There are 5 owner-reported fuel system complaints for the 2009 Audi Q7in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
FUEL LEAKING TOP OF LEFT SIDE FUEL TANK AT FUEL PUMP CONNECTIONS
NOTICED A STRONG GASOLINE SMELL IN THE ENCLOSED GARAGE WHERE THE VEHICLE IS KEPT. RESEARCHED THE ISSUE ONLINE AND DISCOVERED SEVERAL INSTANCES WHERE THE PRESSURIZED FUEL FILTER ASSEMBLY ON TOP OF THE FUEL TANK (LEFT SIDE, BENEATH SECOND ROW REAR SEAT) DEVELOPS CRACKS IN THE PLASTIC AND EMITS A FINE SPRAY OF FUEL. I REMOVED THE SECOND ROW SEAT AND DISCOVERED A POOL OF LIQUID GASOLINE ON TOP OF THE PRESSURIZED FUEL FILTER. AUDI HAS AN EXISTING RECALL UNDER NHTSA CAMPAIGN NUMBER: 16V660000, WHICH MERELY "INSTALLS A BUTYL RUBBER BAND TO PROTECT THE PUMP" AND WHICH I HAVE ALREADY HAD PERFORMED AT THE DEALERSHIP. THIS IS A DIFFERENT ISSUE IN THAT THE FUEL FILTER ITSELF DEVELOPS CRACKS AND FISSURES THAT ALLOW PRESSURIZED FUEL TO ESCAPE. IN THE PICTURE YOU CAN SEE THAT THE ELECTRICAL CONNECTOR APPEARS TO BE IMMERSED IN LIQUID GASOLINE.
I RECENTLY MOVED FROM BOSTON TO MADRID / SPAIN BRINGING MY CAR WITH ME (NOVEMBER) AT THE SAME TIME, IN NOVEMBER 2016, I WAS INFORMED WITH RESPECT TO A SAFETY RECALL 20W9 I CONTACTED AUDI OF AMERICA TO GET A SOLUTION. AUDI US REDIRECTED ME TO AN AUDI DEALER IN SPAIN TO GET THE ISSUE FIXED. THE DEALER IN SPAIN DO NOT WANT TO SOLVE THE PROBLEM, NOT EVEN WANTS TO TELL ME IF THE CAR IS SAFE (AND I HAVE 5 KIDS). I EVEN OFFERED TO PAY ANY FIXING MYSELF BUT AUDI DO NOT WANT TO TELL ME WHETER THE CAR HAS A PROBLEM OR NOT. NOW I HAVE THE CAR WITH A SAFETY RECALL THAT NO ONE WANT TO FIX, AND AUDI US IS NOT GIVING ME A PROPER SOLUTION TO GET THE ISSUE RESOLVED I PROVIDED AUDI US WITH MY CURRENT CONTACT INFORMATION THAT I FACILITATE YOU AGAIN PROVIDED YOU NEED IT LUIS MORENO C/ PENA AUSEBA N2, BAJO A 28034 MADRID SPAIN CELL: +34 615 90 13 11 EMAIL ADDRESS: ANAGLEZALONSO@HOTMAIL.COM PLEASE LET ME KNOW HOW TO PROCEED, I AM VERY WORRY ABOUT THIS ISSUE
AFTER MAJOR SERVICE CHECK STARTED SMELLING GAS PERCEDED WITH HEADACHES AND FALLING ASLEEP DRIVING,CALLED SERVICE DEPARTMENT WITH COMPLAINT TOOK CAR BACK TO DEALER WAS TOLD FUEL WAS LEAKING,FUEL FILTER CRACKED, ASKED WHY WASN'T IT CHECK DURING SERVICE WAS TOLD IT WASN'T PART OF SERVICE,ASKED WAS MY CAR DRIVEABLE? RESPONSE NO! CHECKING WINDSHIELD FLUID IS MORE IMPORTANT THAN CHECKING THE FUEL FILTER? ?? THE HEAVY GAS SMELL WAS WHEN DRIVING AND WHEN CAR TURNED OFF! THIS COULD HAVE RESULTED IN DEATH/SERIOUS INJURY IF THERE WAS AN ACCIDENT DUE TO GAS LEAKING! IF THIS WAS PART OF THE MAJOR SERVICE CHECK I WOULDN'T HAVE GOTTEN SICK OR ALMOST DIE ALONG WITH PAYING AN ADDITIONAL 657.00 ON TOP OF 500 PLUS PRIOR FOR SERVICE. THIS COULD HAVE BEEN AVOIDED AND CHECKING THE FUEL FILTERS NEEDS TO BE PART OF ALL SERVICES WHICH WILL SAVE THE NEXT PERSON'S LIFE!
IGNITION COIL LIGHT CAME ON AND VEHICLE ENGINE BEGAN SPUTTERING. PULLED OVER TO THE SIDE OF THE HIGHWAY TO ATTEMPT TO TURN AROUND AND TAKE VEHICLE HOME. CAR STALLED OUT AND WOULD NOT RESTART. HAD TO GET IT TOWED TO AUDI DEALER. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026