There are 1 stored owner reports matching the suspension leading-label group for the 2021 BMW X4 in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 1 of 1 matching reports.
Open the full vehicle complaint log (all categories)What component or system failed or malfunctioned, and is it available for inspection upon request? - Suspension How was your safety or the safety of others put at risk? - Its giving head ache and body pain, driver & passengers are jumping / shaking / feeling very uncomfortable Has the problem been reproduced or confirmed by a dealer or independent service center? - Dealer mentioned all good, it designed this way Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - yes by BMW Service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No The car's performance and handling is good, but the biggest concern is with suspension. Bad experience in the driver's seat and more bad in the passenger seat. I understand if the suspension is not performing in sport mode, but even in comfort mode the suspension is not even working 10%. Really frustrated and getting depressed. Why is it mentioned as comfort mode and not doing the intended job ? Why is the car being advertised and sold as it has Adaptive suspension ? really the car has suspension ? The car is wobbling / shaking and very rough even for very small bumps / uneven surfaces (the car is just falling into it). It gives a headache when driving on a speed breaker even at 5 MPH. I really feel like the car has no suspension. Mentioning and selling with comfort mode where it is not doing the intended job is definitely a defective and design flaw. I would not have purchased it if it does not has comfort mode. Its happening all the time and from 5 to 70 mile speed. Please help me on this.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.