There are 3 owner-reported body & structure complaints for the 2020 BMW X5in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Sunroof - explosion of glass while driving down the road. No other cars or anything that would cause flying debris. I decided to file this report after reading of multiple accounts being reported.
When it rains water comes into the drivers side from the roof (sun visor area), and under the dashboard. Depending on how much rain, it leaves a puddle on the floor mat, and constantly drips on the driver as I drive.
The front passenger door remained open as I was pulling out of my garage with my kid sitting in the front passenger seat. I thought he didn't close the door, but he was unable to close it. I got out of the car and it turns out the door wouldn't latch. There was no warning to the failure of the soft closing door mechanism. Just an alert that door is open. I had to drive it to the dealership the next day with rope securing the door to the pillar and the rear passenger door.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026