There are 6 owner-reported fuel system complaints for the 2019 Audi e-tronin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
NHTSA 23V867 was issued on the car after 8 months of purchase for high voltage battery modules protentional for a fire if overheating occurs. It has been over 18 months and recall only has been mitigated by reducing the ability to charge the car. Due to the potential of fire hazard we have had to stop charging the car in the garage overnight like we use to. Wife makes we stay outside with the car while it charges which in CA the prime ours are when we now charge increasing our cost to operate the vehicle. Resell price has also plummeted as a result of the unresolved recall resulting in owing more than the car is valued at.
I received the recall notice and I attempted to get my battery inspected and interim software installed on my vehicle on 9/9 at Audi North Atlanta. I was told that neither can be done because they do not have the parts needed for the inspection or the software install. When I pressed for more information, I was told that the inspection and software update will make the vehicle undriveable until they have the required parts. I was told I would be contacted when the parts were in so that my vehicle could be inspected and the software update could be installed. On the evening of 9/12, when I started my vehicle a red warning light appeared with the message "Electrical system malfunction! Safely stop the vehicle". I contacted the nearest Audi dealership (Audi Gwinnett) and told them I think I'm having an issue related to the recall. They said they could check the vehicle but they didn't have any appointments for a week. I let the vehicle sit and the warning went away. I attempted to make it to Audi North Atlanta (who have worked on the battery of my vehicle before) before the closed, but I was unable to. The next morning (9/13), the warning light had returned with the same message as before. I again let the vehicle sit until the warning went away. I took the vehicle to Audi North Atlanta and was told again that my vehicle cannot be inspected for the recall and that I am responsible for a diagnostic fee since the warning light is not on. I asked why this wasn't attached to the recall inspection and was told that the warning light could be on for any reason. I again asked about why they couldn't do the free recall inspection and again I was told they do not have the required parts. I have reviewed the documents associated with the 93U9 recall (NHTSA #23V867000) and the only part required for the inspection and software update is a sticker to remind me not to charge my vehicle past 80%.
Battery has a recall in place for fire hazard..I contacted the dealership and they have no path for a repair . They have also denied my buy back request.
Last night, driving home from the airport, I stopped for a charge at an Electrify America charging station in San Diego, CA. Charging station ID is 200143-03. At the start of the charge, the port caught on fire, shot flames about a foot from the car. Obviously, after the flames subsided, I unplugged it. The DC high voltage pins are melted. I drove home without charging, driving slowly to maximize range and make it home. Luckily, I was not injured by the fire. The vehicle did not report any warnings, errors, codes, or anything. It seems functional. I have not attempted to charge it at home. I reported the incident when it occurred to Electrify America. Their case number is [XXX]. This morning I reported the incident to Audi USA. Their reference number is [XXX]. I informed the Audi representative that I would be making this report. The exact cause is unclear. It could be a problem with the charging station or its plug. However, it is clear that its safety systems did not detect the short circuit and stop the high voltage current from flowing. Curiously, there is also not a "big red button" to push on the charging station to shut it down (to prevent anyone else from using the station) - I had to ask the rep to remotely disable the station until their team could look at it. Or, it could be a problem with the vehicle. It has successfully charged several times at Electrify America (Audi's preferred vendor, because they are a Volkswagen company), and it charges nightly at home without issue. But perhaps something on the vehicle side caused the system to short circuit. At this time, I am awaiting guidance from the local Audi dealer on how to get it inspected. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The Etron is an EV. At approximately 63,000 miles, I received an alert stating electric failure and move immediately off the road. I took it to Audi and apparently the front electric motor flooded. After it was repaired, I drove the car another 2500 miles and received an alert stating electric failure and get off the road. Apparently, this may be related to a bad battery module. Both times the incident occurred on the freeway. My car is still in the shop.
VEHICLE FAILED TO NOTIFY THE OPERATOR ABOUT UNUSUALLY BAD BATTERY CELL. RANGE WAS DECLINING SIGNIFICANTLY BETWEEN CHARGE CYCLES. SERVICE CENTER WAS DECLINING TO ADDRESS THE ISSUE UNTIL PROVIDED DETAILED INFORMATION AS WHY THERE IS A FAULT WITH THE HIGH VOLTAGE BATTERY. A BAD BATTERY CELL COULD RESULT IN FIRE AND DEATH.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026