2017 Chevrolet Bolt EV Complaint Log

Steering Gear/rack and pinion clicking/clunking. Steering does not move back to center when going around left turn. All the oil drained out of the rack leaving it to fail

In Sept 2020, GM issued Service Bulletin 20-NA-170 regarding rapid popping or clicking noises coming from the I-Booster hardware under the hood in the braking system. Earlier fixes for this issue involved replacing the I-Booster hardware, but that didn't solve the problem. The new fix called for a software update to the Brake Booster Control Module. The Bulletin states: "Correction -- DO NOT replace the I-booster assembly. Update the Brake Booster Control Module with the latest software." I reported this brake/electrical system issue to NHTSA on April 24, 2022 (# 11461966) and January 25, 2023 (# 11503678), and have had no response or investigation by NHTSA regarding the hazard of this software defect. When the hardware eventually fails--and it will due to 1000's of unnecessary use cycles--what happens to the braking system?

It is believed the steering rack is failing.When turning right the steering will not return to center. This seems to be a common problem when researched. Tires and all other related components are in good condition. We inspected everything at my place of work which is a automotive repair facility. There are no warning lamps or messages.

My car stopped in the middle of a busy intersection and my battery relay melted and caused damage to the transmission and the transmission needed a sphincter. The whole battery system needs to be recalled for melting and almost setting my car on fire.

I purchased my 2017 Chevy Bolt new in early 2018. It has a little over 90k miles on it and no accidents. Over the past year, the steering on the car has become steadily stiffer, meaning that the wheel is harder to turn and does not return to center when the driver releases pressure coming out of a turn. If one releases his hands from the wheel in a turn, the wheel stays in the same position, neither sharpening the turn nor straightening out. I've also recently, as in the past six months or so, noticed a notch or a catch or a clunk when moving the wheel back and forth, especially when centered. I don't know if I can ask for feedback, but I'd like to know if a recall might be in the works for this issue. I know it's been fairly widely noted in the Bolt owner community, and I feel that it presents a safety hazard.

The steering rack get rusted prematurely et now the direction doesn't work properly. the steering wheel doesn't come back straight after a turn and you don't feel the movement has you should be which makes the driving unsafe.

My steering rack failed. Steering won't return to center on faster sweeping turns. Same thing happened to my neighbor who has a 2019 Bolt EV. Seems like such a common problem it probably should have been a recall.

The car was parked and when we went out to it, the stereo was crackling very loud static and popping. This continued when the stereo is off. When we reset the stereo, it stopped momentarily and then resumed. Eventually the speakers stopped and just crackled intermittently. After finding a slew of similar incidents online, I opened the rear to find it totally filled with water (see picture, where it is parked on a hill). This filled the subwoofer and drowned the amp, causing global failure of the stereo system. No liquid has been in the rear of my car, and you can tell it is dirty like rainwater. I believe this to be a design flaw due to the other cases reported here [XXX] This doesn't sound like a safety issue, except everything runs through the stereo. Not just music, but the turn signals audio functions, blind spot indicator and forward collision indicators all run through the stereo. Additionally I have lost all hands free functionality for my phone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

steering wheel bind when returning to center. This vehicle has less than 40,000 miles and just out of warranty. This could cause an accident if someone is taken by surprise when turning and the steering wheel is hard to turn back or stays in the turning position.

when turning right or left the steering wheel will not return to center. The wheel sticks and pulls into the corner, and the steering rack has play in the center but is very stiff as you turn the wheel further, and occasionally it creaks as you turn at low speeds

Within an hour of taking delivery of this used car, I noticed the steering system had an issue. When making a turn, the steering wheel would not return to center. It felt very unsafe to drive, having to force the steering back to center when turning. If I had not reacted fast enough I could have very easily ran into another car, or over the curb and into a pedestrian. I called and texted the Mazda dealership that sold the car to me, and they told me to bring it back to be repaired. They had the car taken to a Chevrolet dealership who confirmed that the steering gear / steering rack needs replaced. They are currently waiting on the parts to make the repairs. The service department of the Chevrolet dealership inspected the car and confirmed it needs repaired. There were no warning lamps or messages of the problem. The only indication of the issue was the steering not performing as it should.

When driving sometimes the AIRBAG indicator light on the dash will turn on. Turning the car off and on will clear the light and it may not return for multiple drives. It's hard to replicate, but seems to happen while driving for a while. The car does not offer any other indication about the airbag's safety so I don't know if it is a faulty airbag system or a faulty indicator.

steering rack will not return to on center, will stay at turn angle, need to physically return to center forcefully or else car will steer at left or right turn angle

1. Steering, the steering gear does not return wheels to straight position when exiting a turn, I need to forcefully move steering wheel from a turn back to a straight position. 2. Brakes, after hitting brake a knocking sound is heard. Also does this when car is off and opening and closing doors, was told this is a brake actuator problem.

Seal leaking in rear causing puddle in floor of storage area where the sub woofer and radio amplifier is mounted. Water has shorted out amp and needs replaced

The steering has begun binding and after turning, the steering wheel does not smoothly return to center like it used to. Steering randomly sticks. I worry the steering rack will fail completely, potentially causing loss of control of the vehicle.

When I turn at slower speeds the steering does not return to center when I release pressure on the steering wheel. It will maintain the turn or increase the turn. This is when I turn the wheel 1/4 to 1/2 revolution or more. The car could remain in a turn when that is not desired. I have not taken it to the dealer. It has not been inspected by the manufacturer, police or others. There are no indications of failure on the panel. This is a new car to me. It is used with 93,000 miles.

The contact owns a 2017 Chevrolet Bolt EV. The contact stated that while turning the vehicle to the left or right the steering wheel failed to return to center as expected. The contact had to use excessive force to maneuver the steering wheel back to the center while driving. There were no warning lights illuminated. The contact researched the failure and linked the failure to the steering rack. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 35,000.

When making a turn, if I release the steering wheel, the steering of the car does not return to center. In addition, if I the steering is all the way to the left (such as when parking), it seized in that position and I had to add significant input to the steering wheel in order to make it turn back from full deflection. Once I got past the point where it was locked, it went back to moving with normal effort.

Popping noise during turning at low speed and steering wheel does not return to center coming out of a turn.

About five weeks ago my car started not wanting to auto correct after a turn or curve. The steering seemed to be resistive to turning the steering wheel in either direction except for a small part in the center. The not correcting is worse when turning right. It does occur to a lesser extent turning left. On right turns I sometimes have to really push the steering wheel to get the car to go straight. I have taken it to the Chevy dealer twice regarding this issue but they seem to not know how to correct it. This issue occurs at most any speed. Sometimes the steering seems to stick, i.e. I drove two thirds the way around a clover leaf with no hands on the steering wheel.

The contact owns a 2017 Chevrolet Bolt EV. The contact stated that the infotainment screen fractured, and the contact was unable to identify the controls while activating the screen. The vehicle had been taken to the dealer who stated that the infotainment screen needed to be replaced; however, the part needed to repair the infotainment screen had been discontinued. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 81,000.

My car has been showing signs of faulty steering wheel for some time, particularly at sweeping corners while on low speed. The wheel will not return to its center any more. It turns out that this could be caused by a faulty gear. Is there any recall about that problem, please? NB: The color of the car is red, and not blue as it appears in the report.

During turns the steering rack will sometimes fail to return to center like normal and the power steering assist will fail to provide assistance mid turn. When this occurs the first symptom is the steering will pull into the direction of the turn at the beginning of the turn. This feels like an oversteer condition, but it happens at any speed and is a result of the steering moving into the turn on its own. After the turn is complete the steering wheel will not return to the center position on its own at all. This requires the driver to correct the steering wheel's position. Since this occurs seemingly unpredictably it feels like a safety risk since it requires me to be alert and ready to make quick manual corrections at any point while driving. I am reluctant to allow others to drive the vehicle since they are not away of this unexpected steering behavior. This is most easy to perceive during sweeping turns where there is plenty of time to notice the fault, however it occurs during tight turns as well. This is particularly scary during left turns at intersections when there is oncoming traffic. This issue has been occurring for approximately the last 10k miles at least and seems to increase in frequency but still not easy to predict or anticipate.

The steering wheel will intermittently fail to return to center. It's entirely possible to take a sweeping corner at speeds of 50mph and the vehicle will require no additional steering input beyond the initial turn in. This makes it hard to judge the behavior of the vehicle especially when trying to judge road feel when there is no feedback through the wheel that is stuck.

My steering was difficult to turn and would not automatically return to center. It was difficult to keep the vehicle pointed in the right direction without a lot of effort. I brought the vehicle to the dealer and they first reprogrammed the power steering module, but that did not resolve the problem. They then did diagnosis with GM and found that the steering rack (steering gear) was binding and required replacement. There were no warning lamps or codes that appeared to be raised as part of the failure.

Steering doesn't want to return the center. This is a safety issue. Had steering rack replaced at 24k miles and now at 49k miles it's having the same issue. These parts are defective.

The steering has gotten stiffer over time. It no longer returns to center on its own.

The contact owns a 2017 Chevrolet Bolt EV. The contact received notifications of NHTSA Campaign Numbers: 21V560000 (Electrical System) and 22V930000 (Structure, Seat Belts) and would like to be removed from the recall distribution list as he no longer owns the vehicle. The local dealer and manufacturer were contacted.

When traveling at moderate speeds the steering wheel does not return to straight when steering input is not provided. The car will maintain the steering direction, requiring additional input to return to straight. This is not how a car is supposed to behave. It is not an alignment issue.

Steering would not return to the center position after turning.

Front window cracked all the way across after using the defrost selection on the heating control. Saw a couple articles about it happening to others. Dealership said they know nothing about the issue.?

Steering failing to return to center - Steering gear (rack and pinion) operating at greatly increased effort. Self- inspection performed, results are consistent with other drivers on a specialty internet forum reporting similar problems with replacement of the steering gear being the remedy. Inspection of failed part shows likely chemical degradation and failure of the factory installed lubricant.

Steering does not return to center on its own after a turn. Have to apply a lot of force to steering wheel to bring it back to center.

Steering wheel fails to return to center and gets stuck in a curve position requiring manual effort to return the wheels straight causing the potential for an accident. It is periodically becoming harder to straighten.

The steering does not return to center after turning left or right. The steering sticks and you have to apply force to bring it back to center. This is very dangerous.

My driver's side seatbelt buckle will not latch onto the tongue. Sometimes I can get the buckle to latch onto the tongue by aggressively and repeatedly jamming the tongue into the buckle. Most of the time the tongue will not latch into the buckle. In the event of an accident, I'm concerned that the buckle will not hold due to this intermittent latching issue.

The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that they were on a waitlist with the dealership but then suddenly taken off. The contact has been suggested to pay the shipping cost to send the vehicle outside of Alaska for repairs. The contact stated that they are still waiting for the recall repairs to be made and they have not heard back from GMC.

When driving and going into turns the steering wheel does not return to center.

The steering no longer returns to center after a turn, and manual correcting force is needed. This creates a safety risk in the event the driver is unable to correct the steering wheel. This problem was confirmed by a dealer, but the cause was not diagnosed. Multiple Bolt drivers have reported failed steering gear with the same symptoms, which is likely the cause. No warning lights appear when experiencing this issue.

2017 CHEVROLET BOLT. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALLS 20V-701 AND 21V-560.

Steering wheel no longer returns to center. When I make a turn the steering wheel feels like it is binding and does not return to center without the drivers correction.

My vehicle, an a whole host of others according to other owners online, have an issue with defective sealing in the rear bumper and underbody of the vehicle which allows water to enter, flooding the trunk which fries the electrical harness and audio system. As a result, all warning systems including the Forward Collision Warning, Lane Departure Warning, Parking Collision Warning, Rear Cross Traffic Warning, turn signals, emergency lights, door ajar warning, and vehicle status warning systems are inaudible. This is not just a nuisance of not having an audio system but posses great danger to the driver, their passengers and others on the road as warning systems cannot be heard. In addition, the wiring harness affects other critical components on the car and considering this is an all electric vehicle, this is of great concern. Chevrolet is well aware of the issue but either instructs dealerships to not cover the issue under warranty or has not sufficiently informed their dealerships that this is a known manufacturing defect that should be covered.

While turning the steering wheel, it is stiff and feels like something is grinding when I try to turn it!!! Someone please fix this It is making me uneasy I can send video but this form doesn’t have that option

This car worked reliably until the battery recall battery was exchanged then this started happening about a month later. First the vehicle died upon slowing down, driver was exiting a highway ramp stopped the car and turned off the car and turned on again and drove home without further trouble. Happened again, same thing this was at night. Then myself as driver, Took car to dealership, stayed in right lane on highway then car failed to accelerate but maintained about 40mph then died as slowing down on exit. After much time turning off and on again, the car finally allowed it to be put in drive and I made it to the dealership. After a week the dealership couldn’t find anything wrong with the car and said no charge but they can’t diagnose. Driving the car again, it drove fine until it didn’t. This time died and wouldn’t allow it to be put into drive again. Said conditions not right to shift. Towed it to a different dealership, the one that changed the recalled battery and they got 77 code errors and cannot figure out anything after a month. Still keeping to drive to recreate the problem. The biggest safety issue was that the emergency blink lights turned off when I turned off the car to try and restart it.

Steering wheel would not return to center after turning left or right. Dealer confirmed problem: "rack and pinion assembly binding internally." Dealer replaced failing parts: one Gear $335.23, and two Rods $91.24, plus labor $2073.00. Problem happened at all speeds. Problem manifested gradually over several weeks. There are no warning lamps for this problem. Mileage on car approximately 100,000.

The contact owns a 2017 Chevrolet Bolt EV. The contact stated while driving approximately 40 MPH and making either a left or right turn, the steering wheel failed to return to the center position. The contact stated that he manually steered the steering wheel to the center position. There was no warning light illuminated. The vehicle was taken to the local dealer, where the failure could not be duplicated. The contact consulted with an independent mechanic who had previously repaired a vehicle of the same year, make and model. The mechanic informed the contact that the steering rack was likely failing and needed to be replaced. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

"POOR RETURN OF STEERING WHEEL" or “After completing a turn, extra steering input is required for the steering wheel to return to center." I almost got into an accident because the steering wheel is very stiff and it is difficult to make left and right turns. It is only getting worse especially during cold seasons. My safety has been put at risk and can not comfortably drive my vehicle. I shouldn’t have to wait till I get into an accident for something to be taking seriously. I am nervous to drive my own car because I simply can not steer it. “This is a safety issue because it's not how a car is supposed to steer and because the rack is binding up and might eventually fail, causing it to lock up. It is especially dangerous in wet or snowy conditions”

The contact owns a 2017 Chevrolet Bolt EV. The contact stated while the vehicle was parked, the vehicle suddenly lunged forward. The contact pumped the brake pedal several times, but the vehicle continued to drive forward. The contact was able to avoid crashing into an apartment building. The vehicle went airborne for 30 feet and landed on the street causing the tires to blowout, and two of the rims to be cracked. The contact’s wife suffered a head injury and sought medical attention. No police report was filed. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was contacted and stated that the case would be escalated. The failure mileage was 72,000.

The steering wheel in my car no longer returns to center after making a turn. I have to force it back to steering straight. This seems unsafe to me because it's not the expected behavior of the steering system. Every car I've ever had automatically centers the wheel when it's released if you're moving, so it's surprising when it doesn't happen and could lead to a crash. I've not had it inspected yet, but I see online that many people are having the same problem, and it's traced to a defective steering gear that is binding. There were no warnings from the car related to this issue.