2013 Audi A4 Complaint Log

THE STEERING WHEEL BECAME STIFF AFTER 57500 MILES. VERY VERY OCCASIONALLY THE ISSUE GOES AWAY. BUT IT IS PERSISTENT FOR MOST OF THE TIME. DIAGNOSED WITH NO FAULT CODES. IT IS A NIGHTMARE TO TAKE A RIGHT OR LEFT TURN. I TOOK THE CAR TO AN OUTSIDE TECHNICIAN TWICE BUT BOTH THE TIMES MY CAR DID NOT REPLICATE THE ISSUE. HE DID NOT BELIEVE ME AND THINKS I'M WASTING HIS TIME. THIS IS A VERY SERIOUS ISSUE IF IGNORED. SINCE NO ONE BELIEVES ME, I DO NOT WHAT TO DO. THE ISSUE HAS BECOME WORSE. AUDI NEEDS TO ADDRESS THIS ISSUE AS SAFETY IS AT STAKE.

KNOWN TSB BY AUDI FOR PROBLEMS WITH THE STEERING SHAFT. TURNING BECOMES DIFFICULT AND HAPPENS RANDOMLY. SEEMS TO BE AN ELECTRICAL ISSUE. HAPPENS WHEN BOTH STATIONARY AND IN MOTION. I FEAR THAT IF THIS HAPPENS AT A HIGH RATE OF SPEED THAT I COULD CRASH.

TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE HAD AN EPC AND COOLANT SENSOR ISSUE FOR THE PAST MONTH, BUT IT TOOK AUDI 1 MONTH TO FINALLY INFORM ME OF THE RECALL NOTICE. THEY ISSUED THE RECALL MAY 15, 2018 BUT I RECEIVED THE LETTER JUNE 15, 2018. IN ADDITION, AUDI DOES NOT HAVE A SOLUTION TO REPAIR THE DAMAGED PARTS.

REAR COIL OF SUSPENSION BROKE ON DRIVERS SIDE, 49800 MILES ON THE CAR. INDEPENDENT SHOP AND DEALER CLAIM IT IS COMMON AND I FIND IT WEIRD FOR A PART TO FAIL (IT SNAPPED) AT SUCH LOW MILEAGE. I WAS NOT AWARE OF ANY HARD HITS OR POT HOLES THAT I HAD HIT OUTSIDE OF NORMAL DRIVING. THE PART WAS A HAZARD AS IT WAS LOOSE BOUNCING INSIDE OF SUSPENSION AND MADE A NOISE. NO SENORS WENT OFF DUE TO THE FAILED PART.

TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING 15 MPH, A WARNING INDICATOR ILLUMINATED FOR A COOLANT LEAK. THE VEHICLE WAS TAKEN TO THE DEALER (AUDI OF LYNBROOK, 855 SUNRISE HWY, LYNBROOK, NY 11563) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND NEEDED REPLACEMENT. THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT REFUSED TO REIMBURSE THE CONTACT FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,400.

EPC FUEL PUMP FAILURE, DEALER NOT RESPONDING, NO REMEDY YET, ENGINE MAY EXPLODE UNSAFE TO DRIVE.

TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (AUDI FARMINGTON HILLS, 37911 GRAND RIVER AVE, FARMINGTON HILLS, MI 48335) WAS NOTIFIED OF THE FAILURE, BUT THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 91,000.

13 AUDI A4 WITH APPROX 56K MILES - THE STEERING WHEEL HAS STARTED OFFER INCONSISTENT RESISTANCE TO DRIVER INPUT. THE STEERING WHEEL APPEARS TO INTERMITTENTLY LOSE THE ELECTRIC POWER ASSIST WHICH IMPACTS DRIVERS ABILITY TO JUDGE THE AMOUNT OF FORCE IT WOULD TAKE TO MAKE A TURN OR CHANGE A LANE. ISSUE OCCURS INTERMITTENTLY AT VARIOUS SPEEDS INCLUDING THE VEHICLE BEING STATIONARY. WHILE ROTATING THE WHEEL, IT FEELS LIKE THE STEERING HAS HIT A DEAD END AFTER TURNING A MEAGRE 20 DEGREES, UPON ADDITIONAL FORCE THE STEERING WHEEL WILL ROTATE FURTHER. THIS BEHAVIOR IS INTERMITTENT WHICH MAKES IT HARD TO DRIVE THE CAR SAFELY THROUGH TURNS AND AT HIGH SPEEDS.

WHILE DRIVING THE CAR AT ROAD SPEED (30MPH) STEERING LOCKED UP, NO WARNING. IT WAS AS IF POWER STEERING STOPPED WORKING. YOU COULD MOVE THE STEERING WHEEL ABOUT 15 DEGREE WITHOUT ANY IMPACT; BEYOND THAT YOU NEEDED TO TURN THE WHEEL VERY HARD. TO MOVE TO THE SIDE OF THE ROAD. THE CAR HAS 54K MILES. FIXED BY AUDI (OUT OF WARRANTEE) - ELECTRIC STEERING FAILURE AND UNIVERSAL STEERING RACK FAILURE. ACCORDING TO AUDI, IT IS A KNOWN PROBLEM WITH A4 FROM 2013 AT ABOUT 50K MILES - CATASTROPHIC FAILURE. IF I WAS AT HIGHWAY SPEED IT'S UNCLEAR I WOULD HAVE BEEN ABLE TO CONTROL THE CAR.

ELECTRIC COOLING PUMP DEFECT THAT BLED ONTO THE POWER STEERING RACK RENDERING THE CAR INOPERABLE - LIGHT CAME ON AND SAID DO NOT DRIVE DEFECTIVE STEERING. $3770 TO REPLACE BOTH THE RACK AND PINION AND THE COOLING SYSTEM. THIS WAS DONE IN MAY. NO REFUND HAS COME THROUGH AFTER SEVERAL ATTEMPTS. RECALL SAYS REMEDY NOT AVAILABLE YET - I NEED THE MONEY NOW.

TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT TOOK THE VEHICLE TO AUDI SILVER SPRING (3151 AUTOMOBILE BOULEVARD, SILVER SPRING, MD 20904) FOR SCHEDULED MAINTENANCE AND WAS INFORMED THAT THERE WAS AN ISSUE WITH THE COOLANT AND THE ENGINE NEEDED REPLACEMENT. IN MAY OF 2018, THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE A SOFTWARE WAS UPDATE PER NHTSA CAMPAIGN NUMBER: 17V002000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

ENGINE AND ENGINE COOLING:COOLING SYSTEM

WHEN I BACK OUT FROM MY GARAGE THE VEHICLE FAILS TO MOVE FORWARD WHEN THE SHIFTER IS MOVED FROM REVERSE TO DRIVE. I HAVE TO APPLY AN EXCESSIVE AMOUNT OF PRESSURE TO THE ACCELERATOR TO GET THE CAR TO MOVE FORWARD. WHEN THE FRONT WHEELS ENGAGE, THE EXCESSIVE FORCE FROM INCREASING THE POWER CAUSES THE VEHICLE TO LAUNCH FORWARD MANY TIMES ALMOST UNCONTROLLABLE WITH THE FRONT TIRES SQUEALING. IT APPEARS THE FRONT BRAKES ARE ENGAGED AND SUDDENLY DISENGAGES AND THEN SUDDENLY LAUNCHES FORWARD. THERE HAS BEEN NO ASSISTANCE FROM THE DEALERSHIP TO ASSIST WITH THE PROBLEM. THIS ISSUE ALMOST ALWAYS HAPPENS AFTER THE VEHICLE HAS SETTING OVERNIGHT IN MY GARAGE AND BACKING DOWN A SLIGHT SLOPE TONTO THE PUBLIC STREET.. THIS HAS BEEN AN ONGOING PROBLEM FOR THE PAST 3 PLUS YEARS OF OWNERSHIP.

DRIVE HOME WITH MY WIFE AND LOSS ALL CONTROL OF STEERING IT ALMOST GOT US KILLED AND MAY BE MORE,CAR HAS ALWAYS BEEN KEEP IN GARAGE AND DRIVEN VERY LITTLE CAR HAS ONLY 24.K MILES ON IT.HAD AAA TO PICK IT UP AND TAKE IT TO DEALERSHIP ( AUDI OF DAYTON).LOOKING ON LINE AND DOING SOME CHECKING IT LOOKS LIKE I AM NOT THE ONLY ONE,DO WE WAIT UNTILL SOMEBODY GETS KILLED BEFORE A RECALL IS DONE?

MY 2013 AUDI A4 QUATTRO HAS 52,346 MILES. THIS WEEK, WHILE DRIVING AT ANY SPEED, I EXPERIENCED SIGNIFICANT RESTRICTION IN THE STEERING WHILE TURNING THE WHEEL TO CHANGE LANES AND MAKE TURNS RIGHT AND LEFT. I IMMEDIATELY CONTACTED MY LOCAL AUDI DEALER AND TOOK THE CAR IN FOR INSPECTION. THE SERVICE TECH CONFIRMED THAT THERE IS A SERIOUS PROBLEM WITH THE INTERMEDIATE STEERING SHAFT WHICH IS CAUSING THE STIFFNESS AND BINDING THAT IS INTERFERING WITH THE FREE MOVEMENT OF THE UNIVERSAL JOINTS. THE ONLY SOLUTION IS TO REPLACE THE INTERMEDIATE STEERING SHAFT. FURTHERMORE, I'VE SINCE ASCERTAINED THAT AUDI HAS A "TECHNICAL SERVICE BULLETIN" REGARDING THIS ISSUE DATING TO JULY 10, 2014 COVERING A NUMBER OF AUDI MODELS AND MODEL YEARS BUT HAS NOT INSTITUTED A RECALL. (SEE ATTACHED) IN ADDITION, I WAS INFORMED BY THE DEALERSHIP REPRESENTATIVE THAT THE SPECIFIC PART IS CURRENTLY ON BACKORDER AND MAY TAKE FROM TWO WEEKS TO TWO MONTHS. HE LED ME TO BELIEVE THAT THERE ARE AS MANY AS THIRTY (30) CUSTOMERS AWAITING THIS PARTICULAR PART. I HAVE BEEN ADDED ME TO THE WAIT LIST. I ASKED THE SERVICE TECH ABOUT THE SAFETY ISSUE AND IF IT'S AT ALL POSSIBLE THAT I COULD EXPERIENCE TOTAL STEERING LOSS WHILE DRIVING. HE SAID THAT ALTHOUGH THAT'S NOT LIKELY, IN AN EMERGENCY SITUATION WHERE I MAY NEED TO SWERVE TO AVOID AN ACCIDENT THAT THE STEERING RESPONSE COULD BECOME AN ISSUE. MY MAJOR CONCERN IS DO I DRIVE THE CAR WHILE WAITING FOR THE PART? AUDI IS NOT AT THIS MOMENT PROVIDING ANY ASSISTANCE IN THE WAY OF A LOANER VEHICLE SO I'M ON MY OWN. I'VE UPLOADED THE TECHNICAL SERVICE BULLETIN.

TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TO THE DEALER (MAGUIRE AUDI, 370 ELMIRA ROAD, ITHACA, NEW YORK). THE DEALER DIAGNOSED THAT THE STEERING SHAFT WAS SEVERELY CORRODED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT *TR

THE CAR DOESN'T ENGAGE IMMEDIATE PROPULSION WHEN STARTING FROM A STOPPED POSITION. IT HESITATES, THEN JERKS, AND FINALLY DRIVES. IT IS A SIGNIFICANT SAFETY CONCERN WHEN PULLING OUT INTO TRAFFIC. SOMETIMES THE GAS RESPONDS, AND OTHER TIMES DOESN'T. THE AUDI DEALERSHIP SAID THAT THEY'VE GOTTEN COMPLAINTS ABOUT IT, BUT THAT IT'S "NORMAL" FOR THE FWD MODELS OF THE CAR. MY WIFE WON'T DRIVE IT ANYMORE BECAUSE SHE THINKS IT'S TOTALLY UNSAFE AND UNPREDICTABLE. WE PURCHASED THE VEHICLE USED A FEW WEEKS AGO AND THOUGHT THAT THE PROBLEM WAS JUST OCCURRING BECAUSE THE CAR NEEDED NEW TIRES.

RECEIVED RECALL NOTICE IN APRIL, ANOTHER LETTER IN JUNE, AND A 3RD LETTER IN SEPTEMBER. THIS IS THE AFTER RUN COOLANT PUMP RECALL 19N4. NO PARTS ARE AVAILABLE AFTER MANY MONTHS, AND AUDI RECOMMENDS THAT CAR BE PARKED OUTSIDE, NOT IN GARAGE. THIS IS UNACCEPTABLE AS WE LIVE IN MASSACHUSETTS AND WINTER IS COMING SOON.

AFTER TWO TEST DRIVES WE PURCHASED A USED AUDI A4 ON 2/10/2018. WHILE TEST DRIVING WE DIDN'T NOTICE ANY ISSUES WITH STEERING, BUT THE FOLLOWING DAY WITH MY FAMILY IN THE CAR WE NEARLY SIDE SWIPED A TRACTOR TRAILER ON THE I80 OHIO TURNPIKE. THE STRAIGHT LINE STEERING IN THIS VEHICLE IS COMPLETELY UNPREDICTABLE, SCARY AND DOWNRIGHT DANGEROUS AT ANY SPEEDS ABOVE 20+ MPH. NHTSA ISSUED A VEHICLE SAFETY RECALL TO REPLACE THE AUXILIARY HEATER, I GUESS I DON'T UNDERSTAND HOW THE AUXILIARY HEATER IS MORE DANGEROUS THAN THIS STEERING PROBLEM. STEERING COMPLAINTS CLEARLY OUTNUMBER OTHER COMPLAINTS ON THIS WEBSITE, BUT SEARCH OUTSIDE OF THIS SITE AND SEE JUST HOW WIDESPREAD THIS PROBLEM IS. AUDI IS WELL AWARE OF THE ISSUE, A TSB HAS BEEN ISSUED FOR SOFTWARE CHANGES AND STEERING RACK, NEITHER ADDRESS THE ISSUE, AND BOTH ARE AT THE CUSTOMER EXPENSE. IT'S TIME FOR NHTSA TO ACKNOWLEDGE THE STEERING COMPLAINTS AND ISSUE THE SAFETY RECALL THAT SHOULD'VE BEEN ISSUED YEARS AGO. LET'S DO IT BEFORE A FAMILY IS KILLED.

BOUGHT MY 2013 AUDI A4 USED I NOTICE A NOTCHY FEEL WHILE DRIVING JUST AFTER I BOUGHT IT, BUT THOUGHT THIS WAS NORMAL. AS TIME WENT ON IT BECAME MORE UNCOMFORTABLE AND FELT UNSAFE DRIVING AT HIGHWAY SPEEDS(OR SLOW SPEEDS) WHEN YOUR STEERING WHEEL WOULD MOVE TO THE LEFT & RIGHT WHILE DRIVING. I DID SOME RESEARCH AND THERE ARE PLENTY MORE PEOPLE WITH THIS PROBLEM, SEEMS LIKE A SAFETY PROBLEM THAT NEEDS TO BE A RECALL AND AUDI KNOWS ABOUT THE PROBLEM BUT WANTS YOU TO PAY FOR A SOFTWARE UPDATE THAT MIGHT COST YOU $150 - $200......PLEASE HELP GET THIS RECALLED BY AUDI!

TIMING CHAIN TENSIONER FAILURE AT 114KM , CAUSED THE TIMING CHAIN TO SKIPS A TOOTH OR TWO, RESULTS IN ENGINE DAMAGED TO THE HEAD VALVES AND ENTIRE ENGINE SHUT DOWN, THIS COULD RESULTS IN FATAL CAR ACCIDENTS DURING DRIVING TO EVERYONE.

REAR ENDED A TRUCK AT A SPEED OF APPROXIMATELY 30 MPH ON A HIGHWAY AND AIRBAG DID NOT DEPLOY.

TAKATA RECALL - REARENDED A STOPPED TRUCK AT APPROXIMATELY 30 MPH. CAR IS TOTALED. AIRBAGS DIDN'T GO OFF DESPITE MASSIVE FRONT END DAMAGE.

MY CAR DEVELOPED A FUEL TANK LEAK SPONTANEOUSLY. I NOTICED THAT AFTER FILLING MY TANK AND ONLY DRIVING 100MILES BACK AND FORTH FROM WORK OVER 2-3 DAYS THE I HAD TO REFUEL. AND THEN I NOTICED A HUGE POOL OF GASOLINE AFTER I LEFT MY PARKED AND SAW FUEL DRIPPING FROM THE BOTTOM. AND THEN MY CAR SMELLED OF GAS WHEN I TURNED ON MY CAR. I TOOK IT IN FOR SERVICE AND THERE WAS FUEL TANK LEAK...I COULD'VE DIED IN AN EXPLOSION OF FIRE. THIS IS RIDICULOUS THAT AUDI HAS HAD 241K RECALLS BUT THE INDICATOR LIGHT IN CAR DOESN'T GO OFF TO NOTIFY YOU OF MALFUNCTION THAT IS LIFE THREATENING.

DRIVING 65MPH ON HIGHWAY THE STEERING LIGHT WENT OFF AND STEERING WHEEL BECOME STIFF AND NOTCHY.

THE STEERING WHEEL WOULD LOCK UP IN CERTAIN SPOTS AND BECOME DIFFICULT TO TURN WHILE DRIVING OR AT REST. THERE IS A CURRENT TSB FOR THIS ISSUE TSB#-48-14-61 AND IT INVOLVES REPLACING THE INTERMEDIATE STEERING SHAFT. THIS SHOULD BE CHARACTERIZED AS A SAFETY ISSUE DUE TO THE UNPREDICTABILITY OF OCCURENCES WHILE IN MOTION ESPECIALLY AT HIGH SPEEDS AND WHILE CORNERING. IF THERE ARE ENOUGH COMPLAINTS TO RELEASE A TSB AND IT INVOLVES STEERING AT HIGH SPEEDS I FEEL THERE SHOULD BE A RECALL ON THIS PART.

ELECTRIC POWER STEERING IS NOTCHY OR NON EXISTENT AT TIMES. HAVE HAD THE ENTIRE RACK REPLACED AND RECALIBRATED. IT LASTED ABOUT TWO WEEKS BEFORE THE PROBLEM COMES BACK. NO CHECK ENGINE LIGHT OR WARNING LIGHT. HAS POWER STEERING AT TIMES THEN SENDS THE CAR ALL OVER WITHOUT WARNING. VERY UNSAFE.

I JUST BOUGHT AN 2013 AUDI A4 ON 4/6/17, I DROVE IT FOR A WEEK AND THE CAR STARTED TO GIVE ME TRANSMISSION MALFUNCTION WARNING, THE CAR JERKS AND CLUNKS WHEN GOING FROM 1ST TO 2ND OR EVEN WHEN COMING TO A STOP. THE CAR ONLY HAS 36,000 MILES. I BELIEVE AUDI NEEDS TO STEP UP AND MAKE THIS A MANDATORY RECALL BECAUSE THERE IS ENTIRELY TO MANY PEOPLE HAVING THE SAME ISSUES WITH THE MECHATRONIC UNITS ON SUCH LOW MILEAGE AUDI'S. I HAD THE SAME PROBLEM ON MY OLD 2006 AUDI A4 AND GOT IT FIXED FOR A FEW THOUSAND, NOW I HAVE TO DO THE SAME WITH MY 2013 AUDI A4. I FEEL THIS IS NOT FAIR AND THE COMPANY IS STEALING MONEY TO REPAIR A PART THEY KNOW IS GOING TO FAIL. PLEASE HELP ME AND HUNDREDS OR THOUSANDS OF OTHER PEOPLE EXPERIENCING THE SAME ISSUE. THANKS.

THE STEERING BECOME INTERMITTENTLY STIFF BOTH WHILE STATIONARY AND IN MOTION. TURNS WERE HARDEST TO MAKE AT SLOW SPEEDS. THE STEERING GOT PROGRESSIVELY HARDER AS TIME WENT ON (SEVERAL WEEKS). I INITIALLLY THOUGHT THE ISSUE WAS THE WINTER TIRES, BUT THOSE WERE CHANGED AND THE PROBLEM WORSENED. NOW IT FEELS AS THOUGH THE POWER STEERING HAS COMPLETELY FAILED. IT TAKES CONSIDERABLE EFFORT TO MAKE ANY TURN AT ANY SPEED.

THE ISSUE APPEARED IN COLD WEATHER. WHEN STATIONARY THE ISSUE LOOK LIKE A 'ZONE', LOCATED APPROXIMATELY EVERY 90 DEGREES WHEN YOU TURN WHEEL RIGHT/LEFT, WHERE THE WHEEL IS 'JAMMING' AND DRIVER HAVE TO APPLY AN EXCESSIVE FORCE TO TURN THE STEERING WHEEL FURTHER OR BACK TO NEUTRAL. IN MOTION THE ISSUE LOOK LIKE 'JAMMED WHEEL': IT'S HARD TO TURN WHEEL MORE THAN 90 DEGREES RIGHT/LEFT AND... IF IT'S ALREADY ROTATED AND 'IN THE ZONE', IT REQUIRE AN EXCESSIVE FORCE TO TURN THE WHEEL BACK TO NEUTRAL. THE WHEEL WILL NOT RETURN TO CENTER POSITION THEMSELVES AS IT DOES WHEN STEERING BEHAVE NORMALLY. OVERALL ISSUE FEELS LIKE FAILING POWER ASSIST.

ON JAN 22 2017 I WAS DRIVING IN BLIZZARD CONDITIONS FOLLOWING A FEW VEHICLES WHEN MY WIPERS STOPPED WORKING AND STARTED GRINDING. AS A RESULT I LOST COMPLETE VISIBILITY AND NEARLY CAUSE A 3 CAR ACCIDENT AND LOSS OF CONTROL OF THE VEHICLE. I CONTACTED AUDI TO BE INFORMED THAT MY WARRANTY EXPIRED 2 MONTHS AGO HOWEVER MY VEHICLE WAS WELL WITHIN THE 50,000 MILES EXPIRATION AS MY CAR HAS 47,500 MILES. I FIRST SPOKE WITH A LADY IN AUDI CUSTOMER SERVICE WHO INFORMED ME THERE WAS NOTHING SHE COULD DO AND LATER I GOT A HOLD OF [XXX] WHO INFORMED ME I HAD TO GO TO AN AUDI DEALER AND PAY FOR A DIAGNOSIS FOR THEM TO HELP ME IN ANY WAY. I INFORMED THEM THAT THE DEALER WAS 120 MILES AWAY AND WAS DUE TO THE CONTINUOUSLY SNOWY CONDITIONS I COULD NOT GO TO PHOENIX TO GET THE DIAGNOSIS BECAUSE MY WIPERS WERE SEIZED AND IT IS STILL SNOWING HEAVILY. DUE TO THE NATURE OF THE SAFETY HAZARD I SHOULDN'T HAVE TO PAY FOR A DIAGNOSIS ANYWAYS. I ASKED HIM FOR HIS MANAGERS INFORMATION AND HE REFUSED. I WAS THEN INFORMED THAT I WOULD BE CONTACTED IN A FEW DAYS... THE NATURE OF THE ISSUE IS A SAFETY HAZARD AND CANNOT BE PENDING BASED OFF THE LEISURE OF A HIGHER UP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE ATTEMPTING TO START THE VEHICLE, IT VIBRATED ABNORMALLY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION COOLANT VALVE FRACTURED, WHICH CAUSED COOLANT TO LEAK INTO THE ELECTRONIC CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,500.

AUDI A4 2013. THE CAR WILL NOT STAY CENTERED IN THE LANE ON THE HIGHWAY. IT WANDERS OFF CENTER WITHOUT ANY CHANGE IN THE ROAD OR POSITION OF THE STEERING WHEEL. IT CONSTANTLY FEELS LIKE IT IS BEING BUFFETED IN A HEAVY WIND.. WHEN I TURN TO CORRECT, THE CAR OVERSHOOTS AND I HAVE TO TURN BACK AGAIN TO CENTER IT. SOFTWARE UPGRADE DID NOT FIX THE PROBLEM. THIS IS DANGEROUS, AS THE CAR DRIFTS FROM SIDE TO SIDE WITH THE STEERING WHEEL HELD STEADY. DEALER SAYS THIS IS NORMAL FOR AUDI CARS. NOT TRUE, AS I DROVE A 2017 A4 WITH NO STEERING ISSUES AT ALL. THIS IS A PROBLEM WITH THE ELECTROMECHANICAL STEERING.

CAR FAILS TO START VIA THE KEY IN THE IGNITION. YOU HAVE TO WIGGLE THE KEY TO GET THE IGNITION TO START. BATTERY IN KEY FOB IS OK AS IT OPENS AND LOCKS THE CAR WITH NO ISSUE. SEEMS TO BE A SOFTWARE, OR LOOSE CONNECTION ISSUE.

LIKE MANY OTHER COMPLAINTS I HAVE READ ON THIS WEBSITE, MY AUDI HAS A SIGNIFICANT "NOTCHY" FEELING IN THE STEERING WHEEL WHICH HAS GROWN CONSIDERABLY WORSE IN THE LAST SEVERAL DAYS. IT STARTED RIGHT WHEN THE CAR WAS NEW. IT IS LIKE THE WHEEL IS FIGHTING AGAINST MY EFFORTS TO STEER IT, ESPECIALLY TO THE RIGHT. THE VEHICLE WAS SERVICED ABOUT A YEAR FOR THE SAME COMPLAINT AND WAS BETTER FOR A WHILE, BUT MUCH WORSE NOW

TL* THE CONTACT OWNED A 2013 AUDI A4. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL FAILED TO CENTER AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT SPUN INTO A CIRCLE. THE CONTACT CRASHED INTO THE GUARDRAIL AND SIDESWIPED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A HEAD INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

TL* THE CONTACT OWNED A 2013 AUDI A4. THE CONTACT STATED THAT THE STEERING WAS ERRATIC AND NO LONGER CENTERED. THE CONTACT HEARD A CLICKING SOUND COMING FROM THE STEERING WHEEL PRIOR TO THE FAILURE. WHILE TRAVELING 65 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A GUARD RAIL. THE VEHICLE WAS DESTROYED. NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FRONT DRIVER SIDE TIE ROD FRACTURED; HOWEVER, THE CONTACT DID NOT KNOW WHETHER THE FAILURE OCCURRED BEFORE OR AFTER THE CRASH. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

WHILE STOPPED AT AN INTERSECTION WAITING TO TURN LEFT ACROSS TRAFFIC, LET OFF BRAKE TO ACCELERATE WHILE TURNING WHEN THE ENGINE HESITATED. PRESSING THE GAS PEDAL AT THIS MOMENT RESULTED IN MINIMAL CAR MOVEMENT PLACING MY CAR IN THE PATH OF ONCOMING TRAFFIC. I PRESSED THE GAS PEDAL MORE AND THE CAR FINALLY OVER ACCELERATED RESULTING IN SOME LOSS OF CONTROL IN THE TURN. THIS IS NOT THE FIRST TIME I HAVE NOTICED ENGINE HESITATION FROM A STOP. THE SAME HESITATION HAS OCCURRED AT FOUR WAY STOPS AND STOP LIGHTS. THE ENGINE HESITATION OCCURS MORE OFTEN AT LOWER FUEL TANK LEVELS AND COLDER AMBIENT CONDITIONS. THE ENGINE HESITATION FEELS LIKE EITHER AN AIR POCKET IN THE FUEL LINE OR DRIVE TRANSMISSION ISSUE. I TOOK THE CAR TO MY AUDI DEALER TO INVESTIGATE ON 12/5/2014. THE AUDI DEALER STATED THAT THIS ISSUE IS RELATED TO TURBO LAG AND/OR CVT REV UP. I HAVE OWNED OTHER VEHICLES WITH A TURBO ENGINE AND CVT TRANSMISSION WITH NO HESITATION ISSUES. A TRAFFIC ACCIDENT IS A LIKELY OUTCOME WITH THIS INCONSISTENT ENGINE HESITATION. I HAVE ALSO FILE A COMPLAINT WITH AUDI USA. *TR

I WAS LOADING MY DOGS INTO THE CAR. THE KEYS WERE SITTING ON DASH BECAUSE MY HANDS WERE FULL. I HAD AN 8 MONTH OLD IN THE CAR IN HER CAR SEAT. AS I CLOSED THE LAST DOOR, THE CAR LOCKED WITH THE KEYS AND THE BABY INSIDE IT. I WAS IN A FAIRLY REMOTE PLACE BUT WAS ABLE TO GET THE FIRE DEPARTMENT TO GET THE CAR OPEN AND GET THE BABY OUT BEFORE SOMETHING TRAGIC OCCURRED. IT HAPPENED TO ME ONCE BEFORE WHEN I WAS LOADING MY CAR AND THE WIND BLEW THE LAST DOOR SHUT. BOTH TIMES THE CAR LOCKED IMMEDIATELY. THE AUDI DEALERSHIP SAID THAT THIS KEY IS SUPPOSED TO LOCK THE CAR AFTER A SPECIFIED PERIOD OF TIME, 20 OR 30 SECONDS. AFTER RESEARCHING THEY FOUND THEY COULD DISABLE THE AUTOMATIC LOCKING SYSTEM WHICH THEY DID FOR ME. THIS IS VERY DANGEROUS AS IT COULD HAVE BEEN A VERY HOT DAY WITH A CHILD LOCKED IN THE CAR, PEOPLE NEED TO BE AWARE OF THIS SYSTEM AND THAT THEY CAN LOCK A CHILD OR A NON ABLE BODIED PERSON OR ANIMAL IN A CAR. *TR

AT HIGHWAY SPEEDS, STEERING FEEDBACK IS VERY UNPREDICTABLE. THE VEHICLE WILL NOT DRIVE IN A STRAIGHT LINE AT HIGHWAY SPEED, IT CONSTANTLY REQUIRES UNNATURAL ADJUSTMENTS TO MAINTAIN THE VEHICLES POSITION IN INTERSTATE LANE. THE VEHICLE DOES NOT PULL TO ONE SIDE OR THE OTHER INSTEAD THE STEERING IS LOOSE AND UNPREDICTABLE A FEW INCHES ON EITHER SIDE FROM THE 12 O'CLOCK POSITION, NEUTRAL POSITION. THIS HAS CAUSED VERY OFTEN UNINTENTIONAL LANE DEPARTURES AND ALMOST ACCIDENTS. *TR

CAR DEVELOPED NOTCHY FEELING WHEN TRYING TO KEEP VEHICLE STRAIGHT ON HIGHWAY ROADS. REQUIRES CONSTANT INPUT IN BOTH RIGHT AND LEFT DIRECTIONS. SIMILAR TO TRYING TO CORRECT FOR CROSS WINDS FROM BOTH SIDES EVEN THOUGH CALM CONDITIONS. CAR HAD UP-GRADE TO STEERING MODULE AT 5K MILES WHICH DEALER SAID I HAD NO CHOICE IN THE MATTER. CAR THEN WENT TO DEALER FOR STEERING COLUMN BUSHINGS AND OTHER PARTS ACCORDING TO THEIR INTERNAL RECALL. NOW CAR HAS LIGHTER FEEL BUT DOES NOT REBOUND TO NEUTRAL OR 12 O,CLOCK POSITION. DOES NOT PULL IN ANY DIRECTION BUT RATHER REMAINS IN WHATEVER DIRECTION NEEDED TO CORRECT TO TRAVELING IN STRAIGHT LINE. LITTLE INPUT TO GO LEFT, REMAINS TRAVELING SLIGHTLY LEFT. SAME THING CORRECTING TO RIGHT. AUDI AWARE OF PROBLEM BUT HAS NO DEFINITE FIX. VERY PRONOUNCED AT LOWER TEMPS ESPECIALLY BELOW FREEZING WHICH DOES NOT HELP IN THE ADIRONDACKS. AM TOLD THIS SYSTEM SAVES 1 MPG. NOT WORTH THE SKETCHY AND UNTRUSTWORTHY BEHAVIOR . *TR

WE ARE HAVING A STEERING PROBLEM WITH OUR 2013 ALL ROAD. IT HAS ABOUT 10K MILES ON IT. AT VARYING SPEEDS, WE NOTICE "PLAY" OR LACK OF CONTROL WHILE STEERING. IT APPEARS THERE IS A 1-2 INCH LACK OF RESPONSE FROM CENTER WHILE DRIVING FROM TIME TO TIME....NOT CONSISTENT. IT ALSO APPEARS THAT STEERING TAKES MORE EFFORT WHILE COMPENSATING FOR THIS LACK OF CONTROL....DURING AND AFTER THE EPISODE. *TR

NEW AUDI A4, 10 DAYS OLD 800 KM. DRIVING ABOUT 40MPH ON TWO LANE HIGHWAY, HIT MINOR BUMP. THE FRONT PASSENGER TIRE COLLAPSED, SMOKED AND THERE WAS COMPLETE SEPARATION OF TREAD AND SIDEWALL. INCIDENT OCCURRED ON A DANGEROUS CURVE WHERE THERE WAS NO SHOULDER AND LOTS OF TRAFFIC. FORTUNATELY NO ACCIDENT OR INJURY BUT COULD HAVE BEEN DISASTROUS. *TR

ALLROAD WAGON. NOTCHY STEERING THAT FELT LIKE IT WAS PULLING TO ONE SIDE. DISCONCERTING! *TR

THE VEHICLE UNDERGOES CONSISTENT LATERAL MOVEMENT ON THE FREEWAY WHEN OVER SPEEDS OF 60 MILES PER HOUR. THE DRIVER HAS TO CONTINUALLY CORRECT THE STEERING WHEEL JUST TO STAY IN A DRIVING LANE. THE VEHICLE DRIVES FINE AT SPEEDS BELOW 60 MPH. *TR

THE STEERING DEVELOPED AN INTERMITTENT NOTCHY FEEL DURING HIGHWAY DRIVING WITHIN THE FIRST 1600 MILES. THE STEERING WHEEL FEELS A BIT LIKE THE VOLUME KNOB ON THE RADIO AND "CLICKS" FROM ONE POSITION TO THE NEXT. IT IS VERY DIFFICULT TO HAVE THE STEERING WHEEL BETWEEN THE 2 POSITIONS. I COMPLAINED TO AUDI AND THEY ACKNOWLEDGED THE PROBLEM AND SAID THEY HAD A POWER STEERING UPDATE TO FIX THE PROBLEM. THE UPDATE WAS APPLIED IN DEC 2013. AFTER THE UPDATE THE NOTCHY FEELING STARTED OCCURRING AROUND TOWN (35-55MPH). IT CAN MAKE STAYING IN THE LANE DIFFICULT. SOMETIMES IT FEELS LIKE THE STEERING WHEEL IS FIGHTING AGAINST YOU A LITTLE. ALSO THE CAR DOES NOT GO STRAIGHT ON THE HIGHWAY. IT REQUIRES CONSTANT, SMALL ADJUSTMENTS TO KEEP THE CAR GOING STRAIGHT. DRIVING CAN BE VERY DISCONCERTING. I AM WORKING WITH AUDI TO RESOLVE THE PROBLEM BUT THEY HAVE NOT ACKNOWLEDGED THAT THERE IS A LARGER PROBLEM. SO FAR THEY HAVE BEEN UNABLE TO FIX IT. *TR

I JUST LEASE 2013 AUDI A4 ON MARCH 15, 2013 FROM DEALER IN (NY); THE STEERING CONTROL/MECHANICALS ARE COMPLETELY OFFLINE, UNABLE TO KEEP STEERING/WHEELS STRAIGHT. I CONSTANTLY HAVE TO TURN STEERING TO KEEP THE WHEELS STRAIGHT, AS IF CAR IS DRIFTING EITHER TO LEFT OR RIGHT, ESPECIALLY AT 20 MILES OR OVER. ON HIGHWAY THE STEERING WILL NOT HOLD A STRAIGHT LINE. I AM CONSTANTLY MAKING CORRECTIONS EVERY FEW SECONDS TO MAINTAIN LANE. IT IS IMPOSSIBLE TO KEEP STEERING AND CAR GO STRAIGHT. I HOPE AUDI ENGINEERS ARE CHECKING THE PROBLEM. I AM UNHAPPY AND DISAPPOINT WITH AUDI A4. *TR

THE STEERING IS NOTCHY/ CLICKY AND UNSTABLE. DIFFICULT TO KEEP THE CAR IN A STRAIGHT LINE. PROBLEM STOPS WHEN RESTARTING THE VEHICLE. HAS HAPPENED MULTIPLE TIMES, BEGINNING TO FEEL UNSAFE IN THE CAR. HAVE READ MULTIPLE REPORTS OF THE EXACT SAME PROBLEM! *TR

STEERING CONTROL IS NOTCHY AT LOW SPEEDS. THIS HAPPENS RANDOMLY AND NOT FREQUENTLY ONLY 5 TIMES IN TWO MONTHS. DURING EACH EPISODE THE STEERING HAD A HIGH AMOUNT OF RESISTANCE THEN JUMPED TO THE NEXT POSITION. AT HIGHWAY SPEEDS (70 MPH) THE STEERING WILL NOT HOLD A STRAIGHT LINE AND SMALL CORRECTIONS MUST BE MADE EVERY FEW SECONDS TO MAINTAIN YOUR LANE. THE STEERING IS IMPOSSIBLE TO KEEP ON CENTER MAKING IT VERY DIFFICULT TO MAKE LONG TRIPS. THIS IS AT ALL TIMES WHILE AT HIGHWAY SPEED. THE DEALER REPRESENTATIVE TOLD ME THAT MY VIN IS FLAGGED FOR STEERING PROBLEMS BY AUDI BUT NO FIX WAS AVAILABLE AT THIS TIME. *TR