2014 Acura TSX Complaint Log

A GRAINDING NOISE FROM THE INTER ROD BEARING

THE VTC ACTUATOR PART NUMBER 14310-R40-A01 HAS GONE BAD. THE VERY SAME PART NUMBER IS USED ON MULTIPLE HONDAS AND ACURAS. WHEN USED ON THE HONDA VARIANT (ACCORD) THE PART HAS BEEN DEEMED TO BE DEFECTIVE BY HONDA OF AMERICA PER TSB 09-010. YET WHEN THE VERY SAME PART IS USED IN THE SAME ENGINE ON AN ACURA, HONDA OF AMERICA REFUSES TO ACKNOWLEDGE AND/OR REPLACE THE PART. THE ISSUE OCCURS ON COLD STARTS AND PRODUCES A LOUD GRINDING NOISE FOR ABOUT 2 SECONDS.

I BOUGHT A BRAND NEW 2014 ACURA TSX MAY 27 2014 FROM CONCORD ACURA DEALERSHIP. SINCE 2014-2019 MY CAR HAS BEEN STALLING TO START. I'VE BROUGHT IT IN MULTIPLE TIMES FOR THE SAME ISSUE, THEY WOULD SEND ME HOME AND SAID NOTHING WAS WRONG WITH MY CAR. ON JAN 2017, AFTER BRINGING MY CAR IN FOR THE 8TH TIME, THEY FINALLY TOLD ME THAT MY CAR WAS PURCHASED WITH A BAD BATTERY FROM THE MANUFACTURER WAREHOUSE, THAT WAS WHY MY CAR WOULDN'T START FOR 2 YEARS. SO THEY REPLACED THE BATTERY. JAN 2019 EXACTLY 2 YEARS LATER, MY CAR STALLS AGAIN! I IMMEDIATELY CALLED AAA TO REPLACE MY BATTERY 01/15/19. MY CAR STILL FAILED TO START AS THE AAA TECHNICIAN ASKED ME TO START MY CAR. SO I DROPPED IT OFF AT ACURA OF CONCORD AGAIN ON 01/17/19. THE DEALERSHIP SERVICE AGENT CALLED ME LATER THAT DAY JAN 17TH AND SAID MY CAR WAS DIAGNOSED WITH NO ISSUES. SHE CALLED ME AGAIN JAN 18TH AND SAID MY CAR PASSED ALL INSPECTIONS AND I CAN PICK IT UP NEXT DAY. JAN 19TH MORNING, SHE CALLS ME AND SAYS, "YOU HAVE A BAD BATTERY". BUT I JUST REPLACED MY BATTERY ON JAN 15TH AND IT NEEDS REPLACING JAN 19TH?CAN SOMEONE PLEASE EXPLAIN TO ME WHY IN 4 YEARS I NEED 4 NEW BATTERIES? TODAY JAN 28TH, I GOT A CALL FROM ACURA CORPORATE THAT THEY CAN NOT FIGURE OUT WHAT IS DRAINING MY CAR BATTERY AND WHY I'M HAVING BATTERY ISSUES. THEY WILL NOT TAKE RESPONSIBILITY FOR A DEFECTIVE CAR! SOMETHING IS KILLING MY BATTERY!!!! I WORK AT A HOSPITAL AND I TAKE ER CALLS FOR TRAUMA PATIENTS. IF MY CAR IS UNRELIABLE AND NOT STARTING, IT IS PUTTING MY PATIENTS LIFE AT HIGH RISK AND AFFECTING MY WORK ETHICS. WHY DOESN'T MY CAR START? WHY DOES MY CAR STALL WHEN TRYING TO START FOR 4 YEARS? WHY DO I NEED 4 NEW BATTERIES IN 4 YEARS? I HAVE VIDEOS OF MY CAR HARD START/ STALLING ISSUE WHICH I CANNOT ATTACH ON HERE. IF MY CAR DOES NOT START IN AN EMERGENCY CASE, IT IS ENDANGERING MY LIFE AND THE PEOPLE RELYING ON ME AS WELL.

FROZEN BRAKES WHEN STARING THE CAR, THE FIRST PUMP ON THE BRAKE WORKS AS EXPECTED. THEN THE NEXT 3-5 PUMPS, THE PEDDLE DOES NOT GO DOWN AND HAS THUS THE CAR DOES NOT STOP. THIS USUALLY HAPPENS WHEN I GO TO WORK IN THE MORNING. BUT, IT HAS HAPPENED DURING THE AFTERNOON. BUT MOST MORNING, I CAN GUARANTEE IT WILL HAPPEN. IT'S USUALLY ON COLD MORNINGS (TEENS AND BELOW) BUT I'M SEEING IT NOW IN 30DEGREE WEATHER. I TOOK IT TO THE ACURA DEALERSHIP (ACURA OF TROY, MI) AND THE SERVICE MANAGER [XXX] DIDN'T LOOK INTO IT AT ALL. HE SAID THEY PERFORMED THE STANDARD 'ACURA CHECK' AND THERE WERE NO ISSUES. I PROVIDE GREG WITH DETAILS ON THE ISSUES AS WELL AS PRINTOUTS FROM OTHERS WHO HAVE REPORTED THE SAME ISSUE. ALL HE DID WAS SMILE AND SAID THEY DID THE ACURA SAFEFTY CHECK AND IT PASSED. I'LL BE SENDING THIS INFO TOO; THE OWNER AND GM OF ACURA OF TROY AND TO ACURA CORP.(HONDA). HERE IS JUST 1 THREAD ON THE ISSUES: HTTPS://ACURAZINE.COM/FORUMS/SECOND-GENERATION-TSX-DISCUSSION-2009-2014-143/FROZEN-BRAKE-PEDAL-901219/ FOR YOUR SELECTION ON THE DATE OF WHEN THIS HAPPENED, I'M ADDING THE SERVICE DATE. BUT THIS IS ON ONGOING PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN CAR IS STARTED IN COLD WEATHER, BRAKES DO NOT WORK FOR SEVERAL MINUTES. DEALER SAYS THERE IS NO ISSUE, AND CUSTOMER SERVICE HAS REFERRED ME TO DEALER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN THE CAR SITS OVER NIGHT OR WHEN IT COLD THE BRAKE PEDAL WILL NOT GO DOWN, BRAKE NO WORKING FOR SEVERAL MINUTES. CALLED CUSTOMER SERVICE THEY SAID IS NORMAL, AT THREE YEARS AGO.IN 1/31/2019,THE DAY VERY COLD IN NEW YORK CITY, I WENT ON THE PARKWAY AND THE CAR COULD NOT BRAKE, BECAUSE THE PEDAL WOULD NOT GO DOWN. I WENT TO DEALER AT 2/2/2019, THEY SAID THEY KNOW SOME VEHICLE HAVE SAME PROBLEM.