2015 Buick Encore Air Bags & Restraints Problems

Drivers airbag light stays on - immobilisation light stays on, car won't start. Both of these issues were addressed by TSB and complaints

MY PASSENGER SIDE AIRBAG LIGHT COMES ON THE DASHBOARD TELLING ME THAT MY PASSENGER SIDE AIRBAG IS OFF EVEN WITH SOMEONE SITTING IN THE SEAT. I TESTED IT WITH MY BOYFRIEND SITTING IN THE SEAT HOLDING OUR 40LB DOG. COMBINED, THEY WEIGH OVER 200LBS AND THEN LIGHT ON MY DASHBOARD STILL SAYS THE PASSENGER SIDE AIRBAG IS OFF. THE VEHICLE WAS NOT IN MOTION. IT WAS TURNED ON ASKED PARKED IN THE DRIVEWAY. I TESTED IT WHILE DRIVING ON A PRIVATE ROAD AT 35MPH AND THE LIGHT STAYS ON WHILE THE CAR IS IN MOTION AND WHILE PARKED.

DRIVER AIRBAG LIGHT STAYS ON .THIS IS THE 4TH TIME I HAVE HAD THIS PROBLEM SINCE IPURCHASED THIS VEHICLE ON APRIL 2017. HAD IT SERVICED THE FIRST THREE TIMES BUT NOW THE WARRENTY IS OUT AND HERE I AM AGAIN WITH THE AIR BAG LIGHT ON. THIS HAS BEEN VERY FRUSTRATING AND SHOULD NOT BE HAPPENING SO OFTEN. NOW I AM LEFT HAVING TO PAY SOMEONE TO FIX THIS AGAIN !

A CAR PULLED OUT IN FRONT OF MY WIFE. SHE STRUCK THE OTHER VEHICLE IN THE DRIVER'S DOOR. THE AIRBAG DID NOT DEPLOY AND THE SEATBELT DID NOT LOCK. THIS CAUSED HER INJURIES. THERE HAS BEEN A RECALL FOR THIS PROBLEM. IT DID NOT FIX THE PROBLEM. THE ACCIDENT OCCURRED IN A 35 MPH ZONE AND ON A 4 LANE ROAD.

REAR CENTER SEAT BELT LOCKS WHEN SEAT IS PUT IN CARGO POSITION MAKING 2/3 OF THE REAR SEAT UNUSABLE. VEHICLE WAS UNDER WARRANTY WHEN THE SEAT WAS LOWERED, BUT RETURNING THE CAR WAS 2K MILES OVER WARRANTY. CAR WAS AT THE DEALERSHIP 3 DAYS BEFORE LEAVING FOR TRIP, SO THEY WERE AWARE OF THE MILEAGE. DEALER CUT THE SEAT BELT SO THE SEAT COULD BE RAISED, BUT WOULD NOT REPLACE UNDER WARRANTY. I WAS DIRECTED TO CONTACT GM FOR ASSISTANCE. GM WAS OF LITTLE HELP AND CONTACTED ME 2 WEEKS LATER STATING THE DEALERSHIP WOULD NOT RETURN THEIR CALLS TO DISCUSS. MULTIPLE COMPLAINTS FOUND AT VARIOUS SITES, VERY SURPRISED A RECALL HAS NOT BEEN ACTIVATED. CLEAR SAFETY ISSUE! IT'S A SEAT BELT!!!!!

THE REAR CENTER SEAT BELT LOCKS WHEN SEAT IS PUT IN CARGO POSITION. THIS MAKES 2/3 POF THE REAR SEATS NON-USABLE AND PASSENGERS INCLUDING CHILDREN CANNOT RIDE SAFELY IN VEHICLE. DEALER TECHNICIAN REPORTED TO ME HE SAW 16 COMPLAINTS ON WEBSITE HE USED TO CONFER WITH ME. RESOLUTION IS TO COMPLETELY REMOVE REAR SEATS TO UNLOCK. THIS LEAVES CONSUMER WITH UNUSABEL AND UNSAFE REAR SEATS.

PASSENGER AIRBAG DOES NOT ALWAYS ACTIVATE. THE LIGHT INDICATING THAT THE PASSENGER AIRBAG HAS BEEN ACTIVATED DOES NOT ALWAYS TURN ON WHEN THE SEAT IS IN USE. IT DOESN'T MATTER IF THE CAR IS MOVING OR STATIONARY. IT ALSO DOESN'T MATTER WHO IS SITTING IN THE SEAT, MEANING IT COULD WORK FOR THE PERSON ONE DAY AND NOT THE NEXT. .

AIR BAG SENSOR DEFECTIVE. WHEN PASSENGER SITS IN SEAT THE SENSOR INDICATOR READS OFF. TOOK IT TO DEALER TODAY 3/15/2018 AND THEY SAID IT NEEDS A NEW SENSOR. WHEN THEY TESTED IT WITH A 280 LB. MECHANIC IN PASSENGER SEAT SENSOR SAID A CHILD WAS IN SEAT AND IT WAS ON THE OFF POSITION. THE AIR BAG SENSOR HAD A RECALL PREVIOUSLY AND WAS TAKEN CARE OF AND STILL HAVING AIR BAG PROBLEMS. HAVE BEEN DRIVING WITH PASSENGERS IN SEAT WITH NO AIR BAG PROTECTION. HAD PREVIOUSLY TAKEN IT IN TO DEALER AND THEY SAID NO PROBLEM BUT PRESSED THEM AS INDICATOR STILL SHOWED OFF NO MATTER WHO SAT IN SEAT. TALKED TO GMC REPRESENTATIVE AND ALL THEY HAD TO SAY WAS WE ARE SO SORRY. THEY WERE OF NO HELP AT ALL. HAVE TALKED TO SEVERAL OTHER BUICK ENCORE OWNERS AND THEY HAVE HAD AIR BAG ISSUES AS WELL. THESE CARS NEED ANOTHER RECALL AS THE FIRST RECALL DID NOT FIX THE PROBLEM. THIS PROBLEM OF AIR BAG OFF WAS WHILE VEHICLE IS IN MOTION WHEN SOMEONE IS SITTING IN PASSENGER SEAT WELL OVER THE WEIGHT LIMIT. THIS HAS BEEN AN ONGOING PROBLEM SINCE JANUARY OF THIS YEAR. *JS

PASSENGER AIRBAG SHOWS OFF EVEN WHEN SOMEONE WELL ABOVE THE WEIGHT LIMIT IS SITTING IN THE SEAT. I AM OF THE UNDERSTANDING THAT THE AIR BAG WILL NOT DEPLOY SHOULD THERE BE AN ACCIDENT AND THAT THE DRIVER BAG WOULD NOT DEPLOY EITHER. THE PASSENGER AIR BAG OFF LIGHT IS ON WHETHER IN MOTION OR STATIONARY. I BELIEVE THAT A SOFTWARE UPDATE IS NEEDED TO CORRECT THIS. I HAVE A RECALL NUMBER OF 16007 THAT I FOUND ON THE INTERNET BUT NOT SURE IT IS THE CORRECT ONE. THIS NEEDS IMMEDIATE ATTENTION AS IT IS A LIFE THREATENING ISSUE. THIS HAS BEEN AN ISSUE SINCE THE BEGINNING OF JANUARY 2018.

MY CAR WAS IN MOTION GOING APPROXIMATELY 45-50 MPH WHEN IT HIT A STATIONARY VEHICLE ON THE HIGHWAY. I WAS ABLE TO HIT MY BRAKES BUT STILL HIT THE CAR IN ALMOST FULL FORCE, HEAD ON. BOTH MY CAR AND THE CAR I HIT ARE TOTALED, AND I WAS TAKEN BY AMBULANCE TO THE HOSPUTAL AFTER, BUT MY AIRBAGS DID NOT GO OFF.

MY FRONT PASSENGER AIR BAG WILL NOT TURN ON WITH AN AVERAGE SIZE PERSON WEIGHING 135LBS SITTING IN THE FRONT PASSENGER SEAT. IT SEEMS TO ONLY WORK WITH SOMEONE SITTING IN IT AT A WEIGHT OF OVER 200LBS. I JUST BOUGHT THIS CAR AND MY LOCAL GMC BUICK DEALERSHIP TELLS ME THERE IS NOTHING WRONG WITH THE SENSOR BECAUSE THE MECHANIC THAT WORKED ON IT SAT IN IT AT 220LBS AND IT TURNED ON FOR HIM JUST FINE. PLUS THEY SAID THEY ARE RECEIVING NO ERROR CODES ON IT. THERE IS SOMETHING WRONG WITH THIS VEHICLES AIR BAG WHEN AN AVERAGE SIZE PERSON WEIGHING OVER 130LBS CANNOT RIDE IN THE FRONT SEAT WITHOUT AIRBAG PROTECTION. THERE HAS TO BE A FIX TO THIS AS IT'S EXTREMELY DANGEROUS FOR A PASSENGER UNDER 200LBS TO RIDE IN THE FRONT PASSENGER SEAT WHILE THE AIR BAG IS OFF! I PREVIOUSLY OWNED A TOYOTA AND IT WOULD TURN ON THE PASSENGER AIR BAG EVEN IF MY 13YR OLD SAT IN IT AT 100LBS.

THERE WAS A RECALL ON THE AIRBAGS AS BEING UNSAFE. I CONTACTED MY DEALER AND ASKED FOR THEM TO RETURN MY CALL SO I COULD DETERMINE A SOLUTION TO THE UNSAFE SITUATION. THEY HAVE NOT CONTACTED ME BACK IN ANY FASHION.

GENERAL MOTORS NEVER NOTIFIED ME OF A RECALL ON MY 2015 BUICK ENCORE IN SEPT 2016. I FOUND OUT ABOUT THE RECALL BY READING IT IN THE NEWSPAPER. IT INVOLVED THE AIR BAG. I CALLED MY LOCAL DEALER AND THEY MADE THE REPAIR. I CALLED GM AND ASKED WHY THEY DIDN'T NOTIFY ME. THEY HAD NO GOOD ANSWER AS TO WHY. ONE OF THE PEOPLE I TALKED TO SAID THE REASON WAS BECAUSE THE RECALL WAS BEFORE I PURCHASED THE CAR ( I BOUGHT THE CAR IN FEB 2015) THIS MAKES NO SENSE. MY LOCAL DEALER TOLD ME THE RECALL WAS MADE ON 9SEP 2016. THE BUICK WEB SITE HAD ANOTHER PERSON ASKING A QUESTION ABOUT THIS RECALL AND STATED THEY NEVER RECEIVED A RECALL NOTICE.THE ANSWER GIVEN WAS CALL YOUR BUICK DEALER. AIR BAG RECALLS ARE VERY SERIOUS AND I FEEL THAT GM SHOULD BE THE ONE TO NOTIFY EVER ONE.