There are 1 stored owner reports matching the body & structure leading-label group for the 2020 Cadillac XT5 in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 1 of 1 matching reports.
Open the full vehicle complaint log (all categories)The contact owns a 2020 Cadillac XT5. The contact stated that the gear shifter plastic and connectors connected to the cover of the wiring had detached from the gear shifter, exposing the inner wiring. The contact stated that more of the gear shifter covering had started detaching. The vehicle was taken to the dealer who diagnosed and determined that the shifter mechanism needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the failure was not covered under the recall. The failure mileage was 37,000.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.