2019 BMW X3 Complaint Log

See attached document for complaint.

The car sos system “masses a dos call” to the police department. After clsryfiyng the error, the car shows the following message: “ emergency call malfunction”. BMW disabled my car emergency system to avoid this problem again but tried to change me to fix the problem

My digital gauges were frequently going off center in my vehicle. I scheduled service with the dealer however they did not have a loaner available for weeks so they scheduled the appointment for a few weeks out, my car subsequently completely died on the road and after a minute or two I was rear ended by a truck and the car was completely totaled.

Upper radiator hose leaking coolant. Took to dealer with under 40k miles with refill coolant light and active grill shutter issue . They top off coolant and stated no pressure loss was detected. Dealer replaced shutter. Its been ongoing for approximately 2 years , been adding coolant myself. In Dec 2023 At 54k miles at a body shop they discovered an old coolant leak coming from the upper radiator hose. The leak is coming from the plastic coupling attaching the hose to radiator.

After having 'repaired' the instrument panel relay which was causing the display to intermittently blank out, I am now experiencing the following dangerous events: 1) instrument panel will still occasionally blank out, with no consistent causal reason. 2) on occasion, firm acceleration has preceded an instrument panel glitch, but I cannot get a consistent result from this cause/effect. 3) on occasion, instrument panel glitch will result in a warning that indicates a loss of 4 wheel drive system. This glitch currently seems to remedy itself on its own after a few seconds 4) on occasion, while stopped with the auto parking mode engaged, pressing the gas pedal results in a complete engine shutdown. This requires a restart of the engine to proceed and the previous mentioned instrument glitches.

The contact owns a 2019 BMW X3. The contact stated that after starting the vehicle, an unknown warning light was illuminated with a message displayed stating that the vehicle would turn off shortly, and to keep the vehicle function active, switch to Ready Mode. The vehicle was taken to the dealer to be diagnosed. The contact stated that an unknown part was replaced however, the warning light remained illuminated. The manufacturer was contacted by the dealer but the contact was unaware of what was said. The failure mileage was 9,000.

On September 7, 2021, the tailgate of my 2019 BMW X3 opened on its own in my garage. The car had been turned off for approximately 20-25 minutes. My key was inside the house, nowhere near the garage. No one had touched the car after it was turned off. My husband was in the garage, standing approximately 6-10 feet away from the car when the tailgate opened on its own. I believe this is both a Safety and Security issue. The tailgate opened on its own. This could have occurred while driving on a highway (safety), or while parked on a public street (security).street. On 9/9/21 I reported the problem to Zach Santillo in the Service Dept of our dealer: BMW-Newton, NJ.

Sunroof shattered randomly

Trunk opened while vehicle was in motion. It’s possible that the trunk button of the remote was accidentally depressed when it was in a pocket but I strongly believe that the vehicle should ignore such commands when the vehicle is in motion or even in gear.

Tailgate suddenly opens without warning. Happened twice this month while car was parked and engine was turned off, as well as while car was stopped, in Park, and engine was running. Note that this happened repeatedly during the first year of ownership, and BMW Monterey (California) tried at least 4 times to fix it. Claimed it was finally fixed, and it did not recur for some months, but once again it is happening.

Going to park at an outdoor public parking lot I was going at slow speed made two left turns to get to my my parking space. More than half way into parking spot the car suddenly accelerated and jump the curve going down a small incline and jumping the curve of the parking space below at that time able to control car. Lucky that there was no person walking or a car parked in the parking space below because it would have caused a head-on collision or something even worse, as far as I can see there was no damage to car. My wife was in the car and she was shook by incident!!! Incident happen very sudden and unexpected. I have seen multiple similar incidents on internet and it seems like dealership can't replicate the issue and they dismiss it.

MY 2019 BMW X3 WITH COMFORT ACCESS OPTION PACKAGE WILL OPEN THE HATCH WITHOUT ANY INPUT FROM ME. THIS HAS HAPPENED 4 TIMES NOW AND ALL WHEN LOCKED WITH THE KEY IN MY POCKET AND I WAS WELL OVER 100 FEET AWAY. THIS CAN INJURE PEOPLE/KIDS IN PARKING LOTS OR CAUSE DAMAGE TO MY GARAGE OR HATCH. SOME PEOPLE HAVE REPORTED ONLINE THAT THIS HAS HAPPENED WHILST DRIVING!

WE PREVIOUSLY HAD AN ISSUE WITH THIS VEHICLE WHERE THE DASHBOARD GAUGES WERE SHIFTING A FEW INCHES TO THE LEFT AND LOST VISIBILITY TO THE SPEEDOMETER. THIS WAS RESOLVED AFTER A FEW VISITS WITH THE GAUGE CLUSTER BEING REPLACED. WE ARE NOW HAVING AN ISSUE WHERE OCCASIONALLY THE DASHBOARD GAUGE CLUSTER WILL GO COMPLETELY BLANK FOR A FEW SECONDS. THE IDRIVE COMPONENTS REMAIN ON DURING THIS TIME. IT'S DIFFICULT TO TAKE A PICTURE, AS IT ONLY OCCURS WHILE DRIVING. THERE DOES NOT SEEM TO BE ANY CONSISTENCY TO WHEN THIS OCCURS, BUT IT DOES NOT HAPPEN WHEN STATIONARY. THE TIMES IT HAS HAPPENED, IT DOES SEEM TO BE WHILE ACCELERATING AFTER A TURN.

REPEATED WARNING OF 'RREDUCED DRIVER ASSISTANCE SUPPORT

TAILGATE OPENS ON ITS OWN. ONCE IN MOTION MORE OFTEN AFTER LOADING DOGS IN THE BACK, CLOSING IT AND THEN IT OPENS AS I OPEN THE DRIVERS DOOR. A FIX IS TO START THE CAR FIRST THE OPEN THE TAILGATE AND CLOSE THAT SEEMS TO HELP.

MY CAR HAS BEEN AT THE BMW DEALERSHIP TWICE FOR THESE INCIDENTS. THE INCIDENTS HAVE HAPPENED A TOTAL OF 4 TIMES. THE FIRST TIME, I WAS DRIVING ABOUT 45 MILES PER HOUR ALONG THE CITY STREET, WOODRUFF AVE IN LONG BEACH. IT WAS A SUNNY DAY AND THERE WERE NO OTHER CARS AROUND ME WHEN THE CAR SUDDENLY STARTS BEEPING AND DASH BLINKS AND THEN CAR SLAMS ON BRAKES AUTOMATICALLY UNTIL IT COMES TO A STOP. I AM NOT SURE WHAT CAUSED THE PROBLEM BUT I THINK IT MAY BE THE SENSORS FOR THE AUTOMATIC COLLISION BRAKING SYSTEM. THE SECOND TIME I WAS GOING ABOUT 15 MPH COMING UP TO A RIGHT TURN IN THE RIGHT TURN LANE OF A CITY STREET. THERE WAS A CAR IN THE LEFT LANE THAT WAS STOPPED AT THE TRAFFIC LIGHT. MY CAR THEN SOUNDS THE ALARM, FLASHES THE WARNING AND SLAMS ON THE BRAKES TO A STOP. MY BUSINESS PARTNER WAS IN THE CAR WITH ME DURING THIS TIME. THE THIRD TIME WAS OCTOBER 16, 2020 WHEN I WAS DRIVING ON A CITY STREET AND THERE WAS A CAR STOPPED ABOUT 30 FEET AHEAD. I WAS SLOWING DOWN WHEN THE CAR SOUNDED THE ALARM, FLASHED ON THE SCREEN THE WARNING (WHICH I TOOK A PIC OF) AND THE BRAKES APPLIED AUTOMATICALLY AND THE CAR STOPPED. THE FOURTH AND LAST TIME, THE CAR DID NOT APPLY THE BRAKES BUT THE WARNING SYSTEMS CAME ON AND THE DASH FLASHED. I TOOK THE CAR AGAIN TO BMW AND BMW NORTH AMERICA SENT OUT A FIELD ENGINEER. THEY HAVE THE CAR FROM OCTOBER 23, 2020 TO NOVEMBER 18, 2020 AT WHICH TIME THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH MY CAR.

THE PANORAMIC SUNROOF EXPLODED WITH THE VEHICLE STOP AND WE INSIDE. THE GLASS BROKEN PIECES FELL ON THE COVER THAT WAS LUCKILY CLOSED. THE SUN ROOF HAD A HOLE IN THE MIDDLE. THE AUTO DEALER PROVIDE AN ESTIMATE OF $7,900 FOR THE REPAIR AND TOLD US TO CLAIM THE INSURANCE. WE UNDERSTAND THIS REPRESENT A DEFECT IN THE SUN ROOF AND SHOULD BE COVERED BY THE WARRANTY.

THE SPEEDOMETER IS INACCURATE. BMW TOLD ME THAT THEY HAVE A DIRECTIVE WHICH STATES THAT IT IS NORMAL FOR A SPEEDOMETER TO BE OFF BY UP TO 7MPH. THEY TOLD ME IT IS IMPOSSIBLE TO RECALIBRATE. I DO NOT KNOW MY TRUE SPEED WHICH IS DANGEROUS AND MAKES IT DIFFICULT TO KNOW IF I AM DRIVING WITHIN POSTED LIMITS. IT ALSO ADDS FALSE MILEAGE TO MY VEHICLE AS IT ALWAYS INDICATES A SPEED HIGHER THAN I AM ACTUALLY MAINTAINING.

TWO RECENT PROBLEMS: (1) THE TAILGATE OPENED ON ITS OWN TWICE. BOTH TIMES THE CAR WAS PARKED, ONCE OVERNIGHT. NO KEYS WERE PRESSED. (2) COMFORT ACCESS WORKS INTERMITTENTLY. SEVERAL TIMES, PRESSING THE HANDLE GROOVE EVOKED A CLICK BUT DID NOT UNLOCK THE CAR. THE DOOR DID UNLOCK WHEN I PRESSED THE UNLOCK BUTTON ON THE FOB.

WHILE DRIVING ALONG SECONDARY ROADWAY , WITH NO OTHER CARS WITHIN SIGHT OR OBSTRUCTIONS WITHIN VIEW, AUTOMATIC BRAKING OF THE VEHICLE OCCURRED. BRAKING ACTION WAS SEVERE ENOUGH TO CAUSE DRIVER TO BE PROPELLED AGAINST THE SEAT BELT SHOULDER STRAP. BRAKES RELEASED WITHIN APPROXIMATELY ONE SECOND AFTER APPLICATION. TOOK VEHICLE TO DEALER NEXT DAY AFTER EPISODE TO DIAGNOSE PROBLEM. SERVICE TECHNICIAN FOUND, " NO FAULTS " STATED, " OPERATION OF AUTOMATIC BRAKING ON OCCASION IS NORMAL OPERATION DUE TO THE SENSITIVITY OF THE FEATURE". IT WAS INDICATED TO ME THAT THE SERVICE TECHNICIAN CONTACTED BMW NA AND WAS GIVEN THIS EXPLANATION. WHEN ASKED IF THERE WAS A , "FIX I N THE WORK'S " TO RESOLVE THIS ISSUE , BMW NA REPLIED THEY CONSIDERED THIS OPERATION NORMAL FOR ALL OF THEIR VEHICLES WITH THIS BRAKING SYSTEM. I FIND THIS ANSWER UNACCEPTABLE. INADVERTENT BRAKE APPLICATION BY THE VEHICLE WHEN THERE IS NO VEHICLES OR OBSTRUCTIONS IN CLOSE PROXIMITY IS A SAFETY HAZARD. DRIVERS RUN THE RISK OF BEING REAR ENDED BY THOSE DRIVERS FOLLOWING TO CLOSELY ESPECIALLY WHEN THE FOLLOWING DRIVER HAS AN EXPECTATION THAT THERE IS NO TRAFFIC SITUATION THAT WOULD NECESSITATE THE CAR IN FRONT TO APPLY THEIR BRAKES. AUTOMATIC BRAKING SYSTEMS SHOULD BE DEACTIVATED UNTIL BMW NA CAN RESOLVE THIS PROBLEM.

WAS DRIVING IN THE CITY ABOUT 40MPH, AND AUTOMATIC BRAKING SYSTEM ENGAGED BUT THERE WAS NO HAZARD. NO CAR NEAR BY IN FRONT, BACK, OR BOTH SIDES. THIS HAPPENED 2/26/20 AROUND 10AM PT TOOK CAR TO DEALERSHIP. THEY CLAIMED THE CAR WAS DIRTY ON WINDSHIELD AND IS THE ONLY POSSIBLE REASON. CLAIMED THEY WERE NOT ABLE TO RECREATE THE ISSUE

WITHOUT WARNING, THE DASHBOARD LIGHTS AND INDICATORS GO DARK. THE VEHICLE CAN BE STATIONARY OR IN MOTION WHEN IT HAPPENS. I HAVE CONTACTED THE DEALER, FIELDS BMW, TWICE. THE FIRST TIME THE SERVICE DEPARTMENT REPLACED THE BATTERY ON MY REMOTE KEY CONTROL, THE SECOND TIME SERVICE TOLD ME IT WAS A KNOWN PROBLEM AT BMW AND THEY WERE WORKING ON A SOFTWARE FIX. MY SECOND CONTACT WAS PROBABLY SIX WEEKS AGO, BUT IT HAPPENED AGAIN TWO DAYS AGO WHEN MY WIFE LOST THE DASHBOARD LIGHTS IN THE EVENING. IT IS VERY STARTLING (AND UNSAFE) TO LOSE THE DASHBOARD LIGHTS AND INDICATORS, ESPECIALLY AT NIGHT. NEITHER BMW NOR MY DEALER HAS INFORMED ME OF ANY PENDING SOFTWARE FIX.

WHILE DRIVING HOME JANUARY 11, 2020 AT APPROXIMATELY 8:30 PM ON A MAIN STREET THANKFULLY IN VERY LITTLE TRAFFIC, WHILE PROCEEDING TO TRAVEL THROUGH A TRAFFIC CONTROLLED INTERSECTION AT APPROXIMATELY 50 MPH THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED TO ME AND IF IT HAD BEEN A DAY/NIGHT WITH NORMAL HEAVY TRAFFIC, THE POSSIBILITY OF A REAR END COLLISION WOULD HAVE BEEN GREAT. PREVIOUSLY AS WELL AS DURING THIS OCCURRENCE, THE DRIVER IS FORCEFULLY PITCHED FORWARD BUT THE SIMULTANEOUS HIGH PITCHED SOUND DID NOT OCCUR AND I DID NOT NOTICE AN ICON FLASHING ON THE DASH AS BEFORE. THIS OCCURRENCE DID SEEM TO BE OF LONGER DURATION THAN THE PREVIOUS INCIDENT. THESE HAPPENED ON 1/11/2020 WITH THE TWO PREVIOUS INCIDENTS ON 12/02/19 AN 12/11/19 RESPECTIVELY.

THE ISSUE IS BECOMING MORE SYSTEMIC AND OCCURS MORE OFTEN. ISSUE IS AS FOLLOWS: 1) WHILE DRIVING, DIGITAL INSTRUMENTATION WILL GO COMPLETELY BLANK FOR A PERIOD OF TIME. THIS INCLUDES SPEEDOMETER, TACHOMETER, CLOCK, CRUISE CONTROL INFORMATION. BASICALLY, ANYTHING THAT IS ON THE SCREEN DISAPPEARS. 2) IN ADDITION TO THE INSTRUMENTATION MALFUNCTION, THE FOLLOWING SYSTEM FAILURES ARE INTERMITTENTLY OCCURRING (NO PATTERN DETECTED YET): ALL WHEEL DRIVE SYSTEM FAILURE (WHILE DRIVING) - WHEN DISPLAY DOES RESUME, VEHICLE WARNING SYSTEM INDICATES THE VEHICLE MAY BE DRIVEN, BUT THE ALL WHEEL DRIVE SYSTEM IS INOPERATIVE. PARK DISTANCE CONTROL (OCCURRED WHILE VEHICLE WAS STATIONARY) - WHEN DISPLAY DOES RESUME, VEHICLE WARNING SYSTEM INDICATES PDC SYSTEM IS INOPERATIVE. AUTO START/STOP FEATURE (OCCURRED WHILE VEHICLE WAS STATIONARY) - WHILE AT A STOP AND THE FAILURE OCCURRED, THE ENGINE DID SHUT DOWN INCORRECT AVERAGE MILEAGE DISPLAY - NORMAL MPG FOR THE VEHICLE IS CURRENTLY AROUND 24.2. VEHICLE WAS REPORTING AN AVERAGE MPG OF 9.7 PRIOR TO ONE FAILURE.

I WAS DRIVING AND HAD JUST ENTERED INTO HWY. I WAS TRAVELING APPROX 45-50MPH. THERE WERE NO OTHER VEHICLES AROUND, WHEN I SUDDENLY BEGAN HEARING A POPPING OR CLICKING SOUND, FOLLOWED BY WHAT SOUNDED LIKE AN EXPLOSION. I COULD HEAR GLASS SHATTERING ABOVE MY HEAD, BUT WAS PROTECTED FROM INJURY BECAUSE THE SUNROOF SHADE WAS CLOSED. I SLOWED DOWN AND PULLED OFF THE HWY AT THE NEXT EXIT RAMP, GOT OUT OF THE VEHICLE TO INSPECT AND SAW A HUGE GAPING HOLE IN THE SUNROOF.

PUT THE CAR IN PARK, IN A DRIVEWAY WITH A SLIGHT INCLINE, TURNED OFF THE IGNITION, AND WENT INTO THE HOUSE. THE CAR ENGAGED AND ROLLED DOWN THE HILL. PULLED IT BACK UP THE DRIVEWAY, AND TWO MORE TIMES PUT IT IN PARK, TURNED OFF THE IGNITION, AND THE CAR ENGAGED AND ROLLED DOWN THE DRIVEWAY.

WHILE DRIVING ON A BUSY CITY STREET IN MOVING TRAFFIC THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED WITHOUT CAUSE. THE VEHICLE WAS TRAVELLING AT APPROXIMATELY 50 MPH WITHOUT ANOTHER VEHICLE OR OBSTACLE NEAR THE VEHICLE. THIS CAUSED THE VEHICLE TO SUDDENLY PITCH FORWARD, THROWING THE DRIVER FORWARD WITH THE FORCEFUL MORE WHILE SIMULTANEOUSLY MAKING A HIGH PITCHED SCREECHING SOUND AND FLASHING A DASHBOARD ICON. THIS HAS HAPPENED ON TWO SEPARATE OCCASIONS, 12/02/19 AND AGAIN ON 12/11/19.

THE ACTIVE SAFETY FEATURE (LANE ASSIST) DID NOT VIBRATE THE STEERING WHEEL AS ADVERTISED BY THE MANUFACTURER.

THE CAR HAS A WARNING SYSTEM THAT HAS A PROXMITY SYSTEM. THE CAR AT LEAST ONCE A MONTH BRAKES WHILE DRIVING INDICATING A CAR OR OBSTICLE IN FRONT OF ME. NOTHING HAS BEEN IN FRONT OF ME WHILE THE CAR SELF BRAKES. THE DEALERSHIP SAID IT MUST OF BEEN DUE TO FOG. WITH THE REPEATED PROBLEM NO FOG OR BAD WEATHER EXISTED.

THIS CAR WAS BOUGHT BRAND NEW IN JAN 2019 AND SINCE BUYING THERE WERE 3 INCIDENTS OF WINDSHIELD DAMAGES ALL 3 TIMES BY CHIPS HITTING THE GLASS. 2 TIMES IT WAS REPLACED BY THE OEM GLASS, HOWEVER I AM WORRIED ABOUT SAFETY, IT APPEARS THAT THIS CAR'S GLASS IS MORE FRAGILE THAN OTHERS. I HAVE ALSO OWNED OTHER CARS AND DRIVE ON SAME ROAD UNDER SAME CONDITION, HOWEVER THIS HAS NEVER HAPPENED WITH ANY OTHER CLASS. I WOULD BE INTERESTED IF NEW BMW X3S ARE MORE PRONE FOR WINDSHIELD RELATED DAMAGES

THE DIGITAL SPEEDOMETER READS IN KILOMETERS PER HOUR, INSTEAD OF MILES PER HOUR, SO I DO NOT KNOW HOW FAST I AM GOING. A COUPLE OF MONTHS AGO, BMW ISSUED A RECALL RELATED TO THE REVERSE CAMERA ON THE 2019 X3. TO REPAIR THIS RECALL, THE SOFTWARE IN THE CAR HAD TO BE UPGRADED. AFTER THE DEALERSHIP REPAIRED THE RECALL ISSUE AND UPGRADED THE SOFTWARE, THE DIGITAL SPEEDOMETER MALFUNCTIONED. THE SPEEDOMETER DEFAULTED TO KILOMETERS PER HOUR EVERY TIME I STARTED THE CAR. IT WOULD NOT STAY ON MILES PER HOUR. THUS, AFTER EVERY START, I WOULD HAVE TO GO INTO THE MAIN MENU AND SWITCH THE DIGITAL SPEEDOMETER TO MILES PER HOUR. I TOOK MY CAR INTO THE DEALERSHIP TODAY TO FIX THE SPEEDOMETER ISSUE (SO IT WOULD STAY ON MILES PER HOUR), AND THEY MADE THE SITUATION WORSE. THE OPTION TO SWITCH THE DIGITAL SPEEDOMETER FROM KILOMETERS PER HOUR AFTER EVERY START TO MILES PER HOUR HAS DISAPPEARED. THE DIGITAL SPEEDOMETER IS NOW PERMANENTLY STUCK IN KILOMETERS PER HOUR (AND CANNOT BE SWITCHED TO MILES PER HOUR). BECAUSE OF THIS ISSUE, I DO NOT KNOW HOW FAST I AM GOING (WHICH IS A MAJOR SAFETY ISSUE), AND ALSO MAKES IT DIFFICULT FOR ME TO KNOW IF I AM BREAKING THE SPEED LIMIT AND THUS SUSCEPTIBLE TO GETTING A SPEEDING TICKET. THE DEALERSHIP ADVISED ME THAT DOZENS, IF NOT HUNDREDS OF PEOPLE, HAVE COMPLAINED ABOUT THE ISSUE AND BMW IS WORKING ON A SOFTWARE FIX, BUT ADVISED THAT IT COULD TAKE MONTHS. I FIND THIS ABSURD FOR A SIGNIFICANT SAFETY ISSUE. THERE IS AN ANALOG SPEEDOMETER IN THE DASH THAT IS IN MPH, BUT IT IS DIFFICULT TO READ AND NOT SPECIFIC ENOUGH (IT INCREASES BY 20 MPH; FOR EXAMPLE, 0, 20, 40, 60, 80, ETC.). THE ANALOG SPEEDOMETER DOES NOT HAVE SUFFICIENT SPECIFICITY TO TELL WHETHER I AM GOING 22 OR 39 MPH. THE DESIGN OF THE ANALOG SPEEDOMETER IS EXTREMELY POOR AND CANNOT BE RELIED UPON TO DETERMINE ACTUAL SPEED, WHICH IS WHY THE DIGITAL SPEEDOMETER IS CRITICAL.

AUTOMATIC BRAKING SPONTANEOUSLY ACTIVATED WITHOUT CAUSE. HAPPENED 2 TIMES. MOST RECENT INCIDENT CAUSED INJURIES TO THE DRIVER AND ALMOST CAUSED A SEVERE ACCIDENT. THIS IS A FULL STOP FROM APPROXIMATELY 40 MPH

FRONTAL COLLISION DETECTION EITHER DOES NOT WORK OR IS GIVING FALSE ALARMS. IT DIES NOT WARN WHEN THE VEHICLE IN FRONT IS IN CLOSE PROXIMITY AS IT IS DESIGNED TO DO SO. AT RANDOM TIMES IT WILL GIVE A FALSE NOTIFICATION. THIS IS MORE PREVALENT IF THE VEHICLE IS AT A STEEP ANGLE.

I PURCHASED A NEW 2019 BMW X3 XDRIVE 30I MIDSIZE SUV ON AUGUST 31, 2019. I SPECIFICALLY CHOSE THE DRIVER ASSIST OPTION THAT INCLUDES BOTH LANE DEPARTURE AND BLIND SPOT WARNING FEATURES. UPON TESTING TO VERIFY THAT THESE FEATURES WERE FUNCTIONING PROPERLY, I DISCOVERED THAT THE STEERING WHEEL VIBRATION WARNING FEATURE DID NOT WORK. NO VIBRATION AT ALL WAS DETECTED WHENEVER I CHANGED LANES EVEN THOUGH I SET THE DESIRED VIBRATION LEVEL TO THE HIGHEST SETTING AND I WAS VERY CAREFUL TO DRIVE AT A SPEED, 50 MPH, FOR WHICH THE FEATURE SHOULD BE ACTIVE. THIS WAS ALSO TRUE OF THE BLIND SPOT WARNING--NO VIBRATION DETECTED. I VERIFIED THAT BOTH SAFETY SYSTEMS HAD ACTIVATED BY OBSERVING THE APPEARANCE OF THE LANE DEPARTURE ICON IN THE INSTRUMENT PANEL AND THE ILLUMINATION OF THE TRIANGULAR LIGHT IN THE OUTSIDE MIRRORS UPON APPROACH OF A VEHICLE IN THE ADJACENT LANE. HOWEVER, NO VIBRATION WAS DETECTED IN THE STEERING WHEEL WHEN I PURPOSELY CHANGED LANES WITHOUT SIGNALING ON TESTING THE LANE DEPARTURE FEATURE OR WHEN I SIGNALED TO CHANGE LANES WITH ANOTHER CAR IN THE BLIND SPOT IN TESTING THE BLIND SPOT FEATURE. THE BLIND SPOT VISUAL WARNING LIGHTS IN BOTH OUTSIDE MIRRORS WORKED OK, BUT NO VIBRATION WAS DETECTED WHEN SIGNALING TO CHANGE LANES. I REPORTED THIS TO THE DEALERSHIP AND THEIR DIAGNOSIS WAS A FAULTY MOTOR THAT GENERATES THE STEERING MECHANISM VIBRATION. A NEW PART IN ON ORDER. I'M REPORTING THIS TO ALERT OTHERS WHO MAY NOT HAVE TESTED FOR PROPER FUNCTIONALITY OF THESE SAFETY FEATURES. ONE HAS A VISUAL WARNING FOR THE BLIND SPOT FEATURE TO BACKUP THE STEERING MECHANISM VIBRATION, BUT NOT SO FOR THE LANE DEPARTURE. THE ABSENCE OF VIBRATION COULD BE A SIGNIFICANT SAFETY ISSUE FOR ANYONE DEPENDING ON THE PROPER OPERATION OF THIS FEATURE.

BACKUP CAMERA NOT ON WHEN REVERSING: 1. ~AUG. 2019 WHEN I REVERSED MY CAR, THE BACKUP CAMERA DID NOT SHOW UP. MY CAR WAS IN BMW SPRINGFIELD NJ FOR REPAIR FROM 25 TO 27NOV2019. I WAS TOLD THERE WAS A RECALL (NHTSA CAMPAIGN ID 19V684000) AND SOFTWARE WAS UPDATED. 2.PROBLEM STILL EXISTED, MY CAR WAS IN SAME DEALERSHIP FOR REPAIR ON10FEB2020. 3. RAISED MY CONCERN (LEMON LAW) TO BMW CORPORATE, BMW ARRANGED MY CAR FOR REPAIR ON MAR. 19. 2020 AFTER THE REPAIR, MY REAR CAMERA VIEW WAS BACK BUT THE LEFT IMAGE (SENSING OBSTACLE WAS MISSING). 4. MY CAR WAS IN BMW ON APR. 9 2020 FOR REPAIR, STILL NOT WORKING. 5. MY CAR WAS IN BMW FOR PAIR ON MAY 26, 2020 AND I WAS TOLD TO WAIT THE COMPUTER TO BOOT UP AND THEN DRIVE. 6. I FOLLOWED BMW'S ADVICE, THE LEFT IMAGE (SENSING OBSTACLE WAS MISSING) IS BACK WITHOUT ANY PROBLEM, BUT MY REAR VIEW IMAGE SOMETIME DID NOT SHOW UP. I THINK THE LACK OF AN IMAGE IN THE BACK-UP CAMERA DISPLAY INCREASES THE RISK OF A CRASH, WHICH NEEDS FURTHER INVESTIGATION. PICTURE IS ATTACHED, SHOWING THE WHOLE BACKUP PROCESS, THE REAR VIEW CAMERA WAS MISSING THE IMAGE (~1MIN).

AT 9AM THIS MORNING THE HATCH BACK HAD BEEN OPEN FOR AN UNKNOWN AMOUNT OF TIME. I CLOSED AND LOCKED THE CAR AND AT 3:30PM THIS AFTERNOON THE HATCH HAD POPPED OPEN AGAIN. THIS IS THE FOURTH REPORT OF THE SAME ISSUE THIS WEEK.

HATCH BACK OPENS RANDOMLY. KEY FOBS WERE NO WHERE NEAR VEHICLE AS IT WAS PARKED IN OUR UNDERGROUND GARAGE.

BACK HATCH DOOR OPENS RANDOMLY. IT WAS PARKED OVERNIGHT AND STATIONERY BUT NEIGHBOR REPORTED IT OPEN THIS MORNING.,

TAIL GATE OPENS RANDOMLY WHEN CAR IS PARKED AND STATIONARY. TAIL GATE HAS ALSO OPENED WHEN TRAVELING AT A LOW SPEED (UNDER 30 MPH). ISSUE HAS HAPPENED MULTIPLE TIMES SINCE PURCHASE OF VEHICLE. RETURNED TO DEALER TO ADDRESS ISSUE BUT WAS TOLD THERE WAS NO ISSUE. *TR

WHILE REVERSING OUR CAR IN OUR GARAGE, THE CAR TRUNK POP OPEN AND HIT OUR GARAGE ROOF CREATING SCRATCHES AND PEELED PAINT ON THE TRUNK LID.

FIRST PROBLEM IS THAT ONE THREE SEPARATE OCCASSIONS MY REAR HATCH/TAILGATE HAS OPENED ON ITS OWN WHILE PARKED. EACH OF THE THREE TIMES THE CAR WAS PARKED IN THE GARAGE AND HAS HIT MY GARAGE DOOR CAUSING DAMAGE. WHILE IN THE GARAGE, MY KEYS WERE INSIDE THE HOUSE AND NO BUTTONS WERE PUSHED ON THE KEY FOB. I HAVE COMPLAINED TO THE DEALER ABOUT THIS ISSUE TWICE NOW AND HAVE NOT HAD SUCCESS IN SOLVING THE ISSUE. SECOND PROBLEM IS THAT THE SEAT VENTILATION ON THE PASSENGER SEAT HAS FAILED THREE TIMES. EACH TIME THE FANS WITHIN THE SEAT THAT ACTIVATE TO PUSH AIR THROUGH THE VENTS SOUND LIKE THEY ARE TEARING THROUGH THE SEAT. EACH TIME THE DEALER HAS REPAIRED THE ISSUE, ONLY FOR IT TO RETURN AGAIN. THE CAR IS GOING TO THE DEALER ONCE AGAIN AFTER I ASKED FOR THEM TO ESCALATE THIS ISSUE. I HAVE NOT YET HAD THE CAR ONE YEAR. MY PURCHASE DATE WAS IN SEPTEMBER 2018.

TRUNK POPS OPEN BY ITSELF MANY TIMES WHILE PARKING

I'M HAVING ISSUES WITH THE SUV'S "HATCH" DOOR OPENING ON IT'S OWN. I'VE OWNED THE CAR SINCE FEB 2019. TWICE IT HAS OPENED ON ITS OWN WHILE PARKED. YESTERDAY MORNING, IT OPENED WHILE I WAS DRIVING IN SLOW TRAFFIC ON A VERY BUSY ROAD DURING RUSH HOUR, AND I HAD A LOT OF THINGS IN THE TRUNK. THE HATCH WOULD NOT CLOSE WITH THE BUTTON ON THE ARMREST, NOR WITH THE KEY FOB. I HAD TO PULL OVER AND GET OUT, AND CLOSE IT BY PRESSING THE BUTTON ON THE HATCH DOOR ITSELF.

THE CHECK ENGINE LIGHT ILLUMINATED WHICH RESULTED IN A FAULT WITH THE MECHANICAL RADIATOR FLAPS NOT OPENING OR CLOSING PROPERLY. THE MANUFACTURER HAS DELAYED A FIX FOR SIX WEEKS NOW WHILE THEY ARE FIXING OTHER MODELS THAT MAY HAVE HAD A HIGHER SALES PRICE. CHILDREN ARE PRESENT IN THE VEHICLE AND DRIVING WITH A 'CHECK ENGINE' LIGHT ILLUMINATED IS DISCOMFORTING.

THIS VEHICLE HAS THE 'LANE DEPARTURE FEATURE WARNING" . THIS FEATURE HAS 3 SETTINGS,FROM LIGHT TO STRONG. ON THE FIRST TWO SETTINGS THE STEERING WHEEL DOES NOT VIBRATE AT ALL, ON THE STRONGEST SETTING THE VIBRATION FOR THE MOST PART CANNOT BE FELT EITHER. I HAD A 2014 X5, STEERING WHEEL DEFINITELY HAD A PRONOUNCED VIBRATION THAT WAS FELT. BROUGHT IT BACK TO BMW, ENGINEERS SAY THAT THEY HAD COMPLAINTS THAT THE X5 VIBRATION WAS TO SEVERE SO THEY MADE IT LESS OBTRUSIVE. IF YOU HAVE THREE MODES OF OPERATION AND TWO MODES DO NOT WORK AT ALL, AND THEIR STRONGEST MODE IS BARELY PERCEPTIBLE , THIS SAFETY FEATURE IS NOT WORKING, ESPECIALLY IF YOU ARE DEPENDING ON IT. I HAVE TRIED IT AT ALL SPEEDS, ACTUALLY THE FASTER YOU ARE GOING ESPECIALLY ABOVE 55 MPH, YOU DO NOT FEEL THE STEERING WHEEL VIBRATE AT ALL.

THE LANE DEPARTURE WARNING SYSTEM ON MY NEW BMW X3 (PURCHASED MAY 3, 2019) DOES NOT WORK. THIS IS A NON-TRIVIAL FAILURE IN BMW'S SO-CALLED "INTELLIGENT SAFETY SYSTEM." THE RESPONSE I'VE RECEIVED SO FAR FROM MY BMW DEALER IN OCALA, FLORIDA IS UNSATISFACTORY. THEY INSIST IT IS WORKING, JUST AT A SLIGHT VIBRATION. I FEEL NO VIBRATION, AND HAVE HAD SEVERAL PEOPLE DRIVE THE CAR AND AGREE. DURING A LAPSE IN CONCENTRATION ' WHICH IS WHAT THIS FEATURE IS INTENDED FOR ' THERE IS NO WARNING OF LANE DEPARTURE. IT'S NOT A SAFETY FEATURE IF IT DOESN'T WORK. I FIND IT HARD TO BELIEVE THAT BMW SAFETY ENGINEERS WOULD WANT THE FUNCTION TO BE IMPERCEPTIBLE EVEN AT THE "STRONG" SETTING. BMW APPARENTLY THINKS THIS FEATURE IS IMPORTANT, AS THE COMPANY PLACED AN ASSOCIATED LIGHTED BUTTON RIGHT IN THE MIDDLE OF THE DASHBOARD! PERHAPS THEY ARE WAITING FOR SOMEONE TO GET HURT OR DIE BEFORE ACTING. PLEASE RESEARCH THIS PROBLEM ON BEHALF OF CUSTOMERS BEFORE THAT HAPPENS. THANK YOU.

THE PLASTIC COVERS OVER THE LOWER CHILD SAFETY RESTRAINT BUCKLES RIPPED OUT DURING DRIVING, CAUSING THE CHILD SEAT TO BECOME LOOSE AND UNSAFE. THE ANGLE OF THESE COVERS FORCES THE CHILD SEAT LOWER BUCKLE TO ANGLE HORIZONTALLY OUTWARDS. THESE COVERS ARE ONLY SECURED BY A THIN PLASTIC TAB, SO IF THE PRESSURE OF THE STRAP PULLS UPWARDS ON THE COVER AND BREAKS THE TAB DURING AN ACCIDENT OR REGULAR USAGE, THE CHILD SEAT STRAPS WILL BECOME LOOSE AND THE CHILD WILL BE AT SERIOUS RISK OF INJURY. THE CHILD SEAT I HAD THIS HAPPEN WITH WAS A COMMON, BEST-SELLING BRAND IN BOTH THE U.S. AND EUROPE. THERE WAS NO FAILURE WITH THE SEAT ITSELF.

AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED WITHOUT CAUSE. THERE WAS NO VEHICLE OR OTHER OBJECT IN FRONT OF MY VEHICLE NEVERTHELESS THE BRAKES WERE AUTOMATICALLY EMPLOYED SUDDENLY SLOWING THE CAR. SPEED AT TIME OF THE EVENT WAS APPROXIMATELY 50-60 MPH. THERE WAS A WARNING SIGNAL AND DASHBOARD ICON FOR THE AEB SYSTEM.

WHEN SLOWLY DRIVING UP A HILL, THE TAILGATE OPENED AND THE CONTENTS IN THE BACK FELL OUT.

THE TAILGATE OPENS ON ITS OWN. THIS HAPPENS WITHOUT THE KEY FOB BEING NEAR A PERSON OR ANYTHING PRESSING ON IT. THIS IS A SERIOUS SAFETY ISSUE AND BMW DEALERS WILL NOT FIX IT, IF THEY DO NOT SEE IT IN PERSON. SO, FAR THIS HAS OCCURRED SEVERAL TIMES WHILE THE VEHICLE WAS PARKED IN A DRIVEWAY OR IN A PARKING LOT.