There are 4 stored owner reports matching the electrical system leading-label group for the 2023 Buick Encore GX in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 4 of 4 matching reports.
Open the full vehicle complaint log (all categories)I am reporting a serious safety issue with my 2023 Buick Encore GX that repeatedly shuts off while driving and doesn’t restart when auto stop is on, it leaves me stranded in traffic. The vehicle has been in the shop multiple times since February 13, and the issue has not been resolved. A service advisor has stated he is not comfortable putting me back in the vehicle and wants to help get me out of this car. I am requesting escalation, a case number, and immediate resolution. After having the oil changed in February, the check engine light came on soon after. Car had left me stranded prior to the battery being replaced. After 4 times in the same shop, they say a bad ground connection may now be the problem, however they also said they recharged the battery the visit prior.
I bought my car, new, on 10/1/ 2023. The middle of November i noticed the headlights randomly dimming. On 12/3/23 I to the dealership to have them looked at. I was told there was nothing wrong but make an appt. they had my car 3 times in less than 2 months. I repeatedly told them my headlights were dimming and or going off. On Jan 13 after taking my daughter to the airport my headlights went off as i was merging on to hiway at 6:30vam. at that point i filed a complaint with GM.. They won't do anything because the dealer said the lights function'. I have not driven my car after dark Jan 113. I am terrified that it will happen again. I keep having more things go wrong. display, collision, lane assist. i have picture of some of the incidents. I HAVE ALL LOT OF DOCUMETATI0N AND PICTURES HOWEVER I GET MESSAGES THE FILES ARE TO BIG EVEN WITH A FILE WITH 6 PIECES OF PAPER.
Center vehicle display intermittent issues. Will not respond, turns on back up camera while driving forward, fails to connect/respond to phone plugged in USB-C. Unable to change vehicle settings when malfunctioning. Unplug the phone and at times still displays as if it is plugged in. Other times music streamed using USB-C has static. Turning on and off the vehicle doesn’t fix. Intermittently Maps become distorted while using USB-C, unable to use. Ongoing issue dealer claims this is normal.
Vehicle struggles to stay running in the heat with the air conditioning running. Low voltage codes pulled at dealership. When the air conditioner is running there is an awful toxic smell from the vents both with or without recycling the air. Vehicle struggles to slow then accelerate, such as normal driving conditions in rush hour traffic. Poor ability to accelerate, hesitant and jolting. AWD model with winter package in the desert doesn’t fair well.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.