2012 Audi Q5 Air Bags & Restraints Problems

I had an accident on 4/15/2024. I blacked out and ran into an oak tree but none of my airbags deployed.

This 2012 Audi Q5 has an apparent bad passenger occupant sensor connection that could deactivate the vehicle's passenger-side airbags and increase the risk of injury or death in the event of a crash. It appears the problem specifically stems from a faulty connection between the passenger seat occupancy sensor and the seat heater wiring, which can cause the vehicle's computer to assume that there is no passenger present and defeat the airbag on that side. This system is typically meant to reduce the cost of repairs in a crash by not detonating unneeded airbags. Audi recently announced recall number 74E3 to fix other models with the same issue.

On the dash, the airbag warning light is on. Something is wrong about the airbag

TAMARA RECALL. MY DEALER, AUDI OF STRATHAM NH KEEPS SENDING ME CARDS TO HAVE THE AIRBAG REPLACED. I MADE AN APPOINTMENT A MONTH AGO AND WHEN I ARRIVED WAS TOLD THEY DIDN'T HAVE IT. MADE ANOTHER APPOINTMENT FOR TODAY, 1/4/19, ON THE BASIS OF BEING TOLD THAT THEY HAD IT IN HAND. WHEN I CALLED TODAY THEY DIDN'T. THEY BLAME IT ON AUDI, SAY THEY ARE ONLY THE DEALERSHIP. I MUST HAVE RECEIVED 15 OR MORE NOTICES FROM THE DEALERSHIP TO HAVE THE AIRBAG REPLACED. I HAVE BEEN DRIVING AN UNSAFE CAR FOR 2 YEARS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUDI SHREWSBURY AT (508) 581-5800 (LOCATED AT 780 BOSTON TURNPIKE, SHREWSBURY, MA 01545) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

EVERY TIME I CALL THE AUDI DEALER NEAREST ME WHICH IS MISHAWAKA, IN THEY NEVER HAVE ANY PARTS. I HAVE BEEN TRYING TO GET THIS FIXED SINCE OCTOBER OF 2017. IT IS A SAFETY HAZARD.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THELEN AUDI VOLKSWAGEN MAZDA (LOCATED AT 1112 N EUCLID AVE, BAY CITY, MI 48706, (989) 684-2980) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT PROBLEM WAS RESOLVED *JB

TAKATA RECALL AUDI OF EL PASO STILL HAS NOT COMPLETED THE REPAIR, WHEN CONTACTED THEM THEY HAD NO ESTIMATED TIME FRAME FOR THE REPAIR TO BE COMPLETED

I AM A MILITARY SERVICE MEMBER ASSIGNED IN STUTTGART, GERMANY. MY VEHICLE WAS SHIPPED HERE IN DECEMBER 2017, AT THAT TIME THERE WERE NO OPEN RECALLS. NOW MY VEHICLE IS AFFECTED BY THE TAKATA AIRBAG RECALL. BELOW IS WHAT I SENT AUDI OF AMERICA AS WELL AS THEIR RESPONSE. PLEASE ASSIST IN RESOLVING THIS MATTER BECAUSE AUDI OF USA DID NOT PROVIDE A VIABLE, SAFE SOLUTION. THANK YOU MY VEHICLE IS IN STUTTGART, GERMANY AND WAS SHIPPED AS PART OF MY MILITARY WORK DIRECTED MOVE IN OCTOBER 2017. THIS VEHICLE HAS AN OPEN TAKATA AIRBAG RECALL AND YESTERDAY I VISITED A LOCAL GERMAN DEALERSHIP WHO INFORMED ME THEY WOULD NOT ASSIST WITH INSPECTING MY CAR OR REPLACING AN AIRBAG IF NEEDED. COULD YOU PLEASE AND URGENTLY LET ME KNOW HOW I CAN RESOLVE THIS RECALL ISSUE WHILE MY VEHICLE IS IN STUTTGART, GERMANY? I AM VERY DISAPPOINTED THAT A LOCAL DEALERSHIP WOULD NOT ASSIST CONSIDERING THE RISK POSED TO THE DRIVER AND OTHER DRIVERS/PEDESTRIANS IF THIS AIRBAG ISSUE IS NOT RESOLVED IN A TIMELY MANNER. I ALSO HAVE CONCERNS CONTINUING TO DRIVE THE VEHICLE TO WORK IF THERE IS AN OPEN RECALL ITEM ISSUED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (AUDI SOUTHAMPTON, 51 MONTAUK HWY, SOUTHAMPTON, NY 11976, (631) 283-0888) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL: WE HAVE NOW RECEIVED 4 OR 5 LETTERS OVER THE PAST 9 MONTHS INFORMING US OF THE RECALL AND TELLING US OUR LIFE MAY BE IN DANGER AND TO CONTACT OUR DEALER IMMEDIATELY TO HAVE THE AIRBAG REPLACED. WHEN I CALL OUR DEALER (PEABODY, MA), THEY INFORM ME THEY DO NOT HAVE THE PART AND DO NOT KNOW WHEN THEY WILL. WHEN I CONTACTED AUDI USA THEY INDICATED IT IS NHTSA WHO DETERMINES WHICH DEALERS GET THE PARTS AND WHEN. IF YOU AREN'T SUPPLYING THE PARTS, DON'T REPEATEDLY REQUIRE AUDI TO SEND ME LETTERS TELLING ME MY LIFE MAY BE IN DANGER. IT'S A BIT LIKE THE BOY WHO CRIED WOLF, I NO LONGER BELIEVE YOU REALLY MEAN MY LIFE IS IN DANGER, BECAUSE IF YOU DID, YOU'D ENSURE THE PART IS AVAILABLE TO FIX THE PROBLEM. THE 2 MOST RECENT LETTERS ARE ATTACHED.

TL* THE CONTACT OWNED A 2012 AUDI Q5. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE DRIVER BECAME DISTRACTED AND CRASHED ONTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DEEMED DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT AVAILABLE.

STILL WAITING FOR MY AIRBAG FIX

TAKATA RECALL: I HAVE CONTACTED MANY DEALERS (SINCE MAY 2017) AROUND MY AREA AND THEY MENTIONED THEY ARE AWAITING PARTS FROM TAKATA COMPANY. I DO HAVE AN 2012 AUDI Q5. NOT SURE HOW TO RESOLVE THIS. I WANTED TO BE SAFE AND SEE IF YOU CAN HELP US IN ANY WAY. THANK YOU

TAKATA INFLATORS. I HAVE BEEN WAITING FOR OVER 6 MONTHS FOR MY VEHICLE TO BE FIXED FROM THE TAKATA AIRBAG ISSUE. I WAS TOLD AGAIN 4/17/2018 THAT THE PARTS ARE NOT AVAILABLE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND WANT AUDI TO PAY FOR A LOANER VEHICLE UNTIL THE PARTS ARE REPLACED AND THE VEHICLE IS SAFE TO DRIVE. PLEASE LET ME KNOW WHAT WE CAN DO TO GET THESE PARTS IN AND REPLACED.

TAKATA RECALL MANUFACTURER ISSUED A RECALL NOTICE (69N1) IN APRIL 2016 AND HAS NOT BEEN ABLE TO COMPLETE THE REPAIR/REPLACEMENT SINCE. I'VE CALLED THE LOCAL DEALER SEVERAL TIMES OVER THE PAST 17 MONTHS AND EACH TIME THEY SAY THEY DO NOT HAVE PARTS AVAILABLE AND CANNOT REPAIR.

"TAKATA RECALL" I BOUGHT THE CAR FROM BAY RIDGE NISSAN IN BROOKLYN ON 11/03/17. THE FOLLOWING WEEK THEY SAID THEY COULDN'T GIVE ME THE CAR BECAUSE IT HAD RECALL THAT NEEDED TO FIX. IT'S NEARLY A MONTH NOW AND I HAVEN'T GOT THE CAR. DOES IT TAKE THAT LONG TO FIX THE AIRBAG? VIN # [XXX]. THE SALESMAN NAME IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL. I CALLED AUDI OF PRINCETON NJ AND THEY INFORM ME THE PARTS ARE BACKORDERED, WITH NO IDEA OF THE ETA. THIS IS CONCERNING GIVEN THE DANGEROUS NATURE OF THE AIRBAG INFLATOR COULD POTENTIALLY RUPTURE DUE TO PROPELLANT DEGRADATION.

TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN SEPTEMBER OF 2017. THE CONTACT SPOKE WITH AUDI LYNBROOK (855 SUNRISE HIGHWAY LYNBROOK, NY 11563, (516)-887-5300) SEVERAL TIMES AND WAS INFORMED THAT THE PARTS WERE ORDERED AND THE CONTACT WOULD RECEIVE A CALL WHEN THEY ARRIVE. THE MANUFACTURER STATED THAT THE RECALL WAS NO LONGER A HIGH PRIORITY. THE MANUFACTURER INSTRUCTED THE CONTACT TO ONLY COMMUNICATE WITH THE DEALER REGARDING PART AVAILABILITY AND STATED THAT THE INTERIM REPAIR WAS NO LONGER AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PRESTIGE IMPORTS (9201 W COLFAX AVE, DENVER, CO 80215) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.