There are 4 stored owner reports matching the powertrain & transmission leading-label group for the 2023 Cadillac XT5 in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 4 of 4 matching reports.
Open the full vehicle complaint log (all categories)The car has a shudder/vibrate and what feels like jerking at certain speeds. I have a 2023 XT5 Premium Luxury 3.6 However, I have taken multiple times to Big O tires had tires replaced, brakes, Lower control arms, I still had a vibration issue. Took back to Big O due to Tire balance issue but came back tires and balance and alignment were fine. I was told that Big O, hooked the car up to a TPS machine and stated my torque convertor needs replaced. My car only has 51,500 miles. They stated that the shudder is between gears 3 & 4. I understand my car powertrain and drive train are under the 70,000 mile warranty. But I keep hearing this is major issue with the 2023 XT5. Making me think I have a lemon since the issue is already happening on such a new car.
Driving vehicle when it lost all power and stopped. On a main road . No lights, no start. No emergency flashers ! Vehicle had to be towed to dealer ! Vehicle was stuck on main road in traffic. And could not be moved because since it had no power at all was stuck in park!
The contact owns a 2023 Cadillac XT5. The contact stated driving at various speeds, he noticed that the floorboard was vibrating. The contact stated that the failure had been recurring intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was test-driven and the transmission fluid was replaced; however, the failure recurred increasingly. The vehicle was taken back to the dealer, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V172000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
11/12/2022 / At Highway speed vehicle became unresponsive to throttle. Engine would increase in RPMs as indicated on Tach and speedometer would show increased speed, but acceleration was not noticeable and a gear grinding sound was heard. Unable to move vehicle in any direction. Vehicle towed to dealer and was told the left front axel pulled out of transmission. Dealer was asked to return defective drive shaft to GM but was never sent. All this with only 147 miles on odometer. 01/14/2023 / Second time this happened was at 453 miles on odometer and was on interstate. After discussion’s with service manager was told that on January 6 2022 an engineering bulletin was issued addressing this issue (#PIE0732A) that states (If you have a 2023 vehicle (Acadia, Blazer, Enclave, Traverse, XT5, XT6) built between September 15 and October31,2022 with this condition, please replace the transmission and axle. ) A statement was made that GM was not replacing all transmissions on all affected vehicles only those with have the drive shaft fall out. This presents a safety to consumers by allowing a defective vehicle on the roads that could loose power and or control in a moment of emergency that could cause a crash.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.