There are 2 owner-reported air bags & restraints complaints for the 2018 Buick Enclavein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2018 Buick Enclave. The contact stated that while making a left turn, another vehicle jumped onto a curb and struck the rear end and rear tire of the vehicle. The front driver side, passenger side, and curtain air bags deployed. The contact was concerned about whether the air bags should have deployed for the type of impact experienced. No warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. A police report was filed. The contact sought medical attention for bloody stool, lower back pain, and neck pain. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,000.
In December 2017 we were involved in a rear end collision so violent the spare tire was knocked out from under the vehicle. Our vehicle, 2014 Buick Enclave VIN [XXX] was struck in the rear. The lap belt held us secure, but the shoulder belt allowed us to be tossed forward. My head hit the left windshield/top post leaving me looking like a racoon the next day. General Motors representatives, [XXX] CEO at the time ,stated the seat belts functioned properly. I injured my left wrist as a result of being thrown forward and have pain in it ever since then. We now drive a 2018 Buick Enclave VIN [XXX] that we purchased as a result of the December 2017 accident. We have noticed the same problem with the shoulder belts not working in sync with the lap belt, especially during a panic braking. Could this be product failure or just coincidence? I BELEIVE THIS WARRANTS EVALUATION! Thank you. My email address is [XXX] , mailing address is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026