2009 BMW X6 Complaint Log

I WAS DRIVING HOME I LOST POWER IN MY ENGINE MY RADIATOR FAN WAS EXTREMELY HIGH THE GATE IS GOING UP AND DOWN WHEN THE CAR WAS COLD AND MY OBD GOT BURN OUT

I TOOK MY 2009 BMW X6 TO THE BMW DEALER, ADVANTAGE BMW MIDTOWN (HOUSTON, TEXAS) FOR SUSPECTED OIL LEAK AND EXCESSIVE WHITE SMOKE COMING FROM BOTH EXHAUST PIPES. I REQUESTED MULTI-POINT INSPECTION INCLUDING THE ENGINE. THE COMPLETE MULTI-POINT INSPECTION RESULTS ALONG WITH FINDINGS AND AN ESTIMATE CAN BE FOUND IN THE ATTACHED REPORT. WHICH INCLUDE: REPLACE VALVE SEALS, OIL RETURN COVER AND REAR MAIN SEAL (VALVE SEAL LEAKING AND MULTIPLE OIL LEAKS) REPLACE UPPER OIL PAN GASKET (UPPER OIL PAN GASKET LEAKING) REPLACE BULKHEAD COVERS (BULKHEAD COVERS COMING APART) REPLACE BOTH POST CAT O2 SENSORS (FAULTS STORED FOR POST-CAT O2 SENSORS) SPOKE WITH/COMMUNICATED WITH BMW SERVICE ADVISOR REP, BMW MIDTOWN (HOUSTON, TEXAS) REGARDING N63 ENGINE: VALVE SEAL REPLACEMENT " MANUFACTURER COMMUNICATIONS' LOCATED IN THE NHTSA WEBSITE: COMPONENTS: ENGINE NHTSA ID NUMBER: 10149960 MANUFACTURER COMMUNICATION NUMBER: B110815 MY CAR LISTESTED UNDER THIS CATAGOLRY AND ALL OTHER N63 ENGINE PROBLEMS (CASES). BMW SERVICE ADVISOR REP SAID ALREADY COMMUNICATE WITH BMW USA AND THE THEY TOLD HIM IM NOT QUALIFIED SINCE MY CAR IS 2009 OVER 10 OLD. NEXT MORNING, I CALLED BMW RECALL HOTLINE AT (800) 525-7417 AND THE EXCUTIVE OFFICES THEY TOLD ME THE SAME THING. MY CAR HAS 58243 MILES. THANK YOU

THE CAR WOULD SHAKE UNCONTROLLABLY AND WON'T ACCELERATE . IT STUTTERS AND READS REDUCE ENGINE POWER. THE CAR WAS IN MOTION AT THE TIME ON A CITY STREET. IT ALMOST STOPPED COMPLETELY. *TR

I TOOK MY 2009 BMW X6 TO THE BMW DEALER, UNION CITY GA FOR 3 PURPOSES: SUSPECTED LEAK OF COOLANT; CHECK ENGINE LIGHT ON; AND EXCESSIVE SMOKE COMING FROM BOTH EXHAUST PIPES. SPOKE WITH/COMMUNICATED VIA EMAIL WITH BMW SVC REP, WENT OVER DOCUMENTED CONCERNS...TO INCLUDE SMOKE FROM BOTH EXHAUST PIPES; RECEIVED DOCUMENT FOR APPROVAL; WHICH I APPROVED. RECEIVED VEHICLE 3 DAYS LATER, RETURNING HOME WITH VEHICLE TO OBSERVE SMOKE 'EXCESSIVE' FROM BOTH EXHAUST PIPES. RETURNED VEHICLE, TO BE TOLD BY SVC MGR, "I'M SORRY, I CAN ONLY REPRIMAND SVC REP, AS THE WORK THAT WAS DONE WOULD NOT CORRECT SMOKE FROM EXHAUST." THEN, SVC MGR WENT ON TO SPEAK OF THE CLASS ACTION LAW SUIT THAT ADDRESSED THIS PROBLEM, BUT THE TIMEFRAME TO HAVE THIS CORRECTED (FOR FREE) HAD EXPIRED 'BY DATE"...AND THIS INFORMATION IS USUALLY SENT TO THE ORIGINAL OWNER. AS I EXPRESSED TO HIM, I AM THE 4TH OWNER OF THIS VEHICLE AND RECEIVED NO INFORMATION...HE OF COURSE WAS APOLOGETIC AND GAVE AN ESTIMATE OF $8K TO CORRECT THIS PROBLEM (THAT I WAS "TOLD" AND PAID FOR WOULD CORRECT THE PROBLEM). I CALLED HQ BMW ONLY TO RECEIVE AN APOLOGY AND REFERRED TO BMW UNION CITY...TO RECEIVE A WRITTEN ESTIMATE FROM THE [SAME] SVC MANAGER. *SMOKE OBSERVED WIHILE VEHICLE IS STATIONARY WITH ENGINE ON; AND IN MOTION IN BOTH CITY AND ON HIGHWAY. BEGAN 3/16 - 3/31/2020

VANOS CAMSHAFT FAULT. FC 2A82 AND FC 2A87. I WAS DRIVING AT A SPEED OF 25MPH THE REDUCED ENGINE POWER LIGHT COMES ON. I STOP TURN THE CAR OFF AND RESTART IT THE LIGHT IS NOW OFF AFTER DRIVING FOR 10MINS THE LIGHT COMES BACK ON THERE IS A LOSS OF POWER I'M STEPPING ON THE GAS AND THE CAR IS NOT GOING THIS HAS HAPPENED NEARLY EACH TIME I'VE DRIVEN THE CAR LATELY. I TAKE THE CAR TO A SHOP SPENDING ALMOST $1000 TO TELL ME THE VANOS OR CAMSHAFT ITSELF IS THE PROBLEM THIS REPAIR IS CLOSE TO $4000. I SEE THAT THIS IS BINDER RECALL FOR 2010 TO 2014 MODELS I'M THINKING YOU JUST FORGOT US. HELP THANK YOU.

ENGINE IS LEAKING OIL AND IT'S A FIRE HAZARD... GOOGLE SEARCH FOR EXACTLY THE SAME ISSUE INDICATES THAT THIS IS A VERY COMMON WITH BMW. CAR HAS 25K MILES AND OIL FILTER GASKET AND CYLINDER HEAD ARE LEAKING OIL INTO ENGINE, THIS SHOULD NEVER HAPPEN ON A HARDLY DRIVEN CAR. SUSPECT BMW IS INTENTIONALLY USING DEFECTIVE PARTS TO CHARGE OUTRAGEOUS REPAIR FEES. OTHER MANUFACTURES RECALL THIS TYPE OF ISSUE, WHY IS BMW GETTING AWAY WITH THIS? SEE EXAMPLE YOUTUBE VIDEOS AT HTTPS://M.YOUTUBE.COM/WATCH?V=5CO92U-WA94 AND HTTPS://M.YOUTUBE.COM/WATCH?V=RYJLM5VEMMO

TAKATA RECALL

TL* THE CONTACT OWNS A 2009 BMW X6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 BMW X6. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED, BUT THE FAILURE CONTINUED. ALSO, WHILE DRIVING, FUEL FUMES AND SMOKE WERE PRESENT INSIDE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2009 BMW X6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X6. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 BMW X6. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE HOT TEMPERATURE WARNING LIGHT ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE HAD TO COOL DOWN IN ORDER FOR THE VEHICLE TO RESTART. THE FAILURE RECURRED TWICE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. MA 07/30/2015

TL* THE CONTACT OWNS A 2009 BMW X6. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADLIGHT LENSES PREMATURELY DETERIORATED AND WERE CRACKED TO THE POINT THAT THE LENSES COULD FRACTURE. THE CONTACT STATED THAT A SOLUTION WAS MELTING THE SEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. UPDATED 11/18/15*LJ CONTACT STATED THE HEADLIGHT LENSES CANNOT BE REPLACED. THE ENTIRE HEADLIGHT ASSEMBLY HAS TO BE REPLACED BOTH LEFT AND RIGHT THE COST IS $4,500.00 TO FIX. CONTACT'S CONCERN IS MOISTURE WILL GET IN THE HEAD LIGHTS AND CAUSE COMPLETE FAILURE AT NIGHT AND HAVE AN ACCIDENT. 4/13/18*JB *JB

WAS GOING TO LUNCH APPROX. 3-4 MILES FROM MY HOME AS I PULLED INTO THE PARKING LOT, THE COMPUTER GAVE A PANIC WARNING TO IMMEDIATELY TURN OFF THE ENGINE AS IT WAS OVERHEATING AND CAN CAUSE DAMAGE. I TURNED OFF THE MOTOR AND WAS CONFUSED AS THAT WAS THE ONLY WARNING AND IT APPEARED THAT NOTHING WAS WRONG. I GOT OUT OF THE CAR AND OPENED THE HOOD. AS I WAS DOING SO THE EXPANSION TANK EXPLODED AND THE HOT WATER SHOT PAST ME AND JUST CAUGHT MY RIGHT SHOULDER. NEEDLESS TO SAY IF THIS CAUGHT ME DEAD ON I WOULD HAVE BEEN BURNED BADLY. I CALLED THE DEALER AND WAS TOLD THAT THERE WAS NO RECALL ON MY VEHICLE. THE DEALER ALSO TOLD ME TO CALL ANOTHER DEALER AS THEY MAY HAVE BETTER INFORMATION. I HAD THE EXPANSION TANK REPLACED AND THEY REPLACED THE COOLANT. THERE SEEMS TO BE A AIR POCKET IN THE ENGINE AND THE COOLANT NEEDS TO BE TOPPED OFF AFTER RUNNING THE ENGINE. IF NO RECALL, WHY NOT? *TR

TL* THE CONTACT OWNS A 2009 BMW X6. THE CONTACT STATED THAT THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE OVERHEATED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE AUXILIARY WATER PUMP. THE FAILURE DID NOT RECUR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

TL* THE CONTACT OWNS A 2009 BMW X6. THE CONTACT STATED THAT THE VEHICLE BECAME VERY UNSTABLE WHEN DRIVING OVER BUMPS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 74,000.

I OWN A BMWX6 2009 AND UNDER 30,000 MILES I HAVE TO CHANGE TIRES UNDER NORMAL DRIVING CONDITIONS. THE OWNER MANUAL INDICATED THAT TIRES NEEDS REPLACEMENT AFTER 6 YEARS THE MOST. THE TIRES THREADS UNDER 30,000 ARE UNDER SPEC. AND RECOMMENDED TO REPLACE THEM BY BMW SERVICE CENTER. I REPLACE THEM AND I FOUND OUT THAT MICHELIN IS NOT GIVEN A WARRANTY FOR TIRES INSTALLED ON BMWX6 2009 EVEN THAT ON THE OWNER MANUAL IS A STATEMENT THAT THE TIRES ARE WARRANTED BY THEIR MANUFACTURER. WHY A BRAND NEW CAR IS SOLD WITH TIRES WHICH ARE NOT UNDER WARRANTY? NOT TAKING A CHANCE TO HAVE AN ACCIDENT I REPLACE ALL 4 TIRES AT MY COST OF OVER $1700 AND BMW IS NOT TAKING ANY RESPONSIBILITY THAT THE TIRES ARE WEARING OUT TOO SOON AND TO INFORM ALL THE OWNERS OF A POTENTIAL DANGER DRIVING THE CAR WITH TIRES WHICH ARE NOT EVEN WARRANTED BY THEIR MANUFACTURER. *TR

VEHICLE WASN'T DRIVING PROPERLY, CONSTANTLY PUTTING 1 QT OF OIL IN VEHICLE EVERY 2 WEEKS BECAUSE I WOULD GET A MESSAGE ON DASH SAYING LOW OIL. I TOOK MY VEHICLE TO DEALERSHIP AND THEY SAID NOT SHOWING A PROBLEM. THEY RAN DIAGNOSTIC TEST AND STILL NOTHING. SAME ISSUE HAPPEN AGAIN AND MORE TEST WERE RUN AND FINALLY THEY SAID IT WAS FUEL PUMP SYSTEM AND IT WAS FIXED. THE OIL ISSUE CONTINUED ON UNTIL MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO THE DEALERSHIP YET AGAIN AND THEY DON'T KNOW WHAT THE PROBLEM IS. THEY'VE HAD MY VEHICLE FOR 3 WEEKS, TOOK ENGINE APART, TALKED TO THEIR MASTER TECH AND NO ONE CAN TELL ME WHAT'S WRONG WITH MY VEHICLE. AT THIS POINT I FEEL ITS A LEMON AND DON'T WANT THE VEHICLE BACK. I FEEL UNSAFE DRIVING IT AND THINK THE DEALERSHIP SHOULD GIVE ME A NEW VEHICLE AND REIMBURSE ME FOR A CAR RENTAL, MILEAGE, TIME AND ENERGY WASTED BECAUSE I COMPLAINED ABOUT THIS PROBLEM PREVIOUSLY AND THEY DID NOTHING,. I'VE CONTACTED CORPORATE AND ALL IM TOLD IS GIVE THE DEALERSHIP TIME TO FIX THE VEHICLE....ITS BEEN 3 [XXX] WEEKS AND STILL THEY DON'T KNOW WHAT'S GOING ON. CUSTOMER SERVICE TREATMENT IS HORRIBLE, I WILL NEVER BUY THIS ANOTHER BMW PRODUCT AGAIN! I ADVISE PEOPLE TO NOT BUY THIS VEHICLE AT ALL A WASTE OF TIME AND MONEY--- INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TO WHOM IT MIGHT CONCERN: I HAVE REASONS TO BELIEVE THAT MY 2009 BMW X6 DOES NOT COMPLY WITH THE 49CFR 571.225 STANDARD. IN PARTICULAR, BY CAREFULLY REVIEWING THE STANDARD, I MAINTAIN THAT THE LOWER ANCHORAGES DO NOT MEET THE REQUIREMENTS FOR ORIENTATION, AND ACCESSIBILITY, AND I SUSPECT THAT ADDITIONAL FEATURES ARE NOT COMPLIANT WITH THE SAME STANDARD. I SUSPECT THAT THIS MATTER IS NOT RELATIVE TO A PRODUCTION MALFUNCTION FOR MY SPECIFIC VEHICLE, BUT IS A DESIGN FLAW OF THE CAR MODEL. I HAVE ALSO A SERIES OF RELEVANT CONCERNS REGARDING THE LACKADAISICAL AND NEGLIGENT ATTITUDE OF BMW IN ADDRESSING SUCH SERIOUS CONCERNS. *TR