There are 1 stored owner reports matching the steering leading-label group for the 2020 Cadillac XT6 in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 1 of 1 matching reports.
Open the full vehicle complaint log (all categories)There is a known problem, which Cadillac refuses to recall, regarding a steering assist reduced warning. The warning light disables the air conditioning system and steering assist. When the light comes on, reduced power to the steering system occurs. I took the vehicle in to be serviced, but the service light was off, and Cadillac refused to fix it; intentionally trying to run the timer out on the 5year/70,000 powertrain warranty. It's a known issue, all over the internet. In fact, they recalled several models due to the same problem. "19V-086 / N182182760 Recall Summary If the steering assistance is not available, extra effort would be required to steer the vehicle, and this would increase risk of a crash. General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles." I've reset the light several times, and it usually stays off for several days before returning. This sounds like a software problem, but Cadillac has not taken any steps to fix the issue. It is dangerous for any reduction in steering, especially during winter or at highway speed. It's also dangerous to disable air conditioning, as during the summer, the temperature can reach above 140 F inside a vehicle. If a driver were to have a medical event in a parking lot, or fall asleep with the vehicle on while simply waiting for somebody -- while assuming the air conditioner would keep them cool and comfortable -- within 10 minutes the temperature could reach 130+ degrees, and into the 150s in California or Las Vegas. Software should never reduce steering assist, or disable the air conditioner automatically. I would like a recall to be issued regarding this problem. I don't know if they have designed the system to fail right at the warranty or just after, but it certainly appears that way. Please look into the matter. Cadillac has refused to repair under warranty. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.