2012 BMW X5 Complaint Log

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE DEALER WAS UNABLE TO SUPPLY THE PARTS AND SCHEDULE THE RECALL REPAIR APPOINTMENT. THE MANUFACTURER AND THE DEALER INDICATED THAT THERE WAS AN INTERIM REPAIR UNTIL THE PERMANENT REPAIR SOLUTION BECAME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL HAVE A RECALL FROM 3/16 FOR THE DRIVER'S AIRBAG. HAVE A RECALL FROM 3/17 FOR PASSENGER AIRBAG. BMW REPEATEDLY STATES THEY HAVE NO PARTS. RECEIVED RECALL 4/17 FOR FAULTY UNIVERSAL JOINTS. DRIVESHAFT NEEDS TO BE REPLACED. BMW STATES NO PARTS AVAILABLE.

TAKATA RECALL: I RECEIVED MY LETTER NOTIFYING ME OF THE RECALL MARCH 2016. THE DATE FOR REPLACEMENT HAS BEEN PUSHED OUT FROM BY THE END OF 2016 TO MARCH 2017 AND WHEN I CALLED IN MAY 2017 I WAS ADVISED THAT MY PASSENGER AIRBAG ALSO HAS BEEN RECALLED. THE CURRENT REPLACEMENT TIME IS NOW SEPTEMBER FOR THE DRIVERS SIDE AND DECEMBER FOR THE PASSENGER SIDE. I AM CONCERNED ABOUT THE SAFETY OF MY VEHICLE WHEN THE REPLACEMENT CONTINUES TO BE EXTENDED.

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF ROCKLAND, MASSACHUSETTS WAS MADE AWARE OF THE RECALL ON THREE OCCASIONS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE PARTS FOR THE AIR BAGS WOULD BE AVAILABLE IN FALL OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS).

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/02/17*LJ *CN

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5 THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NOTIFIED OF RECALL CAMPAIGN NO. 16V-071 ON MARCH 2016. AS OF NOVEMBER 2016 REPAIR HAS NOT BEEN PERFORMED AFTER MANY REQUESTS. DEALER SAYS PARTS ARE NOT AVAILABLE. WHAT RECOURSE/ALTERNATIVE DO I HAVE TO MAKE DEALER/MANUFACTURER COMPLY?

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RALLEY BMW OF WESTBURY, NEW YORK) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I HAVE BEEN WAITING OVER A YEAR. FOR THE NEW REPLACEMENT AIR BAG. EVERY TIME I CONTACT THE HENDRICK BMW DEALER IN CHARLOTTE, NC FROM WHO I PURCHASED THE CAR, THEY TELL ME THE PARTS NEEDED TO FIX THE PROBLEM ARE NOT AVAILABLE AND HAVE NEVER BEEN AVAILABLE. I FIND THIS HARD TO BELIEVE AS IT HAS BEEN OVER A YEAR. SINCE I RECEIVED THE RECALL NOTIFICATION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BMW OF ALEXANDRIA DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AT ANY BMW DEALER DUE TO THE AIR BAG MANUFACTURER NOT PROVIDING PARTS FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS MADE AWARE THAT PARTS WOULD NOT BE MADE AVAILABLE FOR SIX MONTHS TO A YEAR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SOUTH MOTORS BMW OF MIAMI, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V020000 (AIR BAGS), 16V071000 (AIR BAGS), AND 17V138000 (POWER TRAIN). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (COAST BMW OF SAN LUIS OBISPO, CA, 805-254-4258) INDICATED THAT THE PARTS NEEDED TO BE ORDERED, BUT THAT THE CONTACT WOULD NEED TO WAIT TO RECEIVE A SECOND LETTER FROM THE MANUFACTURER. THE CONTACT RECEIVED CONFLICTING INFORMATION FROM THE DEALER AND HAD NO ETA OF WHEN THE REMEDY AND PARTS WOULD BECOME AVAILABLE. IN ADDITION, THERE WAS A NOISE HEARD FROM THE AREA OF THE DRIVE TRAIN ASSOCIATED WITH THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/06/17*LJ *CN

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. INTERNATIONAL AUTO OF MILWAUKEE, WISCONSIN (LOCATED ON 2400 SOUTH 108TH ST, MILWAUKEE, WISCONSIN, 53227) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 AND 17V138000 (AIR BAGS, POWER TRAIN). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BMW OF STERLING LOCATED 21710 AUTO WORLD CIR, STERLING, VA 20166; (571) 933-8222) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. IN ADDITION, THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN). THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V138000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW BELLEVUE IN BELLEVUE, WASHINGTON WAS MADE AWARE OF THE RECALLS, BUT DID NOT HAVE PARTS AVAILABLE FOR THE REPAIR. THE DEALER STATED THAT THE CONTACT WOULD RECEIVE A SECOND LETTER ONCE THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL, BOTH AIR BAGS RECALL DATE WAS FEB 5 2016, WE CAN NOT GET IT REPLACE YET. WE HAD BEEN CONTACT BMW DEALER, THEY KEPT ON SAYING PARTS STILL NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/13/17*LJ

TAKATA RECALL IT'S BEEN MORE THAN 1 YEAR SINCE RECALL HAPPENED FOR MY VEHICLE, AND AFTER REPEATED CONTACTS WITH THE DEALER, THEY ARE STILL NOT REPLACING MY AIR BAG!

I RECEIVED AN INTIAL LETTER BACK ON 2/5/16 THAT THERE WAS A RECALL ON THE PASSENGER FRONT AIR BAG. IT HAS NOW BEEN OVER A YEAR AND ALL I RECEIVE IS LETTERS LETTING ME KNOW THAT THERE IS A RECALL. I THINK THAT THE STATEMENT "EXCESSIVE INTERNAL PRESSURE COULD CAUSE RUPTURE...RESULTING IN METAL FRAGMENTS STRIKING THE PASSENGER OR OTHER OCCUPANTS...POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH", IS SOMETHING THAT SHOULD BE FIXED IN A MORE REASONABLE PERIOD OF TIME. OVER A YEAR IS TOO LONG AND I BELIEVE THAT BMW NEEDS TO MAKE AN ALTERNATE PLAN IF THIS IS NOT/OR CAN'T BE FIXED IMMEDIATELY. I TAKE/PICK UP MY AND OTHER'S CHILDREN ON A DAILY BASIS AND REQUIRE THE USE OF THE FRONT SEAT. I DON'T FEEL SAFE KNOWING THAT THIS BMW'S SAFETY EQUIPTMENT IS NOT SAFE. IN THE LATEST LETTER I RECEIVED IT STATED THAT IF BMW WAS UNABLE TO REMEDY THE DEFECT IN A REASONABLE PERIOD OF TIME TO NOTIFY THE NHTSA - THAT IS WHAT I AM DOING.

I AM STILL WAITING ON THIS ISSUE TO BE FIXED. I CANNOT EVEN GET A FAIR TRADE IN VALUE ON THE VEHICLE WHILE THIS RECALL REMAINS OPEN. I HAVE BEEN WAITING NEARLY A YEAR NOW. THIS IS RIDICULOUS. HOW LONG IS SUPPOSED TO BE ACCEPTABLE FOR CONSUMERS TO RISK THEIR LIVES?? ---------------------------------------- FEB 05,2016 MANUFACTURER RECALL NUMBERNA NHTSA RECALL NUMBER16V071 RECALL STATUSRECALL INCOMPLETE SUMMARY DRIVER'S FRONT AIR BAG: DURING AIR BAG DEPLOYMENT IN AN ACCIDENT, THE DRIVER'S FRONT AIR BAG MODULE MAY PRODUCE EXCESSIVE INTERNAL PRESSURE THAT COULD CAUSE THE INFLATOR TO RUPTURE. SAFETY RISK INFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING THE DRIVER OR OTHER PASSENGERS, POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN FEBRUARY 2016 AND NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (ONTARIO BMW LOCATED IN ONTARIO, CA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR (16V07100) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR (17V02000).

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT THE RECALL NOTICES FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016 AND NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN) WAS RECEIVED IN MARCH OF 2017. AFTER CONTACTING THE DEALER (HASSEL MOTORS BMW IN FREEPORT, NY) ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/04/17*LJ *CN

MY VEHICLE HAS AN ELECTRONIC DOOR LOCK/UNLOCK MECHANISM THAT DUE TO A MALFUNCTION WILL NOT ALLOW THE CAR TO BE UNLOCKED FROM INSIDE THE VEHICLE. IT LOCKS AUTOMATICALLY WHEN DRIVING AND IS SUPPOSED TO UNLOCK WHEN THE INSIDE HANDLE IS USED TO OPEN THE DOOR; HOWEVER, IT WILL NOT UNLOCK AND THOUGH BMW IS AWARE OF THIS MALFUNCTION (IT IS A COMMONLY KNOWN DEFECT), THEY WILL NOT AUTHORIZE THE DEALER TO REPAIR. I FEEL THIS IS A SIGNIFICANT SAFETY ISSUE IN THAT IN THE EVENT OF AN EMERGENCY THE DRIVER WILL NOT BE ABLE TO EXIT THE VEHICLE. THE DOOR LOCKS WHEN THE CAR IS MOVING BUT WILL NOT UNLOCK AFTER THE VEHICLE IS PLACED IN PARK.

"TAKATA AIR BAG RECALL" WE WERE ADVISED OF THIS PROBLEM OVER 1 YEAR AGO BY OUR BMW SERVICE ADVISOR AND WE APPLIED FOR A NEW REPLACEMENT AT THAT TIME. WE LIVE IN CLEARWATER FLORIDA AND THE CAR IS PARKED OUTSIDE IN THE SUN ALL THE TIME. I HAVE A YOUNG CHILD THAT IS ROUTINELY A RIDER IN THIS CAR AND WE FEEL THAT THE BAG SHOULD BE REPLACED OR DISCONNECTED UNTIL A REPLACEMENT BAG CAN BE INSTALLED. I HAVE CALLED MY DEALER ON NUMEROUS OCCASIONS AND HAVE ALSO CONTACTED BMW CORPORATE ONLY TO BE TOLD THEY HAVE NO IDEA WHEN IT WILL BE FIXED! THE RISK OF INJURY OR DEATH TO ME OR MY FAMILY IS UNACCEPTABLE. PLEASE HELP US AS CONSUMERS TO FORCE THE MANUFACTURER TO FIX THIS PROBLEM IN THE AFFECTED CARS, EVEN IF YOU MUST LIMIT THOSE THAT THEY CAN SELL FOR NEW VEHICLES! THANK YOU. *TR

AT 50,000 MILES WATER PUMP MALFUNCTION. COST TO REPAIR A PRODUCT WITH LESS LIFESPAN THAN A SET OF TIRES, $1400. NO RECALL LISTED, DELEAR SAID THAT THIS IS A NORMAL OCCURRENCE WITH THIS MODEL.

ENGINE MALFUNCTION, REDUCED POWER, ERROR MESAGE THIS MORNING. JUST HAD TO HAVE EGR REPLACED 5 DAYS AGO (@52,000 MILES) AT THE TUNE OF $1005.00....NOW MY CAR WILL ONLY GO 35 MPH. CAR STARTED MAKING A "WHISTLING SOUND" ON 11/07 DURING ACCELERATION....THEN TODAY, IT STARTED "RATTLING" THEM ENGINE MALFUNCTION MESSAGE CAME ON AND POWER WENT AWAY!

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WE USED OUT 2012 BMW X5 DIESEL FOR A ROUND TRIP OF MN TO FL. OCTOBER OF 2015. WE HAD THE VEHICLE SERVICED PRIOR TO DEPARTURE AND ASKED IF THERE WAS ANYTHING WE NEEDED TO BE AWARE OF FOR THE LONG TRIP. UPON RETURN TRIP BACK TO MN WE WERE ALERTED BY THE SYSTEM MONITOR THAT THE DIESEL EXHAUST FLUID (DEF) WAS LOW. WE WERE 5 HOURS INTO OUR 18 HOUR TRIP FROM FL TO MN. IT WAS SATURDAY AFTER 1:00 PM AND WE STOPPED TO ADD DEF TO THE SYSTEM. THE FILL PORT ON THE X5 WOULD ONLY ACCEPT 4 OZ OF DEF WITH REPEATED ATTEMPTS TO FILL THE RESERVOIR. WE USED THE INTERNET TO SEARCH THE PROBLEM AND FOUND THAT WITH OUT THE BMW CONTAINER OF DEF THE RESERVOIR WOULD NOT ACCEPT ENOUGH DEF TO FILL THE SYSTEM. WE ALSO DISCOVERED THAT THERE ARE TWO RESERVOIRS. THE BMW MANUAL DID NOT STATE THAT THE BMW BOTTLE WAS NEEDED NOR THAT THERE ARE TWO RESERVOIRS. WE COULD NOT PURCHASE THE BMW BOTTLE AS NO BMW DEALERSHIPS WERE OPEN, NOR WOULD THEY BE THE NEXT DAY. THE BMW SYSTEM ALSO STATED THAT THE ENGINE WOULD SHUT DOWN AFTER THE 200 MILE LIMIT WAS REACHED. WE HAD TO STAY OVERNIGHT IN OUR CURRENT LOCATION AND THEN DRIVE 12 HOURS THE NEXT DAY, SUNDAY, WITH OUT SHUTTING THE ENGINE OFF AS IF WE DID THE BMW OVERRIDE WOULD SHUT THE ENGINE DOWN AND WE VERIFIED THAT FACT ON THE WEB. WE MADE IT HOME AND AS SOON AS WE SHUT THE ENGINE DOWN IT WAS DISABLED. WE PURCHASED THE BMW DEF BOTTLE AND FILLED THEY RESERVOIRS. THE SYSTEM DID NOT REST AND THE VEHICLE HAD TO BE TOWED TO THE DEALER. IT TOOK THEM 3 DAYS TO RESET THE SYSTEM AND THEN DISCOVER THE O2 SENSORS WERE NOW NOT FUNCTIONING AND NEEDED TO BE REPLACED, DUE TO THE DEF ISSUE. COST OF THE O2 SENSOR REPLACEMENT IS $2000.00. THE SYSTEM WILL LEAVE YOU STRANDED.BMW'S OWNER MANUAL IS INCORRECT AND NO ONE WILL TELL YOU THAT YOU NEED THE BMW ENGINEERED DEF BOTTLE TO REFILL THEY SYSTEM. WE CONTACTED BMW NORTH AMERICA WITHOUT ANY RESULTS.

MY CAR MADE GRINDING / WHIRLING NOISE WHILE TURNING STEERING WHEEL MORE THAN HALF WAY. THE NOISE WAS ON AND OFF FOR SOME TIME DURING PARTING LOT SPEED TURNING. AFTER DOING SOME RESEARCH, I TOOK THE CAR TO A BMW REPAIR SHOP. THE MECHANIC SAID THE TRANSFER CASE AND SHAFT WERE DAMAGED AND THEY WOULD HAVE TO BE REPLACED. IT COST AN ASTRONOMICAL $4,716.34 TO REPAIR THE ISSUES. THE MECHANIC SAID THIS PROBLEM IS VERY COMMON AMONG BMW X5 AND X3 AND I WAS VERY UNLUCKY TO HAVE IT AT 69K MILES. I AGREE WITH THE UNLUCKY PART. BMW SHOULD OWN UP THE ISSUE AND PAY FOR THE REPAIR.

TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING AT 15 MPH, THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO MENTIONED THAT THE POWER STEERING BELT FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

I WAS HIT BY A CAR TURNING LEFT IN FRONT OF ME. LEFT FRONT SIDE AND DOOR HIT. WHEEL KNOCKED AT ANGLE UNDER CAR. STEERING WHEEL AIRBAG BURNED MY RIGHT HAND WHEN IT DEPLOYED.

TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, A MESSAGE DISPLAYED INDICATING THAT THE VEHICLE EXPERIENCED AN ENGINE FAILURE. THE VEHICLE WAS TAKEN TO VALENCIA BMW (23435 VALENCIA BLVD, VALENCIA, CA 91355) WHERE THE DEALER PROVIDED AN UNKNOWN DIAGNOSIS AND UNKNOWN REPAIRS. THE FAILURE RECURRED AND THE VEHICLE FAILED TO ACCELERATE AGAIN. THE VEHICLE WAS TAKEN BACK TO VALENCIA BMW WHERE THE DEALER AGAIN PROVIDED AN UNKNOWN DIAGNOSIS AND UNKNOWN REPAIRS. THE FAILURE RECURRED TWO MORE TIMES, AND THE VEHICLE WAS TAKEN BACK TO VALENCIA BMW AND GIVEN AN UNKNOWN DIAGNOSIS AND UNKNOWN REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD TRY TO REPAIR THE VEHICLE, BUT THAT IT WOULD TAKE TIME TO REVIEW THE CASE; HOWEVER, A CASE MANAGER WOULD BE IN TOUCH. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

ENGINE BULKHEAD COVERS ARE BROKEN DUE TO EXTREME HEAT. PER TSB SIB-51-34-11 BY BMW, THIS CAN CAUSE CORROSION INSIDE THE ENGINE. BMW SHOULD COVER THIS REPAIR FREE OF CHARGE.

TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 70 MPH, THE SUN ROOF GLASS EXPLODED. THE SUN ROOF WAS COVERED; THEREFORE, THE FRACTURED GLASS DID NOT PENETRATE THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SUN ROOF WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

I WAS DRIVING 50 MPH HOUR AND ENGINE HALTED. THE ENGINE LIGHT CAME ON AND QUICKLY LOST POWER. THE VEHICLE WOULD THEN ONLY GO 40 MPH AND HAD VERY LITTLE POWER. *TR

TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 50 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE BECAUSE IT STALLED ABRUPTLY WHILE IN TRAFFIC. ACCORDING TO THE CONTACT, THE VEHICLE WAS DIAGNOSED THIRTEEN TIMES FOR ENGINE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INSISTED THAT THE CONTACT BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 16,000. ..UPDATED 10/18/16 *BF *TR

THERE IS A RECALL CAMPAIGN 11V-521: REPLACE ATHE AUXILIARY COOLANT PUMP FOR TURBOCHARGER FOR THE BMW E70 YET WHEN THE DEALER CHECK MY VIN # THIS RECALL IS NOT LISTED. MY VEHICLE NEED A NEW COOLANT PUMP AND I HAVE TO PAY FOR IT? *JS

CAR WAS PARKED IN DRIVEWAY, NOT RUNNING OR TURNED ON. HORN AND WIPERS STARTED GOING OFF. WENT OUTSIDE TO VEHICLE, TRIED TO DISABLE. SMOKE STARTED COMING OUT FROM BEHIND THE DASHBOARD (PASSENGER SIDE). COULD SMELL ELECTRICAL SHORT. SMOKE FOLLOWED BY FLAMES, ENTIRE DASH AREA CAUGHT ON FIRE, BY THE TIME FIRE DEPARTMENT ARRIVED AND PUT IT OUT. *TR

WHILE DRIVING AT AROUND 35 MPH, ENGINE STARTED TO STUTTER, SHAKE VIOLENTLY, THEN COMPLETELY SHUT OFF, LEAVING NO POWER ASSIST TO STEERING OR BRAKES. VEHICLE REMAINED DEAD IN THE MIDDLE OF A HEAVILY TRAVELED TWO LANE ROAD. AFTER ATTEMPTING TO RESTART SEVERAL DOZEN TIMES, VEHICLE FINALLY STAYED ON ENOUGH TO PULL TO SIDE OF ROAD, THEN SHUT DOWN AGAIN. AGAIN AFTER NUMEROUS ATTEMPTS TO RESTART, VEHICLE WAS ABLE TO TURM THE CORNER ONTO A RESIDENTIAL STREET WHERE IT PROCEEDED TO SHUT DOWN ONCE AGAIN. ENGINE FAILURE MESSAGE APPEARED ON VEHICLE INFORMATION DISPLAY AS WELL AS ENGINE WARNING LIGHTS ON DASHBOARD. WHILE WAITING FOR TOW TRUCK, THE VEHICLE SAT FOR 15 MINUTES BEFORE I ATTEMPTED TO RESTART. AFTER ABOUT A DOZEN ATTEMPTS, VEHICLE RESTARTED, BUT THIS TIME WITH NO ERROR MESSAGES OR DASHBOARD WARNING LIGHTS. AFTER SEVERAL ADDITIONAL STALLS, VEHICLE RESTARTED BUT THIS TIME WITH THE VEHICLE INFORMATION DISPLAY INDICATING "ENGINE MALFUNCTION" AND ADDITIONAL WORDING STATING "REDUCED POWER AVAILABLE" (LIMP HOME MODE) AND "SAFE TO DRIVE". BASED ON THE MESSAGE AND THE FACT THE CAR RESTARTED, I ATTEMPTED TO DRIVE HOME. ON THE HIGHWAY (LONG ISLAND EXPRESSWAY) WHILE APPROACHING HIGHWAY SPEEDS (45 MPH) THE ENGINE AGAIN SHOOK VIOLENTLY, STUMBLED, AND SHUT OFF LEAVING NO POWER STEERING OR POWER BRAKES. UNFORTUNATELY, A TRACTOR TRAILOR WAS BEARING DOWN ON MY POSITION FROM THE REAR AND NEARLY STRUCK MY VEHICLE, DUE TO THE SUDDEN POWER LOSS AND CATASTROPHIC ENGINE FAILURE. BEYOND THE FAILURE OF THE HIGH PRESSURE FUEL PUMP (PER BMW DEALERSHIP), THE VEHICLE INFORMATION SYSTEM IS FLAWED AS IT DID NOT REMEMBER THE FIRST CATASTROPHIC ENGINE FAILURE AND INSTEAD RESET ITSELF. IT ADVISED ALTHOUGH THERE WAS AN ENGINE MALFUNCTION, IT WAS SAFE TO DRIVE WITH REDUCED POWER AVAILABLE. A CATASTROPHIC ENGINE EVENT LIKE THAT SHOULD RESULT IN A WARNING AND ADVISEMENT NOT TO DRIVE THE VEHICLE. *TR

THE REAR READING LAMPS IN THE VEHICLE HAVE NO PROTECTIVE COVER OVER THE HALOGEN BULBS AND ARE LOCATED RIGHT NEXT TO THE ON/OFF SWITCH MAKING IT FAR TO EASY FOR CHILDREN IN A MOVING VEHICLE TO ACCIDENTALLY TOUCH AN EXTREMELY HOT BULB. THEIR EITHER NEEDS TO BE A PROTECTIVE COVER OR THE BULBS NEED TO BE REPLACED WITH SOME LIKE AN LED THAT GENERATES FAR LESS HEAT. *TR

2012 BMW X5. CONSUMER WRITES IN REGARDS TO VEHICLE STALLED SEVERAL TIMES. *SMD THE LAST DEALER, TOLD THE CONSUMER THE STALLING WAS DUE TO BAD GAS.

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE GLASS SUNROOF SPONTANEOUSLY SHATTERED WITH A LOUD BOOMING SOUND. THE CONTACT INDICATED THAT THE SUN ROOF WAS OPENED WHEN THE INCIDENT OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED THAT A SMALL ROCK HAD CAUSED THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.

I PULLED INTO A GAS STATION, AND AS I APPROACHED THE PUMP AND PUT ON BRAKES, I HEARD A CRACK. AFTER I PUMPED MY GAS, I STARTED MY CAR, AND A BATTERY LIGHT CAME ON ALONG WITH AN INDICATION THAT THERE WAS A "CHARGING ERROR". I ATTEMPTED TO DRIVE OFF, BUT I COULD NOT TURN MY STEERING WHEEL LEFT OR RIGHT. MY HUSBAND LOOKED ON THE HOOD, AND NOTED THAT A BELT WAS HANGING DOWN AND FLUID WAS SPEWED EVERYWHERE. MY CAR WAS TOWED TO THE DEALER FOR REPAIR. MY INVOICE INDICATES THAT THE ALTERNATOR TENSIONER BOLT WAS BROKEN THAT CONNECTED THE ALTERNATOR BELT TO THE ENGINE (?) AND HAD TO BE REPAIRED. THIS IS TROUBLING BECAUSE THIS BOLT WAS A REPLACEMENT BOLT. THAT IS, WHEN I HAD MY VEHICLE SERVICED IN DECEMBER 2012, I WAS INFORMED THAT THERE WAS A RECALL ON AN ALUMINUM BOLT, AND MY INVOICE FROM THAT SERVICE VISIT INDICATES THAT THE "ALTERNATOR PULLEY BOLT" WAS REPLACED. I AM TROUBLED BECAUSE THE REPLACEMENT BOLT WAS SUPPOSED TO ADDRESS THE RECALL ISSUE, BUT THE REPLACEMENT BOLT BROKE IN THE EXACT MANNER THAT THE RECALL WAS SUPPOSED TO PREVENT. I AM A BIT TROUBLED THAT A REPLACEMENT BOLT, WHICH WAS REPLACED AS A RESULT OF A RECALL, MALFUNCTIONED. THIS APPEARS TO BE A SAFETY ISSUE THAT WASN'T ADDRESSED PROPERLY BY BMW THE FIRST TIME. *TR

THE VEHICLE REVERSE UNEXPECTEDLY RESULTING IN CRASHING THE OWNER WHEN UNLOADING GROCERY. THE OWNER OF THE VEHICLE IN HOSPITALIZE AND UNDERWENT SURGERY. THE OWNER BROKE BOTH OF HIS FEMUR BONES AND RIGHT KNEE CAP. *TR