2025 Audi A6 Complaint Log

The contact owns a 2025 Audi A6. The contact stated that while parked, the vehicle locked independently, trapping the driver and passengers inside. The failure occurred repeatedly; during the first two occurrences, unknown warning lights illuminated. The vehicle was taken to the dealer, where a locking mechanism failure was diagnosed, and the vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The contact stated that the vehicle was waiting to be towed to the dealer due to the same failure. The failure mileage was approximately 7,017.

On 04/16/2026 at 10:19 my car became unsafe to drive and I had multiple safety errors including: Active front assist unavailable Adaptive cruise assist unavailable Emergency assist unavailable Traffic sign recognition unavailable Adaptive light malfunction High beam assistant malfunction

The car started with charging issues, Audi said they performed an update that was supposed to fix the problems however they did not complete the update like stated. . The car on 2 occasions while driving MMI screen went blank almost caused me to crash. There was no indication or warnings I took it in again where it’s still at. . The vehicle has been in service several times without being repaired. The charging issue has been on going and does not allow charging or disconnects. on several occasions the car driver assist like lane change braking have gone off without warning.even after saving my preference due to it not saving preference. I have called their support we have tried reinstalling the app. I have been told each time at the Audi service it’s something different. Currently where it’s being serviced again it’s now the charging port. And the battery gets to hot and the previous Audi service didn’t complete the update.

Component/System: Windshield washer fluid monitoring system (level sensor and warning). Observed Behavior: The system provides no advance or “low level” warning. The only alert occurs when the reservoir is completely empty, with no intermediate notification of low fluid. Failure Mode / Functional Impact: Washer function is lost suddenly without prior warning. The driver is not given an opportunity to refill fluid before the system becomes non-functional. Safety Risk: Loss of washer fluid prevents clearing road spray, salt, or debris from the windshield, causing immediate degradation of forward visibility. This is most critical during highway driving, winter conditions, and repeated washer use. The absence of advance warning creates a foreseeable risk of reduced visibility while operating the vehicle. ADAS Impact: The vehicle uses a forward-facing camera behind the windshield for driver assistance features. When the windshield becomes contaminated and cannot be cleaned due to depleted washer fluid, camera visibility may be impaired. This may reduce performance or temporarily disable features such as lane keeping, lane departure warning, and traffic sign recognition, resulting in simultaneous degradation of driver visibility and certain assistance systems. Reproduction / Confirmation: An authorized Audi dealer confirmed this behavior as normal and consistent with design. Audi customer care supported this position. Inspection History: The vehicle has been inspected by an authorized Audi dealer. No inspection by police or insurance representatives. Warnings Prior to Failure: No warnings, messages, or symptoms appear prior to complete depletion. The only alert occurs when the system is empty. Requested Evaluation: Evaluation is requested as to whether this design adequately supports driver visibility and safe operation, and whether any modification exists or is planned to provide earlier warning.

While driving slowly through a shopping mall parking lot with my wife and [XXX] son onboard, the vehicle suddenly malfunctioned. The central locking system cycled repeatedly, and a warning briefly appeared mentioning a steering/light malfunction. Immediately afterward, the emergency release cables for all four doors deployed externally as if the car had been in a crash, even though no collision occurred. At the Audi dealership (Audi Sugar Land, TX), technicians confirmed by diagnostic scan that: The ABS control module stored a fault for “invalid data.” That invalid data was relayed to the airbag module, which falsely triggered a “crash response active” condition. All four door modules stored crash response faults and deployed the emergency release cables. The issue was confirmed, faults were cleared, but no parts were replaced. This false crash response put my family at risk because it activated emergency safety mechanisms without cause. My concern is that if invalid data can trigger a false crash event, it could also trigger other systems, such as airbags, leading to potential injury. The incident occurred with approximately 1,100 miles on the vehicle, one week after purchase, and immediately following the first 100% charge. The dealer documented the event and consulted Audi Technical Assistance, who authorized release of the vehicle after clearing the codes. This is a serious safety defect because critical systems activated without a real crash, creating unnecessary risk for occupants. The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The passenger doors fail to open from the outside. The only way to access them is through the driver's door and to use the inside door handles. The dealer is aware of the issue and it was caused by a software update and Audi/VW have no confirmed fix for it. The cruise control does not always operate and gives an erroneous error stating "door open." The dealer has confirmed this error and states there is no repair available. The issue was caused by a software update and Audi has no confirmed fix at the moment. The trunk will not always latch. When closing the trunk goes to the first latch but then fails to fully close. The dealer has made multiple repair attempts and the issue still exists.