2018 Audi A5 Visibility & Wipers Problems

Malfunctioning sunroof: I was the only vehicle on a flat paved road, partly cloudy skies and 65°. I had issues last summer, where when the sunroof was in the tilted position, it would not close securely. When I exited the vehicle to see what the issue was, I noticed the driver side corner was still in the tilted position, whereas the passenger side corner of the panoramic sunroof, was latched and secured. Causing the glass to warp. After messing with the switch a few times, it finally “popped* alarmingly loud, but closed completely. I informed Audi of this issue the next day, and had them add it to my upcoming service. The sunroof functioned normally up until the appointment. Audi could not get it to reproduce the issue, and during other maintenance like fluid top offs, they greased the track of the sliding roof. Few months later it done it once again then was fine for a few more months, until yesterday 10/02/2022. I got in my car to drive to meet family for my birthday dinner, tilted my sunroof as I do. When I pushed the tilt, it popped loud like it did the first time but opened. I never touched it again. About 12 minutes into driving, I’m on the interstate going 65-70MPH when all the sudden I hear what sounds like a gunshot, followed the downward force of glass shards. The sunroof exploded. Glass projectiles all in my hair, eyes, shirt, and all over the vehicle and my face. Had it not been for having the “autopilot” engaged, I would have unavoidably wrecked. I called Audi this morning and got it into service asap so they could begin repairs. However they don’t want to admit fault to this, and say it should be insurance claim. I can not put into words how terrible that experience was, nor would I ever wish for it to happen to others, as it unfortunately does. Just googling “A5 sunroof exploding” opens cans of worms regarding this issue. Unless Audi will accept fault, this expense is expected to be a $3,000 repair bill. I’m still digging glass out of my skin.

DRIVING STRAIGHT, ABOUT 60 MPH ON A TWO LANE ROAD, FAR REMOVED FROM ANY OTHER VEHICLES, MY SUNROOF/MOONROOF GLASS EXPLODED. THERE WAS NO PREVIOUS VISIBLE DAMAGE THAT I WAS AWARE OF. NO OTHER VEHICLES AROUND TO HAVE 'KICKED UP' A ROCK OR STONE. EXPLODED WITHOUT WARNING.

I WAS DRIVING MY NEW 2018 AUDI A5 CABRIOLET (APPROX. 4500 MILES) ON A LOCAL ROAD. THE DRIVER SIDE SUN VISOR WAS IN THE 'DOWN' POSITION WHEN DRIVING THIS MORNING HEADED INTO THE RISING SUN. AS THE SUN SHIFTED FROM IN FRONT OF ME TO MY LEFT SIDE, I RELEASED THE SUN VISOR FROM THE CLIP AND MOVED IT TO THE LEFT SIDE TO BLOCK THE SUN. THE ARM OF THE SUN VISOR, ATTACHED TO THE CAR JUST ABOVE THE WINDSHIELD, BROKE AWAY FROM THAT ATTACHMENT AND FELL INTO MY LAP (SEE ATTACHED PHOTO P3110021). THIS LEFT ME WITH NO PROTECTION FROM THE INTENSE SUNLIGHT, BLINDING ME AS THE CAR TURNED TO THE LEFT WITH THE SUN NOW IN MY EYES. THIS IS THE SECOND TIME THIS HAS HAPPENED, THE FIRST TIME AT ABOUT 1500 MILES ON A NEW VEHICLE (WHICH WAS EVENTUALLY REPAIRED BY THE DEALER, UNDER WARRANTY ' SEE ATTACHED 'SCAN_001'). BOTH TIMES, THE SUN VISOR BROKE AWAY FROM THE VEHICLE (SEE ATTACHED PHOTO P3110020) WHILE TURNING IT TO PROTECT FROM SUNLIGHT ON THE LEFT SIDE OF THE VEHICLE. THE PASSENGER SIDE SUN VISOR ALSO BROKE IN THE SAME MANNER (WHILE MOVING IT TO PROTECT FROM SUN LIGHT ON THE RIGHT SIDE) AT ABOUT 2000 MILES, AND WAS REPAIRED UNDER WARRANTY AT THE SAME TIME AS THE FIRST DRIVER SIDE SUN VISOR (SAME ATTACHMENT REFERRED TO ABOVE). I CONSIDER THIS A SAFETY ISSUE BECAUSE A) IF HEADED INTO THE SUN, THIS IMMEDIATELY REMOVES THE SUN BLOCKING PROTECTION AND COULD RESULT IN SUDDEN BLINDNESS ON THE ROAD AHEAD, AND B) NOT HAVING USE OF THE SUN VISOR COULD ALSO IMPAIR VISION WHILE DRIVING IN A SUNNY ENVIRONMENT, EVEN IF USING SUNGLASSES.