NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2021 BMW 4 Series. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The engine Unknown The problem was confirmed by BMW as they sent me a notice. Unknown Unknown
The contact owns a 2021 BMW 430I. The contact stated that the front driver’s side seat belt chest strap was shredded. The contact was concerned that the seat belt would not safely secure the driver in a crash. The contact stated that the shredded seat belt strap might have been caused by the seat belt strap touching the seat belt retractor while pulling the seat belt buckle up. The vehicle was taken to the local dealer who indicated that the seat belt needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was13,300.
The contact called for the owner of the 2021 BMW 430I. The owner received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The component that malfunctioned is the engine starter relay, which is subject to an open BMW/NHTSA safety recall (issued September 2025) due to potential corrosion causing overheating, short circuits, and vehicle fire risk. The recall specifically advises parking the vehicle outside and away from structures until repaired. The vehicle is available for inspection upon request.My safety and the safety of my family were put at risk because the dealership (Capitol Nissan in San Jose) failed to disclose this critical fire-risk recall before or during the sale on January 4, 2026, despite it being noted on the provided Carfax report (without any explanation of its severity). I only learned of the fire hazard and "park outside" warning when an authorized BMW dealer informed me during an inspection on January 5, 2026.The recall issue has been confirmed by an authorized BMW dealer on January 5, 2026.The vehicle has been inspected by an authorized BMW dealer, but not yet by the manufacturer, police, or insurance representatives.There were no warning lamps, messages, or other symptoms that I noticed prior to purchase, as the problem is related to a latent defect covered by the recall. The issue was UNKNOWN to me until the BMW dealer informed me after the purchase.In addition, the dealership engaged in other fraudulent practices, including structuring my full cash payment as self-financed (with themselves as both seller and creditor) and adding unauthorized charges, but the primary safety concern prompting this report is the undisclosed fire-risk recall.
Since September 2025 no remedy is available for my vehicle. Due to safety concerns and recall instructions I’ve been unable to drive the car. I’ve called BMW customer service as well as dealer and no resolve.
The contact owns a 2021 BMW 430I. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Due to the severity of the current safety recall i am reaching out for BMW to supply a correction/remedy for the starter issue. This issue is causing added anxiety and this being my only reliable transportation is troublesome. If they are unable to fix the issue I am asking that they buy the car back so people can get other vehicles that don't run the risk of spontaneously combusting.
The contact owns a 2021 BMW 430I. The contact had received a recall letter from the manufacturer for NHTSA Campaign Number: 25V636000 (Electrical System). The contact called the local dealer and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I received a recall notice dated 9/23/2025. The recall is listed as URGENT safety issue that could cause a fire. The notice instructs not to drive the car or park in garage. It has been over 6 months now and there is still no fix. I am requesting the manufacture buyback my vehicle.
The contact owns a 2021 BMW 430I. The contact stated while stopped at a traffic light, the light turned green; however, when the accelerator pedal was depressed, the vehicle failed to respond as intended. The contact stated that the power train warning light was illuminated. The contact turned off and restarted the vehicle, shifted to drive(D); however, the vehicle failed to respond. The contact had the vehicle towed to a dealer to be diagnosed. The dealer determined that the rear differential oil had leaked out causing the differential to seize. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 33,000.
This automobile is designed with a seatbelt assembly which has an arm which reaches out to bring your your seatbelt. See pix. It is made with plastic and glue and is amazingly flimsy. I cannot believe that BMW created such a "cute" but flimsy design. It cannot withstand being used hundreds of time when the seatbelt is used. It broke (see pix). Now a rigid arm with a jagged edge comes out at eye level. Someone is going to become seriously injured!!!! BMW claims that this resulted from misuse and not faulty cheap design and wants me to pay for the repair!!!!!!! This entire assembly needs to be recalled and replaced with some thing sturdier.
Pirelli Cinturato 7 all season 225/40R19 I found front and rear bump side wall tires and miles driven 5300 miles. I’m very concern about this issues
The contact owns a 2021 BMW 430I Convertible. The contact stated while driving 40 MPH, the electrical system suddenly failed, and all the instrument panel lights turned black. There were no warning lights illuminated. The contact veered to the side of the road and restarted the vehicle. The vehicle was taken to the dealer who diagnosed that an unknown software had failed. The contact stated that the vehicle was repaired however, the failure reoccurred while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 200.
The seat belt retractor keeps breaking, dealer fixed it once, broke after two days, dealer did not want to fix again, arguing for over a year, finally they fixed it supposedly, it broke again in less than a week. Dealer refuses to fix the problem saying that they will not cover it, this is a safety issue which scares me as the seat belt does not work well.