There are 6 stored owner reports matching the electrical system leading-label group for the 2016 Cadillac XTS in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 6 of 6 matching reports.
Open the full vehicle complaint log (all categories)Screen completely unresponsive and delaminated
Hazard lights go on automatically while driving. This creates a huge safety issue, especially when driving in high traffic areas as other drivers may mistake Hazard Lights as turn signals. I brought my vehicle in to a Cadillac dealership in December of 2020 to replace the Hazard Light switch. They replaced it with OEM parts, and the issue started happening again in April of 2022. The Hazard Lights will also engage when the vehicle is not running, so this discharges the battery to the point you need to buy a new one. Cadillac needs provide customers with safer Hazard Switches. This is the second time within 2.5 years the Hazard Lights need to be replaced.
When turning to the right the vehicle sometimes will completely shut off in the turn. This is an intermittent issue, but when it happens it shocks you. When the vehicle does this it drives you into on coming traffic. You have to stop the vehicle, put it in park to restart, once this is done you have to go through a reset mode shown on dash.
TL* THE CONTACT OWNS A 2016 CADILLAC XTS. THE CONTACT STATED THAT A CRACK DEVELOPED ON THE RADIO HOME SCREEN. DUE TO THE CRACK, THE SCREEN WAS INOPERABLE. THE CONTACT REACHED OUT TO LES STANFORD CADILLAC (21730 MICHIGAN AVE, DEARBORN, MI 48124) AND WAS INFORMED THAT THE VEHICLE NEEDED TO BE INSPECTED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000.
FOR THE PAST 3-4 WEEKS WHILE DRIVING, THE CUE SYSTEM WILL START TO BEEP, CHANGE PRE-SET RADIO CHANNELS AND THE SCREEN WILL FREEZE UP. THE BEEPING STILL CONTINUES. AFTER A SHORT PERIOD AFTER TURNING THE VEHICLE OFF IT IS FINE BUT BEGINS THE SAME SYMPTOMS AFTER ABOUT 5-10 MINUTES OF DRIVING. I BROUGHT THE CAR TO THE DEALER WHERE THEY MADE IT APPEAR THAT THEY HAD LITTLE OR NO KNOWLEDGE OF ANY PROBLEMS. I INFORMED THEM I'VE BEEN IN THE AUTO REPAIR BUSINESS AND AM VERY FAMILIAR WITH ALL THE CUE COMPLAINTS. THE CAR WAS KEPT FOR 4 DAYS AND THEN I PICKED IT UP. I WAS TOLD IT WAS A SIMPLE SOFTWARE UPDATE WHICH I REPLIED TO THE SERVICE ADVISOR THAT I DIDN'T THINK SO. (I GUESS MY EXPERIENCE IN BUSINESS MEANS NOTHING!). I DROVE AWAY ONLY TO HAVE THE SAME ISSUE AFTER ABOUT 5-10 MINUTES OF DRIVING. IT TOOK 2 WEEKS TO OBTAIN ANOTHER APPOINTMENT AT THE DEALER. I ASKED IF THEY HAVE THE PART AND WAS TOLD THAT THE PART WAS A SPECIAL ORDER, BLAH, BLAH, BLAH... BUT WHAT CAUGHT MY ATTENTION WAS THAT THE SERVICE ADVISOR SAID THE PART HAS TO BE ORDERED FROM A THIRD PARTY. NOT GM. THIS MAY BE THE REASON THERE IS NO RECALL YET. I'M RETURNING THE VEHICLE ON 12/17/2018 AND WOULD LOVE TO BE ABLE TO ADD TO THIS AFTER THE OUTCOME WHICH I WAS TOLD WOULD TAKE ABOUT 4 DAYS.
CUE RADIO, CLIMATE, NAVIGATION, BLUETOOTH SYSTEM KEEPS FREEZING UP. NOW THE SCREEN HAS BEGUN TO SPIDER CRACK. THIS IS A VERY COMMON PROBLEM AMOUNT ALL CADILAC'S MODELS USING THE CUE SYSTEM. IT IS STRANGE THAT THEY HAVEN'T A RECALL AND FIX.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.