2018 Audi Q3 Tires & Wheels Problems

The contact owns a 2018 Audi Q3 equipped with Continental tires, Tire Line: ContiproContact, Tire Size: P225/40R/19, DOT Number: AF5WWA46 1717. The contact stated that while driving at approximately 30 MPH, the tire pressure monitor indicated that the driver’s side rear tire pressure was low. The contact also had heard a humming noise coming from the rear of the vehicle. The contact pulled off the road into a service station and noticed that the rear driver’s side tire only had 20 PSI. The contact inflated the tire to 35 PSI and continued to his destination. The vehicle was taken to a tire dealer who reported that while dismounting the tire, the inner sidewall had a 3-inch gash large enough that the technician could fit his hand through the gash. The tire was replaced. The passenger’s side rear tire was inspected and showed a 10-inch gash that had separated from the inner sidewall. The tire was also replaced. The manufacturer was notified of the failure. The approximate vehicle failure mileage was 33,000. The tire failure mileage was unknown.

The contact owns a 2018 Audi Q3 equipped with Continental Tires, Tire Line: Conti ProContact, Tire Size: 255/40/19, DOT Number: (NA). While driving at an undisclosed speed, the contact experienced a blowout. The contact pulled over to the side of the road and replaced the tire. The cause of the failure was not yet determined. However, upon inspection, the contact found a hole the size of a quarter on the tire. The contact stated that on a separate occasion, while driving approximately 20-30 MPH, the rear driver’s side tire sustained a blowout. The contact pulled over to the side of the road and changed the tire. However, upon inspection, the contact found a hole the size of a quarter on the tire. Most recently, upon inspection, the contact found a bubble on the passenger’s side front tire. The tire was not replaced. Upon further inspection, the contact noticed that all four tires had about 6/16th tread left. The manufacturer was made aware of the failure; however, no assistance was offered. The vehicle and tire failure mileage was approximately 7,000.

TL* THE CONTACT OWNS A 2018 AUDI Q3. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE DIMENSION OF THE TIRES PERTAINING TO A CASTER DIAGNOSIS. THE COLOR GREEN DISPLAYED IF THE TIRES WERE BALANCED AND ALIGNED CORRECTLY WHEN INSTALLED. THE CONTACT STATED THAT THE TIRE INSPECTION CASTER TESTING REMAINED IN THE RED WITHIN LESS THAN 100 MILES OF OWNING THE VEHICLE. THREE DIFFERENT DEALERS WERE CONTACTED: AUDI NORTH AUSTIN (12971 POND SPRINGS RD, AUSTIN, TX 78729, (844) 473-2985) AUDI DOMINION (21105 I-10, SAN ANTONIO, TX 78257, 1-(888) 478-2089), AND AUDI NORTH PARK (15670 I-35, SELMA, TX 78154, (210) 960-6000). THE DEALERS SERVICED THE VEHICLE, BUT FAILED TO PROVIDE A PERMANENT SOLUTION. THE VEHICLE WAS UNABLE TO BE DRIVEN SAFELY DUE TO SEVERAL ALIGNMENTS, TIRE SERVICING, AND TIRE REPLACEMENTS. TWO DIFFERENT INDEPENDENT TIRE TECHNICIANS PROVIDED FURTHER DIAGNOSTIC TESTING AND DETERMINED THAT THE CASTER WAS NOT AVAILABLE FROM THE MANUFACTURER AS PROPRIETARY INFORMATION. THE APPROXIMATE FAILURE MILEAGE WAS 100. *BF *TR