2022 Audi Q7 Engine Problems

The contact owns a 2022 Audi Q7. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to Technical Service Bulletin: 10244468 (Engine and Engine Cooling). The vehicle was taken to the dealer and was diagnosed and determined that the failure was an EVAP leak detection from the circuit with trouble code: T240700. The failure was confirmed and related to TSB: 10244468 (Engine and Engine Cooling). The vehicle was not repaired due to parts not being available. The TSB stated that parts would be available by the end of the 2nd quarter of 2024. The manufacturer was made aware of the failure and confirmed that the parts were not yet available. The approximate failure mileage was 20,000.

Since purchase of this vehicle, it randomly trips a critical engine failure error do not exceed 1200 rpm. When it does this, it will idle at a much higher rpm than the do not exceed value, which causes the vehicle to come to a stop. The vehicle went into the shop during the winter of 2022, and they determined that it was a computer failure and replaced the car's computer system. The error went away until the winter/spring of 2023. In 2022, this error always occurred within a few blocks of home at low speed; but now this critical error will trip while driving on the roads at faster speeds, which causes the vehicle to rapidly decelerate. The dealership and service center looked over the issue and found that Audi has a technical bulletin out for this, and they expect a fix by fourth quarter 2023. Until then, they advise that it is not a problem and when the vehicle does this error wait until you're stopped and then turn the car off and back on to return the vehicle to normal operating conditions. Audi told the dealership there is no safety issue, and I'm telling the dealership that it will stop rapidly and without warning, and I was lucky the last time this happened that the cars behind me were paying attention. Neither Audi corporate or Audi Bellevue consider this a safety risk, and that having a car stop suddenly and without warning to the driver or other cars on the road is perfectly fine. I've tried dealing with them all and the dealership states Audi says there is no safety issue and no fix so there is nothing we can do, and Audi USA customer care says that the dealership says it is safe so there is nothing we can do. It's a circle of nobody dealing with a serious safety issue. They state it's a rare occurrence, but I've had this happen several times over the 16 months I've owned the vehicle. See picture from text communicaiton.

THE INCIDENT HAPPENED ON OCTBER 2ND. I WAS DRIVING AND THE VEHICLE JUST STALLED IN THE MIDDLE OF THE HIGHWAY WITH A LOUD NOISE WITHOUT ANY PRECAUTION. THERE WAS ABSOLUTELY NO SIGN OR NO ENGINE LIGHT THAT WAS DISPLAYED. LUCKILY, JOHNS CREEK POLICE DEPARTMENT VEHICLE IN GEORGIA WAS BEHIND ME AND HE HELPED ME TO PUSH THE CAR TO THE SIDE OF THE ROAD. I REACHED OUT TO AUDI HELP AND A TWO TRUCK WAS DISPATCHED. THIS WAS A CRITICAL SAFETY ISSUE SINCE THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE VEHICLE IS STILL WITH THE DEALERSHIP - AUDI NORTH ATLANTA, GEORGIA. THE DEALERSHIP EXPLAINED TO ME (YET TO RECEIVE A WRITTEN STATEMENT) THAT THIS A FAILURE IN ENGINE AND AUDI USA HAVE AGREED TO REPLACE THE ENGINE. AS A CONSUMER I BELIEVE, LIVES WOULD HAVE BEEN LOST HAD THERE NOT BEEN A POLICE CAR BEHIND ME AT THE RIGHT TIME. IT WOULD HAVE BEEN A MAJOR ACCIDENT SINCE ANYONE WOULD HAVE HIT ME, OCCUPANTS FROM THE REAR. I STRONGLY URGE AND REQUEST NHSTA TO INVESTIGATE AND FOLLOW-UP PLEASE.

2022 AUDI Q7. CONSUMER WRITES IN REGARD TO UNINTENDED ACCELERATION. THE CONSUMER STATED THE VEHICLE EXPERIENCED MULTIPLE DIFFERENT ISSUES. THE VEHICLE WOULD LUNGE FORWARD WHILE THE BRAKE WAS DEPRESSED. WHILE DRIVING SLOWLY AND MAKING LEFT TURNS THE VEHICLE WOULD ACCELERATE TO AN UNSAFE SPEED. ON A FEW OCCASIONS, WHILE STOPPED AT A LIGHT, THE VEHICLE WOULD ROLL BACKWARDS SEVERAL FEET. WHILE DRIVING, THE VEHICLE WOULD MAKE ABRUPT STOPS, CAUSING THE SEAT BELTS TO RESTRAIN THE OCCUPANTS. THE DEALER WAS NOTIFIED AND STATED THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER NO LONGER OWNS THE VEHICLE.