2021 Alfa Romeo Stelvio Complaint Log

The contact owns a 2021 Alfa Romeo Stelvio. The contact received notification of NHTSA Campaign Number: 25V667000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The contact stated that the dealer stated that normal recalls typically took a year for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2021 Alfa Romeo Stelvio. The contact stated that while driving at various speeds, the vehicle occasionally stalled. The contact stated that the message “ Throttle System Service Required” was displayed. The vehicle was taken to a local dealer, who diagnosed the vehicle and determined that the fuel pump and fuel pump module needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 21V878000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 69,000.

Coolant leaked into the air conduits, from the heater core, causing a midst and smoke of hazardous vapors be deployed into the cabin. Current odometer reading is 60,289.

The contact owns a 2021 Alfa Romeo Stelvio. The contact stated that while driving at approximately 35–45 MPH, the check engine warning light illuminated. The “Do Not Drive” message was displayed. The contact called an independent mechanic and was referred to the dealer. The vehicle was taken to the local dealer, where it was determined that the engine needed to be replaced. The contact stated that the failure was related to NHTSA Campaign Number: 21V878000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 32,500.

The battery shuts off the main screen making it difficult to navigate. The battery doesn't get charged adequately and that affects the electronic displays. This flaw could affect GPS, navigation as well as other essential electronic components.

As I am merging onto the highway during high traffic, I hear what sounded like a shotgun/explosion. I immediately swerve to the side of the highway, scared, alarmed, and in fear of causing a major accident. As I inspected the car, I noticed no damage to the body but only to find my sunroof glass was shattered. According to the experts, they stated "there is no apparent impact zone, and if there was, it would show damage inconsistent to what actually occurred here." Looking at the images/videos taken from the incident, the sunroof appeared to have imploded outward, and nothing penetrated the glass from outside forces aka. a rock, a bird, debris, etc... The entire sides of the sunroof all broke outwards. The corporate people at Alfa Romeo said it was due to 'outside forces' but with no evidence of such. This is clearly a manufacturer problem, and if not addressed, can cause severe injuries and in worst case, fatalities. The car has less than 8k miles and is brand new. I am traumatized, concerned and frankly upset about this whole ordeal.