2021 Audi Q3 Fuel System Problems

The contact owns a 2021 Audi Q3. The contact stated while attempting to refuel the vehicle, fuel spilled out of the filler neck and fell onto the ground. The vehicle was taken to dealer, where it was diagnosed and determined that the fuel tank needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 22V673000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed the contact that the vehicle was not covered because the VIN was not included in a recall. The failure mileage was approximately 67,000.

I am reporting a recurring fuel system defect affecting my Audi Q3, consistent with Safety Recall 20YF – Suction Jet Pump. The problem began as difficulty refueling and now mirrors an identical issue I experienced with a previous Audi A3, which ultimately leaked fuel severely both while driving and when parked. That incident put me and my passengers in danger and caused breathing difficulties from fumes. The Q3 now shows the same early signs — gas pump shutoff, failed refueling attempts, and multiple $200 credit card holds at stations without fuel entering the tank. Audi replaced the tank in 2024, but the issue returned. This is not an ordinary maintenance issue — it is a serious safety hazard. Audi’s solution has been to keep replacing the part, while denying a vehicle replacement or compensation. They redirected me to BBB, but I felt it was necessary to report this publicly. If the gas leak recurs, it could lead to fire or poisoning. The fuel system should not fail like this, and I want to ensure no one else faces this danger. If anything happens to me as a result, I will pursue further legal action.

The car stalled while driving. There were no warning lights or indicators before the failure. The car was unable to be restarted so it was towed to a mechanic. It was discovered the car was out of gas however the gauge read there was still a lot of gas in the tank. We then took the car to an Audi service center and they informed us it was one of the gas tank sensors that was faulty. They replaced the first sensor and charged us $1k and that didn’t fix the problem so they contacted Audi and were told it was a faulty second sensor inside the gas tank and the only fix is to replace the whole tank. We opted not to replace the tank at this time. After further research I found that the sensor we had replaced is recalled on other Audi models of the same year recall #22V155 I believe more investigation and recall is needed to include the Q series Audis as well as further investigation into the gas tanks internal sensor that requires a replacement of the whole system.