2022 Cadillac Escalade Complaint Log

The contact owns a 2022 Cadillac Escalade. The contact stated that while driving on the highway at 75 MPH, the vehicle lost automotive power. There was no warning light illuminated. The contact pulled over onto the shoulder lane where the vehicle was parked for several minutes before attempting to restart the vehicle; however, the vehicle failed to restart. The vehicle was towed to a local dealer, where the vehicle was diagnosed, and the contact was informed that the engine failed due to metal shavings inside the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,000.

Lifters and fuel injectors failed at 45000 miles. Replaced under warranty

Two weeks after purchasing our 2022 slightly used Cadillac Escalade, my family and I were on our annual Thanksgiving camping trip. December 1, 2024 we were on our way back home from this trip on a very busy highway frequented by semi trucks and large RVs (nearby desert camping). While driving and towing a small trailer at approximately 60 mph on this highway, my vehicle unexpectedly shut off forcing me to act quickly to avoid an accident. (Semi trucks and RVs cannot brake and respond as quickly and there were several in the lane next to me, and approaching behind me). I was able to pull over to a shoulder before the vehicle slowed to a complete stop. After attempting to restart my vehicle I was unsuccessful and contacted OnStar to tow me to the nearest dealer. My family and I waited for 5 hours on the side of this highway with semi trucks and RVs passing us at 60 mph. The vehicle was towed to the nearest dealer, yet 100 miles away from our home, and remained in the dealer’s possession for 29 days. The dealer determined my vehicle experienced engine failure and was in need of an engine replacement. I have only owned this vehicle for 1 and a half months.

As i was driving on the highway in the left lane at approximately 85mph, without any warning lights from the vehicle, the car completely shut off. I had to cross over three lanes of traffic on a busy highway with the car completely stalled out to get to the breakdown lane. The vehicle was towed to my local Cadillac dealership where I was later informed that the engine had completely seized. The service department at the dealership indicated that this is a known issue with the engine in the model year 21-24 Escalades. He indicated that there are faulty bearings that send metal particles through the engine causing it to seize.

On [XXX], my wife and I were stopped in traffic in Baton Rouge, Louisiana at approximately 7:35pm. Another vehicle failed to stop due to being distracted on his phone and rear ended my 2022 Cadillac Escalade. My wife and I were both injured. None of our airbags deployed and the On-Star system never came on and never detected the crash. By the airbags never deploying, this caused my wife to hit her head on the dashboard as well as on the speakers on the passenger seat. It happened in front of a fire station so they heard the crash and immediately ran out the fire station to help us. The vehicle just arrived at the collision center on 10/17/2024 and they will begin inspection for repairs. None of my emergency warning lamps or any other lights or messages came on in the vehicle. The vehicle just appeared normal like nothing happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Cadillac Escalade. The contact stated that while driving at various speeds, the engine shut off without warning. Despite the failure, the engine restarted immediately after the failure. The vehicle was taken to the dealer on several occasions; however, the dealer failed to duplicate the failure. The failure persisted, and the contact had the vehicle towed back to the dealer where the vehicle was diagnosed with engine failure. The contact waited two months for parts since the parts were on backorder. After the engine was replaced, the contact stated that vehicle started to hesitate while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was taken back to the dealer and the contact was informed that the starter needed to be replaced. The manufacturer was notified of the failure and the contact requested a vehicle buyback which was denied. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 32,000.

Engine seized at approx 49000kms. Full engine replacement was done by wolfe cadillac. It had something to do with the engine rods.

This is the second time the car has completely shut off and unable to restart. This is the second time it failed on the interstate. When the car died the car could not be switch to park and had to hold the brake pedal to prevent the car from rolling backward. Second whenever the car was turned of the hazard flashers would turn off. The dealer has previous looked at the car and claimed no problem. This is extremely dangerous to have a car random dying on the interstate. The car at the dealer with often have communication error codes that are just cleared and send you on your way.

While operating my vehicle at speeds exceeding 70 mph in the leftmost lane of [XXX] , the vehicle unexpectedly shifted into neutral. Despite attempts to manually select a driving gear, the transmission failed to engage, causing a rapid loss of speed. In an effort to avoid a potentially hazardous situation due to the decreasing speed in a high-speed lane, I attempted to maneuver the vehicle towards the right shoulder but was unable to because of the oncoming traffic. It became necessary to bring the vehicle to a complete halt, turn off the ignition, and then restart the engine in the left lane with traffic building behind me. The vehicle managed to restart but with difficulty, allowing me to exit the highway and pull into a nearby gas station where it eventually stalled and could not be restarted. - The vehicle displayed no warning lights or error messages prior to or during the incident. - got the vehicle towed to Cadillac dealership for inspection and diagnostic testing. The Engine needs to be replaced - The dealership was unable to provide a conclusive explanation but noted that similar incidents had been reported with this model. - Independent research indicated a pattern of similar issues among owners of the same model, involving unintended shifts into neutral while driving. - Multiple online forums and consumer reports sites have documented complaints regarding this issue. [XXX] - The inability to maintain or control vehicle speed in high-speed traffic lanes presents a significant risk of collision. - Inexperienced drivers may not respond adequately to such unexpected vehicle behaviors, increasing the likelihood of accidents. This incident underscores a critical safety concern that requires immediate attention from both the manufacturer and regulatory bodies. I recommend a thorough investigation into the model’s transmission system by the National Highway Safety Commission. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Roughly One year ago 2024, engine failed. Return to dealer , 3 weeks ago 2025, another engine failure. Currently awaiting a replacement engine. Mileage was 30,000 on first time Another approx 10,000 on this one . We were on 8 lane highway at 70 mph.j just went out and would not restart Luckily no cars in rightmost lanes and coasted to edge of the road . Similar scenario first time only on a 4 lane.

The contact owns a 2022 Cadillac Escalade. The contact stated while driving 75 MPH, the contact noticed a loud roaring sound and the vehicle lost motive power. The contact stated that the vehicle rolled over to the shoulder of the road. In addition, there were several warning lights illuminated. The contact stated that the failure occurred while driving out of state and towing a trailer. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made of the failure and a case was filed. The failure mileage was approximately 27,000.

I was in accident on the interstate. None of the safety features activated. The truck was sliding instead of stopping. The emergency stop and braking never activated. The distance sensor failed. The airbag didn’t deploy and Onstar never called about a crash alert.

My moonroof spontaneously exploded almost causing me to have an accident with a 16 wheeler truck. NO external objects hit the moonroof.

I only had my 2022 Cadillac Escalade for 3 months and noticed black oil drippings in my garage. Took it to Cadillac dealership for inspection I was told it was a seal leaking. Within a month I noticed the same issue black oil drippings in the garage, but I also started to smell a burning smell. Call the dealership again to let them know I had the same issue again from a month earlier, the oil drippings in garage also the burning smell. I was told to bring the vehicle in. Started the vehicle the SERVICE TRANSMISSION LIGHT was on. Made it to the dealership, getting out my vehicle the burning smell I noticed before was more noticeable. Received a call I was told it was the DRIVESHAFT and the part is back ordered. Doing my on investigation reading the 2021 GMC's VEHICLES are RECALL for THE SAME ISSUE AND DRIVESHAFTS ARE BACK ORDERED

Quite often my back up camera does not work. It has gotten worse and worse the longer I have had it.

The contact owns a 2022 Cadillac Escalade. The contact stated that upon starting the vehicle, the RPM’s revved up and down continuously and the vehicle shuddered significantly. The contact stated that he depressed the brake pedal and shifted into drive (D), and the failure ceased. There was no warning light illuminated. The contact stated that the failure had been reoccurring while the vehicle was in park (P). Additionally, the contact stated while driving 20-35 MPH with low RPMs, the vehicle would shudder significantly while driving. The contact stated that the failure ceased upon dressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed but no issues were found. The dealer stated that the vehicle was operating as designed. The vehicle was taken to a second dealer, Brogan Cadillac of Totowa (112 US-46 East, Totowa, NJ 07512), who advised as the first dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was operating as designed. The failure mileage was approximately 20.