There are 3 owner-reported driver assist & adas complaints for the 2025 BMW X7in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
While driving under normal conditions, the Lane Keep Assist system on my 2025 BMW Alpina XB7 unexpectedly and violently jerked the steering wheel without driver input. The sudden steering intervention caused the vehicle to abruptly change direction and strike a curb, resulting in a loss-of-control event. This occurred without warning and could have resulted in a serious crash involving other vehicles, pedestrians, or roadside obstacles. Additionally, the adaptive cruise control system has repeatedly applied sudden and aggressive braking without an apparent reason or obstacle present. These abrupt braking events create a significant risk of a rear-end collision, as following vehicles are not anticipating such sudden deceleration. These issues involve advanced driver-assistance safety systems that are intended to enhance control and safety. Instead, they are operating in a manner that overrides driver input and introduces unsafe driving conditions. The servicing dealership acknowledged the issues and advised me not to use the Lane Keep Assist and cruise control features. Being instructed to disable safety systems due to unsafe behavior is unacceptable and does not resolve the underlying defect. Given the loss-of-control incident and the ongoing unpredictable braking behavior, I believe these defects present a serious safety risk to vehicle occupants and the public.
Vehicle Information: Make: BMW Model: X7 Year: [2025] VIN: [XXX] Component/System Involved: Parking Assistance / Automatic Parking System / Sensors Summary of the Issue (Complaint): On [XXX], while using the Parking Assistance feature on my father's BMW X7 (VIN: [XXX]), the vehicle malfunctioned and caused an accident inside our home driveway. While the system was guiding the vehicle into the garage—as it has successfully done many times before—it suddenly and erratically turned the steering wheel to the right, failed to stop, and struck another parked vehicle. There were no sensor warnings, no audible beeps, and the system did not engage the brakes to avoid the collision. My father was attentive and had to manually slam on the brakes, but the impact had already occurred. We reported the incident to our local BMW dealership and BMW North America. However, the response has been extremely unsatisfactory. A BMW engineer claimed the system was “working as intended,” even though the erratic behavior and failure to stop contradict that claim. Representatives implied the system requires full attentiveness, but my father was alert and monitoring the process. No one from BMW has taken responsibility, and they have refused to assist in repairing the vehicle damage caused by their system’s failure. This incident highlights a serious safety issue with BMW’s Parking Assistance system, which can misbehave even when used correctly and attentively. It poses a danger not just to property but potentially to people. I am filing this complaint in hopes that NHTSA investigates this matter further. Incident Type: Property Damage (No injuries) Location: Private residential garage Desired Action: Investigation into BMW’s Parking Assistance system functionality and accountability from the manufacturer for the damage caused by this failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
We have periodic driver assist faults coming up , started at 1700 and now has has 3400 miles on it, dealer still cannot fix and BMW either .
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026