2011 Cadillac DTS Complaint Log

Car power shut off while driving on the highway to church and almost got in an accident. Pulled to the side and smelled smoke. Lifted the back seat and opened the fuse box and looked. Lifted the fuel pump fuse and it was burnt. Me and my family got stuck on the side of the highway instead of church and spending time on a holiday.

TL* THE CONTACT OWNS A 2011 CADILLAC DTS. THE CONTACT STATED THAT THEY NOTICED A LEAK UNDERNEATH THE FRONT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO RIZZA CADILLAC BUICK GMC (8425 159TH ST, TINLEY PARK, IL 60487; (708) 429-6600) AND WAS INFORMED THAT THE VEHICLE WAS LEAKING OIL FROM THE ENGINE. THE CONTACT WAS INFORMED THAT THE FRONT AND REAR MAIN SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

CHECK ENGINE LIGHT KEEPS COMING ON AFTER A CHECK AND RESET. THE CAR HAS A LOST OF POWER AND RUNS REAL SLOW THAN ITS LIKE THE PROBLEM NEVER EXISTED. THIS IS THE CODE I KEEP GETTING. P0420 CODE BAD CATALYTIC CONVERTER

TL* THE CONTACT OWNS A 2011 CADILLAC DTS. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL ONTO THE DRIVEWAY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EDDIE TOURELLE'S NORTHPARK HYUNDAI (953 HIGHWAY 190 N, COVINGTON, LA 70433, (985) 801-7000) WHERE IT WAS DIAGNOSED THAT THE RUBBER ON THE OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2011 CADILLAC DTS. WHILE HAVING THE VEHICLE SERVICED, THE CONTACT OBSERVED OIL LEAKING FROM THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL PAN GASKET AND MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

2011 CADILLAC DTS. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE RECALL. *SMD THE CONSUMER STATED HE DECIDED NOT TO COMPLY WITH THE RECALL, DUE TO THE FACT CHRYSLER IS NOT PROVIDING A PROPER SAFETY FIX. HOWEVER, HE DID REMOVE THE ADDITIONAL KEYS. *JB UPDATED 07/08/15.*JB

I WAS DRIVING SW ON DESIGN AND DID NOT SEE A STOP SIGN AT THE INTERSECTION OF DRAGON, IN DALLAS, TEXAS. AS A RESULT, MY 2011 CADILLAC DTS COLLIDED INTO (T-BONED) A 1995 OR 1996 NISSAN MAXIMA. I WAS TRAVELING 25-30 MILES PER HOUR AT IMPACT AND NEVER SAW THE COLLISION COMING. PRIOR TO THE ACCIDENT, MY VEHICLE HAD NOT BEEN IN ANY COLLISIONS. THE COLLISION CAUSED SIGNIFICANT DAMAGE TO BOTH VEHICLES THE FRONT OF MY VEHICLE AND THE DRIVER'S SIDE OF THE NISSAN). BOTH AIRBAGS DEPLOYED IN THE NISSAN, BUT MY DTS AIRBAGS DID NOT DEPLOY. BOTH DALLAS POLICE OFFICERS RESPONDING TO THE SCENE, INDICATED THEY "COULD NOT BELIEVE THE AIRBAGS DID NOT GO OFF." NEITHER CAN I AND I BELIEVE THE NHTSA SHOULD INVESTIGATE WHY THIS OCCURRED. MY VEHICLE IS PRESENTLY AT SEWELL COLLISION CENTER, 6303 CEDAR SPRINGS ROAD, DALLAS, TX (214) 956-3600 [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

TL* THE CONTACT OWNS A 2011 CADILLAC DTS. THE CONTACT STATED RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 CADILLAC DTS. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE COLLIDED WITH ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE TWO INJURIES AND MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000. UPDATED 2/27/15 *JS

TL* THE CONTACT OWNS A 2011 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. WHEN THE CONTACT REMOVED THE KEY FOB FROM THE IGNITION, THE DOORS WOULD FAIL TO LOCK AND UNLOCK INTERMITTENTLY. THE DEALER DID NOT PROVIDE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 CADILLAC DTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

STEERING COLUMN IS LOCKED IN THE MOST HIGHEST POSITION. IT CAN NOT BE ADJUSTED TO ANY OTHER POSITION. *TR

TL* THE CONTACT OWNS A 2011 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE POWER STEERING GEAR HAS BEGUN LEAKING, THERE HAS BEEN NO IMPACT BUT THERE IS A LEAK OF POWER STEERING FLUID. *TR

HIT A TRUCK PULLING A LOWBOY TRAILER STOPPED AT A STOP LIGHT.. DUE TO A CONCUSSION, I DO NOT REMEMBER THE DETAILS OF THE CRASH. HOWEVER I DO KNOW THAT THE AIR BAG DID NOT DEPLOY AND I HIT THE STEERING WHEEL HARD ENOUGH WITH MY FACE AND CHEST TO BEND THE STEERING WHEEL. I RECEIVED A SEVERE CONCUSSION, FIVE BROKEN RIBS AND FACIAL LACERATIONS DUE TO HITTING THE STEERING WHEEL. DUE TO MY INJURIES I WAS IN INTENSIVE CARE AND THE HOSPITAL FOR NINE DAYS AND SPENT 20 DAYS IN A REHABILITATION FACILITY. I AM HOME NOW, STILL IN PAIN AND MOVING AROUND WITH THE HELP OF A WALKER. I HAVE OWNED CADILLACS FOR THE LAST 30 YEARS. I WILL NEVER DRIVE ANOTHER ONE. IF THIS HAPPENED ONCE, WHAT IS TO SAY IT WON'T HAPPEN AGAIN. EXCEPT THIS TIME TO A FAMILY OF FOUR, INSTEAD OF A WIDOW TRAVELING ALONE. I HAVE PHOTOS OF THE DAMAGED VEHICLE IF THEY ARE NEEDED. *TR