2013 Chevrolet Avalanche Complaint Log

I had an auto accident that totaled my vehicle (2013 Chevy Avalanche). It was t-boned by the other vehicle with significant damage from the front quarter panel to the rear quarter panel. All on the driver's side. NONE of the airbags deployed in my vehicle. The other vehicle that hit me had all of the air bags deployed. I had my passenger airbag replaced, based on a manufacturers recall, this past summer 09/26/2025 at a certified Chevy dealer. At that time, they said everything was replaced that needed to be and confirmed that everything was working. Because NONE of the airbags deployed in my vehicle, I sustained minor injuries, i.e. cuts, bruises, etc. and my passenger sustained minor injuries as well, i.e. bruises and neck pain. At the time of the accident, there were no warning lights or messages related to air bags. All manufacturers recalls were already applied to the vehicle and the airbags were supposedly in good condition only months before the accident (i.e. 09/26/2025).

Odometer Fraud. The contact attempted to purchase a 2013 Chevrolet Avalanche. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 142,000, and at the time of registration, it was discovered that the mileage was 214,000.

Instrument panel (dashboard) cracked at airbag. Upon deployment shrapnel from dash panel could enter passenger compartment causing injury.

I am an owner of a 2013 Chevy Avalanche and must say that i enjoy driving this vehicle. The problem that i have is the vehicle has been going into Engine Power Reduced Mode. This mode makes the vehicle hard to accelerate to highway speeds. The vehicle will have a code of P2128 or P2138 which is an accelator pedel ciruit problem. I changed the acceleator pedal and did not solve the problem. I changed out the Throttle Body Sensor and still the problem remains. On the dashboard it will show Check Engine Light on, Service Stablinktrac light on, and Service Traction Control Light on. I have seen other vehicle owners experience the same problems with their vehicles and told that there was no recall and have to pay for the repairs out of pocket. These are very well made vehicles but when they going into Engine Power Reduced Mode, drive ability is diminished.

The dash has been slowly cracking the past couple of years. Which I’m concerned it will affect the air bag if ever in an accident and also dangerously sharp pieces of the dash could cause harm.

The Dashboard has cracked and broken in several places and I believe this to be directly as a result of the steering wheel column and moving the steering wheel tilt positions. You could hear a cracking when moving the steering wheel position and then a sound like a bolt or something dropping inside. After this happened there was a crack immediately above, perpendicular with the steering wheel in the plastic bent portion of the dash and since that time I have noticed the steering wheel seems to shift some even when you aren’t attempting to tilt it and the dashboard is cracking in several places now. This vehicle has never been left outside of the garage. It has been driven as a secondary, leisure vehicle and is in excellent condition so please don’t say this is normal. This is a result of something that occurred after hearing the snapping sound after the steering wheel was being tilted.

Repeated instances of engine misfire/loss of power due to known issue with 5.3L Engines. Chevy/GM have repeatedly not fixed root cause/issues leading to "Stabilitrac/Traction control" error messages during engine misfire while driving in traffic. On 3 of these occasions loss power in roads/intersections with oncoming traffic. Two of these occasions,almost caused collisions. Currently truck at dealership since 4/11/22, with Warranty company (extended warranty) and Chevy dealership discussing mechanical issues with Rings, Pistons, Lifters versus "Carbon build up". Engine very low mileage per year. Total milage under 72k. Carbon is in all engines, failure root cause according to research and service department not related to carbon. In conversation with Service Manager, in past Chevy service departments followed guidelines of "Stick a plug and wire on it, and send it out". 3/19/16- 4/2/16: Issues started. Reported to Chevy performance issues. Did this on 2-3 occasions, air filter replaced one visit, told "without error messages, can not diagnose problem." 31k mile 6/18/16: "Stabilitrac/Traction control" error messages. Engine misfires start. Diagnosis fouled #7 spark plug. Spark plug replaced. Service department verbal comment, "Don't know cause, platinum plugs good to 100K, never seen this before"34k mile 2/21/18: "Stabilitrac/Traction control" error messages. Engine misfire in traffic. Diagnosis misfires with #7 spark plug. Service replaced valve cover with updated metal flap to stop oil from spraying on plug. Removed intake manifold/clean intake runners of oil deposits 7/31/21: #7 checked.No issues 53K 11/11/21: "Stabilitrac/Traction control" error messages. Engine misfire/ stall badly in traffic. Multiple misfires with #7 cylinder. Diagnosis:No issues found after error message reset.Truck perfect, passed inspection to purchase Extended warranty from dealership 4/11/22: "Stabilitrac/Traction control"error messages. Engine misfire/stall in traffic. Engine failure

In December of 2020 we took our vehicle cannon dealership,the 2013 avalanche had a recall to repair a part for the takata air bag,on January 17,2022 we had and accident, some one pulling a cow hauling trailer pull out in front of us and we hit into the cow trailer,and the air bags didn't deploy.we got injured,and we are still under the doctor,we had $9000 worth of damage,would have been worse if my husband hadn't hit brakes and we were sliding all across the highway we just couldn't avoid hitting the cow hauling trailer thanks Barbara hill.

I got into my 2013 Chevrolet Avalanche and found that the dash board had cracked. The crack is approx. 6"s long and runs from the windshield to the top of the rise above speedometer. It just happened and I don't know what to do about it. Can you help?

Takata recall. The contact owns a 2013 Chevrolet Avalanche. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was not taken to a local dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that there was no expected time frame for parts availability. The contact had not experienced a failure. Vin tool confirms parts not available.

Dash has cracked as with many others experiencing the same issue.

I hadn't put 3000 miles on these tires all four tires started to separate from the tire and they warped and a knot came on the side of the tires.tire # 305-40-22,its a manfacture defect in the tires.

I received a letter back in Feb of 2021 advising us about the passenger airbag recall. I was to wait until parts come in from GM. After months of waiting, and confirmation of others that already got the repair done, I went ahead and scheduled the recall replacement with GM themselves, which in turn set it up with Ron Norris GMC in town. Even though I set this up a couple weeks ago and have received text and email confirmations reminding me of the appointment, I just received a call from Ron Norris, I was on the way to their dealership to have this recall taken care, telling me GM does not have the part for my truck and did not give me any more information about it. This is a serious issue and I have given them plenty of time to have it replaced. You ordered them to do this and after months they still do not have parts, they are dragging their feet on something that could kill the passenger of my vehicle. Could you please push them to get the part as I do not feel safe having a passenger ride in my truck now. If something happens I will hold you and GM responsible for the delays.

TL*TAKATA RECALL. THE CONTACT OWNS A 2013 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED KELLEY CHEVROLET SERVICE CENTER (5220 VALUE DRIVE, FORT WAYNE, IN 46808, (260) 494-3537) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Takata recall. The contact owns a 2013 Chevrolet Avalanche. The contact received notification of NHTSA campaign number 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The manufacturer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.

DASHBOARD CRACKED IN 4 PLACES 2 AROUND AIRBAG AND 2 IN CENTER

TWO SMALL CRACKS STARTED IN MY DASH NEAR THE DEFROST HOLE, AND NOW ITS SPREAD ALL THE WAY UP ONTO THE TOP OF MY STEERING/DASH BOARD INSTRUMENT PANEL. IT WAS NOT CAUSED BY HITTING ANYTHING AND JUST KEEPS GETTING BIGGER AND RATTLING/SHAKING WHEN I DRIVE

DOOR HANDLES. DRIVER DOOR, FAILED 2 TIMES, FRONT PASSENGER SIDE FAILED 1 TIME, REAR PASSENGER SIDE FAILED 1 TIME. COULD NOT ENTER OR EXIT THE VEHICLE VIA DOOR WITH FAILED HARDWARE. OCCUPANTS HAD TO EXIT VEHICLE VIA AN ALTERNATIVE DOOR. THE FIX WAS TO REPLACE THE DOOR HANDLE EACH TIME. I'VE BEEN TOLD BY THE DEALERSHIP AS WELL AS AN AUTOBODY SHOP THAT THIS IS A COMMON ISSUE WITH THE CHROME HANDLES. COST TO DATE SPENT REPAIRING THIS ISSUE IS IN EXCESS OF $800

CRACK IN DASH FROM AIRBAG CORNER DIAGONAL THROUGH DASH. *TR

SEVERAL CRACKS HAVE APPEARED IN THE DASH BOARD CAUSING THE DASH TO RATTLE.

DASHBOARD CRACKING AND PIECES COMING FREE AND PRESENT SAFETY HAZARD - SHARP EDGES. - PAID TO REPAIR. DASH CRACKED AGAIN. INTERIOR DOOR HANDLES BREAK AND PREVENT EGRESS FROM VEHICLE - 4 TIMES TWICE ON FRONT DRIVE SIDE, ONCE FRONT PASSENGER SIDE AND ONCE ON REAR PASSENGER SIDE. EXTREMELY UNSAFE SITUATION - PAID TO REPAIR ALL 4 TIMES. DOOR PULL BROKEN ON DRIVER AND PASSENGER FRONT DOOR PREVENTS PROPER CLOSING OF DOOR. - STILL BROKEN. ONLY REMEDY ACCORDING TO GM IS TO REPLACE ENTIRE DOOR PANEL.

DASHBOARD CRACK ON PASSENGER SIDE NEAR AIRBAG COMPARTMENT. CRACK ON DRIVER SIDE LEFT SIDE OF STEERING WHEEL. UNKNOWN REASON FOR THESE CRACKS.

THE DASHBOARD CRACKED AND BROKE RIGHT BY THE PASSENGER SIDE AIRBAG, WHICH COULD CAUSE SERIOUS INJURY IF AIRBAGS EVER DEPLOY

DASH CRACKED OVER PASSENGER SIDE AIRBAG.

CRACKS IN DASHBOARD MAY BE DANGEROUS WHEN AND IF AIRBAGS DEPLOY. CRACKS HAPPEN WHILE VEHICLE WAS STATIONARY

DASH BOARD AROUND PASSENGER AIRBAG AND ABOVE SPEEDOMETER IS BROKEN / CRACKED AIRBAG DEPLOYMENT MAYBE COMPROMISED WHILE DEPLOYING DUE TO PLASTIC DASH CRACK SLICING THE AIRBAG WHILE ACTUATING

DASHBOARD CRACK FOR NO REASON, REPAIR COST OVER $1800

CRACKING OF THE DASH AROUND THE PASSENGER AIRBAG AND ABOVE THE INSTRUMENT CLUSTER. WORRIED IN THE CASE OF AN ACCIDENT, DASH WILL SHATTER AND SEND SMALL OR LARGE PIECES THROUGHOUT THE CABIN WHICH MAY ALSO TEAR AIRBAGS MAKING THEM USELESS.

THE DASH IS CRACKED AT MULTIPLE PLACES INCLUDING UP TO THE AIRBAG. I WAS TOLD BY THE PEOPLE WHO REPAIRS WINDSHIELD THAT THIS IS A KNOW PROBLEM FOR AVALANCHE, SILVERADO SUBURBAN. THIS IS CLEARLY A MANUFACTURER DEFECT AND SHOULD BE A RECALL THEY ARE QUOTING ME A $1497 REPAIR FEE TO REPLACE THE DASH AT THE DEALER. I CONTACTED CHEVROLET FOR ASSISTANCE. THEY OFFERED A $130 GOOD WILL....

DASH BOARD CRACK - FOR NO APPARENT REASON. VEHICLE IS PARKED IN GARAGE 90% OF THE TIME.

MY DASH BOARD HAS CRACKS AND I AM CONCERNED THAT SHOULD THE AIR BAG GO OFF IN AN ACCIDENT THE CRACKED DASH MAY CAUSE INJURY BEYOND NORMAL. IT HAS BEEN NOTED THAT THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET ABOUT THIS ISSUE. I CALL TO COMPLAIN ON THE OFFICIAL GM HOTLINE AND WAS DISMISSED BY THE INTERVIEWER.

INSTRUMENT PANEL (DASHBOARD) CRACKED IN TWO PLACES. ONE BY THE PASSENGER SIDE AIRBAG AND THE OTHER RIGHT ABOVE THE STEERING WHEEL. FROM WHAT I INVESTIGATED, THIS SEEMS TO BE A RATHER COMMON ISSUE.

CRACKED DASHBOARD, JUST GOT IN THE TRUCK AND SAW THE CRACKS

CHECK ENGINE LIGHT LIT. SHOWING CODES P069E AND P0614. THIS IS THE SAME SYMPTOM FROM RECALL# 14515 (FUEL PUMP CONTROL MODULE) DUE TO INTERNAL CORROSION. MY VIN# WAS NOT INCLUDED. THE CODE STARTED SHORTLY AFTER STARTING TO DRIVE THE CAR.

The Dashboard cracked all the way down the middle.

I'M NOT EXACTLY SURE WHEN IT STARTED, BUT IT WAS FINE THIS SUMMER (I ESTIMATED 11/10/18 BELOW). THE DASHBOARD HAS CRACKED IN TWO SPOTS - DRIVERS SIDE NEAR INSTRUMENT PANEL HUMP, AND PASSENGER SIDE NEAR AIRBAG. THE CRACKS ARE CONTINUING TO GET LARGER AND THE DASHBOARD HAS STATED TO VIBRATE AND RATTLE. I AM CONCERNED ABOUT A SAFETY HAZARD IN AN ACCIDENT.

DASH HAS LARGE CRACK OVER GAUGE PANEL. AFTER RESEARCHING FOUND THAT SEVERAL THOUSANDS OF GM VEHICLES HAVE HAD THIS ISSUE WITH NO RECOURSE FROM GM. COSTING OWNERS OVER 2,000.00 TO REPAIR.

RECENTLY PURCHASED VEHICLE FROM A LOCAL DEALER. DIDN'T NOTICE AT THE TIME THAT THE DASHBOARD WAS CRACKED. IT'S A CONTINUOUS RATTLE NOW THAT APPEARS TO BE GETTING LARGER.

DASH BOARD BY PASSENGER AIR BAG HAS A CRACK AND APPARENTLY IT HAPPENS TO ALL GM TRUCKS OF THIS TYPE AND MODEL

STABILITRAK AND TRACTION CONTROL LIGHTS KEEP COMING ON AND CHECK ENGINE LIGHT. LOSES POWER AND STABILITY WHILE GOING UPHILL OR ACCELERATING. GM SERVICE OUT OF WARRANTY. LOOKED AT POSSIBLE RECALLS NONE AVAILABLE. NOTICED ALOT OF ISSUES REGARDING 5.3 V8 FROM 2010 TO 2013 GM MODELS. EXCESSIVE OIL CONSUMPTION ALSO. DO I JUST PAY FOR A NEW ENGINE OR IS ANYONE DOING ANYTHING ABOUT THIS OVERSIGHT BY GM? THOUSANDS OF COMPLAINTS BUT NO ACCOUNTABILITY.

THERE IS CRACK FROM THE EDGE OF THE AIRBAG ACROSS THE DASH TO THE DEFROSTER. I'VE RESEARCHED THIS AND DISCOVERED IT COULD POTENTIALLY SEND SHRAPNEL IF THE AIRBAGS ARE DEPLOYED. I'VE CONTACTED MY DEALERSHIP AND THEY SAID IT IS NOT A COVERED PART UNDER THE EXTENDED WARRANTY. I'VE ALSO CONTACTED CHEVROLET DIRECTLY TO SEE IF THEY WOULD FIX THIS ISSUE. I JUST HEARD BACK FROM THEM AND THEY SAID THEY WILL NOT RECTIFY THE ISSUE. I DIDN'T WITNESS THE CRACK HAPPENING SO I COULDN'T ELABORATE ON WHETHER THE VEHICLE WAS IN MOTION OR JUST PARKED.

3RD BRAKE LIGHT DOES NOT WORK HAS WATER INSIDE. NO BULB TO CHANGE YOU HAVE TO CHANGE OUT THE WHOLE TAIL LIGHT.

TRYING TO GET INSPECTION WAS TOLD SEALED THIRD BRAKE LIGHT HAS WATER IN LIGHT CAUSING FAILURE OF LIGHT TO FUNCTION AS REQUIRED BY LAW. HOW DOES A SEALED LED LIGHT GET WATER IN IT. COST WILL EXCEED WELL OVER $700.00. FOR A PART THAT WILL FAIL AGAIN AFTER SEEING OTHER COMPLAINTS. THIS COULD RESULT IN A SERIOUS ACCIDENT WITH BRAKE LIGHT FAILURE! I HAVE VA STATE POLICE REJECTION STICKER ABOUT 3RD LIGHT FAILURE

CRACKS ON DASH AROUND AIR BAG COMPARTMENT ON PASSENGER SIDE.

TL* THE CONTACT OWNS A 2013 CHEVROLET AVALANCHE. THE CONTACT STATED THAT A CRACK APPEARED ON THE DASHBOARD THAT EXTENDED TO THE STEERING WHEEL. THE DEALER (BEES CHEVROLET, 2100 OLD U.S. 27 ST JOHNS, MI 48879) STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

CRACKS STARTED APPEARING ON THE CORNERS OF THE AIRBAG IN THE DASH OR OVER THE INSTRUMENT PANEL. I HAVE CONTACTED THE DEALER AND GM DIRECTLY WITH NO LUCK JUST AN ESTIMATE TO FIX. THIS ISSUE IS A DEFECT IN DESIGN AND REMAINS SAFETY ISSUE FOR ALL OWNER OF THESE VEHICLES. IF I WOULD BE IN AN ACCIDENT, THE BROKEN DASH PIECES COULD IMPACT THE OCCUPANTS AND CAUSE ADDITIONAL INJURYS.

DASH BOARD CRACKING IN 3 SPOTS,NEAR PASSENGERS AIR BAG,AND 2 SPOTS BY SPEAKER

CRACKED DASH PASSENGER SIDE BY AIR BAG. ALSO DRIVERS SIDE CRACKED DASH ABOVE INSTRUMENT PANEL. THIS VEHICLE HAS BEEN GARAGE KEPT MOST OF THE TIME. THIS CRACKED DASH MAY NOT LET AIR BAGS DEPLOY PROPERLY AND PRONE TO PIECES OF DASH FLYING AS POTENTIAL LETHAL WEAPONS AS SHARP PIECES COULD CAUSE PUNCTURE WOUNDS, EYES BLINDED, CARTOID ARTERY HIT ETC. FIRST NOTICED AFTER VEHICLE HAD JUST BEEN SETTING THE FIRST CRACK STARTED. DRIVERS SIDE CAME NEXT , AND IT IS EXTREMELY CRACKED. VIBRATES AND MAKES OBNOXIOUS NOISE. IT IS DISTRACTING TO DRIVER.

DASH HAS 2 CRACKS IN IT FROM THE WINDSHIELD TO THE INSTRUMENT PANEL

I GOTHE VEHICLE WAS STATIONARYT IN MY VEHICLE AND I NOTICED THE DASHBOARD WAS CRACKED