2024 Buick Encore GX Electrical System Problems

The information screen has gone totally black and calls are cutting in and out. In my research I've seen there was a recall for this issue on this year and model but, it does not show for my particular vehicle.

door locks don't work. This is the second time in less than a year. Last time it took Buick 28 days to fix. Vehicle wont lock while driving or when parked. No warning. The dealer has had the vehicle since 10-20-25.

Same issue that happened a couple years ago in which a recall was issued. My 2024 Buick Encore GX ST screen went blank. I was unable to see my odometer, speed, fuel gauge etc. while operating the vehicle.

The display screen will glitch and completely go black while driving. I have tried turning the car off to hopefully “reset” the issue, and sometimes the entire display will not come on at all. I have taken my car in 4-5 times to my local dealership only to be blown off. Lately my headlights and taillights are going off at random times. The are a huge safety concern and it seems increasingly common for many Buick owners. The recall needs to be expanded to include my vehicle before I have an accident and I, or someone else is seriously hurt.

On [XXX], I was driving on the [XXX] in San Diego, a rather busy freeway, and the instrument panel went black with no interference from me. I could not see speedometer or any other information about the car, like check engine light. I drove the 17 miles home. At my home, I restarted the car several times and the screen was still black. A separate screen with the radio, etc. was still working though. I made sure that a button to dim the screen hadn't accidentally been touched, and it hadn't as I turned it back and forth with no response. There was no error message, etc. I was at risk of not knowing how fast I was going, not having the safety feature of knowing how close I was to other vehicles, and not knowing if there was a check engine indicator. There was no symptoms prior to the incident. The car has about 1,246 miles on it. I just purchased in bout 7 weeks ago brand new. I contacted OnStar as they have a help feature and they instructed me I had to bring the car in to the dealer. I have been ill the last few days but will have to take in there to be inspected. I have not started the car today on 7/11/2025 to see if the screen will come on, but a black instrument panel seems to be an ongoing problem the Buick Encore GX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The brakes squeak constantly and occasionally skid or lock up. The car will occasionally have all electrical power disconnected so all screens go blank for 2-3 secs (sometimes in succession for 3 times max), the car will continue to run and drive. However, the screens will blink as if starting up each time the car does this. The car will also indicate 44 miles left until tank is empty, working 10-12 more miles the car will stop as if it’s out of gas and will not start again until you put gas it (all indications on gauges show enough gas to go 25-30 miles left). Very disappointed in the car and dealership can’t figure it out.

Screen gets very hot and randomly goes black and malfunctions as well as carplay

this is a software issue. it’s always cutting in and out turning blank at times/ glitching / disconnecting just a bunch of stuff that gets very annoying and frustrating especially when driving.

On 10/21/2024 the main gauge cluster began flickering and lasted that way for several days while GM had part on back order. Then on 11/9/2024 the gauge cluster went completely out while driving at night with no indication of speed or status. The incident was very disorienting but did not cause an incident. GM has been waiting on the part since 10/28/2024 with the latest delivery expected in Feb 2025. Each month the part's expected arrival slips several weeks, and our confidence is low that the part will be available in Feb.

All door locks wont activate both from door switches and key fob. Alarm is malfunction. Doors wont lock when moving. My car has been at the dealers for three weeks they have not been able to fix it.

Upon starting up my car, the instrument panel (showing speed, mileage, warning lights, fuel level, blinkers, etc) was completely blank. The entire dashboard is displayed via illumination. This lasted about an hour. There is an open recall on this exact issue, but my VIN isn't included in the recall.

The contact owns a 2024 Buick Encore GX. The contact received notification of NHTSA Campaign Number: 23V744000 (Electrical System), and the vehicle was taken to the dealer, where the recall repair was performed; however, while driving 30 MPH, the instrument cluster display and the infotainment system screen display turned black. There was no warning light illuminated. The contact pulled over to the side of the road, turned off, and restarted the vehicle; however, the failure persisted. The contact stated that she was able to drive to the nearby residence. The contact stated that upon arriving to the residence, she turned off and restarted the vehicle several times, and the infotainment screen display became operable. The contact stated that she went to the vehicle settings on the infotainment system and selected Update twice, but the instrument cluster display remained black. The contact stated that she then selected Previous Updates and turned off the vehicle for an hour. The contact stated that upon restarting the vehicle, the instrument cluster and the infotainment system were operable. The dealer was notified of the failure through a voicemail message. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,714.