NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 BMW 4 Series. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The car is sporadically saying passenger restraint system, going on and off.
The contact owns a 2017 BMW 430i. The contact stated that while operating the vehicle, the message "Coolant Leak, Refill Coolant" was displayed. The vehicle was taken to the local dealer who diagnosed that the thermostat, oil filter housing, upper radiator hose, front engine block plug, water pump, turbo coolant line, and gasket were faulty and needed to be replaced. The contact stated that the oil filter housing and gasket were previously replaced. The vehicle was not yet repaired. The manufacturer was contacted but no assistance was offered. The failure mileage was 150,000.
Catastrophic failure of plastic oil filter housing causing complete emptying of engine coolant. Failed part is available for analysis. Car was immediately immobilized, requiring a tow. This problem was confirmed and ultimately repaired by local BMW dealer. No other inspection has occurred but issue seems very prevalent based on online searches. No warning before failure occurred.
There is a recall on the connector for the year of my vehicle and the BMW Sewell Plano dealership is trying to charge me for the service and repairs. They will not honor the recall.
The contact owns a 2017 BMW 430I. The contact stated that while operating the vehicle, coolant leaks were present coming from the engine compartment. The vehicle was towed to the local dealer who diagnosed that the water pump and the oil filter housing gasket were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 73,000.
The contact owns a 2017 BMW 430I. The contact stated that while driving 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle then stalled. The contact was able to pull over to the side of the road. No warning light was illuminated. In addition, the contact stated there was an abnormal sound coming from the engine. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer. However, no cause for the failure was found. The contact stated there was an abnormal fuel burning odor entering the interior of the vehicle. The contact checked under the hood and noticed an oil leak outside the engine. The "Low Oil" warning light illuminated, even though the oil level on the instrument panel showed the level was normal. The contact added oil. However, no cause for the failure was found. The contact had placed a small cigarette butt by the engine and when the contact picked up the vehicle, the cigarette butt was still in the same place he had placed it. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The contact stated that the failure persisted. The contact related the failure to NHTSA Campaign Number: 18V465000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The approximate failure mileage was 60,000.
Electric Water Pump and connector broken. Vehicle overheating and causes a fire risk to driver and others. Problem has been confirmed by dealer as well as multiple independent service centers. Have not contacted insurance company but will do so, if advised. Only warning was low coolant light on the dashboard.
The Passenger Restraint System was failing and is now constantly showing a Passenger Restraint System alert. It can not tell whether a passenger is in the seat or not. A local BMW specialist says it is a common issue with the passenger occupancy mat.
Oil filter housing and coolant leak from same housing. While driving, safety warning light came on and car began to overheat. Per several mechanics, this is a known issue with BMW Series 4 from redesign in car after 2017. Redesign implemented plastic housing which cracks and leaks. Same issue also listed as problem when researching on internet (hundreds of listings). Housing and seal cost $574 in parts but labor cost $2199.40 due to location of repair. My car had 55,000 miles on it and is housed in a garage.
The contact owns a 2017 BMW 430I. The contact stated while driving 30 MPH, after activating the A/C unit, the contact heard an abnormal rattling sound coming from the vents, and the A/C unit failed to blow cold. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The vehicle was taken to the dealer, who determined that insufficient and poorly completed body and electrical work was the cause of the failure. The vehicle was not repaired, and the dealer declined to offer further assistance due to the poor condition of the aftermarket parts used to repair the vehicle, which the contact stated he was unaware of at the time of purchasing the vehicle. The manufacturer was not notified of the failure. The failure mileage was 57,700.
BMW 4 series has a TSB for leaking coolant this one is not listed but same part and part number is defective and leaking
I have a BMW 430i Gran Coupe, there was a system coolant leak and now they are saying the entire system needs to be replaced because the plastic cracked and eroded from wear and tear. I began checking and found that over 1 million BMW vehicles were recalled for coolant system problems. My car seems it wasn't covered under the recall. I found a service bulletin which stated that certain BMW repairs were necessary to replace coolant line. 2 Service Bulletins - SI B01 29 16 and SIB 17 01 21. I believe my car was covered under the recall that affected EGR module, the issue I am having now could also have been affected by this recall. I see many people online complaining of the coolant leak issue. I had to wait until I got paid to fix it. They are telling me it will cost about $5,000 to repair. Please help.
The contact called on behalf of his daughter who owns a 2017 BMW 430I. The contact stated that the air bag warning light was illuminated, and the message indicating a seat occupancy failure was displayed. Additionally, the contact stated that the seat belt chime reminder was audible even though there was a passenger seated in the front passenger’s seat with the seat belt properly buckled up. The contact, who is a certified mechanic, diagnosed that the front passenger’s seat occupancy mat had failed. The dealer was notified of the failure and advised the contact to stop driving the vehicle and to take the vehicle to their location for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 50,000.
I was the driver and I stopped at a traffic light. I leaned over toward the passenger seat and the driver’s seat belt came loose from the fixed attachment point at the driver door side of the seat. The seat belt tensioner was recently replaced at the local BMW dealer. There was no warning or other indication that the seat belt anchor point was not secure. I am taking the vehicle back to the dealer for repair on Monday, June 20. Whether this is a manufacturing, assembly or repair issue is unknown. However, there was no advance warning and the seat belt suddenly was rendered useless, which is an unacceptable safety risk in the case of an accident, regardless of whether it is a manufacturing issue or the result of a negligent repair.
Consisent failure of coolant line system. First noticed warning light "low coolant" and immediate overheating in November of 2021. Had the issue repaired at mechanic in 11/2021. Then same exact issue recurred in April of 2023, starting with warning light of "low coolant." Received letter from BMW USA indicating the problem can be repaired at any authorized dealership, but that this was NOT a recall. Took my car to authorized BMW dealership and got the same problem repaired. Just had the same exact thing happen again, same warning light, and took back to same authorized dealership to check the repair and was told multiple issues with the coolant line and had to pay $1900 for the repair. I am being told by several mechanics that this a design defect/flaw in these models of 4-series BMWs from 2015-2019 years. I am being warned that this issue will likely recur in the next 6-8 months.
Tire warning system came on and found that front drivers side had no air in it, since it's a run flat tire I was able to drive slowly for just a few miles to home. After filling the tire with air I found that the sidewall was leaking excessively. No visible hole but a bulge in the outer layer causing air loss. No scuffs or any other other damage to tire or specifically sidewall. Mileage is 22,700.
Hi There, I recently received a recall notice for cylinder head ventilation line to be replaced in my BMW 430I 2017. Although, This part was replaced by BMW Riverside and I paid $1400 for this part BMW Riverside in March 2021. I contact BMW customer service for refund but they refused. Please assist. See attached copy of recall notice and service documents.
AFTER PUTTING THE HARDTOP DOWN AND RECEIVING THE COMPLETE MESSAGE, I THEN GOT ANOTHER MESSAGE SAYING 'RETRACTABLE TOP NOT LOCKED'- SEE OWNERS MANUAL. AFTER REVIEWING THE MANUAL, I COULD NOT DISMISS THE WARNING OR PUT THE TOP BACK UP. I HAVE BEEN GETTING THIS SAME MESSAGE WHETHER THE TOP IS UP OR DOWN SINCE PURCHASING THE VEHICLE AND IT HAS BEEN IN THE SHOP ALMOST THE ENTIRE 3 WEEKS I HAVE OWNED IT! THE CAR WAS RUNNING AND IN PARK WHEN THE TOP WAS INITIALLY LOWERED AND RECEIVED THE MESSAGE THE FIRST TIME.
TL* THE CONTACT OWNS A 2017 BMW 430I. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE CONTACT ALSO STATED THAT THE TRANSMISSION SKIPPED GEARS WHILE DRIVING. THE VEHICLE WAS TAKEN TO HENDRICK BMW (6950 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227) BUT WAS NOT YET DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE STARTED ALMOST IMMEDIATELY AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE AIR THERMOSTAT AND COOLANT PUMP WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER A SECOND TIME BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
CONVERTIBLE TOP LEAKS REAR PASSENGER SIDE AND DRIVER SIDE WHEN HEAVY RAIN AND WASHING MY VEHICLE WITH MY HOSE SPRAYER. HAVE REPORTED IT OVER AND OVER THEY'RE SAYING YOU CANNOT USE A HIGH-PRESSURE HOSE ON THE VEHICLE IT'S NOT HIGH PRESSURE. IT LEAKED WHEN TRAVELING DOWN THE HIGHWAY WHEN IT WAS RAINING AND SITTING STEEL IN MY DRIVEWAY AS I WASHED IT IT ALSO LEAKS AFTER THEY RECENTLY FIXED THE VEHICLE WHEN THEY WASHED IT AND THEY'RE SAYING OH WE USE THE HIGH PRESSURE HOSE AND THEY TOLD ME YOU'RE NOT SUPPOSED TO USE A HIGH-PRESSURE HOSE TO WASH THE CAR.THIS HAS OCCURRED OVER A PERIOD OF YEARS
MY WIFE WAS DRIVING OUR 2017 BMW 430I WITH OUR INFANT SON IN THE BACK SEAT. SHE TRAVELING APPROXIMATELY 70 MPH ON THE FREEWAY WHEN SHE HEARD AN EXPLOSIVE SOUND WHICH RESULTED IN THE GLASS SUNROOF TO SHATTER. THE SUNROOF WAS NOT OPEN, THE HEAT WAS NOT ON, AND THERE WERE NO VEHICLES IN FRONT/BEHIND, OR NEXT TO HER. NO VISIBLE EVIDENCE OF ANY ROAD DEBRIS. IT JUST EXPLODED OUTWARD, AND NO CLUE AS TO WHY.
SEAT BELTS DO NOT RETRACT WHEN REMOVED. THEY MUST BE MANUALLY PUSHED INTO THE SEAT BACK. IF I FORGET, OR LOAN MY CAR TO SOMEONE THERE IS A DANGER OF THE SEAT BELT AND/OR SEAT BELT CLIP BEING STUCK IN THE DOOR CAUSING DAMAGE THAT MAY NOT BE NOTICEABLE UNTIL THE SEAT BELT FAILS IN AN ACCIDENT. I WAS TOLD BY THE DEALER THAT THIS IS NORMAL FOR THIS CAR.
TL* THE CONTACT OWNED A 2017 BMW 430I. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE DUE TO A SUDDEN STOP. THE AIR BAGS FAILED TO DEPLOY. THE AIR BAG WARNING INDICATOR ILLUMINATED AND "FAULT IN AIR BAG" APPEARED. THE CONTACT RECEIVED INJURIES TO THE BACK AND NECK AREA, BUT MEDICAL ATTENTION WAS NOT NEEDED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE TOWING COMPANY. A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
FRIEND WAS DRIVING DOWN FREEWAY. SUDDENLY HEARD A LOUD BOOM, AND THE SOUND OF ROAD NOISE. PULLED OFF FREEWAY. FOUND THAT SUNROOF HAD SPONTANEOUSLY SHATTERED. THE ONLY REASON THIS DIDN'T HURT THE DRIVER WAS THAT THE SUNROOF SHADE WAS PULLED. THE DEALERSHIP (LONG BEACH BMW) CLAIMED THAT THIS WAS A RESULT OF AN IMPACT. NO EVIDENCE OF SOMETHING HITTING IT WITH ENOUGH FORCE TO CAUSE THIS SHATTERING IS VISIBLE. IN FACT, THE PICTURE SHOWS THAT THE SUNROOF EXPLODED OUT WHEN IT SHATTERED. (LOOK AROUND THE HOLE AND YOU WILL SEE THAT THE SUNROOF GLASS WAS GOING OUT.
Data synced from NHTSA on May 4, 2026