2019 Chevrolet Blazer Tires & Wheels Problems

I purchased this vehicle on June 26, 2020. When the vehicle was serviced on May 13, 2021 it had 8,366 miles on it and the tread wear was recorded at 6/32". In late June/early July 2021, I noticed the rear end of the vehicle seemed to slide around corners which lead me to research on the internet the Michelin tires that were on the vehicle. I found a GM Service Bulletin 19-NA-078 dated January 2020 that found issues with these tires. The vehicle's alignment was fixed and that problem seemed to go away. The vehicle was serviced on October 29, 2021 and I was told new tires were needed before winter driving. The tread measurement was 5/32". I told the service department that I wanted to talk to Michelin about this because I felt their tires should last longer. On October 29, the vehicle had 13,332 miles on it. I spoke to a Michelin representative on Monday, November 8th after scanning and emailing in the service records from October 29th showing the tread measurement to be 5/32". The Michelin representative acknowledged that they did have the service records and the only thing needed was a phone call from Bergstrom - Middleton WI, an authorized Michelin dealer. Bergstrom was confident additional information would be needed on the tires and asked that I schedule an appointment to come back in with the vehicle. I did that today. Today I was told by Bergstrom that nothing could be done because the tires were at 5/32". The current mileage on my vehicle is less than 14,000 miles and all 4 of these tires need to be replaced. It appears from what I could find on the internet, a "safe tire" is one that has at least 6/32" tire tread so these tires, which I might add should not have worn out at 14,000 miles, are no longer safe. What boggles my mind is that this has been a known issue with these tires since January 2020, before I even purchased the vehicle. I feel mislead and given the run-around by GM and Michelin. Consumer stated Michelin has agreed to cover 70% of new tires. Consumer would like to close the case.

TL* THE CONTACT OWNS A 2019 CHEVROLET BLAZER EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: CROSSCONTACT LX SPORT, TIRE SIZE: P265/45/R21, DOT NUMBER: A3XLWD313818. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER'S SIDE FRONT TIRE SLOWLY STARTED LOSING AIR. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 21V115000 (TIRES). THE CONTACT STATED THAT THE LOW TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE FRONT TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WOULD BE NO REIMBURSEMENT SINCE THE VEHICLE WAS NOT REPAIRED AT AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

Snow/Ice build up inside tire rim's, causing improper tire balance. And also brake to freeze up when vehicle is parked, during driving in winter snow conditions. When driving on interstate roads at speed limit, the vehicle start's to shake a lot , like a flat tire. I talked to a Chevy dealer service manager about it and he said that their wasn't any safety massage out on that problem. I've never had a wheel snow/ice up like that before !! So now during the winter I check and clean out the snow/ice out of the wheel rim to prevent the vibration and driving problem. No warning light came on. It just shook the car real badly while driving on the highway.