There are 16 stored owner reports matching the air bags & restraints leading-label group for the 2002 BMW 7 Series in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 16 of 16 matching reports.
Open the full vehicle complaint log (all categories)THE SEAT BELTS IN THE CAR HAS NOT TIGHTENING TENSION. THE RED LIGHTS ARE ON INDICATING THAT, FAULT IN PASS. - RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER. FASTEN AND CONTINUE TO WEAR BELTS.
I HAVE READ THAT THERE WAS A SAFETY RECALL ON SOME MODEL OF THE BMW. AND I WOULD LIKE TO KNOW WHY HAVEN'T THE NHTSA HAVEN'T PUT OUT A BULLETIN ON THE BMW 745LI ABOUT THE SEATS BLETS AND THE AIRBAGS. WHEN THERE ARE ALOT OF COMPLAINTS ABOUT THIS PROBLEM. I FEEL THAT WE ARE DRIVING A VERY UNSAFE CAR. NOW ON MY VEHICLE THE PASSENGER SEAT BELT WILL NOT RETRACK. AND I AM UN ABLE TO CARRY ANYONE IN THE FRONT SEAT. ON THE DRIVER SIDE I HAD THAT BROBLEM TO BUT THE SEAT BELT IS ABLE TO FASTEN. THIS HAPPEN WHEN I WAS DRIVING.
THE AIRBAG AND SEATBELT TENSIONER WAS RECALLED FOR SAME MANUFACTURER FOR CARS FROM 2004 AND UP. THE 2002 AND 2003 MODEL HAD THE SAME ISSUE BUT WAS NOT PART OF THE RECALL. I WAS DRIVING ON THE FREEWAY AND THE LIGHT FOR THE SEATBELT TENSIONER AND THE PASSENGER AIRBAG CAME ON. THIS IS A SERIOUS SAFETY CONCERN SINCE AIRBAGS MAY NOT DEPLOY AND THE SEAT BELT MAY NOT TIGHTEN IN AN EVENT OF AN ACCIDENT.
ALL OF A SUDDEN, I GOT INTO MY 745I 2002,"FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIRBAG BELT TENSIONER OR BELT FORCE LIMITER. CONTINUE TO WEAR SAFETY BELT DESPITE FAULT." THIS IS AN OBVIOUS DEFECTIVE MATERIALS FROM BMW MANUFACTURING PLANT.
TL* THE CONTACT OWNS A 2002 BMW 7 SERIES. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED WHEN STARTING THE VEHICLE, THE PASSENGER SIDE RESTRAINT SYSTEM FAILURE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 73,615.
STARTED MY 745I UP FOR A QUICK TRIP TO THE STORE AND RECEIVED A RESTRAINT SYSTEM FAILURE LIGHT. AFTER SOME RESEARCH IT SEEMS THAT THIS HAS BEEN A PROBLEM WITH THE 7 SERIES FOR SOME TIME AND BMW HAS EVEN ISSUED A RECALL WITH A 10 YEAR RESTRICTION. I CANNOT UNDERSTAND WHY MY 2002 IS NOT COVERED UNDER THIS RECALL SINCE BMW IS AWARE THAT THIS HAS BEEN A PROBLEM. PRESENTLY MY CAR IS UNSAFE TO DRIVE AND THE COST TO REPAIR BY DEALER IS EXTREMELY HIGH. BMW NEEDS TO OWN UP TO ALL MODELS WITH THIS PROBLEM SINCE THIS IS A SERIOUS SAFETY ISSUE. *TR
AIR BAG LIGHT ON SEAT DRIVER WANT ADJUST PROPER
GOT ON FREEWAY DROVE 10 MILES GOT OFF FREEWAY. STOPPED AT LIGHTS IN NORMAL TRAFFIC, GOING 35MPH. THAN ALL OF A SUDDEN LIGHT AND WARNING COMES ON SAYING PASS-RESTRAINT AIR BAG MALFUNCTION. WONT READ MY SEATBELT WHEN I BUCKLE UP NOR WHEN SITTING IN PASSENGER IS SITTING. *TR
AIRBAG AND SEATBELT RESTRAINT FAULT LIGHT IS ON. *TR
TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SAFETY INFORMATION MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 85,000.
TL* THE CONTACT OWNS A 2002 BMW 745I. WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO CHECKED ALL CONNECTIONS TO THE AIR BAGS, SCANNED THE COMPUTER, AND THE LIGHT DIMMED. THE FAILURE RECURRED AFTER TWO WEEKS AND THE LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. A FOLLOW-UP APPOINTMENT WAS SCHEDULED WITH THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIRBAG BELT TENSIONER OR BELT FORCE LIMITER. *TR
PASSENGER SAFETY SYSTEMS FAULT / AIR BAG / SEAT BELT TENSIONER WARNING LIGHT HAS ACTIVATED ON MY CAR. 2004 ONWARDS MODELS WERE RECALLED FOR THIS SAME ISSUE. CAN YOU PLEASE ADVISE WHY ALL AFFECTED CARS ARE NOT COVERED AS THIS IS CLEARLY A MODEL / YEAR WIDE SAFETY FAULT WITH THE SENSOR MAT OR BELT TENSIONER SYSTEMS. BMW ARE TAKING NO RESPONSIBILITY AND PUT THE PROBLEM OF RECALLS ONTO NHTSA. PLEASE HELP AS I DO NOT WANT TO TRANSPORT MY FAMILY IN AN UNSAFE VEHICLE AND CANNOT AFFORD THE $1800 REPAIR WHILE CERTAIN OWNERS ARE HAVING THIS TAKEN CARE OF BY BMW UNDER THE RECALL. *KB
TL* THE CONTACT OWNS A 2002 BMW 745LI. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR MAT WAS CRACKED, WHICH IN TURN DEACTIVATED THE AIR BAG AND MADE THE LIGHT ILLUMINATE. THE FAILURE AND CURRENT MILEAGES WERE 81,500.
MY VEHICLE IS A 2002 BMW 745I THAT HAS AN DRIVE SYSTEM AND THE LATEST WARNING NOTE CAME UP ON THE IDRIVE SCREEN THAT SAYS, "FAULT IN PASS.-RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER. FASTEN AND CONTINUE TO WEAR BELTS. PLEASE CONTACT THE NEAREST BMW CENTER". MY RESEARCH INDICATES THAT THERE IS A SERVICE BULLETIN THAT BMW INITIATED THAT COVERS THIS ISSUE FOR A 10 YEAR PERIOD. *TR
ON 8/9/02, MY CAR'S SEAT BELT AND AIR BAG WARNING LIGHT CAME ON. THE DEALER TOOK THE CAR ON 8/12/02, AND RETURNED IT 8/21/02. MR. MOODY OF LEITH REPORTED THAT THE PROBLEM HAD NOT BEEN RESOLVED BUT AWAITED DELIVERY OF REVISED SOFTWARE IN "A COUPLE OF WEEKS". WHILE THE WARNING MESSAGE WAS NO LONGER POSTED (THEY SAID THEY HAD MERELY EMPTIED THE MEMORY), THEY COULD NOT ASSURE ME THAT THE SAFETY MECHANISMS WERE OPERATING PROPERLY. I HAD THEM PICK UP THE CAR AGAIN, AND THEY STILL COULD NOT ASSURE ME THAT THE EQUIPMENT WAS WORKING PROPERLY. I SPOKE WITH AN FIELD ENGINEER AT BMW (DAN) WHO ASSURRED ME THAT THE PROBLEM (ERROR CODE 9388) WAS A FALSE READING AND THAT THE SAFETY DEVICES WERE OPERATING CORRECTLY. I ASKED THAT THIS BE PUT IN WRITING, GIVEN THAT I HAD ALREADY REC'D SEVERAL DIFFERING INTERPRETATIONS. I HAVE NOW REQUESTED WRITTEN ASURANCE 3 TIMES (ONCE IN WRITING) AND HAVE NOT RECEIVED SUCH CONFIRMATION. HENCE, I DO NOT KNOW IF THIS SAFETY EQUIPMENT IS OPERATING. THE DEALER INDICATED THAT THIS PROBLEM HAS OCCURRED IN OTHER 2002 7.45I'S.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.