There are 4 stored owner reports matching the air bags & restraints leading-label group for the 2014 Cadillac XTS in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 4 of 4 matching reports.
Open the full vehicle complaint log (all categories)The steel cable coming from the floor anchor to the seatbelt has frayed and broken off from normal use. The problem was not noticed until the day before it completely detached. We purchased the car in May of 2015.
THE AIRBAG LIGHT CAME ON AND I JUST RECENTLY PURCHASED THE CAR THREE MONTHS AGO. I CHECK THE CAR FAX AND CALLED CADILLAC CUSTOMER SERVICE. THE INFORMATION THAT WAS GIVEN BY BOTH STATED THE CAR NEVER BEEN IN A ACCIDENT AND WAS WELL TAKEN CARE OF. I TOOK IT TO THE DEALERSHIP AND THEY STATED I NEED A CLOCK RING AND AIRBAG MODULE, WHICH COST OVER $700 DOLLARS. THEY ALSO STATED THAT GMC SWITCH THE GUIDELINES ON THE CLOCK RING AND THEY CAN'T INSTALL IT WITHOUT THE AIRBAG MODULE. THEY HAVE NO IDEAL WHY IT'S BEEN CHANGE AND NOW I HAVE TO WAIT FOR THE AIRBAG MODULE BECAUSE THE CLOCK RING WANT FIT. I CAN'T DRIVE ME CAR HOME BECAUSE OF SAFETY REASONS AND THEY HAD TO GIVE ME A CAR FOR THE TIME BEING. THIS HAVE TO BE SOME TYPE OF DEFECT BECAUSE THERE'S NO WAY I SHOULD BE HAVING THIS ISSUE WHEN EVERYTHING CHECKED OUT PERFECTLY. NOW THEY TRYING TO CHARGE ME FOR A PART THAT THEY DIDN'T KNOW GMC CHANGE THE SPECIFICATIONS ON! THIS LIGHT JUST HAPPEN TO COME ON WHEN MY CAR WAS PARKED, THEN MY STEERING WHEEL CONTROLS WENT OUT AND MY HORN STOPPED WORKING. SOMETHING IT'S NOT RIGHT BECAUSE IT WAS CONFUSION AT THE DEALERSHIP AND THEY COULDN'T EXPLAIN WHY GMC CHANGE THE SPECIFICATIONS ON THE PART. THE MAN AT THE CADILLAC DEALERSHIP STATED HE HAVE TO GIVE GMC A CALL MONDAY BUT LIKE I STATED TO HIM HOW'S THAT FAIR TO THE CUSTOMER WHEN YOU ALL STILL TRYING TO CHARGE ME FOR A PART YOU ALL DIDN'T KNOW THAT CHANGE. I'VE HAD PLENTY USE CERTIFIED CARS IN THE PAST AND NEVER HAS THIS HAPPEN. THOSE CARS THAT I'VE HAD ARE NOT EXPENSIVE AS MY CADILLAC. I'VE HAVE SEEN THE CADILLAC XTS HAD RECALLS AND FOR MY AIRBAG LIGHT THAT JUST CAME ON IS NOT A COINCIDENTES.
"TAKATA RECALL" I ENTERED THE CAR TO GO TO CHURCH ON SUNDAY, JUNE 26, 2016, SUDDENLY THERE WAS THIS BOUNCING, I STOPPED TO SEE WHAT WAS GOING ON AND THE REAR END OF THE CAR APPEARED VERY LOW TO THE GROUND. I HAD JUST DRIVEN OUT OF MY DRIVEWAY. THE CHURCH IS ABOUT TWO-HUNDRED FEET FROM MU HOUSE. THE DEALERSHIP IS SAYING BECAUSE THERE IS MORE THAN FIFTY-THOUSAND MILES, I AM RESPONSIBLE, HOWEVER, THERE HAS BEEN NO PHYSICAL DAMAGE DONE TO THE CAR BY ME OR ANYONE ELSE. THIS IS A MANUFACTURESR ERROR. I NEED THIS ISSUE TO BE ADDRESSED IMMEDIATELY.
I WAS T BONED HIT BY A TRUCK ON MY SIDE DRIVER SIDE AIR BAGS DIDN'T GO OFF AND I NOW HAVE A CLOSED HEAD INJURY BECAUSE MY HEAD HIT THE WINDOW. MOVING THROUGH A INTERSECTION 10 /15 MILES M PH
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.