2011 Buick LaCrosse Complaint Log

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE VENTILATION INSIDE THE VEHICLE FAILED TO WORK PROPERLY MAKING IT HARD FOR THE CONTACT TO SEE ON COMING TRAFFIC. THE VEHICLE WAS TAKEN TO SUTTLE MOTOR CORPORATION (12525 JEFFERSON AVE, NEWPORT NEWS, VA 23602, (757) 886-1700) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE HVAC SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER 2 OR 3 ADDITIONAL TIMES IN WHICH THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 11V149000 (VISIBILITY) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.*DT*JB

JULY 23, 2019 -I WAS ON THE HWY FOR APPROX. FOUR HOURS WITH MY NIECE WHEN SUDDENLY MY CAR CREATED A LOUD SOUND AND I LOST POWER AND CONTROL OF MY CAR INCLUDING MY BRAKES. I WAS TRAVELING AT 70 MILE PER HOUR. LUCKILY, TWO CARS HAD JUST PASSED ME WHEN THIS OCCURRED OTHERWISE I COULD HAVE HAD A VERY SERIOUS ACCIDENT. I WAS ON THE LEFT LANE AND WAS ABLE TO COAST TO THE SHOULDER. THE HWY. WAS FLAT AND I WAS ABLE TO COAST TO A STOP. THE ENGINE WOULDN'T START, BUT AFTER APPROX. FIVE MINUTES IT STARTED BUT I WASN'T ABLE TO MOVE. THE CAR IDLED EXTREMELY ROUGH. THE ELECTRONIC STABILITY CONTROL (ESC) LIGHT AND THE CHECK ENGINE LIGHTS WERE ON. I WAITED FOR A TOW TRUCK IN 96 DEGREE WEATHER FOR TWO HOURS BEFORE I WAS ABLE TO GET A TOW TO A GARAGE 40 MILES AWAY. THIS HAPPEND ON TUESDAY. I LEFT MY CAR AT THE BUICK DEALER AND LEFT THE KEY IN THE DROP BOX. I WAS TOLD WEDNESDAY MORNING THAT THEY WOULDN'T BE ABLE TO LOOK AT IT UNTIL TODAY (THURSDAY), SO I HAVE NO IDEA AS YET WHAT DAMAGE HAS OCCURRED TO THE ENGINE. I HAVE ONLY 53,000 MILES ON THE VEHICLE AND IT IS A 2011 MODEL. HOW COULD SOMETHING LIKE THIS HAPPEN?

EVERY TIME I WILL DRIVE FOR SO LONG I'D LOSE ALL POWER RADIO DASH LIGHTS HEADLIGHTS EVERYTHING AND START BLINKING AND GOING OUT AND FINALLY THE CAR WAS JUST DIE. COME TO FIND OUT IT IS ELECTRICAL ISSUES AND IT'S COSTING ME MORE THAN THE CAR IS WORTH TO EVEN GET IT BACK FROM THE SHOP.

BRAKE PEDAL DOES NOT RAISE AFTER APPLY, REMAINS APPLIED AND BRAKE LIGHTS REMAIN ON UNWANTED WHEN CAR IS IN MOTION AND STATIONARY ON STREETS, HIGHWAYS AND WHILE TURNING. GM ISSUED AN INTERNAL BULLETIN ON 05/11/2018 (SEE PIC5692D) RECOGNIZING THAT THIS PROBLEM EXISTS AMONG 5 OF ITS MODELS (BUICK LACROSSE, BUICK REGAL, CADILLAC SRX, CADILLAC XTS AND CHEVROLET MALIBU) WITH THE LACROSSE PROBLEM BEGINNING 2010 THROUGH 2015. BRUSTOLON, A GM DEALER IN MYSTIC, CT CHARGED ME $70.63 TO REPLACE THE PEDAL AND RETAINER CLIPS. GIVEN HOW WIDESPREAD THIS PROBLEM HAS BEEN AMONG SEVERAL GM MODELS FOR UP TO 6 YEARS, THIS REPAIR SHOULD BE THE RESPONSIBILITY OF GM AS A RECALL AT NO COST TO THE VEHICLE OWNER.THIS SITUATION IS A SIGNIFICANT SAFETY ISSUE BECAUSE THE BRAKE PEDAL WHEN DEPRESSED REMAINS APPLIED WEARING THE BRAKES OUT PREMATURELY. *JS

WINDOWS WILL NOT DEFOG AC BARELY RUNS TOOK IT IN TO A SHOP TO GET A RECHARGE BUT STILL NOTHING. MY SEAT ROCKS BACK AND FORTH LIKE A ROCKING CHAIR ON DRIVER SIDE. I ALSO HAVE PICTURES AND VIDEOS BUT DON'T KNOW HOW SEND COPY PASTE THE LINK TO YOU...

FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103 WINDSHIELD DEFROSTING AND DEFOGGING SYSTEM AND I DON'T KNOW IF ITS EFFECTING MY A/C TO I HAVE TAKEN IT EVERYWHERE TO GET FIX AND NO ONE FIXES IT COMPLETELY STILLS BLOW COOL NOT COLD LIKE IT IS SUPPOSED TO. *TR

WHENEVER WE FUEL OUR 2011 BUICK LACROSSE CXS IT WOULD NOT FULLY START AND AFTER SEVERAL ATTEMPTS, IT WOULD RUN THE BATTERY DOWN. AFTER THE SECOND INCIDENT, IT WAS OBSERVED THAT IF WE RAPIDLY PUMP THE ACCELERATOR WHILE THE VEHICLE WAS TRYING TO START IT WOULD PICK UP AND FULLY START. THIS IS WHAT WE HAVE BEEN DOING AND IS STILL DOING, REGARDLESS OF THE FUEL STATION (EXXON-MOBILE, SHELL, MURPHY/WALMART, CITGO, CHEVON, VALERO, FUEL DEPOT, ECT.). HERE IS A LIST OF THINGS WE HAVE ATTEMPTED: 1) WITH THE GAS TANK AT ABOUT HALF, OPEN THE GAS TANK PUT THE GAS PUMP INTO THE TANK, DON'T PUMP ANY GAS, CLOSE THE TANK, START THE VEHICLE (MAYBE OPENING THE TANK WAS THE CULPRIT): ALL IS FINE. 2) WITH THE TANK AT ABOUT HALF, FULL THE TANK (DIFFERENT STATION), START THE VEHICLE: ALL IS BAD. 3) WITH THE TANK AT ABOUT EMPTY, FULL THE TANK (DIFFERENT STATION), START THE VEHICLE: ALL IS BAD. 4) WITH THE TANK AT ABOUT QUARTER, FULL TO HALF TANK (DIFFERENT STATION), START THE VEHICLE: ALL IS BAD. MY CONCLUSION IS THAT THE VEHICLE IS CREATING THE PROBLEM AND NEEDS TO BE CORRECTED. BEFORE REACHING THIS POINT, I HAD TO CALL FOR ROAD SERVICE TWICE. IN THE FIRST CASE THE VEHICLE WAS TOWED TO A DEALERSHIP AND THEY FOUND NOTHING AND THE SECOND WE JUMPED THE VEHICLE.

The component is the brakes and the brake pedal while not engaging the brakes they remained on even after the vehicle was shut off .the vehicle brake lights remained on this was not duplicated when I took the car in by the dealer of how the brake remains engaged we even when not being used I would have to release the break by pulling it up with my foot while driving . This was duplicated and witnessed by two others the dealership where I bought the car and a trusted mechanic. which no avai there was no warning light indicating any type of concern prior to it doing this. the brake pedal being slightly stuck my transmission shifts not properly and hot feeling to the car now I have a warning saying that AC will not work due to the overheating of my engine which I believe to have repaired however the repair that was believed to be the problem obviously wasn't the problem because the light still remains on and the fan runs continuously the minute I start the car to the time I shut the car off I live in North Dakota and it is -1 today and the fan continues to run at all times and the warning light is on cooling fan the car lunges at times which is easy to lose control over when it does this it lunges to the point where it physically noticeable and and no warnings of this that a compensation is going to need to be made in my driving with this lunge issue. I do feel this break issue has affected many other parts of the vehicle and the safety associated with these components. Also at times the driver's seat will not move it goes up to the dash or back to the back seat leaving me in a position where I cannot drive the vehicle safely at all. Also the cruise control would not engage because of the brakes being slightly engaged. Took her to the dealership discussed this problem with them and they could not duplicate and it's been going on since I purchased the car It had 30,000 miles on it when I bought it and it continues to do this and I think it's a safety issue

DRIVING 60 MPH ON THE HIGHWAY. SUDDENLY THE INFORMATION PANEL FLASHED STABILITRAK SERVICE REQUIRED (OR SIMILAR) THEN LOW POWER MODE. CAR WENT FROM 60 TO 30 MPH ON THE HIGHWAY. UNABLE TO SPEED UP. NEEDED TO PULL OVER TO THE SIDE OF THE ROAD. TURNED CAR OFF. TRIED TO RESTART AND IT WOULDN'T RESTART FOR SEVERAL TRIES. RESTARTED AND STILL SAID LOW POWER AND WAS IDLING LOW. TRIED AGAIN AND WAS NORMAL. THIS HAS HAPPENED SEVERAL MORE TIMES AND ALWAYS IS SIMILAR. SOMETIMES IT DOESN'T HAPPEN AT ALL IN A 30 MILE TRIP, SOMETIMES IT HAPPENS 3 TIMES. VERY DANGEROUS! COULD BE REAR ENDED! I HAVE READ MANY OTHER ACCOUNTS OF THIS HAPPENING IN THE 2011 BUICK LACROSSE. AFTER THIS THE CHECK ENGINE LIGHT STAYED ON. WHEN I HAD THE AUTO PARTS STORE RUN DIAGNOSTICS IT FLAGGED MULTIPLE MISFIRES, THROTTLE POSITION SENSOR 3 TIMES, POWER CONTROL MODULE INDICATOR, TRACTION CONTROL. IT SEEMS THIS IS A FLAW IN THIS CAR. I ATTEMPTED TO GET A PICTURE OF THE SATBILITRAK SENSOR INDICATOR LIGHT, BUT IT FLASHES ON AND OFF PRETTY QUICKLY AND YOU NEVER KNOW WHEN IT WILL HAPPEN.

MY CAR STATED THAT MY TRAKSTABILTY SYSTEM NEEDED TO BE SERVICED THEN REDUCED ENGINE POWER LITE UP. CAR WOULD NOT SHIFT AND WOULD NOT INCREASE IN SPEED OVER TWENTY MILES PER HOUR. I HAD TO PULL OVER AND TURN MY CAR OFF LEAVE IT PARKED UNTIL I COULD GET IT TO THE DEALERSHIP. THE THROTTLE BODY WAS DEFECTIVE. THIS HAS HAPPENED ON OTHER 2011 LACROSSES AND THEIR IS A SPECIAL SERVICE BULLETIN WITH FREE REPAIR BUT FOR SOME REASON NOT IN MINE. I HAD TO PAY 500 DOLLAR TO REPLACE THIS. MY CAR ONLY HAS 74000 MILES ON IT AND I COULD HAVE BEEN INJURED IF I WASN'T IN A PLACE WHERE I COULD TURN MY VEHICLE OFF SAFELY.

I WAS GOING 50 MILES AN HOUR DOWN THE ROAD WHEN I APPROACHED AN INTERSECTION AND STABILITRAK CAME ON AND THEN STATED REDUCED ENGINE POWER. AT WHICH TIME I LOST ALL POWER TO GET THROUGH INTERSECTION. ALMOST GOT HIT BY 3 DIRECTIONS TRYING TO GET MY CAR OUT OF THE ROAD. I FINALLY COASTED TO THE SIDE OF THE ROAD TURNED CAR OFF AND BACK ON DROVE FOR ANOTHER MILE BEFORE IT DID IT AGAIN. THIS IS NOT SAFE. I DO NOT KNOW WHAT IS WRONG WITH IT. I AM NOW STUCK AT WORK I DO NOT DARE TO DRIVE IT.

WHILE ACCELERATING FROM A STOP AT AN INTERSECTION AND INTITATING A TRN ON A CITY STREET, THE ENGINE STOPPED AND LOST POWER STEERING AND POWER BRAKES. THE ENGINE HAD TO BE JUMPED AND A ROD KNOCK SOUND OCCURRED. THE ENGINE LATER SIEZED UP PERMANENTLY AT THE SERVICE CENTER. THE VEHICLE WAS WELL MAINTAINED AND OIL LEVELS WERE WITHIN NORMAL OPERATING RANGE. THERE WERE NO PRIOR INDICATIONS OF ENGINE TROUBLE.

STEERING FREEZES UP IN MOSTLY DAMP, WET DAYS WHEN DRIVING VERY SLOW INTO PARKING AREA'S.....STEERING COMPLETELY LOCKS...CANNOT MOVE WHEEL AT ALL....AFTER A MINUTE OR LESS, I HEAR A NOISE AND THE WHEEL IS UNLOCKED... HAPPENED NUMEROUS TIMES OVER LAST TWO MONTHS , BUT SEEMS TO BE HAPPENING MORE PAST FEW WEEKS...I AM AFRAID TO DRIVE CAR...

DRIVER SEAT HAS COLLAPSED. I FIRST NOTICED THIS WHEN I GOT IN TO DRIVE AFTER MY HUSBAND HAD DRIVEN THE CAR AND I HAD TO ADJUST THE REAR VIEW MIRROR...SOMETHING I HAD NEVER HAD TO DO IN THE PAST AND IT KEEPS GETTING WORSE. I CAN NO LONGER SAFELY SEE ABOVE OR AROUND THE SIDE MIRRORS UNLESS I SIT ON A PILLOW.

TAKATA RECALL MY BUICK LACROSSE ONE TIME GOING DOWN THE ROAD OUT OF THE BLUE IT DONE ENGINE POWER REDUCTION,AND THEN IT JUST DIED ON ME.AFTER THAT I DID GET IT TO START BUT IT RAN RUFF AND AFTER A FEW WEEKS IT WOULD NOT START AT ALL.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING THE VEHICLE, THE AIR CONDITIONING, HEATING, AND DEFROSTER FAILED TO FUNCTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

THE VEHICLE STARTED TO VOLUNTARILY COME TO A STOP, AND CUT ITSELF OFF WITHOUT NOTICE. THEN, SUBSEQUENTLY, THE BATTERY LIGHT/ICON STARTED TO APPEAR ONTO THE DASH SCREEN, FOLLOWED BY A DECELERATION WHILE DRIVING WITH AN INFORMATION NOTICE STATING THAT THE BATTERY POWER HAD BEEN REDUCED. WITH THIS NOTIFICATION YOUR ABILITY TO ACCELERATE BECOMES HINDERED, AND HAVING CONSULTED WITH ON-STAR, A DIAGNOSTIC TEST RESULTED WITH A CODE OF P-0335, AND THE PROBLEM LISTED AS AN IGNITION SYSTEM ENGINE MISFIRE. SUCH DIAGNOSIS COMES WITH A WARNING OF SPEED PRECAUTIONS, AND HIGHWAY DRIVING IS NOT RECOMMENDED.

SUSPENSION NEEDS SERVICE, WARNING CAME ON

TWICE AFTER FILLING UP WITH GAS, MY CAR WAS OILS NOT START AT THE PUMP. EACH TIME I HAD TO WAIT SEVERAL MINUTES BEFORE IT WOULD ACTUALLY START. THE SECOND TIME IT HAPPENED, I WAITED, IT STARTED THEN IMMEDIATELY QUIT AGAIN. THERE IS A VERY HARD START WHEN IT ATTEMPTS TO START AS WELL. THE ENGINE LIGHT CAME ON THEN IMMEDIATELY WENT OFF. I TOOK THE CAR DIRECTLY TO THE DEALERSHIP WHERE IT HAD TO REMAIN RUNNING UNTIL THEY COULD GET IT IN. THIS WAS 540P ON FRIDAY, MAY 25TH BEFORE A HOLIDAY.

SUNROOF EXPLODED OUTWARD GOING 70MPH ON INTERSTATE. NO CARS AROUND ME NO BIRDS OR OTHER THINGS. ROAD PERFECTLY SMOOTH STRAIGHT DIRECTION OF TRAVEL. NO BAD WEATHER AND ALL WINDOWS RAISED AT THE TIME. SCARED ME TO DEATH. EVERYTHING WAS NORMAL UP UNTIL THE TIME IT EXPLODED. I THOUGHT IT WAS A BULLET AT FIRST.

THE TRANSMISSION,WITH APPROX 89,000 MILES BURNED UP WHILE I WAS ON A ROAD TRIP. I WAS 9 HOURS FROM MY HOME AND ALONE WITH A FULL CAR OF VACATION EQUIPMENT. I WAS ON INTERSTATE 24 IN NASHVILLE TENNESSEE. I PULLED OFF AND A SERVICE STATION CHECKED WHY THE ENGINE LIGHT WAS ON. THEY SAID THE CODES SHOWED TRANSMISSION PROBLEMS. I SHOULD TRY TO GET TO THE NEAREST BUICK DEALER, IN CLARKSVILLE TENNESSEE. THEY SAID IT WOULD MAKE IT. I WAS ALONE. THANK GOODNESS FOR ONSTAR. I HAD TO SPEND THE NIGHT IN CLARKSVILLE BECAUSE THE DEALERSHIP WAS CLOSED AND IT WAS GETTING DARK. THE CAR WAS BARELY MOVING BY NOW. IT WAS FRIGHTENING. I STAYED THE NIGHT AT A BAYMONT IN CLARKSVILLE AND WAS AT THE DEALERSHIP AT 6 30 AM. WAS PRAYING IT COULD BE FIXED AND I COULD CONTINUE ON MY WAS TO MILWAUKEE WITH MY BEAUTIFUL CAR, WHICH I HAD PUT SO MUCH EFFORT IN KEEPING IN GOOD RUNNING CONDITION. JUST BEFORE MY TRIP, I HAD REPLACED MY TIRES WITH BEAUTIFUL MICHELINS, AND SICK MY CAR HAD GONE INTO LIMP MODE TWICE, REPLACED THE THROTTLE BODY. EVERYTHING READY FOR A ROAD TRIP TO AMELIA ISLAND FROM MILWAUKEE. WYATT JOHNSON DEALERSHIP SAID THE TRANSMISSION WAS SHOT. 4500.00 TO FIX, AND WOULD TAKE A WEEK. I WAS STUCK. I HAD TO GET HOME 9 HOURS AWAY. I WOULD NEED A RENTAL TO DRIVE HOME, THEN DRIVE BACK THEN DRIVE HOME IF I WOULD HAVE THE NEW TRANSMISSION. I GAVE MY BEAUTIFUL CAR TO THEM FOR 1500.00. I BOUGHT ANOTHER 2015 LACROSSE. I HAD TO UNLOAD A FULL CAR INTO THE NEW ONE. EXTREMELY FRIGHTENING SITUATION. I NOW HAVE A 2015 BUICK LACROSSE WHICH I BOUGHT FOR 19,800. JUST SO SHOCKING THAT AN AMERICAN MADE TRANSMISSION WOULD BURN UP AT 89,000 MILES. THE CAR WAS IN MOTION, BUT IN SLOW TRAFFIC ON THE EXPRESSWAY IN NASHVILLE WHEN THE PROBLEM BEGAN. I WILL SEND COPIES OF ALL DOCUMENTS.

POWER TRAIN CONTROL MODULE IT HAS EXCESS PLAY IN THE CANSHAFT.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE CONTACT WAS UNABLE TO DEFROST THE WINDOWS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO PLACE THE DEFROSTER ON THE HOT SETTING IN ORDER FOR THE WINDOWS TO CLEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR COMPRESSOR PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V149000 (VISIBILITY), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 117,350.

WHEN IN MOTION A/C DOESN'T REALLY WORK, IT RARELY COOLS OFF AND DOESN'T WORK WHEN CAR IS STOPPED. DEFROSTER FOGS UP WINDOWS TO WHERE YOU CAN'T SEE AND CAN CAUSE AN ACCIDENT. A/C BLOWS OUT HOT AIR BUT IT'S CHARGED.

WHILE DRIVING UPHILL IN THE WINTER, WENT TO TURN INTO NEIGHBORHOOD AT TOP OF HILL, JUST AS TURNING THE VEHICLE, VEHICLE DIED. EVERYTHING STOPPED WORKING. ENGINE SHUT OFF, BRAKES WOULDN'T WORK, STEERING WHEEL LOCKED, LIGHTS WENT OFF, THEN WOULDN'T START. THEN THE VEHICLE INSTRUCTED TO ROLL DRIVER WINDOW DOWN THEN UP, ROLL RIGHT WINDOW DOWN THEN UP. ALMOST LIKE IT WAS TRYING TO REBOOT. BUT THIS HAPPENED IN THE MIDDLE OF DRIVING. AFTER TRYING A THIRD TIME TO START, IT STARTED. ALL INFORMATION WAS GONE, NO MILEAGE, OIL LIFE GONE, TRIPOMETER GONE. DROVE VEHICLE HOME, JUST A BLOCK AWAY AND BEEN TOO SCARED TO DRIVE THE VEHICLE SINCE. *TR

LOSS OF ENGINE POWER WHILE DRIVING ON HIGHWAY, SUDDEN WARNING STABILITRAK NEEDS SERVICE, ENGINE POWER REDUCED. SPEED DROPPED TO 30 MPH ON HIGHWAY FROM 70MPH TRAFFIC FLOW. COULD NOT ACCELERATE AT ALL TO KEEP UP W/TRAFFIC, HAD TO PULL ONTO SHOULDER TO AVOID GETTING REAR ENDED. COULD NOT ACCELERATE ENOUGH SPEED TO MERGE BACK ONTO HIGHWAY LIGHT TURNED OFF. DANGEROUS!!!

LOSS OF ENGINE POWER WHILE DRIVING ON HIGHWAY AT 75 MPH, DROPPED SUDDENLY TO 30 MPH. HAD TO PULL ONTO SHOULDER FROM PASSING LANE, ALMOST REAR ENDED BY TRACTOR TRAILER DUE TO SUDDEN POWER LOSS, COULD NOT ACCELERATE. STABILITRAK LIGHT TURNED ON STATING ENGINE POWER REDUCED. TURNED CAR OFF AND RESTARTED, WENT AWAY. CAME BACK ON AGAIN 3 X'S WHILE DRIVING BACK HOME ON HIGHWAY, HAD TO CONTINUOUSLY PULL OVER AND RESTART ENGINE TO CLEAR.

EXCESSIVE OIL CONSUMPTION, PISTON AND PISTON RINGS. BURNING 3-4 QUARTS OF OIL EVERY 2000 OR LESS MILES. AFTER CHECKING I FIND OUT THIS IS NOT COVERED UNDER WARRANTY BECAUSE IT WAS NOT MAKE AT A SPECIFIC PLANT. I HAVE APPROXIMATELY 95,550 MILES. I THOUGHT BUICKS WERE GOOD CARS AND STOOD BEHIND THEIR PRODUCT. THIS IS QUIET EXPENSIVE, CAN YOU HELP? THE OIL LIGHT DOESN'T EVEN COME ON WHEN IT GOT THAT LOW. IT STARTED ACTING FUNNY AND WHEN CHECKED, LOW OIL, NO . I HAVE KEPT MY VEHICLE VERY WELL MAINTAINED. THE FIRST TIME IT HAPPENED AROUND 10/16/17 AND AFTER LOOKED AT AGAIN 1/8/18 DRIPS OR LEAKS

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE, BUT IT STALLED AGAIN AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME AND HAD IT TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE AND EXHAUST CAM SOLENOID FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 48,800.

I WAS DRIVING DOWN OUR LOCAL EXPRESSWAY WITH OUR CHILDREN AND THE TILT STEERING LOCKING LEVEL GAVE WAY AND MY STEERING WHEEL BECAME UNSTABLE, MOVING ABOUT. LOST CONTROL OF TILT AND TELESCOPIC LOCKING ON THE WHEEL.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL UNDER THE VIN AND WOULD GET BACK TO HER THE NEXT DAY. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

POTENTIAL FATAL SAFETY HAZARD WITH DOOR LOCK PULL TOGGLES WHEN AN ACCIDENT DISABLES THE BATTERY. IN NORMAL OPERATION, THE ELECTRICAL SYSTEM ALWAYS RETRACTS THE DOOR PULL TOGGLES COMPLETELY INTO THE TOP OF THE DOOR DURING ANY SHIFT OF THE VEHICLE OUT OF PARK. THE PULL TOGGLE DISAPPEARS COMPLETELY INTO THE DOOR WITH NO PORTION EXPOSED. IF THE VEHICLE BATTERY IS DISABLED, AS IN MINOR CRASH, THE ELECTRIC WINDOWS CANNOT BE OPERATED AND THE DOOR CANNOT BE OPEN MANUALLY. THE OCCURPANT IS LOCKED WITHIN THE VEHICLE UNTIL A WINDOW IS BROKEN OUT. THERE IS SIMPLY NO WAY TO OVERRIDE THE ELECTRIC SYSTEM TO EXIT THE VECHILE. PULLING THE DOOR HANDLE DOES NOT OVERRIDE THE ELECTRIC DOOR LOCKS. A SIMPLE FIX WOULD MERELY BE TO MAKE THE PLASTIC PULL TOGGLES 3/4 IN. LONGER SO THAT SOMONE CAN GRAB THE TOGGLE AND PULL IT TO THE UNLOCKED POSITION EVEN THOUGH THE VEHICLE HAD BEEN ELECTRICALLY LOCKED.

ENGINE SUDDENLY STOPPED WHILE BEGINNING TO EXIT FROM AN EIGHT LANE HIGHWAY (680). COULDN'T RESTART. HAD CAR TOWED TO DEALERSHIP. THEY REPLACED MY BATTERY FOR $361.77, IN ORDER TO START THE CAR AND DIAGNOSE THE PROBLEM. THEY CALLED THE NEXT DAY TO INFORM ME THAT I NEEDED A NEW ENGINE...FOR $9000.00!!! ON A CAR THAT WAS WELL MAINTAINED, WITH 60,000 MILES???? TOWED THE CAR TO MY MECHANIC WHO TOLD ME THAT THE A FAULTY SEAL CAUSED A ROD TO BREAK, AND THAT CAUSED THE ENGINE DAMAGE. HAD A NEW ENGINE INSTALLED FOR ABOUT $6000.00. I BELIEVE THAT GM IS RESPONSIBLE FOR THE FAULTY SEAL, AND THE POTENTIAL DAMAGE TO PROPERTY AND LIFE WHICH WOULD CAUSE A VEHICLE TO SUDDENLY STOP RUNNING...CAUSING THE BRAKES AND THE POWER STEERING TO STOP.

TL* THE CONTACT OWNED A 2011 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH IN THE LEFT LANE, AN 18 WHEELER TRUCK MERGED OVER AND SMASHED THE CONTACT'S VEHICLE AND ANOTHER VEHICLE INTO THE METAL GUARDRAIL. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED HEAD INJURY, BACK PAINS, AND LEG PAINS. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND THE INSURANCE COMPANY TOWED THE VEHICLE. THE CAUSE OF THE AIR BAG FAILURE WAS NOT DIAGNOSED. A DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO AIR BAG RECALL. THE CONTACT WAS TO REACH OUT TO THE MANUFACTURER TO DETERMINE WHY THE AIR BAGS FAILED TO DEPLOY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE'S WIRES WERE MADE WITH A SOY CHEMICAL THAT ATTRACTED RODENTS. THE FAILURE WAS EXPERIENCED TWICE. THE FIRST FAILURE OCCURRED AT THE AREA OF THE ENGINE WIRES, WHICH CAUSED THE ENGINE TO STALL. THE SECOND FAILURE OCCURRED AROUND THE BATTERY WIRES, WHICH CAUSED THE BATTERY TO FAIL. THE VEHICLE WAS TAKEN TO GEORGE MATICK CHEVROLET (TELEGRAPH ROAD, REDFORD CHARTER, MI,48239 PHONE: (313) 531-7100) AND TAYLOR CHEVROLET (3801 TELEGRAPH ROAD, TAYLOR, MI 48180 PHONE: (734) 250-6220) FOR THE REPAIRS. THE ENGINE AND BATTERY WIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE SKIDDED AND THE CONTACT LOST CONTROL OF THE VEHICLE THE STABILITRAC AND ABS WARNING INDICATORS REMAINED ILLUMINATED. THE CONTACT STATED THAT THE REDUCED POWER WARNING INDICATOR ALSO ILLUMINATED. IT WAS DIAGNOSED THAT THERE WAS A DEFECTIVE SENSOR IN THE REAR DRIVER SIDE WHEEL HUB THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/04/17*LJ THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED. THE CONSUMER FEELS THE VEHICLE SHOULD BE INCLUDED IN A RECALL. UPDATED 07/25/2017*JS

MY VEHICLE A 2011 BUICK LACROSSE CXL 2.4L ENGINE RPO LAF. I HAVE A PROBLEM WITH THE ENGINE MAKING NOISE DUE TO BALANCE SHAFT CHAIN SPECIAL COVERAGE RECALL 12313 WHERE BACK THEN THEY INCLUDED IN THE RECALL THE BALANCE SHAFT CHAIN, TENSIONER, AND ALSO THE ENGINE MOUNT HIGH PRESSURE FUEL PUMP, THEN TO SAY THIS BULLETIN HAS BEEN REVISED TO REMOVE SPECIAL COVERAGE ADJUSTMENT FOR THE FUEL PUMP THAT IS NOW INCLUDED IN VOLUNTARY EMISSIONS RECALL 43180. UPDATES HAVE BEEN MADE TO THE PART INFORMATION, SERVICE PROCEDURE, AND WARRANTY TRANSACTION INFORMATION SECTIONS. PLEASE DISCARD ALL COPIES OF BULLETIN 12313B. CAME THE REVISED 12313B AND NOW AS OF SEPTEMBER 2016 REVISED AGAIN TO 12313C. WHEN YOU LOOK AT THE 43180 IT DOES NOT INCLUDE THE 2011 BUICK LACROSSE WITH THE SAME ENGINE RPO LAF. I'VE CALLED GM VARIOUS TIMES AND SPOKE EVEN TO THE GM DEALER, MY CAR WAS EVEN AT THE DEALER SITTING THERE FOR WEEKS TO ONLY SAY IT'S NOT COVERED THAT I HAVE TO WAIT FOR IT TO GET RECALLED. MY VEHICLE HAS THE SAME EXACT SYMPTOMS, THE OIL SMELLS LIKE GAS, AND I CAN'T SHUT OFF THE VEHICLE, IT STAYS RUNNING AND THE ONLY WAY TO SHUT IT OFF IS PUTTING IT ON DRIVE THEN SHUTTING IT OFF. ALL THIS DUE TO ON SOME 2010-2011 MODEL YEAR BUICK LACROSSE, CHEVROLET EQUINOX, AND GMC TERRAIN; AND 2011 MODEL YEAR BUICK REGAL VEHICLES, EQUIPPED WITH A 2.4L ENGINE (LAF), THE CHROME LAYER ON THE BALANCE CHAIN PINS MAY WEAR, ALLOWING THE CHAIN TO STRETCH. THIS WOULD CAUSE AN ENGINE NOISE, AND IF LEFT UNTREATED, COULD CAUSE THE CHAIN TO BREAK, LEADING TO ENGINE DAMAGE. THIS IS CAUSING THE ENGINE TO NOT RUN RIGHT AND A HARD TIME TO ACCELERATE GM CASE # 8-2573359821

2011 BUICK LACROSSE (60,000 MILES - PROPERLY MAINTAINED BY 73 YEAR OLD MAN) BROKE DOWN ON INTERSTATE HWY. WHILE VACATIONING IN KNOXVILLE, TN - BUICK BEGINS TO STALL AND THE ENGINE LIGHT CAME ON (WAS FLICKERING AND NO ACCELERATION). WE STOPPED IMMEDIATELY AT A GAS STATION AND CALLED AAA - WHO TOWED US TO A CERTIFIED AAA REPAIR/TOW COMPANY. WE INITIALLY SUSPECTED IT WOULD BE THE FUEL PUMP OR FILTER . MECHANIC IN KNOXVILLE WHO IS A ASE CERTIFIED MECHANIC FOR 40 YEARS SAID IT WASN'T THE FUEL PUMP SO HE PUT HIS DIAGNOSTIC TESTER AND DETERMINED THERE WERE MORE PROBLEMS AND STARTED TO TAKE APART THE ENGINE....AND FOUND THE MAIN VALVES WERE BROKEN AND FELL INTO THE PISTONS. ENGINE FAILURE AND HE SAID IN HIS 40 YEARS THIS HAD HAPPENED ONLY 3 TIMES BUT NOT ON A 2011 CAR WITH ONLY 60,000 MILES. HE SAID IF WE WOULD HAVE CONTINUED DRIVING, THE WHOLE ENGINE WOULD HAVE BLOWN UP. CALLED THE LOCAL BUICK DEALERSHIP AND FOUND OUT NO RECALL, NOR DID WE HAVE THE EXTENDED WARRANTY (A BIG MISTAKE - AND WE LOVED THE LACROSSE THINKING IT WOULD LAST A LONG TIME). LOOKED UP BLUE BOOK VALUE - WORTH $11,000 (WITH RUNNING ENGINE) AND A NEW ENGINE WOULD BE APPROX. $8,000 AND WOULD TAKE A WEEK TO REPLACE. SOLD THE CAR TO THE MECHANIC IN KNOXVILLE, TN) AND PURCHASED A NEW TOYOTA AVALON IN KNOXVILLE. VERY VERY DISAPPOINTED IN G.M. *TR

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS OR APPLYING THE BRAKES, THE CONTACT HEARD A LOUD THUMPING NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER REPLACED BOTH REAR BRAKES, STRUTS, AND SHOCKS; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 90,000.

WHILE ATTEMPTING TO STOP AT STOP SIGN BY APPLYING BRAKES VEHICLE FAILED TO STOP THEN ACCELERATED. WHILE APPLYING BRAKES AS MUCH AS POSSIBLE BRAKES STILL FAILED WITH VEHICLE PLYING THROUGH FIELD AND COMING TO REST ONLY WHEN PLOWING INTO AN EMBANKMENT,

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO LEAK FUEL FROM UNDER THE HOUSING UNIT. WHENEVER THE CONTACT ATTEMPTED TO ACCELERATE FROM A STOP, IT WOULD JERK AND HESITATE BEFORE ACCELERATING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING THE VEHICLE, THE HVAC SYSTEM FAILED AND THE CONTACT WAS UNABLE TO DEFROST THE WINDOWS WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED BY THE LOCAL DEALER (HIGH PERFORMANCE BUICK GMC, LOCATED AT 1985 CALIFORNIA AVE SW, CAMDEN, ARKANSAS) THAT THE ECC PANEL NEEDED TO BE REPLACED AND THE ECC MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V149000 (VISIBILITY) THE MANUFACTURER DID NOT OFFER ANY FURTHER ASSISTANCE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. UPDATED 07/13/17*LJ *CN

VEHICLE COMPLETELY DEAD AFTER ALL TYPES OF ELECTRICAL MESSAGES DISPLAYED WHEN TRYING TO START. CAR WAS STATIONARY BOTH TIMES. THIS FIRST HAPPENED EARLY FEB 2016; THEN REPEATED SIMILAR SCENARIO 20 DAYS LATER. CAR WAS TOWED BOTH TIMES. LOW MILEAGE 52,278 MILES. MESSAGES GENERIC, DEALER COULD NOT DETERMINE PROBLEM AND CONTACTED THE GM CUSTOMER CENTER ALSO. NOTHING DONE FIRST TIME. SECOND TIME DEALER STARTED UPDATING ALL THE ELECTRONIC MODULES-ALTHOUGH AGAIN NO SPECIFIC CAUSE AND EFFECT COULD BE IDENTIFIED. MODULES UPDATED (EBCM, BCM ECM, ETC. ABOUT 27 MODULES. THUS FAR CAR HAS NOT BEEN DEAD AGAIN WITH EXCEPTION OF BATTERY ISSUE (ALREADY ANOTHER WARRANTY REPLACEMENT FOR ORIGINAL). MY CONCERN: IF THESE ELECTRONIC MODULES (COUPLE THOUSAND OF DOLLARS) ARE THE PROBLEM, HOW COME IT WAS NOT A RECALL VS REPAIR. OWNER SHOULD NOT BE A HOSTAGE TO A SOFTWARE UPDATE FOR A REPAIR TO MAKE THE CAR START? OF NOTE; MY CAR HAS HAD 21 WARRANTY FIXES WITH MY LOW MILEAGE. GM PRIOR TO THIS ELECTRONIC FAILURE EXTENDED MY WARRANTY OUT DUE TO THE MANY ISSUES AFTER I WAS FORCEFUL. BASICALLY, GM ENGINEERS ARE PRODUCING A CAR WHERE THEY CANNOT DEFINITIVELY STATE THE PROBLEM, BUT START TRYING EVERYTHING. THESE MODULE UPDATES WOULD COST COUPLE THOUSAND DOLLARS AND LOTS OF TIME IN SHOP. NOTE: MY AUTO IS A 4 WD LARGER ENGINE BUICK; FOB VS KEY SO SOMEWHAT FEWER ON THE ROAD. MY AUTO WAS ONE OF THE FIRST 2011 THAT ROLLED OFF ASSEMBLY LINE PROBABLY BUT VERY SIMILAR TO THE 2010 (FIRST YEAR OUT WITH THE CURRENT BODY STYLE). THE OTHER 21 WARRANTY JOBS (DRIVER SEAT, PASSENGER SIDE TRAFFIC WARNING MESSAGE, OIL LEAKS, TRANSMISSION LEAK AT SAME TIME AS ENGINE OIL LEAK, PROBLEMS WITH DOORS OPENING, RADIO NAV SYSTEM, RIGHT REAR HUB BEARING PAD, AND A COUPLE DRIVEN BY THE ACTUAL REPAIR VISIT.

CLIMATE CONTROL SYSTEM. ON THREE OCCASIONS THE CLIMATE CONTROL SYSTEM HAS SWITCHED TO HEAT AND HIGH FAN, LOCKING THE DRIVER OUT OF THE CONTROLS AND CAUSING THE PASSENGER COMPARTMENT TO BECOME EXTREMELY HOT AND UNCOMFORTABLE. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD ON ONE OCCASION, TURN THE ENGINE OFF AND LET THE CAR SIT FOR A FEW MINUTES BEFORE RESTARTING THE CAR. THE SYSTEM RETURNED TO NORMAL. ON TWO OF THE THREE OCCASIONS, THE CAR WAS IN MOTION. ON ONE OCCASION IT HAPPENED IN THE GARAGE. DASH LIGHTS - WHILE DRIVING AT NIGHT, ALL PASSENGER COMPARTMENT LIGHTS WENT OFF FOR ABOUT 30 SECONDS, AND THEN CAME BACK ON. I TOOK THE CAR TO THE LOCAL DEALER AND THEY CHECKED THE SYSTEM, INCLUDING THE BATTERY. THEY FOUND NO COMPUTER CODES TO EXPLAIN THE MALFUNCTION.

DEFROSTER,HEAT,A/C,FAN SPEED,RECIRC, HEAT/COOL SEATS FUNCTIONS FAILED (STOPPED WORKING COMPLETLY) WHILE DRIVING IN A SNOW STORM ON JANUARY 12, 2016 ON HIGHWAY US 131 TO TRAVERSE CITY, MI. FOUND RECALL INFORMATION NHTSA # 11V149000. BROUGHT TO DEALER. DEALER SAID NOT COVERRED UNDER RECAL DUE TO VIN #, AND OWNER COST OF $400 + TO REPAIR. CONTACTED BUICK CUSTOMER CARE. SPOKE WITH ASIA AND LESLIE ON 1/15/16, WHO SAID GM COULD NOT HELP. I DESCRIBED LANGUAGE OF THE RECALL AS BEING IDENTICAL TO THE SAFETY HAZARD DESCRIBED IN THE NHTSA LANGUAGE: "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS" ON THESE VEHICLES, THE SOFTWARE IN THE ELECTRONIC CLIMATE CONTROL MODULE MAY DISABLE THE ABILITY TO ADJUST THE HEATING, VENTILATION, AND AIR CONDITIONING SYSTEM SETTINGS. IF THIS HAPPENS, THE DRIVER WILL NOT BE ABLE TO CONTROL THE COOLING AND VENTILATION FOR THE VEHICLE. CONSEQUENCE: IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY AND COULD RESULT IN A CRASH."

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE ANTI-SKID DEVICE ACTIVATED INDEPENDENTLY CAUSING THE VEHICLE TO BRAKE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.

VEHICLE HAS BEEN OPERATING NORMALLY. IT JUST CAME OFF WARRANTY A FEW WEEKS BACK. WIFE CAME HOME AND PARKED THE VEHICLE IN THE DRIVEWAY. WENT OUT SEVERAL HOURS LATER TO GO SOMEWHERE AND IT WOULD NOT START. THERE WERE NO WARNINGS OF A PROBLEM. WHEN WE TURNED THE IGNITION KEY WE HEARD A FEW CLICKS AND THEN NOTHING. LIGHTS WE NOTICEABLY DIM. WE WERE ABLE TO GET IT STARTED WITH A JUMPER AND LET IT RUN FOR A WHILE. IT WILL BE SERVICED IN THE MORNING. IT APPEARS THE PROBLEM IS WITH THE BATTERY OR THERE IS AN ELECTRICAL PROBLEM IN THE SYSTEM. WHILE WE WERE RUNNING, WE CHECKED TO SEE IF THERE WERE ANY CODES AND COULD NOT FIND ANY. THE CAR WAS PARKED ON ABOUT A 5% INCLINE FACING DOWN. WE USED THE INCLINE TO MOVE THE CAR TO A FLAT AREA WHERE WE WERE ABLE TO JUMP START.

THE TRUCK POPS ALL THE WAY OPEN/UP WHEN THE CAR IS TURNED OFF OR WHILE I AM DRIVING AT A SLOW SPEED. IT HAS HAPPENED SO MANY TIMES BUT I CAN NOT DUPLICATE IT SO I CAN GET IT FIXED BY GM.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE GEAR WOULD NOT SHIFT AND PREVENTED THE VEHICLE FROM ACCELERATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

THIS VEHICLE STALLS/CUTS OFF WHILE DRIVING. IT CAN OCCUR WHILE DRIVING OR TAKING OFF FROM A STAND STILL. IT MAINTAINS A STORED HISTORY CODE P0014 AND AFTER SERVICE WILL REAPPEAR. ESPECIALLY DANGEROUS WHILE DRIVING IN THE NATIONAL CAPITAL AREA. BUICK HAS A NOTICE ABOUT THE ENGINE CONTROL MODULE AND THAT HAS TO BE REPROGRAMED FOR THAT VEHICLE MODEL AND MY VIN NUMBER FALLS WITHIN THAT BULLETIN. THE PROBLEM IS THAT IT DOESN'T WORK AND THE VEHICLE SHUTS OFF AT A MOMENTS NOTICE. RIGHT NOW I'M AFRAID THAT MY LIFE OR SOMEONE ELSE IS IR REAL DANGER. UNFORTUNATELY I'M NOT THE ONLY ONE. WHILE SEARCHING FOR A SOLUTION I FOUND NUMEROUS OWNERS WITH THE SAME PROBLEM/ SAME COMPLAINT. I HOPE IT DOESN'T TAKE THE LOSS OF LIFE TO ADDRESS THIS ISSUE.