2004 Buick Rainier Complaint Log

1) FUEL GAUGE - THE FUEL GAUGE HAS DONE A 180, THE NEEDLE IS NOW UPSIDE DOWN. AND DOESN'T WORK REALLY. I SEARCHED THE INTERNET AND FOUND OUT THE THERE IS A RECALL ON 2005- 2007 BUICK RAINIERS BUT NOT ON MY 2004. MAYBE WITH MY COMPLAINT, MAYBE IT WILL INCLUDE 2004 MODELS. 2) DRIVES DOOR LOCK - THE CAR KEY WILL NO LONGER OPEN THE CAR DOOR. I CAN ONLY OPEN THE DOOR WITH THE REMOTE BUTTON. *TR

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THE VEHICLE HEADLIGHTS TURNED ON AND OFF INTERMITTENTLY. THE AIR BAG, THE SEAT BELT, AND THE BRAKE WARNING LIGHTS ALSO ILLUMINATED. THE SPEEDOMETER DISPLAYED THE INCORRECT READING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 83,868.

I HAVE A 2004 BUICK RAINIER GM MODEL. THE CAR IS IN PARK YET THE GEAR SHIFT INDICATOR SAYS IT IS IN DRIVE SO NOW THE CAR WILL NOT START. I READ AN ARTICLE DATED NOVEMBER 15, 2011 THAT SAID THAT NHTSA WAS TO INVESTIGATE GM MODELS FOR FAULTY GEAR SHIFTERS. THIS WAS IN THE WASHINGTON POST AND WAS BY A ERICK AYAPANA. I WOULD REALLY LIKE TO HAVE SOMEONE ADVISE ME ON WHAT TO DO ABOUT THIS PROBLEM AND SOON. MY CAR WILL NOT SHIFT, TURN OVER OR ANYTHING. I NEED TO KNOW WHAT TO DO ASAP! THE TOW TRUCK DRIVER DIDN'T NEED MY KEY AND SAID THE CAR ROLLED LIKE IT WAS STILL IN GEAR. I JUST GOT THIS CAR THIS PAST MAY 2011 AND I AM VERY UPSET. I NEED TO KNOW WHO IN MY AREA I CAN SPEAK WITH THAT CAN HELP ME FIX THIS PROBLEM EVERYTHING ELSE ON THE CAR IS WORKING AND THIS APPEARS TO BE THE PROBLEM: FAULTY GEAR SHIFTER---GM. ## VIN FAILED ## 2004 BUICK RAINIER ##

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER MALFUNCTIONED AND THE SPEEDOMETER FAILED. IN ADDITION, THE ABS WARNING LIGHT WAS ILLUMINATED WHENEVER THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED THE CONTACT THAT THE ABS SENSOR AND INSTRUMENT PANEL WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. WHILE DRIVING 65 MPH, THE CONTACT NOTICED A LOUD NOISE COMING FROM UNDER THE VEHICLE. THE CONTACT LATER INSPECTED THE VEHICLE AND DISCOVERED A BROKEN AXLE ACTUATOR. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART NEEDED FOR REPAIR WAS ON A NATIONAL BACK ORDER AND WAS DISCONTINUED. THE MANUFACTURER OFFERED THE CONTACT A DISCOUNT TOWARD THE PURCHASE OF A NEW VEHICLE. THE VEHICLE WAS RENDERED AS NON-DRIVABLE. THE FAILURE MILEAGE WAS 99,749.

THE FUEL GAUGE IS NOT SHOWING THE CORRECT AMOUNT OF FUEL. IT WILL GO FAR BEYOND FULL AND WAY BELOW EMPTY. OVER THE COURSE OF A MILE IT CAN GO FROM FULL TO EMPTY OR ALL BETWEEN. *TR

I HAVE A 2004 BUICK RAINIER. SPEEDOMETER IS SAYING 120MPH WHEN ONLY GOING 25. IT WOULD ADJUST ITSELF FOR A DAY BUT THEN IT WAS ALL OVER THE PLACE AND NOW STAYING AT 120 MORE OFTEN. THIS STARTED AT THE END OF MAY. FOR A FEW YEARS NOW THE HATCH WINDOW LOCK IS A PROBLEM. CAN'T OPEN IT BECAUSE I HAVE AN ISSUE WITH GETTING IT LOCKED AGAIN WITHOUT SLAMMING IT. HAVE ALSO HAD CONDENSATION IN MY HEAD AND REAR LIGHTS SINCE I'VE GOTTEN IT. WHY THEY HAVE YET TO RECALL ABOUT THE SPEEDOMETER IS CRAZY. THIS IS A SAFETY ISSUE ESPECIALLY WHEN CHILDREN OR THE ELDERLY ARE INVOLVED! THE COST TO FIX THE CLUSTER ALONE IS 455.80$ (CHEAPEST). THIS SHOULD NOT BE MY RESPONSIBILITY WHEN MOST, IF NOT ALL, OF THE RAINIERS ARE ALL MALFUNCTIONING IN THE SAME WAY. *TR

NOISES COMING FROM UNDER THE HOOD; RATTLE, JINGLE, CLUNK; CONSTANT. SOUNDS LIKE METAL IN A WASHING MACHINE, BUT FINE DRIVEABILITY AND COMFORTABLE SOUNDING HIGHWAY DRIVING. DRIVING IN PARKING GARAGE IS NOISY WHEN ACCELERATING, AND QUIET WHEN COASTING. NOISE IS QUIETER WHEN AC IS OFF. NOISE IS LOUDER WHEN ACCELERATING, OR AT IDLE. AFTER 30 MINUTE DRIVE, CHECK ENGINE LIGHT CAME ON. AUTO STORE GAVE CODES THAT SHOWED REPLACEMENT OF ENGINE COOLING FAN CLUTCH OR EV FAN MOTOR. LESS THAN 70K MILES.

2004 BUICK RAINIER- INSTRUMENT PANEL - SPEEDOMETER, TEMPERATURE, FUEL AND OIL PRESSURE GAUGES ALL STARTED WORKING INTERMITTENTLY AND PROVIDING FALSE READINGS (120MPH AT DEAD STOP WITH ENGINE OFF, TEMP IN RED ZONE AT START UP). THIS APPEARS TO BE ALL TO COMMON OF AN ISSUE WITH GM TRUCKS/SUVS OF THIS ERA AND NEEDS TO BE ADDRESSED VIA RECALL. THE PROBLEM IS NOW GETTING PROGRESSIVELY WORSE. *TR

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT THE SPEEDOMETER WOULD BECOME STUCK AT 40 MPH AND SPORADICALLY, WOULD NOT RETURN TO ZERO WHEN THE VEHICLE WAS AT A COMPLETE STOP. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE STEPPER MOTOR IN THE SPEEDOMETER HAD FAILED. THE FAILURE MILEAGE WAS 71,000 AND CURRENT MILEAGE 71,488.

I BOUGHT THIS CAR MONDAY AND THE DEALER STATED IT HAD ALL SCHEDULED SERVICE, INCLUDING THE 130K MILE SERVICE ON FEBRUARY 26, 2011. WE DROVE AROUND THE NEIGHBORHOOD AND THE CAR SEEMED TO DRIVE BEAUTIFULLY, AND APPEARED TO BE IMMACULATELY MAINTAINED. UNTIL I DROVE TO WORK THIS MORNING, AND THE SPEEDOMETER STARTED GOING HIGHER AND HIGHER, REACHING 80 MPH, EVEN THOUGH I HAD SLOWED DOWN AND PULLED OVER. I SHUT THE CAR OFF AND RESTARTED IT. IT APPEARED NORMAL FOR THE FIRST 30 MPH, THEN STUCK AT 40, EVEN THOUGH I WAS FOLLOWING TRAFFIC IN A 70 MPH ZONE. IT STAYED AT 40 MPH, EVEN AFTER THE CAR WAS TURNED OFF. I DID SOME RESEARCH ON THIS PROBLEM AND FOUND THAT THE INSTRUMENT PANEL CLUSTER HAS BEEN A KNOWN PROBLEM IN GM CARS, AND WAS SUPPOSED TO HAVE BEEN CORRECTED AS THE RESULT OF A CLASS ACTION LAWSUIT. THERE ARE SEVERAL TSBS RELATED TO THE SPEEDOMETER, GAS GAUGES, OR OTHER INSTRUMENTS IN THIS CLUSTER. I FIND IT UNFORGIVABLE THAT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION HAS ALLOWED AN UNSAFE CONDITION EXIST IN VIRTUALLY AN ENTIRE BRAND OF CARS FOR OVER 7 YEARS AND HAS NOT ISSUED A RECALL ON THESE VEHICLES. THIS ALLOWED THE DEALER TO SELL THE CAR, KNOWING ABOUT THE PROBLEM, BUT NOT REQUIRED BY LAW, TO DISCLOSE IT. AND SHOULD I BE ON THE HIGHWAY, DRIVING ALONG AT 90 MPH, WHEN MY SPEEDOMETER SAYS 60, NOBODY IS SAFE. NOT ME, NOT THE OTHER CARS ON THE ROAD, CERTAINLY NOT PEDESTRIANS, SINCE THE BRAKING DISTANCE IS OBVIOUSLY FAR LONGER THAN MY SPEEDOMETER LEADS ME TO BELIEVE IT IS. HOW MANY MILLIONS OF DEFECTIVE VEHICLES HAVE BEEN PLACED ON THE ROAD IN THE LAST 7 YEARS? HOW WOULD YOU FEEL IF YOUR 5 YEAR-OLD RODE A BICYCLE INTO THE STREET AS I DROVE BY? THINKING I WAS GOING 30, BUT REALLY GOING 60? THIS ISN'T JUST AN INCONVENIENCE, IT IS A FATALITY WAITING TO HAPPEN. YOU HAVE THE AUTHORITY, AND THE MORAL RESPONSIBILITY, TO FIX IT. RECALL THESE CARS BEFORE SOMEBODY DIES. *TR

ERRATIC WINDSHIELD WIPER OPERATION. WHEN YOU TURN THE WIPERS ON FOR USE THEY IMMEDIATELY GO TO "NORMAL" MODE OF OPERATION AND CAN BE SWITCHED TO "HIGH SPEED" AND BACK TO NORMAL BUT WILL NOT GO TO "DELAY" OR TURN OFF. THEN THEY MAY STAY ON FOR DAYS BEFORE THEY WILL STOP ON THEIR OWN. THEY DO NOT TRUN OFF WITH THE SWITCH. THIS HAS BEEN A PROBLEM FOR ABOUT 6 MONTHS BUT IS GETTING WORSE. *TR

THE SPEEDOMETER ON MY 2004 BUICK RAINIER STOPS WORKING INTERMITTENTLY. THERE IS NO PATTERN AS TO WHEN THIS OCCURS, IT HAS HAPPENED IN ALL TYPES OF WEATHER AND ALL TEMPERATURES. SOMETIMES IT SAYS I'M GOING FASTER THAN I AM, SOMETIMES IT SAYS I'M GOING SLOWER. SOMETIMES IT STOPS WORKING ALL TOGETHER. I HAVE RESEARCHED AND THIS IS A COMMON PROBLEM WITH RAINIERS. I'M WONDERING WHY THIS HASN'T BEEN RECALLED? THE VEHICLE HAS ABOUT 100,000 MILES ON IT NOW, BUT THE SPEEDOMETER STOPPING HAS BEEN AN ISSUE FOR A FEW YEARS. *TR

WHEN DRIVING ON SLICK/SNOWY CONDITIONS THE FRONT WHEELS DO NOT GOT INTO 4WHEEL DRIVE. BECAUSE OF THIS OUR SUV DID A 180 ON A CURVE WHILE TRAVELING 20 MPH. TOOK SUV IN FOR SERVICE AND HAD TRANSFER CASE AND REAR DIFF FLUIDS CHANGED OUT BUT TECH HEARD GRINDING NOISE IN FRONT DIFFS AND HAD TO TAKE TO DEALER TO FIND OUT CAMSHAFT AND SLEEVE NEED REPLACED. SUV ONLY HAS 64,000 MILES AND WE'VE OWNED FOR 2-1/2 YRS. *TR

IT IS A KNOWN FACT BY BUICK/GM THAT THERE IS A MAJOR ISSUE WITH THE INSTRUMENT CLUSTER/ELECTRICAL MAKE UP OF THIS VEHICLE. HUNDREDS OF PEOPLE ARE COMPLAINING OF ELECTRICAL ISSUES WITH THEIR VEHICLE, FIRST AND FOREMOST IS THE FAILURE OF THE INSTRUMENT CLUSTER. FROM WHAT WE HAVE DEDUCTED SO FAR, THIS IS AN ELECTRICAL ISSUE STEMMING FROM A GROUND SHORT NEAR THE RADIO. WE JUST CAN'T PINPOINT IT YET. SOME DAYS THE INSTRUMENT CLUSTER WORKS, SOME NOT. USUALLY STARTS WORKING ON A WET DAY - INDICATING THE GROUND SHORT. THERE IS NO EXCUSE FOR NOT RECALLING THIS, OTHER THAN THEY REALIZE HOW MANY WOULD BE INVOLVED. I SPENT THOUSANDS ON THIS VEHICLE AND NOW GM WILL NOT BACK THEIR PRODUCT. THE PROBLEM DIDN'T START UNTIL AFTER THE WARRANTY WAS PAST, SURPRISE SURPRISE. I HAVE TO USE A GPS SYSTEM WITH A SPEEDOMETER TO AVOID SPEEDING/GETTING FINED. ALL THE DEALERSHIPS AGREE - THE HOURS OF LABOR TO RESOLVE THIS ARE BEYOND MY POCKETBOOK. STEP UP AND ACKNOWLEDGE YOUR FAULT IN THIS, GM. NOW. *TR

WHEN I PARK MY 2004 BUICK RAINIER IN MY GARAGE THERE IS A STRONG SMELL OF GASOLINE WHICH IS GETTING WORSE OVER TIME. I WENT ON THE INTERNET TO RESEARCH AND ULTIMATELY FOUND THAT THE 2004 GM ENVOY (SISTER VEHICLE) HAD A RECALL DUE TO A SIMILAR ISSUE AND THAT GM CONFIRMED IN 2008 THAT THE 2004 BUICK RAINIER FUEL LINE CAN RUST AND CAUSE THIS CONDITION. ALTHOUGH I UNDERSTAND GM EXTENDED THE WARRANTY TO 10 YEARS AND 120,000 MILES THERE WAS NO NOTICE TO CONSUMERS THAT I AM AWARE OF. MY TRUCK IS 9 YEARS OLD BUT HAS 128,000 MILES. I WILL GO TO THE DEALER THIS WEEK TO SEE IF THEY CAN HELP. HISTORICALLY THE DEALER HAS BEEN LESS THAN HELPFUL WITH PROBLEMS AS I DID NOT PURCHASE THE VEHICLE FROM THEM. BEING UNEMPLOYED I WOULD RATHER FIX MY TRUCK AT THIS TIME AS A NEW CAR IS NOT A REASONABLE SOLUTION. ANY SUGGESTIONS YOU CAN OFFER TO HELP ME WOULD BE APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SPEEDOMETER FAILING AND/OR WORKING INTERMITTENTLY. *TR

MY 2004 BUICK RAINIER HAS A GAS LEAK. I'M TOLD THAT THE PLASTIC TANK IS THE SAME ONE USED WITH THE GMC ENVOY, THE GMC TRAILBLAZER, OLD BRAVADIER AND PERHAPS OTHERS. THE FILLER PIPE WELDING BREAKS NEAR THE PLASTIC TANK AND GAS ESCAPES. THIS IS KNOWN PROBLEM AND HAS BEEN REPORTED BY MANY OTHER GMC OWNERS. THIS COULD BE A THE CAUSE OF FATAL FIRES BUT GMC WOULD RATHER IGNORE THIS SAFETY PROBLEM. *TR

ODOMETER FREEZES. *TR

I HAVE BEEN EXPERIENCING A PROBLEM WITH THE INSTRUMENT CLUSTER IN MY BUICK RAINIER. IT STARTED WITH THE SPEEDOMETER WHICH WAS EITHER TO FAST OR SHOWING BELOW ZERO AT HIGHWAY SPEEDS. IT STARTED ABOUT 2 YEARS AGO BUT AT THAT TIME IT HAPPENED OCCASIONALLY. THE PROBLEM HAS CONTINUED TO MIGRATE TO OTHER GAUGES IN THE INSTRUMENT PANEL-- THE OIL PRESSURE READS ANYWHERE FROM 50 TO THE 80 OR PEG, THE TACK WILL READ BELOW ZERO AT HIGHWAY OPERATING SPEEDS AND THE VOLT METER READS 14+. THESE PROBLEMS HAPPEN INDIVIDUALLY OR SEVERAL AT ONCE. I HAVE CONTACTED THE DEALER WHERE I PURCHASED IT AND THEY DO NOT ACKNOWLEDGE IT AS A PROBLEM AND OFFER NO FINANCIAL ASSISTANCE WITH A REPLACEMENT OR REPAIR. THE DEALER WILL REPLACE THE INSTRUMENT CLUSTER FOR $370 FOR PARTS AND LABOR AT $92/HOUR - APPROXIMATELY $600. I CONTACTED GM ABOUT THE PROBLEM AND THEY ACKNOWLEDGE THERE IS A PROBLEM WITH INSTRUMENT CLUSTERS IN CERTAIN VEHICLES DURING THAT PERIOD OF TIME BUT MY VEHICLE IS NO INVOLVED. IF YOU RESEARCH THIS ON THE INTERNET YOU WILL FIND SEVERAL SITES WITH DISCUSSIONS AND COMPLAINTS ABOUT THE INSTRUMENT CLUSTERS ON THIS PARTICULAR VEHICLE, INCLUDING THIS SITE. I THINK THIS IS A WIDE SPREAD PROBLEM AND SHOULD BE CORRECTED WITH A MANDATED GOVERNMENT RECALL. I HAD AN IDENTICAL PROBLEM WITH A 2003 CADILLAC ESCALADE XT AND THERE WAS A RECALL AND FREE REPLACE FOR THE INSTRUMENT CLUSTER. *TR

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. HE STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED A FUEL LEAK. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WERE AWARE OF THE ISSUE AND DID NOT HAVE AN EXPLANATION FOR THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 117,000 AND THE CURRENT MILEAGE WAS 118,000. UPDATED 9/1/10 *CN RECEIVED PICTURED. UPDATED 09/21/10. *JB

SPEEDOMETER FAILURE. AT A STANDSTILL THE SPEEDOMETER READS ANYWHERE FROM 10MPH TO 40MPH. ON A FEW OCCASIONS IT SEEMS TO READ CORRECTLY. *TR

TL*THE CONTACT OWNS A 2004 BUICK RAINIER. WHILE DRIVING APPROXIMATELY 35 MPH ALL OF THE INTERIOR AND EXTERIOR LIGHTS CAME ON. THE LIGHTING ON THE INSTRUMENT PANEL ALSO BECAME INOPERABLE. THE VEHICLE STALLED AND UPON RESTART, THE LIGHTS BEGAN FUNCTIONING NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO DIAGNOSE THE FAILURE. APPROXIMATELY 5 MONTHS LATER, THE FAILURE RECURRED WITH THE HEADLIGHTS AND RUNNING LIGHTS. THE MANUFACTURER ADVISED THE CONTACT THAT HE HAD TO PAY A FEE IN ORDER TO PERFORM A DIAGNOSTIC TEST. THE VEHICLE WAS NOT EXAMINED OR REPAIRED. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 68,000. UPDATED EVOQ 10/04/10

FUEL TANK IS LEAKING AT THE FILLER INLET. THIS SAME PROBLEM WAS COVERED UNDER A RECALL ON CHEVY TRAILBLAZER EXT'S WHICH SHARE MANY OF THE SAME COMPONENTS. THERE IS A SMELL OF FUEL IN MY GARAGE AND IT IS CLEARLY VISIBLE ON MY GARAGE FLOOR. WHY WOULDN'T GM COVER ALL VEHICLES OF THE SAME BUILD AND NOT JUST THE TRAILBLAZER? I AM AFRAID MY CAR WILL CATCH FIRE OVERNIGHT OR WHILE MY WIFE AND TODDLER ARE INSIDE IT. *TR

2004 BUICK RAINIER WITH 97,000 MILES AND NO HISTORY OF ACCIDENT, DAMAGE OR SERVICE ISSUES PASSED STATE OF ARIZONA EMISSIONS TEST IN DECEMBER 2009, INCLUDING EVAPORATION TESTING. WITHIN A COUPLE OF WEEKS A CHECK ENGINE LIGHT CAME ON AND WAS DIAGNOSED BY CODE AS AN EVAPORATION ISSUE. ON THE WAY TO THE DEALER SERVICE CENTER THE VEHICLE WOULD NOT ACCEPT GAS, INSTEAD THE GAS PUDDLED UNDER THE VEHICLE AND CAUSED THE PUMP TO AUTOMATICALLY SHUT OFF. THE DEALER DIAGNOSED THAT THERE WAS A CRACK IN THE GAS TANK IN THE AREA OF THE GAS FILLER NECK. THE DEALER ALSO CONFIRMED THERE WAS NO DAMAGE TO THE AREA. DEALER INDICATES THAT THE GAS TANK AND FILLER NECK NEED TO BE REPLACED. NO ACTION HAS BEEN TAKEN YET. *CN

SPEEDOMETER STICKS. DO NOT KNOW HOW FAST THE VEHICLE IS GOING. *TR

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND ABOVE, THE LOW BEAM HEADLIGHTS WOULD FAIL ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS UNAVAILABLE.

I HAVE FILED A COMPLAINT BEFORE ABOUT OUR SPEEDOMETER BEING MESSED UP. NOW THE ENTIRE INSTRUMENT PANEL IS MALFUNCTIONING. ALL THE GAUGES ARE "PEGGED". THERE IS NO REASON WHAT SO EVER BUICK CAN NOT PLACE A RECALL ON THIS PROBLEM. NO FIRE AS OF YET, BUT WHAT IF THE CAR OVERHEATS? WE CAN'T TELL AS THE GAUGE IS NOT FUNCTIONING. NO DAMAGE TO OTHER PROPERTY, BUT THIS IS MY VEHICLE AND THERE IS DAMAGE TO IT, SINCE SOMETHING IS BROKE. NO CRASH AS OF YET, BUT IT WILL HAPPEN. WHAT HAPPENS WHEN I RUN OUT OF GAS CAUSE THE GAS GAUGE IS SHOWING BEYOND FULL? *TR

WE HAVE A 2004 BUICK RAINIER. DURING THE COLDER TIMES, OUR SPEEDOMETER TICK, AND IT STOPS WORKING COMPLETELY, SO YOU DON'T KNOW HOW FAST OR SLOW YOU ARE GOING. AS OF THIS DAY ITS NOT WORKING AT ALL, THIS IS A SAFETY ISSUE. HAVING NO WAY TO TELL YOUR SPEED, WE COULD GET A TICKET, CAUSE AN ACCIDENT. I HAVE ALSO NOTICED ONLINE, NUMEROUS PEOPLE HAVING THE SAME PROBLEM. THERE NEEDS TO BE A RECALL. WE HAVE NOT HAD IT FIXED. IT WOULD $600 TO FIX, AND SHOULD NOT BE CHARGED TO US, BUT TO BUICK FOR A MALFUNCTION. *TR

2004 BUICK RAINIER INSTRUMENT CLUSTER FAILURE WAS A PROBLEM THE CHEVY TRAIL BLAZER AND IT IS THE SAME ONE THAT IS IN THE BUICK RAINIER HOWEVER THEY WILL NOT FIX OR AT LEAST HELP WITH THE PROBLEM.IF THE SAME COMPONENTS WERE USED IN THE 2 DIFFERENT VEHICLES AND THERE WAS A RECALL ON THE CHEVY'S WHY WAS THE BUICK RAINIER NOT ON THE RECALL LIST. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I OWN A 2004 BUICK RAINIER AND THE INSTRUMENT CLUSTER, SPECIFICALLY THE SPEEDOMETER, OIL AND GAS GAUGES HAVE FAILED. CALLED BUICK ABOUT THE ISSUE AND RECEIVED SERVICE REQUEST # [XXX] . CALLED A LOCAL DEALER, WAGNER BUICK/GMC IN BELLEVILLE, IL TO GET SERVICE AND THE SERVICE MANAGER STATED THAT I WOULD BE RESPONSIBLE TO FIX THIS ISSUE. THE SERVICE REQUEST WILL GET ME NOTHING SINCE I DIDN'T PURCHASE THE VEHICLE INITIALLY. LOOKING ON THE INTERNET TO FIND A FIX FOR THE ISSUE I HAVE NOTICED NUMEROUS COMPLAINTS ABOUT FAILED/FAILING INSTRUMENT CLUSTERS IN THESE VEHICLES. I'M SURE THERE ARE OTHER GM VEHICLES WITH THE SAME PROBLEMS OUTSIDE OF THE RAINIER. REQUEST THE NHTSA LOOK OVER THIS ISSUE. *TR

NO PARTICULAR EVENT JUST DRIVING AND SPEEDOMETER STOPPED WORKING A FEW WEEKS LATER GAS GAUGE STOPPED ONCE IN AWHILE THE SPEEDOMETER STARTS BUT IS INACCURATE ALL OF THE INSTRUMENT CLUSTER IS GOING . MANY OTHER COMPLAINTS ONLINE FOR SAME PROBLEM . TRIED TO HAVE THE DEALER CO OPERATE AND FIX THE DEFECT BUT GOT NOWHERE NEED HELP AS THIS IS A EXTREMELY EXPENSIVE FIX ON A FAULTY PART THAT SHOULD HAVE A RECALL AS IT IS A UNSAFE SITUATION. *TR

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE WELDING FROM THE FILLER NECK HAD BECOME LOOSE AND CAUSED A FUEL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED AT THE OWNERS EXPENSE. A REPRESENTATIVE FROM THE MANUFACTURER STATED THAT THEY WOULD INVESTIGATE THE PROBLEM. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 144,000.

2004 BUICK RAINIER SPEEDOMETER WORKS SPORADICALLY. SOMETIMES IT WORKS THEN OTHER TIMES IT REGISTERS TO HIGH OR TO LOW. FROM WHAT I'VE READ THIS IS A COMMON OCCURRENCE ON THE BUICK RAINIER. *TR

THE FIRST INCIDENT WE RAN OUT OF FUEL WITH THE FUEL GAUGE SHOWING WE STILL HAD FUEL IN THE TANK. NEXT INCIDENT, THE OIL PRESSURE GAUGE INDICATED A VERY HIGH OIL PRESSURE READING, LEADING ME TO BELIEVE SOMETHING WAS WRONG WITH THE ENGINE. TOOK THE CAR HOME AND DROVE ANOTHER VEHICLE UNTIL I COULD DO SOME TESTING ON THE VEHICLE. OIL GAUGE RETURNED TO NORMAL OPERATION. IN APRIL OF 2010 I WAS DRIVING EXITING AN INTERSTATE HIGHWAY ONTO A FOUR LANE ROAD AND THE SPEEDOMETER READING BECAME INACCURATE. I WAS TRAVELING FASTER THAN THE INDICATED SPEED. AFTER STOPPING AT AN INTERSECTION THE SPEEDOMETER NEVER MOVED FROM ZERO WHEN I WAS MOVING DOWN THE ROAD. THIS OCCURS AFTER A BRIEF PERIOD OF DRIVING. MECHANICS I HAVE SPOKEN TO INFORM ME THIS IS A COMMON OCCURRENCE WITH THIS MODEL VEHICLE. GAUGES SUCH AS FUEL GAUGE, OIL PRESSURE, TACHOMETER AND SPEEDOMETER ARE NOT TRUSTWORTHY AND GIVE INACCURATE READINGS. THIS IS A VERY EXPENSIVE ITEM TO REPLACE AND SHOULD BE CONSIDERED A SAFETY HAZARD BECAUSE YOU CANNOT DETERMINE YOUR SPEED AT ANY GIVEN MOMENT.

MY SPEEDOMETER ON MY 2004 BUICK RAINIER IS ERRATIC. IT SAYS I AM GOING 100 WHEN DOING 70 AND SOMETIMES SAYS I AM GOING 0 WHEN ON THE HIGHWAY. *TR

FAILURE OF SPEEDOMETER. QUIT WORKING AT ABOUT 32,000 MILES. *TR

I OWN A 2004 BUICK RAINIER V-8 AND THE SPEEDOMETER HAS STOPPED WORKING. IT WILL BE FUNCTIONING PROPERLY AND THEN SUDDENLY IT WILL SHOW 120 MPH. SOMETIMES IT WILL WORK PROPERLY BUT THEN IT GOES TO 120 MPH AGAIN. I WOULDN'T NORMALLY FILE A REPORT FOR THIS BUT AFTER RESEARCH ON THE INTERNET I SEE WHERE THERE ARE DOZENS OF OWNERS REPORTING THE SAME PROBLEM WITH THE SAME VEHICLE. I AM IN THE PROCESS OF GETTING IT FIXED. *TR

I HAVE A 2004 BUICK RAINIER AND THE SPEEDOMETER AND THE OTHER GAUGES DON'T WORK I DON'T KNOW HOW FAST I AM GOING OR HOW MY CAR IS RUNNING ITS BEEN LIKE THAT A LITTLE AFTER I GOT IT AND IT WORKS SOME TIMES BUT SOMETIMES IT DON'T I HAVE TALKED TO OTHER PEOPLE WHO HAVE A CAR LIKE MINE AND THEY HAVE THE SAME PROBLEM TO. *TR

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

2004 BUICK RAINIER SPEEDOMETER IS REGISTERING 25-30 MPH FASTER THAN WHAT THE VEHICLE IS ACTUALLY TRAVELING. WHEN IN PARK IS SHOWS THE SUV TRAVELING 25 MPH. *TR

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT WAS DRIVING 65 MPH WHEN THE FUEL GAUGE MALFUNCTIONED AND DISPLAYED THAT THE FUEL TANK WAS HALF FULL BUT AN INDICATOR FLASHED ON THE DASHBOARD STATING THAT THE FUEL WAS LOW AND THE VEHICLE ONLY HAD FIVE MILES TO EMPTY. THE CONTACT DID NOT CALL THE MANUFACTURER REGARDING THE FUEL GAUGE FAILURE. THE CONTACT STATED THAT THE FUEL GAUGE MALFUNCTION COULD HAVE CAUSED THE VEHICLE TO RUN OUT OF FUEL ON THE HIGHWAY. THE FAILURE MILEAGE WAS 80,000.

WHILE TRAVELING AT A SPEED OF APPROX 50-55 ON A INTERSTATE, I WAS REARED ENDED BY A AUTO, MY AUTO WAS STRUCK THEN SHOVELED INTO A CEMENT WALL BLOCK AND THEN BOUNCED INTO ON COMING TRAFFIC TO THE OTHER CEMENT WALL BLOCK ON THE OPPOSITE SITE WHILE TRYING TO STOP, I WAS WEARING A SEAT BELT, THE VEHICLE'S AIR BAGS DIDN'T GO OFF AT ALL IN THE VEHICLE. A HEAD INJURY OCCURRED, NECK AND SHOULDER INJURIES OCCURRED. THE AUTO WAS A TOTAL LOSS! *TR

TL*THE CONTACT OWNS A 2004 BUICK RAINIER. WHILE DRIVING AT VARIOUS SPEEDS THE "ENGINE" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THERE WAS ALSO A STRONG ODOR OF FUEL PRESENT OUTSIDE OF THE VEHICLE. AN AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 29,000 AND THE CURRENT MILEAGE WAS 32,000.

DASHBORAD GAUGES DO NOT KEEP AN ACCURATE ACCOUNT OF RPM'S AS WELL AS SPEED. THE BATTERY GAUGE JUST STARTED BEING INACCURATE JANUARY 2012. *TR

I HAVE HAD TROUBLE WITH THE HEADLIGHTS DIMMING WHILE DRIVING SINCE THE BEGINNING, THE DEALERSHIP HAS SEVERAL TIMES WORKED ON THE PROBLEM, WHICH I THINK HAS CLEARED UP..SO FAR. NOW MY SPEEDOMETER HAS STARTED MESSING UP, IT SAYS I AM GOING 50 WHILE PARKED AND 120 WHILE DRIVING. I ONLY DRIVE SHORT DISTANCES AND MOSTLY INTO AND BACK FROM TOWN 6 MILE ONE WAY. I HAVE 50,969 MILES ON MY 2004 VEHICLE, I KEEP ITS CHECKUPS AND OIL CHANGES REGULARLY: DEALERSHIP HAS RECORDS. I FEEL THIS VEHICLE HAS HAD ELECTRICAL ISSUES FROM DAY ONE, I SEE TURN SIGNAL AND BRAKELIGHT ISSUES IN RECALL SO I DON'T BELIEVE I AM WRONG ABOUT THIS. THEY WANT TO CHARGE ME OVER $400 TO CHANGE THE "CLUSTER" AS THE ECONOMY GOES, I TOO CANNOT AFFORD THIS KIND OF CHARGES ON AN ITEM THAT SHOULD NOT HAVE ISSUES. ESPECIALLY WHEN I TAKE GOOD CARE OF IT AND REALLY HAS LOW MILEAGE AND WEAR AND TEAR (PERFECT CONDITION). *TR

WHILE DRIVING ON THE FREEWAY I NOTICED THAT THE SPEEDOMETER READING WAS TOO HIGH AS I WAS CHANGING LANES TO EXIT DURING EVENING RUSH HOUR. AFTER EXITING AND STOPPING FOR A TRAFFIC LIGHT, MY SPEEDOMETER WAS SHOWING 55MPH. AS I CONTINUED ON THE SERVICE DRIVE I OBSERVED 75 AND 85MPH IN A 35MPH ZONE! VERY DISTRACTING WHEN DRIVING NEXT TO A 70MPH FREEWAY. I NOT GOING THAT FAST I'M CRAWLING. WHEN I TURNED ON TO MY STREET I WAS STILL OBSERVING THE SPEED AT 65MPH AND NEARLY RAN OVER MY NEIGHBOR WHO WAS PUTTING HIS TRASH OUT AT THE CURB. ALMOST PASSED MY DRIVEWAY AND DROVE OVER A BIT OF THE OTHER NEIGHBORS GRASS. I COULD NOT BELIEVE A 4-YR OLD VEHICLE WITH 64000 MILES HAD A BAD SPEEDOMETER. SO I CHANGED THE INSTRUMENT CLUSTER FUSE AND THE SPEEDOMETER STARTED TO WORK AGAIN AND SEEMED TO BE ACCURATE. ON MY WAY HOME FROM WORK IT AGAIN SHOT UP TO 120+MPH AND THAT IS WHERE IT STAYED. CHANGED THE FUSE AGAIN SEEMED TO WORK FOR A DAY AND SHOT UP AGAIN TO 120+ MPH. DROVE IT TO THE DEALERSHIP TO HAVE TO REPAIRED AND THEY SAY IT IS THE INSTRUMENT CLUSTER THAT IS BAD AND IT WILL COST $450.00. NO LONGER UNDER WARRANTY AND I CANNOT REPAIR AT THIS TIME. DEALERSHIP SERVICE SAYS THEY HAVE NOT HEARD OF THIS HAPPENING AT ALL. FOR MY MONEY THEY WILL ONLY WARRANTY IT FOR 1YR/12000 MILES. I HAVE ALWAYS BELIEVED BUY AMERICAN BUT RIGHT NOW I AM TRULY DISAPPOINTED. *TR

SPEEDOMETER STOPS WORKING WHEN CAR WARMS UP. AS I AM DRIVING WITH MY TWO SMALL CHILDREN MY SPEEDOMETER WILL STOP WORKING AND GO BELOW ZERO. WHICH BECOMES A HAZARD BECAUSE I AM UNAWARE OF HOW FAST OR SLOW I AM GOING. MY FAMILY AS WELL AS MYSELF ARE IN SERIOUS DANGER OF GETTING INTO AN ACCIDENT BECAUSE OF THIS PROBLEM. IT WILL NOT START WORKING AGAIN UNTIL THE NEXT DAY. IT HAS BEEN HAPPENING QUICKER AND QUICKER AS THE PROBLEM PERSISTS. I AM ALSO NOTICING A HOT SMELL WHEN THE SPEEDOMETER STOPS WORKING. BUICK REFUSES TO HELP WITH THIS PROBLEM EVEN THOUGH I HAVE REPORTED THIS BEFORE MY EXTENDED WARRANTY EXPIRED. *TR

INSTRUMENT CLUSTER FAILED TO WORK. DEALER CHECKED AND FOUND THIS IS NOT A SAFETY ISSUE, SINCE I SHOULD BE ABLE TO FEEL HOE FAST I AM GOING. THIS SAME FAILURE WAS COVERED IN PONTIACS AND CHEVROLET TRUCKS. *TR

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THE INSTRUMENT PANEL LIGHT WOULD FAIL INTERMITTENTLY. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED BY AN INDEPENDENTLY MECHANIC FOR ELECTRICAL FAILURE WITHIN THE INSTRUMENT PANEL. THE FAILURE RECURRED. THE MANUFACTURER ADVISED THAT THERE WAS NOT A RECALL FOR THE FAILURE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 55,300.