There are 3 stored owner reports matching the body & structure leading-label group for the 2020 Cadillac CT5 in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 3 of 3 matching reports.
Open the full vehicle complaint log (all categories)I am receiving notice on the speed screen telling me the door lock need service. I never had a cadillac to tell me something about door lock need service.I have had others 2000 Deville,2017 Cts and now this 2020 Ct5 which i have had so many problem with.But now i am concern about this door problem that is causing alarm system to go off.
Outer door handle/opening electronic mechanism on multiple doors Defect will inhibit persons from providing emergency service in case of accident Drivers door handle assy. was replaced under warranty, rear passenger door now has same problem No warnings are displayed
Door handle opening mechanism has not been working correctly for over a year. Multiple attempts to open the door will finally work and the door will open. This is a life safety issue that I have taken up with GM multiple times now and they refused to cover the vehicle. When looking online, dozens of other individuals have also complained about this exact issue.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.