There are 14 owner-reported electrical system complaints for the 2024 BMW X5in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Three weeks ago the instrument cluster indicated a failure of the front collision avoidance system and said to have the vehicle examined by the dealer. I dropped it off two weeks ago and have been informed that they're having trouble updating the instrument panel and other component software. Other times the instrument panel would go dark for several seconds while driving. There is an open recall on X5 models produced from 01/24. Mine is not included as it was produced 11/23. Recall is 24V-138
Since purchasing the car new, the check engine light has come on repeatedly (probably about ten times in 2+ years). I believe it’s related to the electric charging components. This seems to be a known and unresolved problem with this model. BMW has refused to replace the vehicle or even acknowledge that this is a known problem, even though I paid almost 90K for the car. They just expect me to take it to the dealership every couple of month. I told them I want to trade in the car and asked how they intend to stand behind their defective product, and I have heard nothing in return. The check engine light is currently on since the most recent software update.
As I was turning into a disabled parking space the vehicle speed suddenly increased speed by itself and hitting the brakes had no effect on the speed. This caused the vehicle to hit a concrete pillar that held the handicap parking sign
Since buying the car new we have had a constant problem of the "emergency call system malfunction" on the dashboard. We've been to the dealer several times for this and each time they say they've fixed it. Last time they told us they had replaced the TCU module, but in the last month the warning has re-appeared. It seems to have affected the GPS now. While driving on the freeway the map was showing us a mile away on surface streets, giving us guidance such as "stop at the stop sign ahead and turn left".
The rear cross traffic sensor does not warn when there is oncoming traffic. It puts me, my passengers and other cars at a safety risk. BMW Palm Springs investigated and tested and states that the system is not providing any error messages. But in physical testing the system does not work as described in the BMW marketing video [XXX] . I have owned this car for six months and the rear cross traffic sensor has never worked. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am started to lease this car in August 2024. After 2 weeks, the car just halted, unable to move. Luckily this happened in my driveway. It took BMW more than 1 month to repair this. They had to change the combined charging unit with a different part number (upgraded part). At that time the car had roughly 200 miles on the odometer. In February of this year (2024), the car had a drivetrain fault, related to high voltage batteries. That time, it was still drivable but it did spend 2 more weeks at the dealership. Three weeks ago, I had another catastrophic failure with the car halting suddenly. This time, I was not as luck as the first time. It happened away from home. With no power at all, I was able to somehow park the vehicle. It got towed to the dealership again. I don’t have a diagnosis for this case. What they told me is that they thought that this problem with my electric engine was fixed. Last week, after BMW North America instructing the dealership on how to presumably fix the car, the dealership told me that they were told to halt any repairs until further notice. I am left waiting. Even if they think that they may have fix the problem, it seems that bmw does not really know how to address it. There are many such complaints about this specific model on various boards, complaints about high voltage problems, complaints about combined charging units that are defective, complaints about these drivetrain faults and malfunctions. Yet, there are no recalls. I am trying to get this car replaced but I am afraid that it will require a lengthy and expensive legal battle. Please consider looking into it. You will find many customers like me with this model. Having a car halting like this for no apparent reason, without any warning is pretty dangerous. Many thanks.
I purchased this vehicle under my company to rent and make some extra income for my family. We also had a baby in August of 2024 so wanted a larger vehicle for the family. We purchased the vehicle on Feb 20,2024 and the recall was issued on Feb 14,2024. We were sold a lemon. I went to the dealership and told them they said they will have a solution in a year. Still no solution and I still cannot rent my vehicle because it has an open recall. Me and my family do not feel safe in this vehicle. Please can someone help. I am willing to return the car or even exchange for a vehicle that doesn’t have a recall as soon as I drive off the lot. Thank you.
The recall was issued in Feb 2024 and the BMW still has not remedy for the problem. This is a serious recall and poses a serious safety risk to my health and life. Per BMW: "In Some Cases, There Will Be A Reduction In Power Assist Braking, Which Could Lead To An Extended Stopping Distance And Increase The Risk Of A Crash. The Antilock Brake System (ABS) And Dynamic Stability Control (DSC) System May Not Function, Which Could Also Affect Braking Performance As Well As Vehicle Handling And Control. However, Fully Mechanical Braking Is Not Affected And, If The IB System Is Not Functioning Properly, The Parking (Emergency) Brake Will Be Automatically Activated To Aid In Braking Performance And Help Maintain Vehicle Stability And Control"
I took ownership of the vehicle on 12/23/23 and Had a Drivetrain and High Voltage warning on 1/13/24. Dealer took vehicle on 1/18/24 with approximately 925 miles and returned vehicle on 1/22/24. On 1/25/24 I now have a check engine light on. I am not sure what can be done to fix this, but I am very concerned that this will be an ongoing issue with no resolution.
6 weeks after purchasing the car, the 'check engine' light came on. The dealer evaluated the car (although it took nearly 2 weeks to simply diagnose the issue) and found that the 'high voltage battery control module' was bad and needed replacement. Then, I waited 2 more weeks for the part to be shipped from Germany. Then, another 2 weeks waiting for installation. So - the car was in the service department for 6 weeks. Now, an alert has appeared on the dashboard - "Engine oil service required". The car only has 3920 miles on it. BMWs maintenance schedule requires the oil service to occur between 7 and 9K miles. This car has been a real disappointment.
Purchased a new 2024 BMW xDRIVE 50e on 9/23/2024, then on 9/28/2023 X5 50e did not start due to Drivetrain Malfunction and had to be flat towed to dealer. Its been 108 days (1/16/2024) since X5 has been in for repairs due to BMU (Battery Management Unit). With a new part from Germany, Service Department with BMWNA technical assistance have not been able to resolve problem. BMWNA has reluctantly initiated a Buyback of vehicle this month. According to BMW forum (Bimmerpost) this is a chronic and systematic problem with many owners registering the same problem and looking for solutions. BMW needs to initiate a Recall or send out a TSB (Technical Service Bulletin) to all dealer to make them aware of this chronic problem.
DSC unit continually draining battery. Had to take it to get serviced 3x within 6 months of purchase as new. Had to replace battery and DSC unit multiple times
The contact owns a 2024 BMW X5. The contact purchased a separate safety package through BMW known as the parking assistance package. The parking assist feature would show the driver the vehicle's intended reverse path on the display screen, the feature then puts the vehicle into the best starting position and steers automatically into the space. The contact stated that while using the feature, the vehicle failed to stop as needed and the vehicle crashed into the back wall of her garage without warning. The air bags did not deploy upon impact. The contact was not injured and a police report was not filed. Both the dealer and the manufacturer were notified of the failure; the vehicle was taken to the dealer and remained in the dealer's possession. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 1,300.
BMW of North America is hiding problems with brand new vehicles. Their German website returns at least 2 recall codes for my car and the US website states there are none, yet my car has been in the service department just days after taking delivery until now which is a month later with no repair or solution in sight.. German Website: https://www.bmw.at/de/footer/quick-link/technische-aktionen.html USA Website: https://my.bmwusa.com/safety-and-emission-recalls
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026