There are 1 stored owner reports matching the suspension leading-label group for the 2018 BMW 5 Series in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 1 of 1 matching reports.
Open the full vehicle complaint log (all categories)On September 11, 2024, I took my vehicle to BMW of Great Neck for a tire and rim job under insurance. BMW failed to return my lug nuts, leaving my vehicle in an unsafe condition. It took nearly a month for them to provide the missing lug nuts. Upon inspection, each wheel had fewer than the required 5 lug nuts, creating a serious safety risk. On September 24, 2024, I had to return to BMW due to a Tire Pressure Monitor (TPM) sensor issue, which should not have occurred after their September 11th service. Instead of addressing the issue, BMW dismissed it and suggested I get it fixed elsewhere. BMW’s own manager confirmed my vehicle was returned in this unsafe condition. If I hadn’t noticed, this could have resulted in wheel detachment, loss of control, or a crash. Additionally, after a routine oil change on December 27, 2024, BMW’s Multi-Point Inspection (provided January 12, 2024) revealed: •A missing stiffening plate, which supports chassis integrity. BMW stated this could cause chassis damage. •Coolant expansion tank & vent hose leaks, affecting vehicle cooling. •Fluid leaks, which could worsen over time. Contradiction in BMW’s Diagnostics & Evidence of Negligence: •The 1/12 Multi-Point Inspection contradicts the 12/27 diagnostic image I captured from service advisor Kevin Guo. •BMW failed to identify these issues on 12/27, despite servicing my vehicle that day. •This suggests either a misdiagnosis, negligence, or an attempt to cover up damages. Safety Concerns & Inspection Status: •The wheel issue put my safety at risk, and BMW has not taken accountability. •The stiffening plate issue affects vehicle stability, which could lead to handling problems or structural failure. •These issues were confirmed by BMW’s own inspection report on 1/12/25, contradicting the 12/27 diagnostic. BMW of Great Neck’s negligence directly compromised my vehicle’s safety. I request an investigation into their repair practices to prevent this from happening to others.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 30, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.