There are 1 stored owner reports matching the brakes leading-label group for the 2019 Cadillac Escalade ESV in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 1 of 1 matching reports.
Open the full vehicle complaint log (all categories)MY PRIMARY CONCERN WHEN SHOPPING FOR THIS VEHICLE WAS SAFETY, SO INSTEAD OF PURCHASING THE COMPARABLE GMC DENALI, I CHOSE THE CADILLAC WITH THE PREMIUM LUXURY TRIM LEVEL. THE CADILLAC WEBSITE ADVERTISED, AND THE AUTONATION CADILLAC WEST PALM BEACH SALESMAN ASSURED ME, THAT THE PREMIUM LUXURY PACKAGE INCLUDED 'LOW SPEED FORWARD AUTOMATIC BRAKING.' THIS SAFETY FEATURE WAS IMPORTANT TO ME AND WAS NOT AVAILABLE ON THE GMC DENALI. AFTER PURCHASING THE VEHICLE, THERE WERE UNRELATED ISSUES WHICH PROMPTED ME TO BRING THE CAR IN FOR SERVICE SEVERAL TIMES. THROUGH THAT PROCESS, I LEARNED THAT MY VEHICLE WAS NOT EQUIPPED WITH 'LOW SPEED AUTOMATIC BRAKING' EVEN THOUGH THE REST OF THE FEATURES OF THE PREMIUM LUXURY TRIM LEVEL APPEAR TO BE INCLUDED. THE SERVICE TECHNICIAN INFORMED ME DURING MY LAST VISIT THAT MY VEHICLE WAS NOT IN FACT EQUIPPED WITH 'LOW SPEED AUTOMATIC BRAKING.' I WRITE YOU THIS LETTER BOTH AS A FRUSTRATED CONSUMER, BUT ALSO AS A CONCERNED CITIZEN. I CAN ONLY WONDER HOW MANY OTHER CUSTOMERS ARE DRIVING AROUND THINKING THEIR VEHICLE IS EQUIPPED WITH 'LOW SPEED AUTOMATIC BRAKING.' I ESCALATED MY CONCERN TO GENERAL MOTORS IN JULY 2019, BUT THEY DENIED MY REQUEST TO INVESTIGATE THIS ISSUE ON JULY 17, 2019. I ALSO CONTACTED THE DEALERSHIP (AUTONATION) BUT HAVE BEEN UNSUCCESSFUL IN RESOLVING THIS AS THEY HAVE BEEN LARGELY UNRESPONSIVE. GENERAL MOTORS AND CADILLAC CONTINUE THEIR DECEPTIVE ADVERTISING TACTICS TO THIS DAY. IF YOU TO VISIT THEIR WEBSITE, YOU WILL FIND THE INCONSISTENCY BETWEEN THE DIFFERENT TRIM LEVELS OF THIS VEHICLE. THE TERMINOLOGY IS DECEPTIVE AND CONFUSING TO THE AVERAGE CONSUMER. THERE IS A SAFETY FEATURE CALLED 'LOW SPEED FORWARD AUTOMATIC BRAKING' AND ONE CALLED 'FORWARD/REVERSE AUTOMATIC BRAKING.' NOT ONLY IS THE DIFFERENCE BETWEEN THESE 2 FEATURES CONFUSING TO A LAY PERSON, BUT MY SALESMAN DIDN'T KNOW THERE WAS A DIFFERENCE. *JS
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.