There are 49 owner-reported electrical system complaints for the 2019 BMW X5in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2019 BMW X5. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly overheated, and the engine temperature warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the coolant line to the cylinder had failed and needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 25V644 (Electrical System). The manufacturer was not made aware of the failure. The approximate failure mileage was 101,187.
The starter on my BMW failed, and it overheated and damaged my alternator to the point that I needed to replace it. The dealer and independent service center confirmed that this was the cause, but BMW is refusing to reimburse the cost of the alternator replacement. I was at the exit of a highway and could not even put the car in neutral, so my safety was significantly at risk.
Emergency call system malfunction. Vehicle available for inspection. Warning appears and verified by dealer as common issue with vehicle type due to shark fin antenna seal leaks, causing corrosion in the module when in contact with water (including rain). Cause loss of GPS and wireless capability.
I bought the car from the dealership, and they said there were no problems with it, but they cheated me. The car broke down twice. The first time, it was parked in a private lot for several hours, and I paid a large sum for parking. The second time, it broke down on the street, and I waited eight hours for help to tow it back to the dealership. 1-recall message 2- emergency call system
a concern regarding my BMW x5 it’s a 2019 x50i it’s my only vehicle that I have to get to and from work and drive my family around. I have been having starting issues at random times I can go a week no issues than randomly. My vehicle doesn’t want to start. Also, I have engine codes that are the same ones that apply to other recalls my starter is my main concern because it is an unsafe situation in certain circumstances because it’s happened at a light due to the auto stop switch I have to turn it off so that problem wouldn’t occur anymore because it also happened on the freeway during traffic that was a scary scenario when I had my family with me luckily it did turn on as I was steering out the way of traffic, I love the car unfortunately it is giving me safety concerns ,I seen there is a recall on NHTSA Campaign Number: 24V-576 subject : Starter Motor May Fail and Overheat according to this my vehicle meets all these criteria’s I need help with further assistance please if you can and thank you for your time.
Car wouldn't start anymore, starter malfunction. couldnt go into neutral
I bought the car 8 months ago from Fred Anderson Acura in Greenville was told the car was inspected and serviced and I’m was in great condition. 8 months later I have 10 thousand worth safety issues wrong with the car that I have to fix .
The shark fin is leaking and can’t be in rain or drive in rain bc it can cause wires to catch fire or shorten out. I have two babies that are at risk every time I drive this car. It’s my only way to go and BMW won’t fix it and I can’t afford to fix it bc it’s over 3 thousand dollars.
My shark fin has water damage and can’t drive or be in rain and this is the only car I have to take my young kids back and forth to school and do my grocery shopping or whatever I need
I noticed one of my daytime running lights on the driver’s side laser headlight had turned yellow, instead of white like the others. I took the vehicle to the dealership and they said that the LED module that powers that daytime running light has overheated and caused the light tube to burn and melt. The dealership advised that the passenger side is also slowly starting to do the same thing. The repair the dealership recommended is to replace both headlights, at a cost of almost $18k! I’ve seen numerous BMWs on the roads with this same issue, and this should be addressed by BMW as a design flaw. If these modules are burning plastic pieces inside the housing, they could start a fire if they get hot enough.
Emergency Call System Failure!! My 2019 BMW x5 xdrive M50 has the failure from the Telematic Control Module like thousands of other people. This needs to be a recall and shouldn’t have to pay $1500-3000 out of pocket for something that is a manufacture problem. Apparently water gets in the shark fin area and causing the module to fail!
Car randomly wouldn’t start and was getting error starter message on message center
The contact owns a 2019 BMW X5. The contact stated that while attempting to cold-start the vehicle, the contact needed several attempts to start the vehicle. The contact stated that several times, the contact was unable to restart the vehicle. The contact stated that while making several attempts to start the vehicle, the message "System Overheated - Restarting Engine Possible After Cooling" was displayed on the instrument cluster, and the contact had to wait 120 seconds before further attempts to restart the vehicle were possible. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that the starter needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer that there was a recall for the failure, NHTSA Campaign Number: 25V644000 (Electrical System), and the VIN was covered under the recall. However, the VIN tool showed no recall related to the VIN. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.
The AC evaporator failed due to a known manufacturing defect common across the BMW G-chassis platform (G05, G07, G30). This has created two severe safety hazards: The refrigerant leak causes the windshield to fog up instantly and unexpectedly while driving, completely obstructing my visibility and nearly causing an accident. Chemical fumes and oil from the leaking evaporator are entering the cabin through the vents, causing dizziness and respiratory irritation for the occupants. BMW is aware of this systemic issue through numerous owner reports and petitions but refuses to issue a recall or provide assistance. This is a critical component failure that directly impacts vehicle safety and occupant health.
Recently purchased a 2019 BMW X5 xdrive40i with 77k miles, after only owning for 3 weeks after a heavy rain storm. My dash lit up with “Emergency call system malfunction”, upon review online it seems to be a common issue with these BMW models and no recall has been issued. The sos malfunction causes the vehicle not to function properly and unable to use the integrated idrive head unit system. It also dials emergency services on its own and won’t let me end call. After taking it to bmw dealership they found the telematics module battery to be low and suggested replacing. Previous owner had similar issue back in January of 2023 and the shark fin antenna by the roof was replaced , resealed and TCB telematics unit replaced. So only after 2 weeks of replacing the TCB battery, same issue appeared again after a heavy rain storm. I took it back to bmw for diagnose and they had to have one of there engineers test it and found out the actual sos button ecu system unit to have a short causing the sos malfunction and it dialing emergency services on its own. Vehicle is not driveable and has been at bmw they are trying to charge me additional $1,547.58 plus taxes and fees for the repair. I feel as if this is a defect on bmw and should be addressed and issued as an recall for there customers.
starter failed at 48k miles. This is a known issue of starters failing early and a recall should be done for all impacted cars. Currently there is only a subset that are recalled for software program update to prevent burning out the starter, but the starter itself is failing, and recall should be issued for replacing the starter [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My car said it overheated and would not start. After about 4 hours it did start and I took it to the dealer. They are saying that the battery and starter need replacement. I read that there was a recall for this exact reason on some specific VINs for my car model and year. Even though mine doesn't fall under that category it seems like the same issue that was recalled for others. Doing some online searches it seems this issue has happened to quite a few people.
Car started hesitating to start then messaged popped up on screen saying my system was overheating I had to pay for a new starter.
The contact owns a 2019 BMW X5. The contact stated while the vehicle was parked, the vehicle failed to start as intended. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed alternator. The contact was informed that the alternator needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall repair; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,302.
The vehicle's electrical system experienced a starter malfunction, which led to a complete failure of the starter. As a result, the car would not start, ultimately causing the battery to fail as well. This failure posed a serious safety risk. I could have been left stranded in the middle of traffic, increasing the risk of a collision that could have caused injury to myself and others. If the malfunction had occurred in a remote location, I could have been left stranded, placing me in a potentially dangerous situation. The issue was confirmed by the dealership. Although there is an active NHTSA recall related to this exact problem, my vehicle’s VIN was not included. However, it should have been—my vehicle was manufactured during the affected production period and experienced the same failure described in the recall. As a result, I had to pay out of pocket for these substantial repairs. The manufacturer failed to include my VIN in the recall, despite clear evidence that my vehicle was subject to the same defect. The manufacturer inspected the vehicle and confirmed that the failure involved both the starter and the battery; however, I was required to pay out of pocket for the replacement of both components. There were no warning lights, error messages, or other symptoms prior to the failure—the vehicle simply stopped functioning without notice. Further research revealed that many other owners have reported the same starter malfunction, frequently resulting in battery failure and the need to replace both components. Although the manufacturer is aware of this widespread issue, they have not issued a comprehensive recall for all affected vehicles. Had they done so, this failure—and the associated safety risks, inconvenience, and significant repair costs—could have been avoided.
Showing 1–20 of 49 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026