2012 BMW 3 Series Complaint Log

I WAS DRIVING ON A VERY BUSY ROAD IN DOWNTOWN CHICAGO IN HEAVY TRAFFIC AND THE CAR JUST SUDDENLY STALLED WITHOUT ANY WARNING MIDDLE OF THE ROAD AND WON'T MOVE. OF COURSE CAME CLOSE TO BEING CRASHED FROM BEHIND. I AM GRATEFUL AND LUCKY THAT THE CARS BEHIND WERE ABLE TO STOP IN TIME AND MANEUVER AROUND ME TO AVOID COLLISION. THE BMW DEALER INSPECTED THE CAR AND TOLD ME THAT THE FUEL PUMP AND ITS CONTROL UNIT IS FAULTY. I HAVE ATTACHED THEIR DIAGNOSIS AS WELL. I FIND IT HARD TO BELIEVE THAT A LESS THAN 4 YEAR OLD CAR WITH UNDER 25K MILES ON IT HAS A FUEL PUMP FAILURE, UNLESS IT WAS FAULTY TO BEGIN WITH. I CHECKED INTO THE RECALLS FOR BMW 328I MODELS FOR FAULTY FUEL PUMPS AND IT SEEMS BMW RECALLED MODELS FROM 2014, BUT IT SEEMS THE 2012 BMW HAS THIS ISSUE AS WELL. I WAS SAVED BUT I WANT TO MAKE SURE NO ONE ELSE IS HURT BECAUSE OF FAULTY PARTS THAT CAR MANUFACTURERS FAIL TO CHECK BEFORE SELLING IT TO UNSUSPECTING CONSUMERS, WHO THINK THEY ARE SAFE WHEN DRIVING THESE EXPENSIVE CARS WITH THEIR FAMILIES AND PRECIOUS ONES IN IT. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED AND I CONSIDER MYSELF LUCKY TO BE STILL ALIVE, SAFE AND OK TO WRITE THIS MESSAGE.

TAKATA RECALL I HAVE CONTACTED COGGIN BMW FT. PIERCE FL. SEVERAL TIMES TO GET MY AIRBAG FIXED. OVER A YEAR NOW AND STILL THEY CLAIM THAT THE PARTS HAVE NOT COME IN YET. IS THIS TRUE AND WHAT CAN I DO TO GET THIS RECALL TAKEN CARE OF.

AUGUST 6, 2016 - CAR STALLED AT ABOUT 50MPH, JUST WHEN ABOUT TO GO UPHILL. I WASN'T ABLE TO MAKE IT TO THE SHOULDER LEAVING THE CAR BLOCKING TRAFFIC WITH MY WIFE AND DAUGHTER IN IT. ONCE IT STOPS, IT PUTS ITSELF IN PARK, MAKING IT IMPOSSIBLE TO PUSH ASIDE. WE CREATED A TRAFFIC JAM AND POLICE BARRICADED WHILE WE WERE TRYING TO MOVE THE CAR. EVENTUALLY, IN ABOUT 30 MINS, THE CAR TURNS ON. HAPPENED AFTER AN HOUR OF HIGHWAY DRIVING. CAR SEEMED FINE AFTER THAT. AUGUST 17, 2016 - ON ANOTHER LONG TRIP, THE CAR STALLED ON THE HIGHWAY. WOULD CRANK BUT NOT TURN ON. ALMOST EXHAUSTED THE BATTERY. CALLED A TOW TRUCK BUT BY THE TIME IT GOT THERE, AFTER ABOUT AN HOUR, THE CAR RESTARTED. HAD MY ODB-II SCANNER WITH ME AND GOT CODE USED MY OBDII READER AND GOT CODE P142E - PRESSURE TOO LOW IN HIGH-PRESSURE SYSTEM, WHICH IS CONSISTENT WITH NOT STARTING AND THE AND THE FUEL SYSTEM MALFUNCTION MESSAGE. I TOOK THE CAR TO AUTOGERMANA SERVICE CENTER, THAT SAME DAY. SEPTEMBER 22, 2016 - STALLED ON A MAIN ROAD, WITH MY DAUGHTER, ON THE WAY TO THE PEDIATRICIAN. I WAS ABLE TO MANEUVER TO THE RIGHT LANE AND PARK ON A GAS STATION. AMBIENT TEMP WAS 94F. WAITED ABOUT 30MINS AND THE CAR RE-STARTED. THE DEALESHIP WOULD NOT ACKNOWLEDGE A FUEL SYSTEM PROBLEM BECAUSE THEY COULD NOT REPLICATE THE FAILURE. SENT EMAIL TO BMW CUSTOMER RELATIONS BUT THEY REFERRED ME BACK TO THE DEALERSHIP.

WHILE IN LINE IN A DRIVE THRU THE VEHICLE TURNED OFF SUDDENLY LOSING ALL ELECTRICAL POWER AND POWER STEERING. UPON TRYING TO START "CHARGING MALFUNCTION" APPEARED ON THE INFORMATION SCREEN IN WITH A RED WARNING SIGN. TRIED 2-3 TIMES TO TURN OVER STARTER. WHEN VEHICLE TURNED ON IT WAS TIME TO MOVE FORWARD. WHEN TRYING TO EXIT DRIVE THRU DRIVE WAY VEHICLE WAS VERY HEAVY AND ALMOST IMPOSSIBLE TO TURN. FINALLY AFTER SEVERAL BACK AND FORTH ATTEMPTS VEHICLE WAS MOVED ABOUT 50 FEET TO A SAFE PARKING LOCATION.

VANOS BOLT FAILURE. 4 VANOS BOLT BROKEN. CAR STALLED WHILE DRIVING. THE CAR WAS DRIVING ON A CITY STREET WHILE TURNING. NO POWER AT ALL. IT IS A 2011 328I.

THIS CAR HAS NO "SAFETY CATCH" ON THE HOOD LATCH THAT THE OWNER OPENS AFTER FIRST RELEASING THE HOOD FROM INSIDE THE CAR. INSTEAD, THE OWNER OPENS THE HOOD BY PULLING TWICE ON THE HOOD RELEASE LEVEL INSIDE THE CAR IN THE DRIVER'S FOOTWELL. THE HOOD THEN OPENS FREELY WITHOUT FURTHER UNLATCHING OUTSIDE THE CAR. THE PROBLEM IS THAT THIS LATCH SYSTEM FAILS TO CLOSE THE HOOD PROPERLY. OFTEN ONE SIDE OR THE OTHER WILL NOT LATCH FIRMLY INTO PLACE. SO, INSTEAD OF TWO LATCHES HOLDING THE HOOD DOWN, ONLY ONE DOES. I TOOK MY CAR TO A DEALER FOR THIS PROBLEM, WHO DIAGNOSED IT HAS BEING CAUSED BY "LEAVES" IN THE MECHANISM. HOWEVER, THE PROBLEM HAS RECURRED ON BOTH THE SIDE THEY CLEANED (THE PASSENGER'S SIDE) AND ON THE DRIVER'S SIDE LATCHES. IT IS UNSAFE TO DRIVE THIS CAR WITH THE HOOD ONLY PARTIALLY LATCHED CLOSED, AS I AM SURE YOU WILL AGREE. OWNERS ARE COMPLAINING OF THIS SAFETY PROBLEM. SEE THIS DISCUSSION AND A PICTURE OF THE IMPROPERLY CLOSED HOOD ONLINE ON A BMW FORUM: HTTP://WWW.F30POST.COM/FORUMS/SHOWTHREAD.PHP?T=790560. *TR

WHEN I PURCHASED 328I SOMEONE ACCIDENTALLY PULL UP THE DRIVER-SIDE HEADREST FROM DOWN POSITION. BUT I AM SHORT AND MY HEAD IS PROTECTED WHEN THE HEADREST(CONSTRAINT) IS IN ORIGINAL DOWN POSITION. I WANTED IT TO BE PUT DOWN IN ORIGINAL POSITION. NO ONE INCLUDING SERVICE DEPT TECHNICIAN COULD DO IT. AND DURING THE PROCESS THEY PULL THE PASSENGER SIDE HEADREST UP TOO. NOW BOTH SIDES COULD NOT BE PUT DOWN (BY THE WAY BOTH COULD NOT BE PULLED OUT NEITHER), EVEN THOUGH MANUAL SAID THEY COULD BE PUT DOWN AND OUT TOO. AND I CALLED BMW NORTH AMERICA CUSTOMER SERVICE AND THEY DON'T HAVE ANY ANSWER NOR RELATED INFORMATION. I'M CONCERNED SINCE IT COULD BE A SAFETY ISSUE TO ME. MAY I ASK YOUR HELP IF IT CAN BE RESEARCHED WHY THEY CAN NOT BE PUT DOWN IN ORIGINAL POSITION? I HOPE IT'S NOT A DEFECT PROBLEM, IS IT? *TR