTOMER SERVICE. ACURA CUSTOMER SERVICE REPRESENTATIVE CLAIMS THAT THEIR ENGINEERING DEPARTMENT DETERMINED (BASED ON THE PICTURE THE DEALERSHIP PROVIDED) THAT IS ROAD DAMAGE (SCRATCHES AND DENTS) UNDERSIDE OF THE CAR AND THE SENSOR MAY REACTED DUE TO THE DAMAGE. THEREFORE ACURA WILL NOT FIX THE DAMAGE (REPLACE AIRBAG...) AND WILL NOT RELEASE THE PICTURE. *TR
WAS DRIVING ON THE HIGHWAY AND MY AIR CONDITIONER JUST STOPPED BLOWING OUT COLD AIR. TOOK IT TO THE ACURA DEALER WAS TOLD THAT THE AIR CONDITIONING COMPRESSOR NEEDED TO BE REPLACED. *TR
MY ACURA TSX 2004 HAS AN ISSUE WITH THE AIR CONDITIONING AND FAN. THE FAN NO LONGER BLOWS AIR AND IS NOT ABLE TO BLOW AIR ON THE WINDOWS IN ORDER TO DE-FOG IT WHEN THE WEATHER IS COLD. THERE WAS MAJOR DIFFICULTY IN DRIVING AND COULD HAVE CAUSED ACCIDENTS IF I HAD NOT PULLED TO THE SIDE AND CLEANED THE WINDOWS EVERY 10 MINUTES. AND NOW THAT IT IS SUMMER, THE TEMPERATURES IN THE CAR REACH ABOVE 110 DEGREES F BECAUSE I LIVE IN LAS VEGAS. THERE ARE MANY OTHER CONSUMERS WITH THE PROBLEM WITH THIS SPECIFIC MODEL/YEAR. THIS IS THE THREAD: HTTP://TSX.ACURAZINE.COM/FORUMS/SHOWTHREAD.PHP?T=679576. *TR
ON NOVEMBER 28, 2009 I NOTICED THERE WAS A BURNING SMELL COMING FROM THE MOTOR OF MY 2004 ACURA TSX. WHEN I RAISED THE HOOD, I FOUND LIQUID LEAKING ON THE TOP LEFT CORNER OF MY MOTOR. I HAVE A 4 CYLINDER TSX. I IMMEDIATELY CHECKED MY OIL AND FOUND I WAS LOW SO I THOUGHT THE HOSE WAS PART OF MY OIL DELIVERY SYSTEM (BECAUSE I AM NOT FAMILIAR WITH THE MOTOR AREA OF MY VEHICLE). I IMMEDIATELY MADE AN APPOINTMENT WITH MY SERVICE GARAGE (NOT AN ACURA DEALER BUT WORKED FOR ACURA FOR MANY YEARS) AND HE TOLD ME MY OIL WAS NOT A PROBLEM, THAT IT WAS THE POWER STEERING HOSE THAT WAS LEAKING FLUID ON MY MOTOR. HE ALSO TOLD ME THAT THERE HAD BEEN A RECALL ON THE TLS FOR THE SAME PROBLEM UPON HIS RECOMMENDATION, I CALLED MY LOCAL ACURA DEALER AND TALKED TO THE SERVICE REPRESENTATIVE JIMMY THOMAS ON DECEMBER 1 AND HE TOLD ME THERE WAS NOTHING HE COULD DO FOR ME OTHER THAN ORDER THE PART AND REPLACE IT CHARGING FULL PRICE OF LABOR AND PARTS. MY ACURA IS ONE OF HIGHER MILEAGE THAN USUAL (126,000) BECAUSE IT WAS USED BY A PHARMACEUTICAL REPRESENTATIVE BEFORE I OWNED IT BUT ANYHOW I STILL BELIEVE MY HOSE WAS PROBABLY MADE FROM THE SAME DEFECTIVE MATERIAL THAT THE TLS WERE. I CALLED THE CUSTOMER SERVICE REPRESENTATIVE FOR ACURA AND TALKED WITH ANDREA (WHO ALSO TOLD ME SHE WAS THE MANAGER ON DUTY) AND SHE KEPT REPEATING TO ME THAT SINCE MY MODEL WAS NOT PART OF THE RECALL, I WAS FULLY RESPONSIBLE FOR ALL COSTS RELATED TO THIS REPAIR ESPECIALLY SINCE MY CAR WAS OUT OF WARRANTY AND IT WAS A "HIGH MILEAGE" CAR. I OWNED A 1997 ACURA 2.5TL BEFORE THIS ONE AND TRADED IT IN ON THIS ONE WHEN IT HAD 230,000 MILES ON IT AND I NEVER HAD ONE DAY TROUBLE OUT OF IT SO I DIDN'T NOT TAKE THAT AS A CORRECT RESPONSE. I ASKED HER WOULDN'T IT BE BETTER FOR ACURA TO PAY A SMALL FEE NOW INSTEAD OF LARGER FEE IF SOMETHING SHOULD HAPPEN BECAUSE OF THIS DEFECT AND SHE KEPT REPEATING TO ME THAT MY MODEL HAD NOT BEEN RECALLED AND IT WOULD BE MY RESPONSIBILITY. SO I AM REGISTERING THIS COMPLAINT. *TR
PASSENGER SIDE HEAD LIGHT MALFUNCTION. HEAD LIGHT WORKS ON AND OFF; DOES NOT TURN ON SOMETIMES. SOME DAYS IT WORKS, SOME DAYS IT NEVER DOES. PROBLEM APPEARS TO BE RELATED TO RAINY/DUMP WEATHER. DEALER DID NOT ACKNOWLEDGE THAT IT IS WIRING ISSUE AND RECOMMENDED THAT THE HOLE SYSTEM BE CHANGED AND IT COST ME $909. 00. THEY DID NOT GIVE ME THE OLD PART. *TR
2004 ACURA TSX AIR CONDITIONER COMPRESSOR FAILURE. *TR
THE POWER STEERING HOSE HAS A LEAK. THE POWER STEERING FLUID IS DRIPPING ALL OVER THE PLACE. I CAN SMELL BURNING OIL EVERYTIME I STOP. LAST TIME I SAW SMOKE. THE SMOKE WAS FROM THE POWER STEERING FLUID DRIPPING ONTO THE EXHAUST MANIFOLD. *TR
I WAS ON A HEAD ON COLLISION IN MY 2004 ACURA TSX AND THE DRIVER SIDE AIRBAG DID NOT GO OFF. I (THE DRIVER) WAS THE ONLY PERSON IN THE CAR. SOMEHOW THE PASSENGER SIDE AIRBAG DEPLOYED BUT NOT THE DRIVER SIDE AIRBAG, THE REASON FOR CONCERN ARE TWO, FIRST WITH NOT ENOUGH WEIGHT ON THE PASSENGER SEAT, THE AIRBAG SHOULD NOT HAVE GONE OFF, (WHAT IF THERE WAS A SMALL CHILD SEATING THERE), AND ALSO THE DRIVER SIDE AIRBAG SHOULD HAVE GONE OFF. ALSO THE DRIVER SIDE SEATBELT DID NOT PROTECT ME AND IT FAILED TO PROVIDE ANY RESTRAINT AND NOW IS BROKEN. *TR
THERE IS A DEFECT WITH A/C COMPRESSORS ON 2004 ACURA TSXS. A PIECE OF THE COMPRESSOR, WHICH HOLDS THE COMPRESSOR CLUTCH, IS BREAKING OFF, RESULTING IN DEBRIS BEING SHOT THROUGH THE A/C SYSTEM, OR FALLING OFF COMPLETELY. THE RESULT IS THAT THE A/C DOESN'T WORK, AND MOST OF THE ENTIRE A/C SYSTEM HAS TO BE REPLACED, COSTING DRIVERS ANYWHERE FROM $1800 TO $4000, DEPENDING ON THE EXTENT OF THE PROBLEM. THIS IS NOT AN ISOLATED INCIDENT. THERE ARE MANY HAVING THIS SAME PROBLEM. IT IS RELEGATED TO 04 MODEL YEAR ACURA TSXS. ACURA CUSTOMER SERVICE CLAIMS THAT THERE ARE NO DOCUMENTED CASES. HOWEVER, MY LOCAL ACURA DEALERSHIP SAYS THAT THIS HAS DEFINITELY OCCURRED BEFORE ON MULTIPLE OCCASIONS. I CAN PROVIDE IMAGES AND COPIES OF WORK ORDERS TO PROVE THAT THIS IS NOT AN ISOLATED INCIDENT. *TR
2004 ACURA TSX RADIO AND HEATER CONSOLE LIGHTS WENT OUT IN 2009. *TR
ACURA TSX 2004. TURNED ON THE AC WHILE DRIVING, NOTHING BUT WARM AIR WAS COMING IN. RESEARCHED ON-LINE FOR "04 TSX AIR CONDITIONER BROKEN" AND TO MY SURPRISE, THERE HAVE BEEN OTHER 04 TSX OWNERS WITH THE SAME ISSUE/PROBLEM - AN ACURA SERVICE ADVISOR HAS INDICATED THAT THERE HAVE A NUMBER OF FOLKS HAVING THE SAME ISSUE WITH THE SAME VEHICLE AND THAT THE TOTAL COST IS APPROX. $4000.00. TOOK THE VEHICLE TO THE DEALER, AND WAS INFORMED THAT THE ENTIRE AC UNIT NEEDS TO BE REPLACED - AC COMPRESSOR FAILURE CAUSED METAL SHAVINGS TO BE SPREAD THROUGH THE SYSTEM - TOTAL COST APPROX. $4500.00. CONTACTED ACURA CLIENT SERVICES (HTTP://WWW.ACURA.COM/CLIENTSERVICES.ASPX), BUT HAVE BEEN INFORMED THAT THERE IS NOTHING THAT THEY CAN DO TO ASSIST ME. *TR
POWER DRIVER'S SEAT SHIFTS DURING HARD BREAKING/ACCELERATION. SEAT SHIFTS FORWARD AND BACK LESS THAN AN INCH. THIS CAN BE TROUBLESOME WHEN ACCELERATING AND IT CAUSES MY FOOT TO SLIP OFF OF THE CLUTCH AND JUMP SUDDENLY. COULD CAUSE ME TO INVOLUNTARILY SLAM INTO THE CAR IN FRONT OF ME. I HAVE HAD MULTIPLE DEALERS LOOK AT THIS AND THEY HAVE ALL TOLD ME IT IS BECAUSE OF THE WAY THE SEAT WAS DESIGNED AND THEY ARE UNABLE TO FIX IT. A MOVING SEAT DOES NOT FEEL SAFE. *TR
THE CONSOLE LIGHTS (LIGHTS IN THE CENTER) WENT OUT IN 2009, WHICH IS A SAFETY CONCERN AS YOU NEED TO ATTEMPT TO READ THE CONTROLS VIA THE OVERHEAD LIGHT WHILE DRIVING, CAUSING A HUGE DISTRACTION. WE TOOK IT TO THE DEALER AND THEY WANTED $150 JUST TO DIAGNOSIS IT. RECENTLY WE LEARNED THAT ACURA EXTENDED WARRANTY SOME YEARS BACK TO FIX IT HOWEVER WE WERE NEVER NOTIFIED (WE ARE THE ORIGINAL OWNERS). NOW WE HAVE PASSED THE EXTENDED WARRANTY TIME (7 YEARS). WE FEEL IT'S A SAFETY CONCERN AND SHOULD HAVE BEEN NOTIFIED ABOUT THE ISSUE BY ACURA AND THAT AS SUCH ACURA SHOULD STILL BE LIABLE TO FIX THE PROBLEM. THANK YOU *TR
STARTED CAR ONE NIGHT AND CLOCK, RADIO AND TEMPERATURE CONTROL LIGHTS ALL WERE OUT. *TR
I TOOK MY 04 ACURA TSX IN FOR A ELECTRONIC RECALL OF THE RADIO DASH LIGHT. THIS REQUIRED A NEW CIRCUIT BOARD. DURING THAT SAME VISIT I GOT MY TRANSMISSION FLUID FLUSHED. A WEEK AFTER THE SERVICE WAS DONE MY CHECK ENGINE LIGHT CAME ON. I TOOK MY CARE TO THE SHOP IMMEDIATELY. WAS TOLD MY "TIMING CHAIN TENSIONER" HAS GONE BAD AND THE REPLACEMENT WOULD COS $1,600 +. MY CAR ONLY HAD 64K MILES AND VERY WELL MAINTAINED. I DID SOME ONLINE RESEARCH AND FOUND MANY OTHERS WITH THIS PROBLEM ON CARS WITH LOW MILES (50K TO 65K MILES). THIS IS VERY DISAPPOINTING THAT I HAVE A HONDA PRODUCT AND IT REQUIRES $1600 WORTH OF REPAIRS WITH THIS LOW OF MILES. FINDING MANY OTHERS ONLINE WITH THE SAME PROBLEM MAKES ME THINK THIS SHOULD BE SOME SORT OF RECALL ON THE MANUFACTURES PART. PLEASE HELP. *TR
ACURA 2004 TSX OWNER. JUST RECENTLY DISCOVERED THIS SITE; BUT AS WITH THE OTHER COMPLAINTS, I HAVE ALSO EXPERIENCE THE VEHICLE TO VIBRATE/SHIMMY WHILE APPLYING THE BRAKES. I HAVE TAKEN THIS TO THE DEALER, 1ST WHEN I HAD 12,000 MILES, AND BEING A NAIVE 1ST TIME CAR OWNER, I HAD TO PAY TO REPLACE THE BRAKES (APPRX. $300.00) FOR A BRAND NEW CAR! I THEN EXPERIENCED THIS AT APPROX. 25,000 MILES, AND AGAIN HAD TO PAY $300.00 FOR A NEW SET OF BRAKES. THIS IS AN ISSUE WITH ACURA - AND AS STATED BY OTHERS ON THIS DATABASE, IT MAY BE POSSIBLE THAT THIS COULD LEAD TO POSSIBLE INJURY DUE TO BRAKE MALFUNCTION. *TR
WHILE DRIVING ON THE FREEWAY WITH THE AIR CONDITIONER ON, A LOUD NOISE CAME FROM THE ENGINE COMPARTMENT AND THE AIR FROM THE AIR CONDITIONER WAS NO LONGER COOLED. A MECHANIC TOLD ME THAT THE AIR CONDITIONER CONDENSER EXPLODED. *TR
WHILE DRIVING ON THE FREEWAY WITH THE AIR CONDITIONER ON, A LOUD NOISE CAME FROM THE ENGINE COMPARTMENT AND THE AIR FROM THE AIR CONDITIONER WAS NO LONGER COOLED. I TOOK IT TO A MECHANIC WHO INSPECTED IT AND TOLD ME THAT THE AIR CONDITIONER CONDENSER EXPLODED, SENDING OUT SHARDS OF METAL. *TR
AS MANY HAVE BEEN COMPLAINING ABOUT. CENTRE STACK LIGHTS HAVE GONE OUT AND I AM NOT UNDER WARRANTY! WHY SHOULD ANY TSX OWNER HAVE TO PAY FOR THIS, OBVIOUSLY WIDE SPREAD, PROBLEM!? 2004 ACURA TSX ONLY SOLUTION ACURA OFFERS IS TO REPLACE CONSOLE! *TR
WHEN APPLYING BRAKES, THEY TRAVEL LOWER AND FEEL SOFTER THAN NORMAL AND ARE NOT RESPONSIVE. BRAKES WILL LOSE TRACTION, CAUSING THE CAR TO ROLL WHEN STOPPED. AT A NATIONAL BRAKE REPAIR SERVICE PROVIDER, I WAS TOLD THAT THEY COULD FLUSH THE BRAKE SYSTEM (WHICH TEMPORARILY IMPROVED THE ISSUE FOR ABOUT A WEEK), BUT AIR WAS GETTING INTO THE BRAKE SYSTEM DUE TO A FAULTY VSA MODULATOR. ACURA DOES NOT ALLOW SELL THESE PARTS OUTSIDE OF THEIR OWN SERVICE PROVIDERS AND HAS NOT ISSUED A RECALL FOR THIS POTENTIALLY DANGEROUS ISSUE WITH THIS VEHICLE. I AM SUBMITTING THIS COMPLAINT IN HOPES THAT THIS COULD PREVENT ANY FUTURE ACCIDENTS. *TR
TL*THE CONTACT OWNS A 2004 ACURA TSX. WHILE DRIVING APPROXIMATELY 10 MPH IN A PARKING LOT, THE CONTACT HEARD A LOUD NOISE COMING FROM THE INSTRUMENT PANEL. THE CONTACT PARKED THE VEHICLE AND PROCEEDED TO LOCK THE POWER DOORS BEFORE EXITING; HOWEVER, THE DOOR LOCKING MECHANISM WOULD NOT WORK. SHE COULD NOT LOCK THE DOORS FROM INSIDE THE VEHICLE AND HAD TO MANUALLY LOCK THEM FROM THE OUTSIDE. IN ADDITION, THE TRUNK LOCKING MECHANISM WAS INOPERATIVE AND COULD ONLY BE ACTIVATED WITH THE TRUNK RELEASE. THE PASSENGER SIDE TAIL LIGHT FAILED TO OPERATE AND THE DRIVER'S SIDE DOOR CHIME WAS INOPERATIVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE TRUNK WIRING HARNESS. THE TECHNICIAN DISCOVERED NHTSA CAMPAIGN ID NUMBER 04V429000 (EXTERIOR LIGHTING:TAIL LIGHTS ). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE RECALL REMEDY HAS NOT CORRECTED THE FAILURE. THE VEHICLE WAS SCHEDULED FOR ANOTHER REPAIR. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE WAS 60,000.
I OWN A 2004 ACURA TSX. MY AC BLEW OUT ON ME WHEN I WAS DRIVING HOME FROM WORK. I ONLY HAD AROUND 60,000 MILES AT THAT TIME. THE DEALER WANTED TO CHANGE THE WHOLE AC UNIT. COMPRESSOR, HOSES, CONDENSER, AND FLUSH THE SYSTEM OUT. THEY KNOW ABOUT THE AC FAILURE AS MANY ACURA TSX WERE REPORTED WITH THIS PROBLEM AND NOT OFFERING ANY RECALL ON IT. IT'S AN EXPENSIVE REPAIR TO FIX. THEY QUOTED ME $3,000.00 FOR THE FULL REPAIR. *TR
REAR CAMBER PROBLEM. EVEN LESS THAN 40,000 MILES, TOE ANGLE IS OUT OF SPECIFICATION. IT CAUSES UNEVEN WEAR OF REAR TIRES, AND SHORTENS TIRE LIFE-CYCLE. HOWEVER, CAMBERS IS NOT ADJUSTABLE, IT REQUIRES REPLACEMENT AND ALIGNMENT. THIS PROBLEM IS A WELL KNOWN ISSUES FOR TSX OWNERS, AND DEALERS KNOW THE ISSUE (SERVICE BULLETIN #06-007), BUT ACURA DENIES WARRANTY SERVICE. *TR
AIR CONDITIONER COMPRESSOR FAILED AND CAME APART CONTAMINATING THE ENTIRE A/C SYSTEM. BECAUSE OF THIS, THE ENTIRE A/C SYSTEM HAD TO BE REPLACED. *TR
I BOUGHT MY 2004 ACURA TSX CAR IN JAN 2008 A FEW MONTHS LATER AFTER I BOUGHT IT THE INTERIOR LIGHTING OF MY RADIO AND A/C BUTTONS WERE NOT TURNING ON ANYMORE MY WARRANTY WAS ALREADY OVER AND EVER SINCE I HAVE BEEN TRYING TO FIND A SOLUTION OR A RECALL. *TR
WHEN BRAKING, THE DRIVER'S SEAT SLIDES FORWARD (ABOUT 1/4 OF AN INCH). THIS HAS BEEN A CONSTANT PROBLEM SINCE THE VEHICLE WAS NEW. THE DEALER HAS LOOKED AT THE PROBLEM AND STATED THAT IT IS WITHIN NORMAL SPECIFICATIONS. *TR
TL*THE CONTACT OWNS A 2004 ACURA TSX. WHILE ACCELERATING BETWEEN 35-75 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WOULD RESTART WITHIN 1-10 MINUTES. THE DEALER WAS UNABLE TO DUPLICATE OR REPAIR THE FAILURE. THERE WAS A RECALL FOR THE 2005 ACURA TSX; NHTSA CAMPAIGN ID NUMBER 07V097000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 76,400 AND CURRENT MILEAGE WAS 77,000. UPDATED 01/29/08 *BF THE DEALER REPLACED THE FUEL PUMP RELAY AND CAM SHAFT SENSOR. THE AIR BAG LIGHT ILLUMINATED OCCASIONALLY, THE BATTERY WAS REPLACED. THE SEAT BELT BUCKLE WAS REPLACED. UPDATED
IN A LIGHT FRONTAL COLLISION THE FRONT PASSENGER AIRBAG DEPLOYED BUT THE DRIVER'S SIDE BAG DID NOT DEPLOY. *TR
I WAS DRIVING MY 2004 ACURA TSX ON ROUTE 29 IN GAINESVILLE VA, IT IS A MAJOR 4 LANE DIVIDED HIGHWAY. WHILE SLOWING DOWN TO MAKE A LEFT HAND TURN ONTO A SIDE STREET, THE CAR STALLED IN THE MIDDLE OF THE SOUTHBOUND LANES. I ATTEMPTED TO RESTART THE ENGINE WITH NO LUCK, THE LIGHTS IN THE CAR REMAINED ON, BUT THE ENGINE WOULD NOT START. THE CAR IS BLACK AND THIS INCIDENT OCCURRED AT 5:30 AM. I HAD TO GRAB MY NEWBORN INFANT FROM THE BACK SEAT AND RUN FROM THE CAR BECAUSE IT WOULD NOT START AND CARS WERE TRAVELING 60 MPH IN THE SOUTHBOUND LANE HEADED DIRECTLY FOR MY CAR, WHICH COULD HAVE CAUSED A SERIOUS ACCIDENT. *JB
MY REAR SUSPENSION CAMBER WAS REPORT OFF BY 3 DEGREES AND BROKEN AT 39K MILES. THEY CLAIMED THAT THE CAR COULD HAVE FAILED WHILE DRIVING BUT THE CAR HAS NEVER DROVE ANY DIFFERENT SINCE I BOUIGHT IT 6 MONTHS PRIOR TO DISCOVERY OF MISS ALIGNMENT. *NM
TL* THE CONTACT OWNS A 2004 ACURA TSX. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE WOULD NOT SHIFT INTO MANUAL TRANSMISSION AND BEGIN EXHIBITING A LOUD, ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION WOULD NEED REPLACING. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED THREE YEARS PRIOR AT 62,000 MILES. HE ALSO STATED THAT THE RADIO HAD FAILED AND WOULD NEED TO BE REPLACED FOR THE SECOND TIME AND THE AIR CONDITIONER ALSO NEEDED REPLACING FOR THE THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT WAS 118,000.
MY REAR CHAMBERS ON MY 2004 ACURA TSX HAD TO BE REPLACED DUE TO PROBLEMS. I NOTICED OTHER PEOPLE ARE ALSO COMPLAINING ABOUT HAVING TO REPLACE THESE EARLY IN THEIR CAR HISTORY. THE DEALERSHIP DID NOT TELL ME HOW LONG MINE HOW BEEN OUT BUT I ESTIMATE THAT IT WAS PROBABLY ABOUT 50,000 MILES BECAUSE THAT IS WHEN MY REAR TIRES STARTED WEARING OUT PREM. *NM
ON MY WAY TO WORK, I STARTED HEARING A NOISE IN THE DRIVETRAIN. I CHECKED THE CAR OVER THE NEXT MORNING AND TOOK IT TO THE DEALERSHIP. THEY'RE TELLING ME THE CARRIER BEARINGS AND DIFFERENTIAL BEARINGS ARE WORN OUT IN THE MANUAL TRANSMISSION -- AFTER ONLY 54K MILES?! THEY'RE NOT COVERING IT UNDER WARRANTY. I'M BEING TOLD IT IS NOT A "WARRANTY ITEM. *JB
I HAVE RESEARCHED MY PROBLEM TO FIND THAT THIS IS COMMON WITH THE ACURA. APPARENTLY THERE WAS A DEFECT IN THE AUDIO SYSTEM THAT CAUSES THE LIGHTS ON THE TEMPERATURE CONTROL PANEL LOCATED IN THE CENTER DASH TO GO OUT. THE WARRANTY WAS EXTENDED BUT UNFORTUNATELY THE PUBLIC WAS UNAWARE AND THEN WHEN THE PROBLEM ACTUALLY OCCURS IT IS "TOO LATE" TO HAVE IT COVERED FREE OF CHARGE AND WAY TO EXPENSIVE FOR MOST TO AFFORD. NO LIGHTS WORK AND THIS IS EXTREMELY DANGEROUS WHILE TRYING TO ADJUST TEMPERATURE OR RADIO WHILE DRIVING. THE ONLY THING THAT LIGHTS UP IS THE WINDOW ON THE RADIO, NO BUTTONS. YOU HEAR THE HORROR STORIES OF TEXTING WHILE DRIVING WELL THIS ACURA MALFUNCTION IS JUST AS DANGEROUS. I LOVE MY CAR AND WITH ACURA'S REPUTATION YOU WOULD THINK THAT THEY WOULD FIX THE PROBLEM. THERE IS A HUGE NUMBER OF THESE CARS WITH THIS PROBLEM OUT THERE, THE PUBLIC JUST IS NOT AWARE OF YOUR WEBSITE TO ADDRESS SAFETY ISSUES. AN INVESTIGATION TO ACURA OWNERS WOULD BE A WISE DECISION. UPON RESEARCHING THIS ISSUE ON THE INTERNET THE PROBLEM THAT SEEMS TO FOLLOW THE DASH LIGHTS NOT WORKING IS THE CD PLAYER QUITS. THAT HAS NOW HAPPENED WITH MY VEHICLE AND THE DISCS ARE STUCK IN THE PLAYER. THIS IS SUPPOSED TO BE A HIGH END CAR AND IT IS NOT FAIR TO THE CONSUMER THAT ACURA DOESN'T FIX THIS ISSUE UNDER A SAFETY RECALL. AFTERALL, WHAT IS MORE COSTLY A NEW AUDIO SYSTEM THAT SUPPOSEDLY WILL FIX ALL PROBLEMS OR MY DEATH BECAUSE OF A SAFETY ISSUE THAT ACURA FAILED TO FIX WHEN THE KNEW THAT FAR MORE THAN A FEW CARS HAD EXACT SAME ISSUE. I HAVE SAVED ALL MY RESEARCH AND ATTEMPTS TO HAVE THE SAFETY ISSUE FIXED. OPERATING THIS VEHICLE AT NIGHT IS A HUGE DANGER WHEN YOU CAN'T SAFELY OPERATE THE COMPONENTS THAT CAME ON YOUR CAR BECAUSE OF THIS ISSUE. I HOPE THAT YOU MAY BE ABLE TO SOLVE MANY ACURA OWNERS WORST WORRY...LOSS OF LIFE WHILE TRYING TO ADJUST THE TEMPERATURE SO YOU FAMILY IS COMFORTABLE WHILE TRAVELING. *TR
DT*: THE CONTACT STATED ALL OCCUPANTS OF THE VEHICLE ARE HAVING SYMPTOMS ASSOCIATED WITH WHAT IS BELIEVED TO BE CARBON MONOXIDE POISONING FROM THE VEHICLE. THE OCCUPANTS ARE HAVING HEADACHES AND COUGHING. THESE SYMPTOMS DISSIPATE WHEN THE VEHICLE IS NOT BEING OCCUPIED. THE DEALERSHIP CANNOT DUPLICATE THE PROBLEM. *AK
2004 ACURA TSX DRIVER'S SEAT MOVEMENT - DURING NORMAL DRIVING AND STOPPING, DRIVER'S SEAT WILL FREQUENTLY SHIFT OR MOVE APPROXIMATELY .25"-.50" AFTER SEVERAL MONTHS OF EXPERIENCING THIS, VEHICLE WAS TAKEN TO ACURA DEALER (ARIZONA) AND INSPECTED. VEHICLE WAS RETURNED WITHOUT REPAIR WHERE ISSUE WAS DIAGNOSED AS ACCEPTABLE. ON SEVERAL OCCASIONS THERE HAS BEEN SUFFICIENT SEAT MOVEMENT TO CAUSE DRIVER TO TEMPORARILY LOSE CONTACT WITH CLUTCH (MANUAL TRANSMISSION MODEL) DUE TO FOOT SLIPPING OFF CLUTCH PEDAL. THIS CREATES A HAZARDOUS CONDITION WHERE IT CAN BE DIFFICULT TO FULLY MAINTAIN COMPLETE CONTROL OF THE VEHICLE. SITUATION IS EXTREMELY TROUBLESOME DURING CONGESTED STOP AND GO FREEWAY DRIVING WHERE VEHICLE DYNAMICS CAUSE ISSUE TO REOCCUR ON A FREQUENT BASIS. *JB
BACKLIGHTING OF RADIO AND HVAC BUTTONS NO LONGER WORKS. THIS ACTUALLY BECAME AN ISSUE AND WAS CHECKED/DIAGNOSED BY THE ACURA DEALER ON MARCH 4, 2006. AT THAT TIME THEY INDICATED IT WAS OUT OF WARRANTY (MILEAGE=65,693) AND THE OWNER CHOSE NOT TO HAVE THE REPAIR DONE SINCE IT WAS NOT COVERED. ACURA SUBSEQUENTLY ISSUED A TECHNICAL SERVICE BULLETIN TO ADDRESS THIS ISSUE AND EXTENDED THE WARRANTY FOR THE FAULTY PCB TO 100,000 MILES. HOWEVER, THEY STILL CLAIM MY VEHICLE IS NOT COVERED BECAUSE IT IS NOW BEYOND THAT 100,000 MILE LIMIT. THIS, EVEN AFTER THEY DIAGNOSED THE PROBLEM INITIALLY AT WELL UNDER THE 100,000 MILE LIMIT OF THAT EXTENDED WARRANTY. THEY CLAIM THIS IS BECAUSE I AM THE SECOND OWNER, BUT THAT WARRANTY STAYS WITH THE CAR, NOT THE OWNER AND THIS HAS BECOME A REAL SAFETY ISSUE FOR OUR TEENAGE SON WHO TAKES HIS EYES OFF THE ROAD FAR TOO LONG TRYING TO FIND THE RIGHT BUTTON ON THAT UNLIT CONSOLE.
THE CLUTCH FAILED AT 56,000. I HAVE DRIVEN A CLUTCH FOR 24 YEARS. THE CLUTCH LASTED OVER 125,000 MILES IN MY LAST VEHICLE. I ALSO HAVE EXPERIENCE DRIVING TRUCKS WITH MANUAL TRANSMISSION. THE DEALER WOULD NOT SUPPORT ANY WARRANTY SINCE THE CLUTCH IS A "WEAR PART".*JB
Data synced from NHTSA on May 4, 2026