2004 Cadillac SRX Complaint Log

SERVICE THEFT SYSTEM CAME ON ONE DAY AND IT WONT GIVE ME THE KEY BACK I HAVE TO TAKE IT OUT MANUALY ALSO WONT READ MILES, TEMPERATURE, FUEL AND SOMETIMES WHILE ON THE ROAD IT WILL DIE COMPLETELY, IT READS SERVICE THEFT SYSTEM AND SERVICE STABILITY

POWER STEERING ENGAGES ON ITS OWN AND CAUSES PROBLEMS WHEN I AM TURNING INTO TRAFFIC. THERE IS A PROBLEM WITH THE POWER STEERING PUMP THAT IS CAUSING IT TO TURN ONLY WHEN IN MOTION AND IT IS STILL HARD TO TURN.

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING 65 MPH, THE STABILITY CONTROL SYSTEM ENGAGED AND THE VEHICLE BEGUN TO FISHTAIL. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

THE KEY STICKS IN IGNITION. DIFFICULT TO GET THE "LOCKING SYSTEM" ?? TO RELEASE SO THE KEY WILL COME OUT. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST 2 MONTHS. I HEARD ABOUT THIS WEBSITE TODAY ON THE RADIO. HOPE YOU CAN HELP ME.

AC COMPRESSOR FROZE WHEN I TURNED THE AC ON. THIS IN TURN SNAPPED MY SERPENTINE BELT AND MY CAR BROKE DOWN. REPLACED SERPENTINE BELT ($150) AND AC COMPRESSOR ($500) WAS REPLACED ALONG WITH CONDENSER ($200). *JS

HOOD HYDRAULICS BAR DOESN'T STAY UP ON FRONT.REAR HYDRAULICS HATCH DOOR DOESN'T STAY UP. BRAKE LINE IS ROTTED YET WAS GARAGED FOR MOST OF ITS LIFE.CADDY REPAIR NOTICED THIS. FRONT AND REAR DIFFERENTIALS ARE BAD.THEY ARE LEAKING.BROUGHT IT IN BECAUSE OF THE NOISE TO MECHANIC AND TOO COSTLY TO REPAIR. EXTENDED WARRANTY WAS USELESS. THEY DIDN'T COVER IT ALTHOUGH IT STATES THEY COVER DIFFERENTIALS IF... LOUD NOISE ON ACCELERATION. VERY COSTLY REPAIRS AND DANGEROUS.

THERE IS NO CADILLAC DEALER IN SANTA ROSA, ALTHOUGH THERE USED TO BE. THE NEAREST ONE IS 50 MILES AWAY. I HAVE PHONED THEM RE. THIS RECALL BUT THEY DO NOT RETURN CALLS TO DO ANYTHING ABOUT IT. CAN I GO TO ANY GM DEALER TO HAVE IT DONE AS THERE IS ONE LOCALLY? *JS

WHEN ACTIVATING THE RESUME SWITCH TO A SET SPEED OF 65MPH, THE SWITCH STICKS IN THE RESUME/ACCELERATION POSITION, RESULTING IN THE VEHICLE ACCELERATING PAST THE SET SPEED, TOO SPEEDS GREATER 85 MPH, PRIOR TO DISENGAGING THE CRUISE CONTROL. THIS HAS OCCURRED THREE DIFFERENT TIMES OVER THE PAST FIVE OR SIX YEARS. THE CONDITION WAS INTENTIONALLY INDUCED ON ONE OCCASION. *TR

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT INTO PARK, THE GEAR LEVER HESITATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

THE STABILITY SYSTEM ENGAGED MESSAGE DISPLAYS AS I AM DRIVING. AT FIRST IT WAS ONLY AT SPEEDS OVER 45MPH. RECENTLY IT COMES ON AT ANY SPEED DURING ANY ROAD OR WEATHER CONDITIONS. WHEN THE MESSAGE APPEARS THE CAR SWAYS AS IF A GUST OF WIND IS BLOWING THE CAR. AT TIMES I HEAR A GRINDING NOISE AS WELL. I HAVE ALMOST LOST CONTROL OF THE VEHICLE WHEN THIS HAPPENS AND I AM DRIVING ON THE INTERSTATE AT SPEEDS OVER 60MPH. ONCE THE MESSAGE APPEARED AS I WAS APPLYING THE BRAKES AND THERE WAS A DEEP GRINDING NOISE AND FEELING. THE MOVEMENT THE CAR MAKES WHEN THE STABILITY SYSTEM ENGAGES MAKES THE VEHICLE VERY UNSAFE TO DRIVE. I HAVE TAKEN THE VEHICLE TO 2 DIFFERENT REPAIR SHOPS (ONE BEING AN AUTHORIZED CADILLAC DEALERSHIP) 3 DIFFERENT TIMES, SPENT OVER A THOUSAND DOLLARS IN REPAIR ATTEMPTS, AND NO ONE SEEMS TO HAVE AN ANSWER HOW TO FIX THE PROBLEM. THE CAR IS UNSAFE TO DRIVE WITH SUCH UNPREDICTABLE CONDITIONS. THERE HAS TO BE AN ANSWER TO THIS POTENTIALLY FATAL DEFECT ON THIS VEHICLE. *JS

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE AIR BAG SERVICE LIGHT ILLUMINATED SPORADICALLY. THE CONTACT MENTIONED THAT THE FAILURE STARTED TO OCCUR AFTER THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN MANUFACTURER RECALL RELATED TO THE AIR BAGS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

DRIVING ON HIGHWAY DOING ABOUT 70 CAR WOULD NOT ACCELERATE AND MADE LOUD GRINDING NOISE. CAR WAS STUCK IN NEUTRAL WOULD NOT CHANGE GEARS. *TR

SINCE OCT. 2014 I HAVE HAD ISSUES WITH THE"STABILITY SYSTEM" TO BE SERVICED YET IT WORKS??? THE HOOD HASN'T EVER STAYED UP WHICH HAD BEEN A PAIN BEING STARTING A COUPLE MONTHS AGO THE BATTERY STARTING HAVING ISSUES IN THE COLD WEATHER. SOMETHING IS DRAINING IT AND I DON'T KNOW FROM WHERE.

RE: RECALL NUMBER 14V394. THE FIX GM IS DOING IS A SMALL PLASTIC PIECE BEING GLUED INTO THE KEY END. I'VE HAD MY KEY STICK IN THE IGNITION MORE THAN ONCE AND I WASN'T EVEN MOVING. I FOUND A PAGE IN MY MANUAL (SECTION 2 PAGE 21) THAT EXPLAINS WHAT TO DO WHEN YOUR KEY GETS STUCK IN THE IGNITION. THIS TELLS ME THAT THE PROBLEM CAUSING CRASHES IS MUCH MORE THAN A SMALL KEY FIX. THE IGNITION NEEDS TO BE REPLACED. I REPORTED THIS TO THE GM HOTLINE. THEY MADE A NOT OF THE FACT THAT IF ANYBODY GETS HURT IN MY CAR BECAUSE OF IGNITION ISSUES, THEY WILL HEAR FROM MY LAWYER. THEY JUST SAID "OK, WE'LL MAKE A NOTE OF IT". *TR

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT A TIRE BLEW OUT CAUSING THE VEHICLE TO SPIN OUT OF CONTROL AND CRASH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND ONE INJURY WAS REPORTED THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

I RECEIVED A RECALL LETTER BACK IN SEPTEMBER 2014. IN OCTOBER 2014, I CALLED THE CADILLAC DEALER IN ROSEVILLE, MN AND I STILL HAVEN'T RECEIVED A CALL OR ANYTHING YET. I AM NOT SURE IF I SHOULD BE CALLING MY INSURANCE AGENT AND ATTORNEY FOR ASSISTANT ON THIS ISSUE BECAUSE I DRIVE MY KIDS TO DAYCARE EVERY MORNING! I HOPE TO HEAR FROM SOMEONE SOON. *TR

I ORIGANALLY TOOK CAR IN FOR BAD EGINE IN WHICH POTAMKIN DEALER IN MANHATTAN REPLACED WITH A BRAND NEW ONE. THIS WAS IN JUNE OF 2014 AND I HAD TO TAKE IT BACK ABOUT 4 TO 5 DIFFERENT TIMES FOR ISSUES WITH THE ENGINE AND THAT CAUSE PROBLEMS TO THE TRANSMISSION. THERES TOO MUCH PROBLEMS WITH THIS CAR TO EVEN EXPLAIN IN DETAIL AND THE CAR HAS BEEN THERE OVER A YEAR IN AND OUT.

RANDOM ENGINE STALL, AFTER ENGINE IS FULLY WARMED UP AND HIGH HUMIDITY (ESPECIALLY DURING RAINING). OBD II CODE INDICATING P2135, P2119, P2176, P0638, P1101. (EACH TIME THE OBD II CODE MIGHT BE SLIGHTLY DIFFERENT) THE ENGINE COULD STALL DURING IDLE (STOPPING IN FRONT OF RED LIGHT), SLOW MOVING, OR HIGHWAY SPEED. PERSISTED SINCE SUMMER OF 2012. DEALER ALREADY REPLACED THROTTLE BODY, COIL PACK, SPARK PLUGS AND ECM. DEALER COULD NOT REPRODUCE THE PROBLEM, AND COULD NOT FIGURE OUT A FIX. *TR

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ABS WARNING LIGHT ILLUMINATED SPORADICALLY. THE CONTACT ALSO STATED THAT WHEN APPLYING THE BRAKES, THE BRAKES WOULD SEIZE AND EXHIBIT A SCREECHING SOUND. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V151000 (SERVICE BRAKES, HYDRAULIC) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT 126,250.

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN IN EITHER DIRECTION UNTIL AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED ON SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE IGNITION SWITCH WAS REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,288.

WHEN THE LIGHT TURN GREEN I PUT MY FOOT ON THE ACCELERATOR AND MY TRUCK START MAKING A LOUD RATTLING / THUMPING NOISE. ONCE THE 2004 SRX CHANGE GEARS THEN THE VEHICLE IS ROLLING WITH NO PROBLEM. I TOOK MY TRUCK TO CADILLAC AND I HAVE PAPERWORK THAT SAY I NEED A BEARING HUB ON THE LEFT TIRE THINKING THAT'S WHAT THE PROBLEM WAS BUT THAT WAS NOT THE PROBLEM. I HAD THE REPAIRS DONE ON BOTH PASSENGER HUBS AND STILL THE NOISE IS THERE. I WENT TO SEVERAL REPAIR SHOPS AND SOME SAY THE TRANSFER CASE OR THE CHAIN IS SLIPPING. I BOUGHT THE VEHICLE AT THE END OF FEBRUARY FROM A USED CAR LOT NOT KNOWING WHAT I WAS GETTING MYSELF INTO. I'M AFRAID TO HAVE MY KIDS IN THE TRUCK WITH ME BECAUSE WHEN I TAKE OFF FAST THE KNOCKING WILL START. I HAVE TO TAKE MY FOOT OFF THE ACCELERATOR AND GO SLOW UNTIL THE TRUCK PICK UP THE RIGHT AMOUNT OF SPEED TO STOP FROM HEARING THE KNOCKING NOISE. IF I'M AT A STOP SIGN OR A LIGHT I HAVE TO TAKE OFF REAL, REAL SLOW SO I WANT HEAR THE NOISE. I HATE STOPPING BECAUSE I FEAR THAT SOMEONE WILL HIT ME FROM BEHIND FOR GOING SO SLOW. IT'S VERY ANNOYING WHEN YOUR SPENDING YOUR HARD EARNED MONEY ON A VEHICLE AND PAYING A NOTE AND THIS PROBLEM IS NOT SOLVE YET. *TR

I WAS DRIVING AT APPROXIMATELY 45 MPH ON M-119 IN PETOSKEY MICHIGAN. I HEARD A LOUD, SHARP BANG, SIMILAR TO HEARING A RIFLE BEING FIRED WITHOUT EAR DEFENDERS. IMMEDIATELY, I PULLED TO THE SHOULDER TO INSPECT THE VEHICLE AND ASSESS DAMAGE. THE PANORAMIC ROOF HAD SHATTERED. THERE WAS NO SIGN OF IMPACT FROM EXTERNAL SOURCES. THE INTERIOR SHADE WAS CLOSED. HAD IT BEEN OPEN THE GLASS FROM THE SUNSHINE ROOF WOULD HAVE FALLEN INTO THE PASSENGER COMPARTMENT. THIS WAS AN UNPROVOKED FAILURE OF A KEY BODY COMPONENT.,. *TR

THE HOOD DOES NOT STAY UP ON IT'S OWN. I HAVE TO USE A STICK TO PROP IT OPEN. *JS

I HAVE A PROBLEM WITH THE KEY AT FIRST I TRY TO TAKE THE KEY OUT OF THE IGNITION AND WON'T COME OFF AND THEN THEY STOPPED WORKING SO I GET A LOCK SMITH AND THEY MAKE ME A NEW KEY WHICH IT COST ME $392.00 IM TRYING TO TAKE MY CAR TO THE DEALER AND AT FIRST THEY TELL ME THEY DON'T HAVE THE PART I WENT THIS MORNING BECAUSE THEY SAY THE PART WAS THERE AND I TRY TO TALK TO SOMEBODY AND NO ONE WANTED TO HELP THERE. SO I WAS FRUSTRATED SO I WENT TO WORK AND THINT FIX MY CAR. *TR

THIS CAR CONTINUES TO REDUCE ACCELERATION WHILE IN MOTION ON HIGHWAYS AS WELL AS MAIN ROADS DO TO ELECTRICAL PROBLEMS, MAKING IT EXTREMELY DIFFICULT TO CONTROL THE VEHICLE, WHICH CLASSIFIES THIS VEHICLE AS LIFE THREATENING AND UNSAFE FOR ME AND MY FAMILY. I'VE TAKEN MY CAR TO THE DEALERSHIP ON MANY OCCASIONS TO BE REPAIRED, BUT THE PROBLEM CONTINUES TO REOCCUR. I TAKE MY FAMILY'S SAFETY SERIOUSLY SO PLEASE HELP US WITH THIS REPETITIVE DANGEROUS ISSUE. *TR

2004 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE FAILURE. *SMD THE CONSUMER STATED HIS WIFE WAS DRIVING, WHEN THE BRAKES FAILED. THE DEALER WAS UNABLE TO FIND A PROBLEM. THE CONSUMER BELIEVED THE VEHICLE STALLED AND LOST POWER STEERING AND BRAKES. *JB

I HAVE BEEN HEARING A RATTLE(FRONT END) FOR 2 YEARS WHILE DRIVING THE VEHICLE AND INSPECTED BY JACKING UP CAR AND VISUALLY INSPECTING. WHEN I WAS DRIVING THE CAR ON THE HIGHWAY THE STEERING WHEEL WILL JERK TO THE RIGHT AND WANT TO GO TO ANOTHER LANE AND THE STABILITY CONTROL LIGHT WILL COME ON. I FOUND A INCH AND A HALF GAP IN FRAME THAT IS RUSTED AND WAS NEVER WELDED. THE GAP IS UNDER THE DRIVERS SIDE FRAME RAIL UNDER CAR. IT APPEARS TO HAVE BEEN THERE FOR A LONG TIME DUE TO METAL FATIGUE AND RUST. I TOOK PICTURES OF THE AREA . THE FRAME COULD BREAK DUE TO THIS AND MAKES THE VEHICLE A SAFETY HAZARD. I DO FEEL SAFE TO DRIVE THIS CAR AND THE IDEA OF OTHER VEHICLES WITH THIS DEFECT AS I HAVE SEARCHED ONLINE AND FOUNDS OTHERS WITH THE SAME COMPLAINT. I ALSO DO NOT FEEL SAFE SELLING THIS CAR AS IT IS A DANGER ON THE ROAD. PLEASE ME CONTACT ME BY EMAIL. THANK YOU *TR

I WAS SITTING AT A STOP LIGHT, IN MY CAR, WITH MY MOTHER IN THE PASSENGER SEAT. WHEN THE LIGHT TURNED GREEN I APPLIED PRESSURE TO THE ACCELERATOR AND THE BACK END OF THE CAR MADE A LOUD ENOUGH THUMP - I THOUGHT THE AXLE BROKE OFF. AS I CONTINUED TO DRIVE AWAY FROM THE INTERSECTION I LOOKED IN THE REAR VIEW MIRROR FOR REMAINS - THERE WERE NONE. MY MOTHER COMMENTED ON THE NOISE, I DID NOT KNOW WHAT TO TELL HER. SHE ALSO HAS A CADI SRX, 2005. WHEN SHE RETURNED HOME SHE NOTICED THE SAME NOISE IN HER CADI. HER HUSBAND SAID IT WAS THE "REAR DIFFERENTIAL." SINCE THAT TIME THEIR CADI WAS LOST IN A FLOOD AND THEY PURCHASED ANOTHER CADI SRX, 2008. THIS CADI ALSO HAS THE THUMPING IN THE REAR DIFFERENTIAL. THE THUMPING CONTINUES WHEN ACCELERATING FROM A STOPPED POSITION. I HAVE COME TO THE CONCLUSION ALL THE CADILLAC'S HAVE REAR DIFFERENTIAL ISSUES AND THERE NEEDS TO BE SOME KIND OF ACTION AGAINST THIS ISSUE. THIS NEEDS TO BE ADDRESSED. MY NEXT STEP IS TO GO TO THE BETTER BUSINESS BUREAU. *TR

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE TRACTION CONTROL AND THE REDUCED ENGINE POWER WARNING LIGHTS ILLUMINATED, CAUSING THE VEHICLE TO BECOME RESISTANT TO ACCELERATION ATTEMPTS OVER 5 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WOULD RESUME NORMAL FUNCTION ONCE THE ENGINE WAS SHUT OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.

AT ANY SPEED AND AT LEAST 100 TIMES OR MORE, THE VEHICLE STABILITY CONTROL ACTIVATES AND CAUSES THE VEHICLE TO PULL TO THE LEFT. AT FREEWAY SPEEDS IT CAN BE A VERY STRONG PULL TO THE LEFT AND IT ALSO MAKES A NOISE. THE DEALER DOESNT SEEM TO KNOW WHY. WHEN THE STABILITY SYSTEM KICKS IN AT 60 TO 70 MPH AND IT PULLS TO THE LEFT SO HARD IT IT IS DANGEROUS, IT ALSO MAKES A SOUND BUT I DONT KNOW WHAT THE SOUND IS. IT IS DANGEROUS AS I HAVE TO CORRECT FOR THE SUDDEN PULL TO THE LEFT. I ALSO RESEARCHED THIS ON THE INTERNET AND FOUND THAT MANY PEOPLE ARE HAVING THE SAME EXPERIENCE AS ME. I BELIEVE THAT THERE SHOULD BE A RECALL ON THIS PROBLEM AND IT SHOULD BE SOLVED. IF THIS RAPID PULL TO THE LEFT GETS ANY WORSE, I BELIEVE IT IS POSSIBLE THAT IT COULD CAUSE A WRECK OR ROLL OVER DUE TO OVER CORRECTION OF THE PULL TO THE LEFT. PLEASE INVESTIGATE THIS PROBLEM.

IN MARCH2013 I ALMOST HAD AN ACCIDENT BECAUSE MY BRAKES WOULD NOT STOP THE VEHICLE, I SWERVED OVER TO THE SIDE AND HIT THE CURB A BIT. I BOUGHT THE CAR IN FEB 2012. IT ALWAYS HAD THE SYSTEM BALANCE LIGHT TO COME ON SO I DECIDED TO TAKE IT TO SEE WHAT WAS WRONG WITH IT. I TOOK IT TO GENERAL MOTORS IN OMHA NEBRAKSA 114TH DODGE STREET. THEY TEST DROVE IT AND SAID THEY DID NOT FIND ANYTHING WRONG WITH IT EXCEPT THAT I NEEDED NEW ROTORS AND BRAKES. I TOLD THEM ABOUT THIS RECALL AND HOW MY BRAKE PROBLEM FALLS INTO THIS AND THEY SAID THEY LOOKED UP MY VIN NUMBER AND THAT IT WAS ALREADY FIXED. I SAID WELL THIS NEEDS TO BE DONE OVER BECAUSE THIS COULD POTENTIALLY COULD CAUSE AN ACCIDENT. THEY EXPLAINED THAT MY BRAKES NEEDED TO BE FIXED. I DISAGREE HERE IS THE RECALL INFOR WHICH CERTAINLY IS WHAT IS HAPPENING TO MY CAR. I DON'T EVEN HAVE TO TOUCH MY BRAKES FOR THE COMPUTER TO TAKE OVER THE CAR AND CAUSE IT TO GO OFF BALANCE AND CAUSE SWERVING SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE RECALL NUMBER: 04V151000 RECALL DATE: 03/29/2004 PROBLEM SUMMARY: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH ALL WHEEL DRIVE, THE ANTILOCK BRAKE SYSTEM (ABS) MAY IMPROPERLY TEMPORARILY ISOLATE THE DRIVER FROM THE FOUNDATION BRAKE SYSTEM FOR A MAXIMUM OF 1.25 SECONDS. CONSEQUENCE: THIS CAN CAUSE IN AN INCREASE IN BRAKING DISTANCE, WHICH COULD RESULT IN A CRASH. CORRECTIVE ACTION: DEALERS WILL REPROGRAM THE ABS TRACTION CONTROL SYSTEM CONTROLLER. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339. THE MANUFACTURER FIRST NOTIFIED OWNERS OF THIS RECALL ON 05/10/2004. THIS RECALL AFFECTS VEHICLES MANUFACTURED BETWEEN 03/01/2003 AND 01/31/2004. *TR

ON SEVERAL OCCASIONS THE STABILITY SYSTEM HAS ENGAGED ON ITS OWN, CAUSING MY CAR TO BRAKE ON ITS OWN AND SWERVE AND SKID TO THE RIGHT AND LEFT, BRAKES SHUDDER AND GOES FROM 70 MPH TO 30 IN A FEW SECONDS... IT HAS HAPPENED AT DIFFERENT SPEEDS IN DIFFERENT CLIMATE CONDITIONS. THE MESSAGE ON SCREEN SAYS STABILITY SYSTEM ENGAGED, THEN TRACTION ENGAGED, WHICH I HAVE TURNED OFF. I BROUGHT MY CAR INTO A DEALER AFTER THE FIRST EXPERIENCE AND THEY REPLACED THE STABILITY SYSTEM SENSOR, AT A COST NEAR $600 TO ME! A COUPLE WEEKS WENT BY WITH NOTHING WRONG, WE MOVED ACROSS TEXAS AND NOW ITS HAPPENING DAILY!!! THE DEALERSHIPS DON'T KNOW WHAT IS WRONG AND 'HAVENT HEARD ANY COMPLAINTS LIKE MINE', WHICH I FIND VERY HARD TO BELIEVE AFTER READING THE COMPLAINTS LISTED HERE AND IN OTHER BLOGS/WEBSITES!! THIS IS A VERY DANGEROUS PROBLEM THAT GM REALLY NEEDS TO FIX, I DRIVE MY KIDS AROUND IN THIS CAR AND DEPEND ON IT TO GET ME TO AND FROM WORK SAFELY NOT VEERING ME OFF ROAD POSSIBLY CAUSING A MAJOR ACCIDENT!!! I LIKE MANY OTHER PEOPLE WORK HARD TO PAY MY CAR NOTE AND CANT AFFORD $600 'FIXES' THAT DONT FIX!!! *TR

MY WIFE WAS DRIVING HER 2004 SRX WITH ONLY 70000 MILES. SHE WAS TRAVELING AT 65 MPH WHEN THE BRAKES SUDDENLY STARTED ACTIVATING AND THE CAR SWERVED TO THE SIDE ALMOST CAUSING AN ACCIDENT. THE ERROR MESSAGE DISPLAYED WAS SERVICE STABILITY ON THE CONSOLE. AFTER SHE TOLD WHAT HAD HAPPENED , I WENT ON THE INTERNET AND FOUND THAT TOO MANY OWNERS OF 2004 SRX EXPERIENCED THE SAME PROBLEM. THE DEALER ENDED UP REPLACING THE SENSOR ON THE STEERING COLUMN. FROM READING AND EXPERIENCING THIS PROBLEM I WONDER HOW LONG WILL IT BE BEFORE SOMEONE GETS SERIOUSLY HURT. I THINK THIS PROBLEM JUSTIFIES LOOKING INTO BECAUSE IT IS OCCURRING TOO MANY 2004 SRX (EDMUNDS.COM HAS A LOT OF COMPLAINTS). *TR

THE GEAR SHIFTER WAS VERY LOOSE AND I WAS ABLE TO SHIFT GEARS WITHOUT THE CAR RUNNING. REPLACED GEAR SHIFT LINKAGE. ($150) *JS

WHILE DRIVING ON CALIFORNIA FREEWAY, ENGINE LOST POWER AND COULDN'T BE RESTARTED. MECHANIC SAYS THAT TIMING CHAINS BROKE CAUSING CATASTROPHIC, IRREPARABLE DAMAGE TO ENGINE AND PISTONS. APPARENTLY, CADILLAC SRX OWNERS HAVE FREQUENTLY COMPLAINED OF TIMING CHAIN ISSUES, BUT GM HAS NOT RECALLED THESE VEHICLES. LOSING ENGINE POWER ON A FREEWAY IS A VERY DANGEROUS SITUATION. *TR

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED WHILE TRAVELING 5 MPH, THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED AS THE BRAKES ERRONEOUSLY ENGAGED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE. UPON RESTARTING THE VEHICLE, IT BEGAN TO FUNCTION NORMALLY HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION. THE VEHICLE WAS NOT TAKEN TO A MECHANIC OR DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THIS ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 39,011.

I PURCHASED A 2004 SRX FROM COLEMAN CADILLAC IN EWING, NJ ON 11/05/03. MY SRX WAS PARKED AT COLUMBIA UNIVERSITY WHEN THE IGNITION KEY GOT LOCKED IN THE IGNITION CYLINDER. THE REPAIR COST AT POTAMKIN CADILLAC CAME TO A TOTAL OF $2217.86. I ALSO HAD TO GET MY KEYS REPROGRAMMED WHICH TOTALED $181.35 BACK AT COLEMAN CADILLAC IN NJ. I RECENTLY READ THAT THE 2004 SRX IGNITION WAS IDENTIFIED AS A PROBLEM: THE DELPHI (DLPH.N) DOCUMENTS, RELEASED ON WEDNESDAY BY THE U.S. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, ALSO MAY INDICATE THAT EARLIER VERSIONS OF THE CADILLAC SRX, FROM MODEL YEARS 2004-2006, USED A SWITCH PART FROM THE 2003 ION. ONE DOCUMENT SAYS THE SRX "IN THE BEGINNING OF THE PROGRAM" USED SWITCH PARTS FROM "DELTA" VEHICLES, THE CODE NAME FOR THE GM SMALL-CAR FAMILY THAT INCLUDES THE ION AND COBALT. I'M SURE YOU ARE AWARE OF THIS ISSUE AND AM ASKING THAT I RECEIVE A CREDIT FOR THE EXPENSE I INCURRED FOR THE REPAIR OF THE IGNITION CYLINDER AND ATTENDANT COST'ECM, REPROGRAMMING, ETC. THE TOTAL AMOUNT OF THE CREDIT I AM ASKING IS $2399.21. I HAVE WRITTEN TO GM AND HAD NUMEROUS DISCUSSIONS WITH THEIR EXECUTIVE RESOURCE CENTER (REFERENCE NO. 71-1336933693402). AN INITIAL OFFER OF $200 WAS WITHDRAWN AFTER CALLING TO TELL ME THAT I WOULD RECEIVE A RECALL NOTICE IN THE MAIL. THE ONLY RECALL NOTICE I HAVE RECEIVED WAS TELLING ME TO HAVE A PLUG PUT IN MY IGNITION KEY.

EVERY TIME I START MY CAR I GET SERVICE BRAKE ASSIST AND SERVICE STABILITY SYS" AND I CALLED MY MECHANIC AND HE SAID HE HAS READ A LOT OF COMPLAINTS ABOUT THIS. AFTER RESEARCHING I DID NOT WANT TO GO SPEND A LOT OF TIME AND MONEY SINCE IT SEAMS NO ONE HAS THE ANSWER TO OUR PROBLEM. MY CAR SEAMS TO RUN GOOD IT IS JUST SCARY TO THINK THERE MIGHT BE SOMETHING REALLY WRONG WITH MY CAR. I HOPE YOU GUYS CAN GET THE ANSWER TO OUR PROBLEM [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ECM HAS REPLACED TWO TIMES AND THE CAR KEEPS HAVING ELECTRICAL PROBLEM AND WILL NOT ACCELERATE. THE PROBLEM HAPPENS ATLEAST EVERY 4-6 MONTHS AFTER REPLACING ECM. *TR

ELECTRONIC STABILITY CONTROL TURNS ITSELF ON FOR NO REASON AND CAUSES STEERING ISSUES. AT HIGH SPEEDS THIS COULD LEAD TO A SERIOUS ACCIDENT. I AM AFRAID TO DRIVE MY CAR. I HAVE BEEN TO THE DEALERSHIP AND THEY ACT LIKE THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE, BUT I HAVE SEEN AND HEARD OF OTHER CASES. PLEASE LOOK INTO THIS. *TR

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS AND MADE A SERIES OF POPPING NOISES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

2004 CADILLAC SRX HAS A PROBLEM WITH ONE OF THE FOLLOWING, CV JOINT, TORQUE CONVERTER, OR THE CHAIN LOCATED IN THE TRANSFER CASE. ALL OF WHICH CAUSE THE VEHICLE, WHEN ACCELERATED AT A STOP, ON A HILL, OR TRAVELING (AT ANY SPEED) UP A HILL TO MAKE A LOUD POPPING OR CLICKING NOISE. I HAVE REVIEWED THIS AND HAVE A 6 PAGE PRINTOUT FROM ONE SITE ON THE SAME YEAR AND MAKE OF THIS VEHICLE PROBLEM WITH NOTHING BEING DONE, IT IS A HAZARD WHEN TURNING ONTO A ROAD AND NEEDING TO ACCELERATE TO KEEP FROM GETTING REAR ENDED, I FEEL FOR SAFETY THIS VEHICLE NEEDS TO UNDERGO AN INVESTIGATION AND POSSIBLY A RECALL ON THIS DEFECT THAT THE COMPANY HAS CLEARLY OVERLOOKED. *TR

MY 2004 CADILLAC SRX ALSO HAS THE LEAKING PINION SEAL DESCRIBED IN THE FOLLOWING RECALL.....IT HAS LEAKED SINCE I HAVE OWNED THE CAR BUT NOW IS GRINDING. SHOULD IT NOT ALSO BE COVERED BY GM? 2005 CADILLAC SRX POWER TRAIN RECALL 07V589000 NHTSA: ACTION NUMBER: N/A SERVICE BULLETIN NUMBER: 07V589000 ?REPORT DATE: DEC 20, 2007 ?COMPONENT: POWER TRAIN ?POTENTIAL UNITS AFFECTED: 275936 ?MANUFACTURER: GENERAL MOTORS CORP. SUMMARY: ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK. CONSEQUENCE: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH. *TR

THE PROBLEM WITH MY 2004 CADILLAC SRX STARTED AFTER THE DEALER COMPLETED A RECALL SERVICE FOR THE TRANSMISSION SHIFT FROM PARK PROBLEM NOW THE VEHICLE CAN BE SHIFTED FROM PARK WITH KEY IN OR OUT OF THE IGNITION, RUNNING OR NOT AND WHEN VEHICLE IS TURNED OFF THE KEY DOES NOT RELEASE FROM IGNITION, NOW TRACTION CONTROL LIGHT COMES ON DEALER DOES NOT KNOW WHAT IS THE PROBLEM. ALSO STABILITY CONTROL MESSAGE COMES ON . I HAVE READ THAT TWO PEOPLE HAVE DIED IN ACCIDENTS ALREADY FROM STABILITY CONTROL SYSTEMS MALFUNCTIONING IN THE 2004 CADILLAC SRX. *TR

2004 CADILLAC SRX V8 AWD - TRACTION CONTROL WARNING LIGHT COMES ON AFTER ABOUT 20 MINUTES OF DRIVING, DISPLAY PANEL SAYS TO SERVICE STABILITY SYSTEM. THIS OCCURS IN DRY WEATHER, UNDER NO ADVERSE CONDITIONS. SENSOR HAS ALREADY BEEN REPLACED. *KB

I OWN A 2004 CADILLAC SRX WITH ONLY 75,000 MILES ON IT AND THE STEERING GEAR (RACK-IN-PINION) HAS TO BE REPLACED NOW FOR THE 2ND TIME. THE FIRST TIME IT HAD TO BE REPLACED WAS AFTER THE CAR JUST WENT OUT OF WARRANTY WITH ONLY 57,000 MILES ON IT AND CADILLAC WOULD NOT REPAIR IT UNDER WARRANTY, ONLY 7,000 MILES OUT OF WARRANTY?? HOW OFTEN DO YOU HAVE TO REPLACE THE STEERING GEAR ON A BWM, VOLVO, LEXUS, INFINITY OR EVEN YET A YUGO AT ONLY 57000 MILES? THE CAR HAS BEEN PERFECTLY MAINTAINED, SERVICED AND KEPT IN EXCELLENT CONDITION. IT WAS REPLACED WITH A BRAND NEW STEERING GEAR FROM CLASSIC CADILLAC. NOW ONLY 18 MONTHS LATER AND 17000 MILES THE STEERING GEAR HAS GONE BAD AGAIN. THIS IS A VERY EXPENSIVE REPAIR AND CADILLAC/GM IS TELLING ME THAT THE PART ONLY COMES WITH ONLY A 12 MONTH, 12000 MILE WARRANTY??? THIS IS OBVIOUSLY A DEFECTIVE IN THE DESIGN OF YOUR PRODUCT. I CALLED THE 800-458-80006 CUSTOMER HELP LINE AND HAVE LITTLE CONFIDENCE THAT CADILLAC WILL HELP ME WITH THIS PROBLEM. MY CAR IS NOW GOING TO BE TIED UP IN THE SHOP FOR SEVERAL DAYS AND IS GOING TO BE A HUGE INCONVENIENCES AND EXPENSE TO MYSELF AND FAMILY. PLEASE LET ME KNOW WHO I CAN SPEAK WITH AT CADILLAC/GM TO TALK WITH ABOUT THIS OBVIOUS DEFECT IN YOUR PRODUCT. *TR

ATTEMPTING TO LEAVE GAS STATION, CAR BEGAN TO DECELERATE AND THE ENGINE REV'D HIGH. THIS WAS AN ISSUE WITH THE THROTTLE THAT COST OVER $600.00 TO REPAIR. NOW, I AM HEARING A CLICKING NOISE AT SUDDEN ACCELERATION, TOOK TO CADILLAC DEALER FOR DIAGNOSTIC AND THEY TOLD ME IT WAS "SOMETHING" IN THE TRANSFER CASE AND THAT THEY COULD NOT REPLACE PARTS, THAT I WOULD HAVE TO REPLACE THE WHOLE THING AT A COST OF $3000.00! I DEFINITELY DO NOT HAVE THE MONEY TO REPAIR THIS ITEM. THIS HAS REALLY TURNED ME OFF. I PLAN TO PURCHASE ANOTHER VEHICLE AND WOULD LOVE TO BUY AMERICAN, BUT WITH THIS LEVEL OF SERVICE AND LACK OF CARE FOR THE CUSTOMER, I AM GOING TO LOOK ELSEWHERE. IT SEEMS THERE ARE SEVERAL FORUMS FOR THIS PROBLEM FOR THE SAME YEAR WITH THE EXACT PROBLEM. CADILLAC SHOULD PROVIDE BETTER SERVICE FOR PARTS THAT THEY KNOW ARE DEFECTIVE. *TT

SERVICE STABILITY SYSTEM LIGHTS ON DISPLAY, CAR SHUDDERS AS BRAKES RAMDOMLY APPLY AT ANY SPEED, PULLING STEERING TO LEFT OR RIGHT. SERVICE ABS ON DISPLAY, TRACTIONCONTROL OFF, AND SERVICE CAR SOON ALL ON DISPLAY. CAR HAS HAD TRANSFER CASE FAILURE, ALL 4 HUBS HAD BEARING FAILURE, BRAKE BOOSTER FAILURE, POWER SEAT MODULE FAILURE, AND. *TR

WHILE DRIVING ON A STRAIGHT STRETCH OF INTERSTATE ON DRY PAVEMENT, THE STABILITY SYSTEM INTERMITTENTLY ENGAGES CAUSING THE ABS TO ENGAGE. THE VEHICLE WILL VEER TO ONE SIDE (HAS GONE BOTH R AND L) AS THE ABS APPLIES THE BRAKES AND THE STABILITY SYSTEM ATTEMPTS TO CORRECT FOR A PROBLEM THAT DOESNT EXIST. THE "STABILITY SYSTEM ENGAGED" MESSAGE APPEARS ON THE TOUCH SCREEN. ADDITIONALLY, THE STABILITY SYSTEM WILL ENGAGE (AGAIN, "STABILITY SYSTEM ENGAGED" MESSAGE APPEARS) WITHOUT THE ABS ENGAGING. THIS WILL OFTEN CAUSE A SLIGHT COURSE CORRECTION, BUT NO DRAMATIC VEER TO ONE SIDE. THE ABS RECENTLY ENGAGED 2 TIMES DURING A 90 MILE TRIP WITH THE STABILITY SYSTEM ENGAGING (NO ABS) AN ADDITIONAL 6-8 TIMES. AT NO POINT WERE ROAD CONDITIONS IMPARED IN ANY WAY. WEATHER WAS MID 60S-LOW 70'S AND SUNNY. THE ISSUE OCCURED WITHOUT THE CRUSIE CONTROL ON (FIRST TIME, ABS ENGAGED) AND WITH THE CRUISE CONTROL ON(ABS NEVER ENGAGED). WHEN THE ABS ENGAGED, THE VEHICLE WOULD VEER ENOUGH TO MOVE PARTIALLY INTO ANOTHER LANE. HAD THERE BEEN MORE TRAFFIC, I COULD HAVE EASILY BEEN INVOLVED IN AN ACCIDENT AT HIGHWAY SPEEDS. SPEEDS AT THE TIME OF THE INCIDENTS VARIED FROM 55-70. *TR