There are 5 owner-reported body & structure complaints for the 2004 BMW X5in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
THE VEHICLE STARTED SMOKING FROM UNDER THE HOOD WHILE DRIVING IN TOWN TO THE POST OFFICE. UPON PARKING THE VEHICLE AT THE POST OFFICE, IT CAUGHT FIRE UNDER THE HOOD AND THE FIRE DEPT. HAD TO BE CALLED TO FORCE OPEN THE HOOD TO PUT OUT THE FIRE. THE ENTIRE FRONT OF THE VEHICLE WAS DAMAGED IN FRONT OF THE FIRE WALL. THE USPS MOVED EMPLOYEES/CUSTOMERS TO THE REAR OF THE BUILDING FOR PRECAUTION OF EXPLOSION AND SMOKE INHALATION OF THE BURNING PLASTIC, RUBBER AND RELATED PARTS. IT WAS FORTUNATE I COULD QUICKLY PARK RATHER THAN BEING ON THE HIGHWAY.
RECENTLY PURCHASED THIS VEHICLE USED, THE EXTERNAL DRIVER DOOR LATCH NOT WORKING, HAVE TO CLIMB OVER FROM PASSENGER SIDE OF VEHICLE, THIS IS RIDICULOUS, THIS IS ONE OF SEVERAL ISSUES I AM HAVING WITH THIS VEHICLE. I HAVE DONE SOME RESEARCH AND SEE THIS IS COMMON PROBLEM AND IT SHOULD BE ADDRESSED BY BMW. I HAVE HAD 2 OTHER USED VEHICLES WHICH BOTH HAVE LASTED ME 10 YEARS FROM THE DATES I PURCHASED THEM (AND THEY WERE ALREADY 8 AND 10 YEARS OLD. THIS IS MY FIRST BMW AND MIGHT BE MY LAST IF BMW DOES NOT TAKE ISSUES WITH THEIR VEHICLES SERIOUSLY AND HELP CONSUMERS. I AM SO SURPRISED AND DISAPPOINTED BY ALL OF THE ISSUES THAT HAVE BEEN IGNORED. THE DIFFERENCE COULD BE BIG BECAUSE THEY COULD LOSE ALOT OF WOULD-BE LOYAL CONSUMERS. *TR
TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THERE WAS WATER ENTERING THE VEHICLE THROUGH THE FRONT WINDSHIELD, ONTO THE INSTRUMENT PANEL, INTO THE GLOVE COMPARTMENT AND ONTO THE FLOORBOARD OF THE VEHICLE. THE DEALER ADVISED HE WOULD NEED TO RUN A DIAGNOSTIC TEST FOR THE FAILURE BEFORE PROCEEDING WITH ANY REPAIRS. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE DIAGNOSTIC TEST PERFORMED AT HIS EXPENSE. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 17,000.
TL*THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT WHEN HE CLOSED THE TRUNK, HIS FINGER GOT CAUGHT DUE TO A MANUFACTURER DEFECT. HE OPENED THE HATCH AND IT CAME DOWN FORCEFULLY ONTO HIS FINGER. THE FAILURE OCCURRED ONCE ONE YEAR AGO AND DAMAGED THE CONTACT'S FINGER. HE STATED THAT THE LID NEEDS TO BE OPENED COMPLETELY AND HALFWAY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 31,000 AND CURRENT MILEAGE WAS 43,000.
OUR 2004, BMW X-5 DOOR JAMMED ON THE FRONT PASSENGER SIDE. I HAVE CONTACTED BMW, BUT THEY DENIED ANY PROBLEMS CONCERNING DOORS JAMMING. HOWEVER, I CONDUCTED AN INTERNET SEARCH AND FOUND NUMEROUS POSTINGS DISCUSSING THE DOOR JAMMING. I ADVISED BMW THAT I FEEL LIKE MY FAMILIES SAFETY IS AT RISK DUE TO THE DOOR FAILURE. I ASKED THEM TO PLEASE NOTE THAT THIS WAS A SAFETY RISK AND COULD PUT MY FAMILY AT RISK. THIS IS MY ONLY VEHICLE THAT I HAVE TO TRANSPORT MY FAMILY, DUE TO MY HUSBAND BEING ACTIVATED WITH THE MILITARY. BMW DENIED ANY PROBLEMS WITH THE DOOR. NONE OF THE PASSENGER DOORS CAN BE OPENED WITH A MANUAL KEY OR A MANUAL RELEASE. NONE OF THE DEVICES ON THE VEHICLE WILL OPEN THE PASSENGER DOOR. NOTHING WORKS. WE CAN'T REMOVE THE PANEL, BECAUSE WE CAN'T OPEN THE DOOR. THIS IS A MAJOR SAFETY RISK AND I FEAR THAT MY FAMILY AND NUMEROUS OTHER FAMILIES LIVES ARE AT RISK DUE TO THIS PROBLEM. I AM REQUESTING IMMEDIATE ASSISTANCE AND AN INVESTIGATION REGARDING THE BMW DOOR FAILURE. THE PROBLEM STARTED, WITH A DELAY IN THE DOOR UNLOCKING UPON PRESSING THE BUTTONS TO OPEN THE DOOR. THEN, IT JUST STOPPED WORKING COMPLETELY. I TRIED TO GET AN APPOINTMENT WITH THE LOCAL BMW DEALERSHIP, BUT IT WOULD BE WEEKS BEFORE I COULD GET ASSISTANCE. AND I HAVE BEEN ADVISED THAT THIS EXPENSE WILL COME OUT OF MY POCKET, B/C IT'S NOT LISTED AS A RECALL OR SAFETY HAZARD. HOW CAN A DOOR FAILURE NOT BE A SAFETY HAZARD? *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026