2020 BMW X4 Complaint Log

The contact owns a 2020 BMW X4. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.

-Electrical damage due to leak. Water entered through the roof shark fin antenna, leading to corrosion /severe water damage to the Telematics Communication Box Module. -Failure of BMW Emergency SOS Call System, GPS, and Microphone/ Voice for hands-free access. -Warning notification on dashboard "Emergency SOS Malfunction" -Vehicle taken to BMW certified service, told that water was coming from the roof antenna, shortening the TCB

I am filing a complaint regarding what I believe is a manufacturer defect in my BMW vehicle. During a recent visit to an authorized BMW dealership for a routine oil change, I was informed that the front tension joints (tension struts) must be replaced because the rubber bushings/gaskets are cracked and leaking fluid. My vehicle has fewer than 33,000 miles, and I drive infrequently. This was missed during the last oil change which was 6-8k miles ago. This type of failure at such low mileage is unreasonable and inconsistent with normal wear and tear. The dealership quoted approximately $1,800 plus tax, not sure if it includes a required wheel alignment, to repair the issue. BMW has declined responsibility and stated the damage could caused by road conditions. However, after researching this issue, I have found that premature failure of BMW front tension strut bushings is a widely reported and recurring problem affecting many BMW vehicles at low mileage. This indicates a design or manufacturing defect, not misuse. This defect presents a serious safety risk, as failed or leaking tension joints can lead to: Loss of steering control Poor braking stability Increased risk of crash Despite the known nature of this problem, BMW has not issued a recall or provided coverage, placing the financial burden and safety risk on consumers. I am requesting that this issue be formally investigated and that BMW be held accountable for repairing or reimbursing this defect, as it poses a potential vehicle safety hazard and appears to be systemic.

I went to the car wash and when I turned my car back on it stated the the Driver's Restraints system malfunction.

The Oil filter housing on my BMW X4 failed randomly while parked over night causing my vehicle to be depleted off coolant. If you want to inspect the part you will have to reach out to bmw of Columbus for documentation and I can provide the record for repair once complete.This caused my vehicle to be immobilized. If my vehicle had been on the road like previously I would’ve been stranded. There were no warning lights or leaks prior to the vehicle malfunctioning. I ubered to get coolant and once filling the reservoir the coolant immediately leaked out resulting in me needing a tow to the dealership. This problem has been reproduced with many dealers as there’s numerous of report of this online and I believe the dealer has inspected this part but is refusing to replace or recall this part under any type of program or create any type of solution to make this not happen again. There wasn’t any small leaks or warning lights shown before this issue spawned all at once then after showing the low coolant light.

Seatbelt driver restraint malfunctioning light came on .

The contact owns a 2020 BMW X4. The contact stated that while driving at an undisclosed speed, the "Restrain System Fault" message was displayed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the driver's side seat belt. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V164000 (Seat Belt, Air Bags) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.

My bmw x4M competition 2020 has pop off a sign that said chassis possible continue driving . It put me in sport suspension and it off traction mode . It is very dangerous for me to drive because in a snow or rainy day it very slippery and sometime I almost cash because slip indicators turn on . I cannot turn it off to drive safe and vehicle drive very different .

I own the car since brand new from dealership and never have incident. Couple weeks ago, started having issues with digital main instruments panel. Suddenly when I turn on the car in the morning the dash simply does not work. I got alert saying one the safety system is malfunctioning but not say what it was specifically. After 5 min the engine is on the main dash back to work normally, and all the alerts disappear. I have checked faulty codes and I see faulty code record to identify what would be. I would report as safety incident as the failure is Randon and sometimes happen when I park the car in the office or anytime and I have to drive with no panel instruments working back to home. I have taken the bar back to dealership for investigation and they want to charge me $180 USD just for diagnose as it's out of warranty. I also taken to independent shop but it's hard to diagnose as the vehicle is reporting no fault on their system. A car with low milage should not been happening such major failure and I'm frustrated with the risk of driving a car couple miles without knowing my speed or fuel level. Appreciate your support .

The contact owns a 2020 BMW X4. The contact stated that while driving at 65 MPH, the vehicle inadvertently lost motive power. Upon restarting the vehicle, the vehicle failed to accelerate properly. The drivetrain malfunction warning light was illuminated on the instrument panel. The vehicle was towed to the dealer, who determined that the rear differential had disconnected from the drive shaft. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 58,000.

THE CARS SCREENS DIM TO A POINT WHERE YOU CANT SEE THE SCREENS CLEARLY SPECIFICALLY DURING THE DAY WHEN YOU DRIVE THRU A AREA WITH TREES OR SHADE. THE CAR SCREENS DIM EVEN WHEN IN REVERSE AND YOU COULD POSSIBLY HIT A PERSON , ANIMAL, AND OR A CAR. THEN WHEN YOU GO IN DIRECT SUNLIGHT ITS BACK TO NORMAL. AT NIGHT ITS ALL DIMMED EVEN ON THE STRONGEST LIGHT SETTINGS WHEN YOU ARE LOOKING ON THE ROAD THE STREET LIGHTS AND STOP LIGHTS ARE BRIGHT NOWADAYS BUT WHEN YOU LOOK AT YOUR EXTREMELY DIMMED SCREENS YOUR EYES CANT FOCUS AND IT CAUSES YOU TO LOSE CONTROL AND POSSIBLY CRASH AND HURT AND OR KILL A PERSON OR YOURSELF!! THIS NEEDS TO BE ADDRESSED ASAP! PEOPLE ARE COMPLAINING ON BMW FORUMS AND BMW IS AWARE BUT DOES NOTHING!!!!!

ON JUNE 21, 2020, ON A CITY STREET. MY WHITE BMW WAS TRAVELING WESTWARD AND A BLACK BMW WAS TRAVELING SOUTHBOUND. THE BLACK BMW RAN ITS RED LIGHT TO MY GREEN LIGHT. WHEN WE COLLIDED IN THE INTERSECTION THE COMPLETE FRONT END OF MY WHITE BMW IMPACTED THE BLACK BMW DRIVER'S SIDE, FROM APPROXIMATELY FROM THE FRONT TIRE, TO JUST INTO ITS REAR DOOR. THAT IMPACT CAUSED THE BLACK BMW'S SIDE AIRBAGS TO DEPLOY, AND EITHER AT THE SAME TIME OR UPON A SUBSEQUENT COLLISION WITH A BOLLARD, ITS FRONT AIRBAGS DEPLOYED ALSO. TO MY SHOCK AND DISMAY, NON OF THE AIRBAGS IN MY WHITE BMW DEPLOYED,. ALL AIRBAGS ARE STILL IN THEIR RESPECTIVE STORAGE COMPARTMENTS. ADDITIONALLY, I HAVE HIGHLIGHTED SEVERAL OTHER STANDARD SAFETY FEATURES OF THE CAR THAT DID NOT PERFORM ITS DESIGNATED FUNCTION EITHER. I WOULD LIKE YOU TO INVESTIGATE WHY THESE SYSTEMS FAILED ME. THANK YOU *TR

JUST BOUGHT THE CAR. THE HATCHBACK OPENED WHILE DRIVING. BMW REPROGRAMMED KEY FOB SO NEED TO PRESS CAR OPEN THEN HATCH OPEN. BUT THE ALARM GOES OFF ALL THE TIME AND CAR UNLOCKS IF ANYTHING PRESSES ON KEY FOB. BMW SAID KEEP MY FOB IN A LEATHER CASE IN MY COAT OR POCKET. THAT HELPED BUT STILL HAPPENS DUE TO DESIGN OF KEY FOB . I AM STILL WORRIED THE TRUCK WILL OPEN WHEN DRIVIN* AS IT DID TWICE. VERY DANGEROUS.